Windows 10 mail client not displaying all the messages that are in webmail - old ones are missing

I set up the Windows 10 mail client (the one that is a Modern Metro app) for
a friend, because that is what she wanted. I set it up to access a Yahoo
webmail account. It displays most of the messages, but any that are older
than about 3 months are missing from the app, even though they are still
present in the original webmail interface. Goodness knows what protocol
Windows uses for Yahoo webmail: you just give it the web address that you'd
use in a browser and it sets itself up automagically.

I can't find any configurable settings which control a time-based cutoff. Is
there anything that can be tweaked so all the messages, no matter how old,
that are in the webmail interface are displayed in the app?

The reason that she is using the app is that it is a lot quicker than the
webmail which unaccountably keeps pausing and freezing for many seconds on
the Windows 10 PC, both in Edge (yuk) and in Firefox.


By the way: the Windows 10 mail client (or rather the associated People app
of Windows 10) has an annoying deficiency: you can't import a list of
contacts from an industry-standard CSV file or a set of VCF files which all
other mail clients (and webmail systems) can export and import. And there's
no *obvious* workaround: it took a LOT of hunting to find a Microsoft
support page that mentioned accessing an MS website with the appropriate
email address that the PC is configured to use, and *that* has CSV import
capabilities which get the contacts onto the server from which they transfer
very slowly to the PC's People app. What a cack-handed way of doing things!
And even that support page only mentioned Windows 8 and hadn't been updated
to say that this approach would also work on Windows 10.

NY wrote:

By the way: the Windows 10 mail client (or rather the associated People
app of Windows 10) has an annoying deficiency: you can't import a list
of contacts from an industry-standard CSV file or a set of VCF files
which all other mail clients (and webmail systems) can export and
import. And there's no *obvious* workaround: it took a LOT of hunting to
find a Microsoft support page that mentioned accessing an MS website
with the appropriate email address that the PC is configured to use, and
*that* has CSV import capabilities which get the contacts onto the
server from which they transfer very slowly to the PC's People app. What
a cack-handed way of doing things! And even that support page only
mentioned Windows 8 and hadn't been updated to say that this approach
would also work on Windows 10.

The clever bit of http://people.live.com/ is that
it requires an MSA (Microsoft Account). Perhaps if
another method were offered, there would be no way
to get you tied into an MSA ?

The feature you want, is missing on purpose (said
the spider to the fly...)

Paul

NY wrote on 12/10/2015 10:20 AM:
I set up the Windows 10 mail client (the one that is a Modern Metro app)
for a friend, because that is what she wanted. I set it up to access a
Yahoo webmail account. It displays most of the messages, but any that
are older than about 3 months are missing from the app, even though they
are still present in the original webmail interface. Goodness knows what
protocol Windows uses for Yahoo webmail: you just give it the web
address that you'd use in a browser and it sets itself up automagically.

Win10 Mail app uses IMAP for Yahoo unless specifically configured
manually for POP3.


I can't find any configurable settings which control a time-based
cutoff. Is there anything that can be tweaked so all the messages, no
matter how old, that are in the webmail interface are displayed in the app?

The only option is in the account settings.
Note: it may take multiple syncs to get all the IMAP folders messages.



By the way: the Windows 10 mail client (or rather the associated People
app of Windows 10) has an annoying deficiency: you can't import a list
of contacts from an industry-standard CSV file or a set of VCF files
which all other mail clients (and webmail systems) can export and
import. And there's no *obvious* workaround: it took a LOT of hunting to
find a Microsoft support page that mentioned accessing an MS website
with the appropriate email address that the PC is configured to use, and
*that* has CSV import capabilities which get the contacts onto the
server from which they transfer very slowly to the PC's People app.

Slow pc or internet connection ? I just imported 872 contacts exported
to CSV from Outlook 2013 to a Yahoo.com registered MSFT account web UI
People app - took about 15 minutes. Then used that same Yahoo email
account to create a Win10 profile, then setup the Yahoo account as IMAP
in the Mail app. That Yahoo email address MSFT account is the source of
the contacts for the Yahoo IMAP email account.

Fyi...the Win10 Mail app requires a Syncable email account. It is always
best to use a MSFT account as the primary Admin logon on Win10 and setup
additional email accounts in the that logon profile. That MSFT
account(as noted above) can be a Yahoo account by creating a MSFT
account with the Yahoo email address).

What a cack-handed way of doing things! And even that support page only
mentioned Windows 8 and hadn't been updated to say that this approach
would also work on Windows 10.

Yes, MSFT could do a better job of providing info on the Win10 Mail app
especially since more features are now available in Win10 Mail app than
Win 8x.


--
...winston
msft mvp windows experience

Paul wrote on 12/10/2015 1:00 PM:

The clever bit of http://people.live.com/ is that
it requires an MSA (Microsoft Account). Perhaps if
another method were offered, there would be no way
to get you tied into an MSA ?

The feature you want, is missing on purpose (said
the spider to the fly...)

Paul

No it doesn't just create a contact sync-able email account.

http://1drv.ms/1lTyrHB

Like the pic shows - one and only one Gmail will do fine.

In my other reply in this thread...a GMail account(not MSFT account) can
be used and the Yahoo email account added (as a Yahoo email account or
as a Yahoo MSFT account using either servers appropriate settings).
- fyi..the pic link above is actually stored on a Yahoo email account
MSFT account's OneDrive.




--
...winston
msft mvp windows experience

On Thu, 10 Dec 2015 15:20:47 -0000, NY wrote:

I can't find any configurable settings which control a time-based cutoff. Is
there anything that can be tweaked so all the messages, no matter how old,
that are in the webmail interface are displayed in the app?

Right-click on the account name and choose Account settings - Change
mailbox sync settings. The options go from the last 7 days to anytime.

--

-Jeff B.


"Excuse me.
I don't mean to impose,
but I am the Ocean."

~ The Salton Sea