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#1
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install won't work
I just got my w8 pro, tried to install by running setup from W7. It
loads, gets updates then asks for sticker key. Accepts that then tells me it can't find licence agreement, and stops. If I boot from W8 disk, it asks for language etc, then key then gives choice between upgrade and clean install. I select upgrade and it tells me to boot into W7 again and restart setup, in which case it just repeats para 1. I have a feeling that there's a restart somewhere in para 1 and my computer won't do it. Any ideas? -- Robin Bignall Herts, England |
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#2
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install won't work
On 10/31/2012 4:44 PM, Robin Bignall wrote:
I just got my w8 pro, tried to install by running setup from W7. It loads, gets updates then asks for sticker key. Accepts that then tells me it can't find licence agreement, and stops. If I boot from W8 disk, it asks for language etc, then key then gives choice between upgrade and clean install. I select upgrade and it tells me to boot into W7 again and restart setup, in which case it just repeats para 1. I have a feeling that there's a restart somewhere in para 1 and my computer won't do it. Any ideas? I would use another drive to see if it installs at all and, if not, take it back to the store and get a replacement. -- Alias |
#3
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install won't work
On Wed, 31 Oct 2012 15:44:30 +0000, Robin Bignall
wrote: I just got my w8 pro, tried to install by running setup from W7. It loads, gets updates then asks for sticker key. Accepts that then tells me it can't find licence agreement, and stops. If I boot from W8 disk, it asks for language etc, then key then gives choice between upgrade and clean install. I select upgrade and it tells me to boot into W7 again and restart setup, in which case it just repeats para 1. I have a feeling that there's a restart somewhere in para 1 and my computer won't do it. Any ideas? I should also have said that in para 2 after key it presents licence agreement and then goes to upgrade/clean choice. -- Robin Bignall Herts, England |
#4
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install won't work
On Wed, 31 Oct 2012 16:46:03 +0100, Alias
wrote: On 10/31/2012 4:44 PM, Robin Bignall wrote: I just got my w8 pro, tried to install by running setup from W7. It loads, gets updates then asks for sticker key. Accepts that then tells me it can't find licence agreement, and stops. If I boot from W8 disk, it asks for language etc, then key then gives choice between upgrade and clean install. I select upgrade and it tells me to boot into W7 again and restart setup, in which case it just repeats para 1. I have a feeling that there's a restart somewhere in para 1 and my computer won't do it. Any ideas? I would use another drive to see if it installs at all and, if not, take it back to the store and get a replacement. I don't have another drive. It finds the licence agreement if I boot from W8 disk. If I install it from within 7, after entering updates it tells me it's going to reboot, closes window and immediately opens it again to enter sticker. I suspect that the closure of the window at that point is supposed to trigger a computer restart, but it doesn't, and it gives me no time to restart it myself. -- Robin Bignall Herts, England |
#5
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install won't work
Robin Bignall wrote:
On Wed, 31 Oct 2012 15:44:30 +0000, Robin Bignall wrote: I just got my w8 pro, tried to install by running setup from W7. It loads, gets updates then asks for sticker key. Accepts that then tells me it can't find licence agreement, and stops. If I boot from W8 disk, it asks for language etc, then key then gives choice between upgrade and clean install. I select upgrade and it tells me to boot into W7 again and restart setup, in which case it just repeats para 1. I have a feeling that there's a restart somewhere in para 1 and my computer won't do it. Any ideas? I should also have said that in para 2 after key it presents licence agreement and then goes to upgrade/clean choice. It looks as though it's objecting strongly to your Win7 installation. Is it fully legit? Ed |
#6
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install won't work
On Wed, 31 Oct 2012 16:16:10 +0000, Ed Cryer
wrote: Robin Bignall wrote: On Wed, 31 Oct 2012 15:44:30 +0000, Robin Bignall wrote: I just got my w8 pro, tried to install by running setup from W7. It loads, gets updates then asks for sticker key. Accepts that then tells me it can't find licence agreement, and stops. If I boot from W8 disk, it asks for language etc, then key then gives choice between upgrade and clean install. I select upgrade and it tells me to boot into W7 again and restart setup, in which case it just repeats para 1. I have a feeling that there's a restart somewhere in para 1 and my computer won't do it. Any ideas? I should also have said that in para 2 after key it presents licence agreement and then goes to upgrade/clean choice. It looks as though it's objecting strongly to your Win7 installation. Is it fully legit? It came from Amazon! Yes, of course it's legit. How would it activate otherwise? And get through Genuine Microsoft check? I suspect it's my hardware that doesn't seem to react to a soft reboot request, and I think there's a reboot after W8 checks for updates and before sticker code. I did a clean install on my D: disk and it worked (then restored the D image). It won't do an upgrade install on C: It's odd that if I boot the W8 disk, the first thing is sticker code (OK), then Licence Agreement (tick yes) then choice of upgrade or clean. If you select upgrade it goes to a screen that tells you to remove W8, boot W7 normally, and rerun the install, telling you not to choose some particular choice or it will do a clean install. But the W8 disk does not have any choice except setup, which just repeats the cycle of not finding the Licence Agreement. It's packaged ready to return to the vendor. I'm not going to do a clean install again. -- Robin Bignall Herts, England |
#7
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install won't work
"Robin Bignall" wrote:
Ed Cryer wrote: Robin Bignall I just got my w8 pro, tried to install by running setup from W7. ... tells me it can't find licence agreement, and stops. It looks as though it's objecting strongly to your Win7 installation. Is it fully legit? It came from Amazon! That says nothing about from WHOM you purchase the software. Amazon has their own inventory of products that they sell. Amazon also operates as an auctioneer to let anyone else sell through their site. So you might have purchased from Amazon or you might have purchased from someone else selling through an auction at the Amazon site. "Came from Amazon" doesn't say from whom you really purchased the software. And get through Genuine Microsoft check? How would we know if you or whomever you actually purchased Windows didn't bypass or remove the WGA function in Windows? Examples: http://www.ehow.com/how_7467873_bypa...uine-test.html http://tnerd.com/2009/11/14/remove-w...7-out-already/ Since you acquired from "Amazon" but didn't specify just WHO sold you the software, we don't know what you got. Some thieves will slice up a volume license (where the SAME organization/entity is to use ALL the those licenses) to sell off individual licenses at a big profit. For example, they may purchase a 5-seat volume license and sell off individual seats outside of their "organization", like to bidders at an auction, and all of those bidders that win this seller's auctions are all using the SAME license. I have also seen sellers sucker bidders into an NFR (Not For Resale) version. Somehow the seller acquired this version which is intended for use by developers for use in developing Windows software, as a promotional giveaway, or to dealers or schools to gain expertise in the product but it is intended for use only by that one recipient. I've seen companies giveaway NFR editions of their software to MVPs as a reward for the help the MVPs have provided that company or to their customers. NFR editions are sometimes handed out at seminars or through contests. Sale means transfer regardless of whether any money got exchanged; however, I believe Microsoft permits giving away (for free) an NFR edition if the product has not been opened or installed and contains all licensing info along with all the original packaging. NFD (Not For Distribution) editions cannot be sold or given away (no transfer is permitted). If you have no use for or no further use for NFD software then its next destination is the trash bin. NFD editions are sometimes available at Microsoft seminars for Windows or Office. Bidders aren't wary or educated on what is NFR or NFD software so they get stuck with something they don't want. While [re]activation and WGA may function okay within an NFx edition, they are generally not eligible for upgrades. I did a clean install on my D: disk and it worked (then restored the D image). It won't do an upgrade install on C: Further indication that it doesn't like the Windows 7 image it finds on drive C:. It's packaged ready to return to the vendor. I'm not going to do a clean install again. So instead of doing a clean install of the OS along with the apps (once you decide which ones you really want to continue forward with) and restore you data from backups, you'd rather carry along the pollution from your old OS instance. Upgrades are to save time and make it easier for boobs to migrate to a newer version of Windows. It is NOT to provide a cleaner and more stable install of the new OS. The W8 licensing check prevents you from upgrading from an iffy install of W7. You refuse to do a clean install of W8 and then follow with clean installs of your apps and restores of your data. Well, looks like you've mandated requirements that prevent you from moving to W8 or any further versions of Windows. Builders often reuse the same image of Windows to install on all their computers. The image is pre-registered (that is, the customer that buys from this builder doesn't have to go through the validation process). That means the same product key was used to pre-register the image that all those customers got. That image's key is not the same as what is printed on the sticker the builder puts onto the computer. Have you tried to enforce the use of the product key that is printed on the sticker for your particular installation of Windows 7? To change the product key for an existing installation: - Click the Start button. - Right-click on Computer. - From the context menu, select Properties. - Scroll down to click on 'Change Product Key'. Or read: http://www.sizzledcore.com/2009/10/2...7-product-key/ You may end up having to use the MGAdiag tool to determine whether your Win 7 license is legit or not or if there is a problem in its registration in that installation instance: http://support.microsoft.com/kb/942962 |
#8
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install won't work
VanguardLH wrote:
"Robin Bignall" wrote: Ed Cryer wrote: Robin Bignall I just got my w8 pro, tried to install by running setup from W7. ... tells me it can't find licence agreement, and stops. It looks as though it's objecting strongly to your Win7 installation. Is it fully legit? It came from Amazon! That says nothing about from WHOM you purchase the software. Amazon has their own inventory of products that they sell. Amazon also operates as an auctioneer to let anyone else sell through their site. So you might have purchased from Amazon or you might have purchased from someone else selling through an auction at the Amazon site. "Came from Amazon" doesn't say from whom you really purchased the software. And get through Genuine Microsoft check? How would we know if you or whomever you actually purchased Windows didn't bypass or remove the WGA function in Windows? Examples: http://www.ehow.com/how_7467873_bypa...uine-test.html http://tnerd.com/2009/11/14/remove-w...7-out-already/ Since you acquired from "Amazon" but didn't specify just WHO sold you the software, we don't know what you got. Some thieves will slice up a volume license (where the SAME organization/entity is to use ALL the those licenses) to sell off individual licenses at a big profit. For example, they may purchase a 5-seat volume license and sell off individual seats outside of their "organization", like to bidders at an auction, and all of those bidders that win this seller's auctions are all using the SAME license. I have also seen sellers sucker bidders into an NFR (Not For Resale) version. Somehow the seller acquired this version which is intended for use by developers for use in developing Windows software, as a promotional giveaway, or to dealers or schools to gain expertise in the product but it is intended for use only by that one recipient. I've seen companies giveaway NFR editions of their software to MVPs as a reward for the help the MVPs have provided that company or to their customers. NFR editions are sometimes handed out at seminars or through contests. Sale means transfer regardless of whether any money got exchanged; however, I believe Microsoft permits giving away (for free) an NFR edition if the product has not been opened or installed and contains all licensing info along with all the original packaging. NFD (Not For Distribution) editions cannot be sold or given away (no transfer is permitted). If you have no use for or no further use for NFD software then its next destination is the trash bin. NFD editions are sometimes available at Microsoft seminars for Windows or Office. Bidders aren't wary or educated on what is NFR or NFD software so they get stuck with something they don't want. While [re]activation and WGA may function okay within an NFx edition, they are generally not eligible for upgrades. I did a clean install on my D: disk and it worked (then restored the D image). It won't do an upgrade install on C: Further indication that it doesn't like the Windows 7 image it finds on drive C:. It's packaged ready to return to the vendor. I'm not going to do a clean install again. So instead of doing a clean install of the OS along with the apps (once you decide which ones you really want to continue forward with) and restore you data from backups, you'd rather carry along the pollution from your old OS instance. Upgrades are to save time and make it easier for boobs to migrate to a newer version of Windows. It is NOT to provide a cleaner and more stable install of the new OS. The W8 licensing check prevents you from upgrading from an iffy install of W7. You refuse to do a clean install of W8 and then follow with clean installs of your apps and restores of your data. Well, looks like you've mandated requirements that prevent you from moving to W8 or any further versions of Windows. Builders often reuse the same image of Windows to install on all their computers. The image is pre-registered (that is, the customer that buys from this builder doesn't have to go through the validation process). That means the same product key was used to pre-register the image that all those customers got. That image's key is not the same as what is printed on the sticker the builder puts onto the computer. Have you tried to enforce the use of the product key that is printed on the sticker for your particular installation of Windows 7? To change the product key for an existing installation: - Click the Start button. - Right-click on Computer. - From the context menu, select Properties. - Scroll down to click on 'Change Product Key'. Or read: http://www.sizzledcore.com/2009/10/2...7-product-key/ You may end up having to use the MGAdiag tool to determine whether your Win 7 license is legit or not or if there is a problem in its registration in that installation instance: http://support.microsoft.com/kb/942962 I type "activate Windows" in the Search box, click on it and trust what comes up. Is that a bit naive? Also, if Robin's been receiving Win7 updates, does that entail that it's passed the genuine check? Ed |
#9
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install won't work
"Ed Cryer" wrote:
I type "activate Windows" in the Search box, click on it and trust what comes up. Is that a bit naive? Also, if Robin's been receiving Win7 updates, does that entail that it's passed the genuine check? NFR/NFD editions have WGA working on them plus they can visit the Windows Updates site to get those fixes and security patches; however, often NFx editions cannot be upGRADed (which is not the same as upDATed). WGA can be removed (hacked) so it may not even be involved in obtaining the updates. Some but not all updates available from the Windows Updates site require WGA be employed (as the AX control in the web browser which is separately of the WGA process in Windows) to determine if the visitor is allowed to get that update or product. Not all updates require WGA validation for the user to obtain the updates. Do ANY *security* updates require WGA validation? That an instance of Windows can obtain updates doesn't necessarily dictate that it is a legit or upgradable version. Getting updates doesn't mandate that an instance of Windows is upgradeable. Updates are not upgrades. They're fixes. No number of updates will modify an instance of Windows to transform it into the next new version. |
#10
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install won't work
On Wed, 31 Oct 2012 15:44:30 +0000, Robin Bignall wrote:
I just got my w8 pro, tried to install by running setup from W7. It loads, gets updates then asks for sticker key. Accepts that then tells me it can't find licence agreement, and stops. If I boot from W8 disk, it asks for language etc, then key then gives choice between upgrade and clean install. I select upgrade and it tells me to boot into W7 again and restart setup, in which case it just repeats para 1. I have a feeling that there's a restart somewhere in para 1 and my computer won't do it. Any ideas? Some stuff in this thread remind me of an experience I've had. Windows 7 and some earlier versions, after booting from the CD and doing part of the installation, reboot again. But this time the installation software wants to reboot from the part of the OS that has been installed on the hard drive, not from the CD. There are several ways to accomplish this. One is to remove the CD before the later reboots occur. Another is to set your BIOS to boot from the hard drive first, but then when you are trying the first boot, the one from the CD, use the BIOS's ability to interrupt the process and choose a device to boot from. I'm sorry if this doesn't relate to the problem, but it's all I know... -- Gene E. Bloch (Stumbling Bloch) |
#11
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install won't work
On Wed, 31 Oct 2012 15:11:26 -0700, Gene E. Bloch wrote:
On Wed, 31 Oct 2012 15:44:30 +0000, Robin Bignall wrote: I just got my w8 pro, tried to install by running setup from W7. It loads, gets updates then asks for sticker key. Accepts that then tells me it can't find licence agreement, and stops. If I boot from W8 disk, it asks for language etc, then key then gives choice between upgrade and clean install. I select upgrade and it tells me to boot into W7 again and restart setup, in which case it just repeats para 1. I have a feeling that there's a restart somewhere in para 1 and my computer won't do it. Any ideas? Some stuff in this thread remind me of an experience I've had. Windows 7 and some earlier versions, after booting from the CD and doing part of the installation, reboot again. But this time the installation software wants to reboot from the part of the OS that has been installed on the hard drive, not from the CD. There are several ways to accomplish this. One is to remove the CD before the later reboots occur. Another is to set your BIOS to boot from the hard drive first, but then when you are trying the first boot, the one from the CD, use the BIOS's ability to interrupt the process and choose a device to boot from. I'm sorry if this doesn't relate to the problem, but it's all I know... I just recalled the easiest way to do the above. On Win7 CDs (maybe others too), a prompt appears when trying to boot from the CD. It says "Press any key to boot from this CD". To do the later boots from the hard drive, don't press a key before the timeout. Either that or the opposite :-) -- Gene E. Bloch (Stumbling Bloch) |
#12
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install won't work
On Wed, 31 Oct 2012 15:11:26 -0700, "Gene E. Bloch"
wrote: On Wed, 31 Oct 2012 15:44:30 +0000, Robin Bignall wrote: I just got my w8 pro, tried to install by running setup from W7. It loads, gets updates then asks for sticker key. Accepts that then tells me it can't find licence agreement, and stops. If I boot from W8 disk, it asks for language etc, then key then gives choice between upgrade and clean install. I select upgrade and it tells me to boot into W7 again and restart setup, in which case it just repeats para 1. I have a feeling that there's a restart somewhere in para 1 and my computer won't do it. Any ideas? Some stuff in this thread remind me of an experience I've had. Windows 7 and some earlier versions, after booting from the CD and doing part of the installation, reboot again. But this time the installation software wants to reboot from the part of the OS that has been installed on the hard drive, not from the CD. There are several ways to accomplish this. One is to remove the CD before the later reboots occur. Another is to set your BIOS to boot from the hard drive first, but then when you are trying the first boot, the one from the CD, use the BIOS's ability to interrupt the process and choose a device to boot from. I'm sorry if this doesn't relate to the problem, but it's all I know... It's all true, Gene, but when I boot with a dvd inserted I get the "press any key to boot from dvd drive ...." which times out if you don't and then boots from HDD. My problem is hardware related. My system won't reboot from a software request for some reason. So, I run the Win8 setup from win7. It loads the software, counting up to 100%. It then checks for updates. When I click next it tells me that it's going to reboot the system. The win8 windows closes AND THEN IMMEDIATELY REOPENS asking me for win8 sticker code (which it accepts). During that closure of the win8 window my system is supposed to write stuff to disk and reboot, which it does not do. Something of this stuff supposed to be written must concern the win8 licence agreement page. Then, when I enter sticker code, win8 installer assumes a reboot has been done, which it hasn't. So after I enter sticker code and it's supposed to present the win8 agreement with an 'agree' button, it can't find it and installer tells me a problem has occurred, that it can't find the licence agreement, with a 'close' button. The 'close' just stops the install. This is the *win8 licence agreement* that I should have seen and clicked 'agree' to, but because of the lack of reboot can't be found. I tried a manual restart when it's waiting for sticker code, but setup has been closed and it goes back to the beginning. I get the same problem with an upgrade install of win7: it has 5 steps, the third of which is unpacking windows files and rebooting several times. It fails to reboot on the first reboot, throws away everything it's done and goes back to the beginning. Why my hardware won't reboot when the system asks it to I have no idea. Win7 ultimate installed first time, but it was a clean install. It reboots when I ask it to via the shutdown options. -- Robin Bignall Herts, England |
#13
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install won't work
On Thu, 01 Nov 2012 01:19:18 +0000, Robin Bignall wrote:
On Wed, 31 Oct 2012 15:11:26 -0700, "Gene E. Bloch" wrote: On Wed, 31 Oct 2012 15:44:30 +0000, Robin Bignall wrote: I just got my w8 pro, tried to install by running setup from W7. It loads, gets updates then asks for sticker key. Accepts that then tells me it can't find licence agreement, and stops. If I boot from W8 disk, it asks for language etc, then key then gives choice between upgrade and clean install. I select upgrade and it tells me to boot into W7 again and restart setup, in which case it just repeats para 1. I have a feeling that there's a restart somewhere in para 1 and my computer won't do it. Any ideas? Some stuff in this thread remind me of an experience I've had. Windows 7 and some earlier versions, after booting from the CD and doing part of the installation, reboot again. But this time the installation software wants to reboot from the part of the OS that has been installed on the hard drive, not from the CD. There are several ways to accomplish this. One is to remove the CD before the later reboots occur. Another is to set your BIOS to boot from the hard drive first, but then when you are trying the first boot, the one from the CD, use the BIOS's ability to interrupt the process and choose a device to boot from. I'm sorry if this doesn't relate to the problem, but it's all I know... It's all true, Gene, but when I boot with a dvd inserted I get the "press any key to boot from dvd drive ...." which times out if you don't and then boots from HDD. My problem is hardware related. My system won't reboot from a software request for some reason. So, I run the Win8 setup from win7. It loads the software, counting up to 100%. It then checks for updates. When I click next it tells me that it's going to reboot the system. The win8 windows closes AND THEN IMMEDIATELY REOPENS asking me for win8 sticker code (which it accepts). During that closure of the win8 window my system is supposed to write stuff to disk and reboot, which it does not do. Something of this stuff supposed to be written must concern the win8 licence agreement page. Then, when I enter sticker code, win8 installer assumes a reboot has been done, which it hasn't. So after I enter sticker code and it's supposed to present the win8 agreement with an 'agree' button, it can't find it and installer tells me a problem has occurred, that it can't find the licence agreement, with a 'close' button. The 'close' just stops the install. This is the *win8 licence agreement* that I should have seen and clicked 'agree' to, but because of the lack of reboot can't be found. I tried a manual restart when it's waiting for sticker code, but setup has been closed and it goes back to the beginning. I get the same problem with an upgrade install of win7: it has 5 steps, the third of which is unpacking windows files and rebooting several times. It fails to reboot on the first reboot, throws away everything it's done and goes back to the beginning. Why my hardware won't reboot when the system asks it to I have no idea. Win7 ultimate installed first time, but it was a clean install. It reboots when I ask it to via the shutdown options. Unfortunatley, what I wrote is all I could think of - I'm out of my depth with your problem, sorry. -- Gene E. Bloch (Stumbling Bloch) |
#14
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install won't work
Robin Bignall wrote:
Why my hardware won't reboot when the system asks it to I have no idea. Win7 ultimate installed first time, but it was a clean install. It reboots when I ask it to via the shutdown options. When you Google the model number of the motherboard, are there any reports of BIOS problems ? I think it's time to check the history of your motherboard. Is this an EFI or UEFI system ? Those are the newer BIOS types. Paul |
#15
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install won't work
Robin Bignall wrote:
On Wed, 31 Oct 2012 15:11:26 -0700, "Gene E. Bloch" wrote: On Wed, 31 Oct 2012 15:44:30 +0000, Robin Bignall wrote: I just got my w8 pro, tried to install by running setup from W7. It loads, gets updates then asks for sticker key. Accepts that then tells me it can't find licence agreement, and stops. If I boot from W8 disk, it asks for language etc, then key then gives choice between upgrade and clean install. I select upgrade and it tells me to boot into W7 again and restart setup, in which case it just repeats para 1. I have a feeling that there's a restart somewhere in para 1 and my computer won't do it. Any ideas? Some stuff in this thread remind me of an experience I've had. Windows 7 and some earlier versions, after booting from the CD and doing part of the installation, reboot again. But this time the installation software wants to reboot from the part of the OS that has been installed on the hard drive, not from the CD. There are several ways to accomplish this. One is to remove the CD before the later reboots occur. Another is to set your BIOS to boot from the hard drive first, but then when you are trying the first boot, the one from the CD, use the BIOS's ability to interrupt the process and choose a device to boot from. I'm sorry if this doesn't relate to the problem, but it's all I know... It's all true, Gene, but when I boot with a dvd inserted I get the "press any key to boot from dvd drive ...." which times out if you don't and then boots from HDD. My problem is hardware related. My system won't reboot from a software request for some reason. So, I run the Win8 setup from win7. It loads the software, counting up to 100%. It then checks for updates. When I click next it tells me that it's going to reboot the system. The win8 windows closes AND THEN IMMEDIATELY REOPENS asking me for win8 sticker code (which it accepts). During that closure of the win8 window my system is supposed to write stuff to disk and reboot, which it does not do. Something of this stuff supposed to be written must concern the win8 licence agreement page. Then, when I enter sticker code, win8 installer assumes a reboot has been done, which it hasn't. So after I enter sticker code and it's supposed to present the win8 agreement with an 'agree' button, it can't find it and installer tells me a problem has occurred, that it can't find the licence agreement, with a 'close' button. The 'close' just stops the install. This is the *win8 licence agreement* that I should have seen and clicked 'agree' to, but because of the lack of reboot can't be found. I tried a manual restart when it's waiting for sticker code, but setup has been closed and it goes back to the beginning. I get the same problem with an upgrade install of win7: it has 5 steps, the third of which is unpacking windows files and rebooting several times. It fails to reboot on the first reboot, throws away everything it's done and goes back to the beginning. Why my hardware won't reboot when the system asks it to I have no idea. Win7 ultimate installed first time, but it was a clean install. It reboots when I ask it to via the shutdown options. What you need here, Robin, is some help from Win7; something from the log it should have been keeping. There's the Setup.etl log in Windows/ Panther folder. You can access it through the Event Viewer; Open Saved Log and navigate to it. Ed |
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