Epson V600 scanner and Win8

I am having lots of grief from this device on my sons computer.
First Some background on hardware and software.

Intel i7 950 3.06 Mhz
Gigabyte GA-58-UD5 MB with original Bios FA
6 GB Kingston HyperX 1600 Mhz memory
HIS Radeon HD5850 1GB Video card
Cooler master 850 watt modular PS
Samsung S223c DVD drive
Seagate 500 GB 7200 RPM hard drive
cooler master CM690-II Case
Logitech G110 wired KB
Logitech M510 wireless mouse
Kodak ESP 5250 Printer Scanner all in one
Epson V600 Scanner
Logitech 2.1 Speaker system with on board sound

Windows-8 64bit
Kodak printer software and drivers Ver 7.6
Epson scanner software and drivers Ver 3.84A

I built this machine a little more than 2 years ago and it has been
running fine ever since WITH Windows-7 and the listed hardware, The
trouble started as soon as I installed Windows-8.

Clean install on a formatted drive Everything went fine no problems,
Installed updated Video drivers and whatever else then made a Macrium
Reflect backup and also a Windows Restore point.

Then I installed the Kodak and Epson drivers and software and plugged in
the devices on USB2 ports and tested both, The Epson V600 Scanner and
Kodak ESP 5250 Printer and scanner all worked flawlessly. Used the
system for the rest of the day,All OK.

Next morning when the system was restarted it would not boot but message
came up that advised the system had a problem and would need a windows
repair, tried to do that by going into the continue or repair screen but
it needed the Microsoft password, so typed it in and windrows rejected
it as invalid, and i Know positively it is correct as i recorded it on
the Win 64 bit DVD sleeve.

OK I said, I will run the Win-8 DVD and go from there, Well the F-12
key for the boot menu would not work as I needed to boot the Optical
drive, So I said I will go and change it in the bios, Nope the DEL key
won't work Either. Well I had to pull my keyboard from my own machine
and try that, It worked fine, both keys OK with my steelseries keyboard.
BTW the Logitech keyboard F-12 and DEL keys worked fine before and work
fine now.

OK did a Win-8 reset from the Win-8 64bit disk and all is fine as I
removed the Epson V600 and the Kodak ESP 5250 and Software and rebooted
a few times, Now i did some more work and the story is the machine works
A OK when i load and install either the Epson or Kodak
but not both.

BTW both sets of drivers are advertised as Win-8 compatible.
Any Ideas on what is causing this? I think it's some kind of
incompatibility between the 2 units but any help on solving it would be
deeply appreciated.

Regards and thanks for any advice, Rene

On 1/3/2013 10:37 PM, Rene Lamontagne wrote:
I am having lots of grief from this device on my sons computer.
First Some background on hardware and software.

Intel i7 950 3.06 Mhz
Gigabyte GA-58-UD5 MB with original Bios FA
6 GB Kingston HyperX 1600 Mhz memory
HIS Radeon HD5850 1GB Video card
Cooler master 850 watt modular PS
Samsung S223c DVD drive
Seagate 500 GB 7200 RPM hard drive
cooler master CM690-II Case
Logitech G110 wired KB
Logitech M510 wireless mouse
Kodak ESP 5250 Printer Scanner all in one
Epson V600 Scanner
Logitech 2.1 Speaker system with on board sound

Windows-8 64bit
Kodak printer software and drivers Ver 7.6
Epson scanner software and drivers Ver 3.84A

I built this machine a little more than 2 years ago and it has been
running fine ever since WITH Windows-7 and the listed hardware, The
trouble started as soon as I installed Windows-8.

Clean install on a formatted drive Everything went fine no problems,
Installed updated Video drivers and whatever else then made a Macrium
Reflect backup and also a Windows Restore point.

Then I installed the Kodak and Epson drivers and software and plugged in
the devices on USB2 ports and tested both, The Epson V600 Scanner and
Kodak ESP 5250 Printer and scanner all worked flawlessly. Used the
system for the rest of the day,All OK.

Next morning when the system was restarted it would not boot but message
came up that advised the system had a problem and would need a windows
repair, tried to do that by going into the continue or repair screen but
it needed the Microsoft password, so typed it in and windrows rejected
it as invalid, and i Know positively it is correct as i recorded it on
the Win 64 bit DVD sleeve.

OK I said, I will run the Win-8 DVD and go from there, Well the F-12
key for the boot menu would not work as I needed to boot the Optical
drive, So I said I will go and change it in the bios, Nope the DEL key
won't work Either. Well I had to pull my keyboard from my own machine
and try that, It worked fine, both keys OK with my steelseries keyboard.
BTW the Logitech keyboard F-12 and DEL keys worked fine before and work
fine now.

OK did a Win-8 reset from the Win-8 64bit disk and all is fine as I
removed the Epson V600 and the Kodak ESP 5250 and Software and rebooted
a few times, Now i did some more work and the story is the machine works
A OK when i load and install either the Epson or Kodak
but not both.

BTW both sets of drivers are advertised as Win-8 compatible.
Any Ideas on what is causing this? I think it's some kind of
incompatibility between the 2 units but any help on solving it would be
deeply appreciated.

Regards and thanks for any advice, Rene








Gremlins maybe?

Actually, you hit on several areas that have been problematic in the past.
Scanner & printer drivers with software-
Both seem to often be retreads of older drivers that incorporate
"legacy" system functions/calls
USB Keyboards - When all else fails, I usually revert to a PS2 keyboard
and mouse.
Sound Card drivers and accompanying software
This has gotten a bit out of hand-
MBD sound systems
Video card sound systems
Plugin or USB sound cards
I've had various problems with the video card sound systems, realtech
drivers, and ms drivers and utilities not getting along well.

The password bit makes me think that the user profiles may have taken a
hit for some reason. (It's happened to me with no obvious reasons)

If the problem(s) are gone, and stay that way, fine.

If not, The usual initial troubleshooting involves running diagnostics
on the hardware. (Mem86, etc.)
Clean contacts (Keyboard, etc)
Finally, I usually end up starting with (as you did) a "clean" system,
and adding things (hardware and software) one thing at a time.
What's even more frustrating is that the add in order can make a difference.

There's even a small chance that the "sunspots" were involved!

charlie wrote:
On 1/3/2013 10:37 PM, Rene Lamontagne wrote:
I am having lots of grief from this device on my sons computer.
First Some background on hardware and software.

Intel i7 950 3.06 Mhz
Gigabyte GA-58-UD5 MB with original Bios FA
6 GB Kingston HyperX 1600 Mhz memory
HIS Radeon HD5850 1GB Video card
Cooler master 850 watt modular PS
Samsung S223c DVD drive
Seagate 500 GB 7200 RPM hard drive
cooler master CM690-II Case
Logitech G110 wired KB
Logitech M510 wireless mouse
Kodak ESP 5250 Printer Scanner all in one
Epson V600 Scanner
Logitech 2.1 Speaker system with on board sound

Windows-8 64bit
Kodak printer software and drivers Ver 7.6
Epson scanner software and drivers Ver 3.84A

I built this machine a little more than 2 years ago and it has been
running fine ever since WITH Windows-7 and the listed hardware, The
trouble started as soon as I installed Windows-8.

Clean install on a formatted drive Everything went fine no problems,
Installed updated Video drivers and whatever else then made a Macrium
Reflect backup and also a Windows Restore point.

Then I installed the Kodak and Epson drivers and software and plugged in
the devices on USB2 ports and tested both, The Epson V600 Scanner and
Kodak ESP 5250 Printer and scanner all worked flawlessly. Used the
system for the rest of the day,All OK.

Next morning when the system was restarted it would not boot but message
came up that advised the system had a problem and would need a windows
repair, tried to do that by going into the continue or repair screen but
it needed the Microsoft password, so typed it in and windrows rejected
it as invalid, and i Know positively it is correct as i recorded it on
the Win 64 bit DVD sleeve.

OK I said, I will run the Win-8 DVD and go from there, Well the F-12
key for the boot menu would not work as I needed to boot the Optical
drive, So I said I will go and change it in the bios, Nope the DEL key
won't work Either. Well I had to pull my keyboard from my own machine
and try that, It worked fine, both keys OK with my steelseries keyboard.
BTW the Logitech keyboard F-12 and DEL keys worked fine before and work
fine now.

OK did a Win-8 reset from the Win-8 64bit disk and all is fine as I
removed the Epson V600 and the Kodak ESP 5250 and Software and rebooted
a few times, Now i did some more work and the story is the machine works
A OK when i load and install either the Epson or Kodak
but not both.

BTW both sets of drivers are advertised as Win-8 compatible.
Any Ideas on what is causing this? I think it's some kind of
incompatibility between the 2 units but any help on solving it would be
deeply appreciated.

Regards and thanks for any advice, Rene








Gremlins maybe?

Actually, you hit on several areas that have been problematic in the past.
Scanner & printer drivers with software-
Both seem to often be retreads of older drivers that incorporate
"legacy" system functions/calls
USB Keyboards - When all else fails, I usually revert to a PS2 keyboard
and mouse.
Sound Card drivers and accompanying software
This has gotten a bit out of hand-
MBD sound systems
Video card sound systems
Plugin or USB sound cards
I've had various problems with the video card sound systems, realtech
drivers, and ms drivers and utilities not getting along well.

The password bit makes me think that the user profiles may have taken a
hit for some reason. (It's happened to me with no obvious reasons)

If the problem(s) are gone, and stay that way, fine.

If not, The usual initial troubleshooting involves running diagnostics
on the hardware. (Mem86, etc.)
Clean contacts (Keyboard, etc)
Finally, I usually end up starting with (as you did) a "clean" system,
and adding things (hardware and software) one thing at a time.
What's even more frustrating is that the add in order can make a
difference.

There's even a small chance that the "sunspots" were involved!

The only thing I noticed about the setup, is the printer has scanning
capability, as well as the Epson being a dedicated scanner. So there
are two scanner devices connected, and potentially two scanner
drivers.

The scanning hardware should be entirely different, as
one scanner uses a CMOS (CIS) sensor, the other a CCD, the
resolutions are different by 5x or so, so the chip used probably
isn't the same one. Scanning can be handled by a single chip,
in the case of sub-$100 scanning devices.

The Epson driver is dated 2010, and appears to be using
some generic approach, which is why it claims to be "compatible"
with Windows 8. It's either TWAIN or WIA or something. And
I'm guessing the driver written for Vista, works in Win7 or Win8.
The only reason the driver was re-released in 2010, was to
fix a file write problem in a previous driver version. So
Epson feels that driver is like gold, as they haven't been
constantly tweaking it.

As for the Kodak product...

http://www.microsoft.com/en-us/windo...&tempOsid=win8

but as those are "user votes", who knows what the people thought
they were voting for. I'd much rather see a scheme where
the users entered a few words as to what didn't work right.
being able to click a vote button, isn't that useful.

Paul

On 1/4/2013 10:55 AM, Paul wrote:
charlie wrote:
On 1/3/2013 10:37 PM, Rene Lamontagne wrote:
I am having lots of grief from this device on my sons computer.
First Some background on hardware and software.

Intel i7 950 3.06 Mhz
Gigabyte GA-58-UD5 MB with original Bios FA
6 GB Kingston HyperX 1600 Mhz memory
HIS Radeon HD5850 1GB Video card
Cooler master 850 watt modular PS
Samsung S223c DVD drive
Seagate 500 GB 7200 RPM hard drive
cooler master CM690-II Case
Logitech G110 wired KB
Logitech M510 wireless mouse
Kodak ESP 5250 Printer Scanner all in one
Epson V600 Scanner
Logitech 2.1 Speaker system with on board sound

Windows-8 64bit
Kodak printer software and drivers Ver 7.6
Epson scanner software and drivers Ver 3.84A

I built this machine a little more than 2 years ago and it has been
running fine ever since WITH Windows-7 and the listed hardware, The
trouble started as soon as I installed Windows-8.

Clean install on a formatted drive Everything went fine no problems,
Installed updated Video drivers and whatever else then made a Macrium
Reflect backup and also a Windows Restore point.

Then I installed the Kodak and Epson drivers and software and plugged in
the devices on USB2 ports and tested both, The Epson V600 Scanner and
Kodak ESP 5250 Printer and scanner all worked flawlessly. Used the
system for the rest of the day,All OK.

Next morning when the system was restarted it would not boot but message
came up that advised the system had a problem and would need a windows
repair, tried to do that by going into the continue or repair screen but
it needed the Microsoft password, so typed it in and windrows rejected
it as invalid, and i Know positively it is correct as i recorded it on
the Win 64 bit DVD sleeve.

OK I said, I will run the Win-8 DVD and go from there, Well the F-12
key for the boot menu would not work as I needed to boot the Optical
drive, So I said I will go and change it in the bios, Nope the DEL key
won't work Either. Well I had to pull my keyboard from my own machine
and try that, It worked fine, both keys OK with my steelseries keyboard.
BTW the Logitech keyboard F-12 and DEL keys worked fine before and work
fine now.

OK did a Win-8 reset from the Win-8 64bit disk and all is fine as I
removed the Epson V600 and the Kodak ESP 5250 and Software and rebooted
a few times, Now i did some more work and the story is the machine works
A OK when i load and install either the Epson or Kodak
but not both.

BTW both sets of drivers are advertised as Win-8 compatible.
Any Ideas on what is causing this? I think it's some kind of
incompatibility between the 2 units but any help on solving it would be
deeply appreciated.

Regards and thanks for any advice, Rene








Gremlins maybe?

Actually, you hit on several areas that have been problematic in the
past.
Scanner & printer drivers with software-
Both seem to often be retreads of older drivers that incorporate
"legacy" system functions/calls
USB Keyboards - When all else fails, I usually revert to a PS2
keyboard and mouse.
Sound Card drivers and accompanying software
This has gotten a bit out of hand-
MBD sound systems
Video card sound systems
Plugin or USB sound cards
I've had various problems with the video card sound systems, realtech
drivers, and ms drivers and utilities not getting along well.

The password bit makes me think that the user profiles may have taken
a hit for some reason. (It's happened to me with no obvious reasons)

If the problem(s) are gone, and stay that way, fine.

If not, The usual initial troubleshooting involves running diagnostics
on the hardware. (Mem86, etc.)
Clean contacts (Keyboard, etc)
Finally, I usually end up starting with (as you did) a "clean" system,
and adding things (hardware and software) one thing at a time.
What's even more frustrating is that the add in order can make a
difference.

There's even a small chance that the "sunspots" were involved!

The only thing I noticed about the setup, is the printer has scanning
capability, as well as the Epson being a dedicated scanner. So there
are two scanner devices connected, and potentially two scanner
drivers.

The scanning hardware should be entirely different, as
one scanner uses a CMOS (CIS) sensor, the other a CCD, the
resolutions are different by 5x or so, so the chip used probably
isn't the same one. Scanning can be handled by a single chip,
in the case of sub-$100 scanning devices.

The Epson driver is dated 2010, and appears to be using
some generic approach, which is why it claims to be "compatible"
with Windows 8. It's either TWAIN or WIA or something. And
I'm guessing the driver written for Vista, works in Win7 or Win8.
The only reason the driver was re-released in 2010, was to
fix a file write problem in a previous driver version. So
Epson feels that driver is like gold, as they haven't been
constantly tweaking it.

As for the Kodak product...

http://www.microsoft.com/en-us/windo...&tempOsid=win8


but as those are "user votes", who knows what the people thought
they were voting for. I'd much rather see a scheme where
the users entered a few words as to what didn't work right.
being able to click a vote button, isn't that useful.

Paul


Thanks Paul and charlie, Yes the Epson driver is quite old, The Kodak
fairly new, Dec 2012, I am going to experiment by installing a Cannon
Lide 200 instead of the Epson and see what happens, Also will try
different drivers and software with both Epson and Cannon scanners
Specifically VueScan which has a free trial version.
Will update this NG with results.

Thanks, Rene

On 1/4/2013 4:29 PM, Rene Lamontagne wrote:
On 1/4/2013 10:55 AM, Paul wrote:
charlie wrote:
On 1/3/2013 10:37 PM, Rene Lamontagne wrote:
I am having lots of grief from this device on my sons computer.
First Some background on hardware and software.

Intel i7 950 3.06 Mhz
Gigabyte GA-58-UD5 MB with original Bios FA
6 GB Kingston HyperX 1600 Mhz memory
HIS Radeon HD5850 1GB Video card
Cooler master 850 watt modular PS
Samsung S223c DVD drive
Seagate 500 GB 7200 RPM hard drive
cooler master CM690-II Case
Logitech G110 wired KB
Logitech M510 wireless mouse
Kodak ESP 5250 Printer Scanner all in one
Epson V600 Scanner
Logitech 2.1 Speaker system with on board sound

Windows-8 64bit
Kodak printer software and drivers Ver 7.6
Epson scanner software and drivers Ver 3.84A

I built this machine a little more than 2 years ago and it has been
running fine ever since WITH Windows-7 and the listed hardware, The
trouble started as soon as I installed Windows-8.

Clean install on a formatted drive Everything went fine no problems,
Installed updated Video drivers and whatever else then made a Macrium
Reflect backup and also a Windows Restore point.

Then I installed the Kodak and Epson drivers and software and
plugged in
the devices on USB2 ports and tested both, The Epson V600 Scanner and
Kodak ESP 5250 Printer and scanner all worked flawlessly. Used the
system for the rest of the day,All OK.

Next morning when the system was restarted it would not boot but
message
came up that advised the system had a problem and would need a windows
repair, tried to do that by going into the continue or repair screen
but
it needed the Microsoft password, so typed it in and windrows rejected
it as invalid, and i Know positively it is correct as i recorded it on
the Win 64 bit DVD sleeve.

OK I said, I will run the Win-8 DVD and go from there, Well the F-12
key for the boot menu would not work as I needed to boot the Optical
drive, So I said I will go and change it in the bios, Nope the DEL key
won't work Either. Well I had to pull my keyboard from my own machine
and try that, It worked fine, both keys OK with my steelseries
keyboard.
BTW the Logitech keyboard F-12 and DEL keys worked fine before and work
fine now.

OK did a Win-8 reset from the Win-8 64bit disk and all is fine as I
removed the Epson V600 and the Kodak ESP 5250 and Software and
rebooted
a few times, Now i did some more work and the story is the machine
works
A OK when i load and install either the Epson or Kodak
but not both.

BTW both sets of drivers are advertised as Win-8 compatible.
Any Ideas on what is causing this? I think it's some kind of
incompatibility between the 2 units but any help on solving it would be
deeply appreciated.

Regards and thanks for any advice, Rene








Gremlins maybe?

Actually, you hit on several areas that have been problematic in the
past.
Scanner & printer drivers with software-
Both seem to often be retreads of older drivers that incorporate
"legacy" system functions/calls
USB Keyboards - When all else fails, I usually revert to a PS2
keyboard and mouse.
Sound Card drivers and accompanying software
This has gotten a bit out of hand-
MBD sound systems
Video card sound systems
Plugin or USB sound cards
I've had various problems with the video card sound systems, realtech
drivers, and ms drivers and utilities not getting along well.

The password bit makes me think that the user profiles may have taken
a hit for some reason. (It's happened to me with no obvious reasons)

If the problem(s) are gone, and stay that way, fine.

If not, The usual initial troubleshooting involves running diagnostics
on the hardware. (Mem86, etc.)
Clean contacts (Keyboard, etc)
Finally, I usually end up starting with (as you did) a "clean" system,
and adding things (hardware and software) one thing at a time.
What's even more frustrating is that the add in order can make a
difference.

There's even a small chance that the "sunspots" were involved!

The only thing I noticed about the setup, is the printer has scanning
capability, as well as the Epson being a dedicated scanner. So there
are two scanner devices connected, and potentially two scanner
drivers.

The scanning hardware should be entirely different, as
one scanner uses a CMOS (CIS) sensor, the other a CCD, the
resolutions are different by 5x or so, so the chip used probably
isn't the same one. Scanning can be handled by a single chip,
in the case of sub-$100 scanning devices.

The Epson driver is dated 2010, and appears to be using
some generic approach, which is why it claims to be "compatible"
with Windows 8. It's either TWAIN or WIA or something. And
I'm guessing the driver written for Vista, works in Win7 or Win8.
The only reason the driver was re-released in 2010, was to
fix a file write problem in a previous driver version. So
Epson feels that driver is like gold, as they haven't been
constantly tweaking it.

As for the Kodak product...

http://www.microsoft.com/en-us/windo...&tempOsid=win8



but as those are "user votes", who knows what the people thought
they were voting for. I'd much rather see a scheme where
the users entered a few words as to what didn't work right.
being able to click a vote button, isn't that useful.

Paul


Thanks Paul and charlie, Yes the Epson driver is quite old, The Kodak
fairly new, Dec 2012, I am going to experiment by installing a Cannon
Lide 200 instead of the Epson and see what happens, Also will try
different drivers and software with both Epson and Cannon scanners
Specifically VueScan which has a free trial version.
Will update this NG with results.

Thanks, Rene


Viewscan can be a good choice. I use the "pro" version, which supports
"calibration". My last scanner was an HP, which I retired when I went to
Win 7 and Epson all in ones. Viewscan supports them, and they can be
networked. (Useful when you have a document feeder)
There is a big gotcha, in that the OEM scanner drivers might still be
required. Check the list. At least, you can try the freebee version.

Remember that I mentioned that the install order of the scanner and
printer drivers may make a difference. It's also possible that you might
be able to uninstall the all in one scanner driver only.
An additional area to look at might be the printer's monitor/status
software. I don't know anything about Kodak's stuff, but the Epsons use
a status monitor that can occasionally cause problems.

In the past, with multiple scanners, I was able to use the WIA driver
scheme on one, and the OEM drivers for the other. (Something that I'd
not recommend these days, other than a last resort.)
My overall impression of scanner drivers is that they are not that
great, are often not updated for new windows versions, and have had some
real problems. Twain used to work fairly well, and then Microsoft's WIA
came out. Then, things started going downhill, unless you had a really
high end scanner.

On 1/4/2013 5:36 PM, charlie wrote:
On 1/4/2013 4:29 PM, Rene Lamontagne wrote:
On 1/4/2013 10:55 AM, Paul wrote:
charlie wrote:
On 1/3/2013 10:37 PM, Rene Lamontagne wrote:
I am having lots of grief from this device on my sons computer.
First Some background on hardware and software.

Intel i7 950 3.06 Mhz
Gigabyte GA-58-UD5 MB with original Bios FA
6 GB Kingston HyperX 1600 Mhz memory
HIS Radeon HD5850 1GB Video card
Cooler master 850 watt modular PS
Samsung S223c DVD drive
Seagate 500 GB 7200 RPM hard drive
cooler master CM690-II Case
Logitech G110 wired KB
Logitech M510 wireless mouse
Kodak ESP 5250 Printer Scanner all in one
Epson V600 Scanner
Logitech 2.1 Speaker system with on board sound

Windows-8 64bit
Kodak printer software and drivers Ver 7.6
Epson scanner software and drivers Ver 3.84A

I built this machine a little more than 2 years ago and it has been
running fine ever since WITH Windows-7 and the listed hardware, The
trouble started as soon as I installed Windows-8.

Clean install on a formatted drive Everything went fine no problems,
Installed updated Video drivers and whatever else then made a Macrium
Reflect backup and also a Windows Restore point.

Then I installed the Kodak and Epson drivers and software and
plugged in
the devices on USB2 ports and tested both, The Epson V600 Scanner and
Kodak ESP 5250 Printer and scanner all worked flawlessly. Used the
system for the rest of the day,All OK.

Next morning when the system was restarted it would not boot but
message
came up that advised the system had a problem and would need a windows
repair, tried to do that by going into the continue or repair screen
but
it needed the Microsoft password, so typed it in and windrows rejected
it as invalid, and i Know positively it is correct as i recorded it on
the Win 64 bit DVD sleeve.

OK I said, I will run the Win-8 DVD and go from there, Well the F-12
key for the boot menu would not work as I needed to boot the Optical
drive, So I said I will go and change it in the bios, Nope the DEL key
won't work Either. Well I had to pull my keyboard from my own machine
and try that, It worked fine, both keys OK with my steelseries
keyboard.
BTW the Logitech keyboard F-12 and DEL keys worked fine before and
work
fine now.

OK did a Win-8 reset from the Win-8 64bit disk and all is fine as I
removed the Epson V600 and the Kodak ESP 5250 and Software and
rebooted
a few times, Now i did some more work and the story is the machine
works
A OK when i load and install either the Epson or Kodak
but not both.

BTW both sets of drivers are advertised as Win-8 compatible.
Any Ideas on what is causing this? I think it's some kind of
incompatibility between the 2 units but any help on solving it
would be
deeply appreciated.

Regards and thanks for any advice, Rene








Gremlins maybe?

Actually, you hit on several areas that have been problematic in the
past.
Scanner & printer drivers with software-
Both seem to often be retreads of older drivers that incorporate
"legacy" system functions/calls
USB Keyboards - When all else fails, I usually revert to a PS2
keyboard and mouse.
Sound Card drivers and accompanying software
This has gotten a bit out of hand-
MBD sound systems
Video card sound systems
Plugin or USB sound cards
I've had various problems with the video card sound systems, realtech
drivers, and ms drivers and utilities not getting along well.

The password bit makes me think that the user profiles may have taken
a hit for some reason. (It's happened to me with no obvious reasons)

If the problem(s) are gone, and stay that way, fine.

If not, The usual initial troubleshooting involves running diagnostics
on the hardware. (Mem86, etc.)
Clean contacts (Keyboard, etc)
Finally, I usually end up starting with (as you did) a "clean" system,
and adding things (hardware and software) one thing at a time.
What's even more frustrating is that the add in order can make a
difference.

There's even a small chance that the "sunspots" were involved!

The only thing I noticed about the setup, is the printer has scanning
capability, as well as the Epson being a dedicated scanner. So there
are two scanner devices connected, and potentially two scanner
drivers.

The scanning hardware should be entirely different, as
one scanner uses a CMOS (CIS) sensor, the other a CCD, the
resolutions are different by 5x or so, so the chip used probably
isn't the same one. Scanning can be handled by a single chip,
in the case of sub-$100 scanning devices.

The Epson driver is dated 2010, and appears to be using
some generic approach, which is why it claims to be "compatible"
with Windows 8. It's either TWAIN or WIA or something. And
I'm guessing the driver written for Vista, works in Win7 or Win8.
The only reason the driver was re-released in 2010, was to
fix a file write problem in a previous driver version. So
Epson feels that driver is like gold, as they haven't been
constantly tweaking it.

As for the Kodak product...

http://www.microsoft.com/en-us/windo...&tempOsid=win8




but as those are "user votes", who knows what the people thought
they were voting for. I'd much rather see a scheme where
the users entered a few words as to what didn't work right.
being able to click a vote button, isn't that useful.

Paul


Thanks Paul and charlie, Yes the Epson driver is quite old, The Kodak
fairly new, Dec 2012, I am going to experiment by installing a Cannon
Lide 200 instead of the Epson and see what happens, Also will try
different drivers and software with both Epson and Cannon scanners
Specifically VueScan which has a free trial version.
Will update this NG with results.

Thanks, Rene


Viewscan can be a good choice. I use the "pro" version, which supports
"calibration". My last scanner was an HP, which I retired when I went to
Win 7 and Epson all in ones. Viewscan supports them, and they can be
networked. (Useful when you have a document feeder)
There is a big gotcha, in that the OEM scanner drivers might still be
required. Check the list. At least, you can try the freebee version.

Remember that I mentioned that the install order of the scanner and
printer drivers may make a difference. It's also possible that you might
be able to uninstall the all in one scanner driver only.
An additional area to look at might be the printer's monitor/status
software. I don't know anything about Kodak's stuff, but the Epsons use
a status monitor that can occasionally cause problems.

In the past, with multiple scanners, I was able to use the WIA driver
scheme on one, and the OEM drivers for the other. (Something that I'd
not recommend these days, other than a last resort.)
My overall impression of scanner drivers is that they are not that
great, are often not updated for new windows versions, and have had some
real problems. Twain used to work fairly well, and then Microsoft's WIA
came out. Then, things started going downhill, unless you had a really
high end scanner.


Hello again, got it working with Charlie and Paul's help which got my
gears turning, I found that the repair account password for Microsoft
was not that account, what it wanted in not too plain English was my log
in password for the system, Seeing I don't use a log in password a
simple tap on return key solved that part.

Now to the other part, after doing much newsgroup reading I got
Charlies Hint of Ink monitors giving trouble so I installed Winpatrol
and set the Kodak software for a 60 second delay.
I also went into the Epson EXE file and set it to Windows 7
Compatibility mode and also set it to run as administrator.
Now after many reboots and tests everything seems ok, I even set the day
3 days in the future to see if would crash as it did before a day or 2
later, Seems all OK now ( Crosses Fingers).

You Know, at 79 this stuff is getting harder to figure out, Or maybe I'm
slowing down.

Thanks for your help Charlie and Paul, Rene