install won't work

On Wed, 31 Oct 2012 22:33:25 -0400, Paul wrote:

Robin Bignall wrote:


Why my hardware won't reboot when the system asks it to I have no idea.
Win7 ultimate installed first time, but it was a clean install.
It reboots when I ask it to via the shutdown options.

When you Google the model number of the motherboard,
are there any reports of BIOS problems ? I think it's
time to check the history of your motherboard.

It's a Gigabyte GA-X79-UD3. There were some early problems a couple of
years ago but mine is only 4 months old with latest BIOS.

Is this an EFI or UEFI system ? Those are the newer
BIOS types.

Don't know what this means, Paul.

--
Robin Bignall
Herts, England

On Thu, 01 Nov 2012 12:46:09 +0000, Ed Cryer
wrote:

Robin Bignall wrote:
On Wed, 31 Oct 2012 15:11:26 -0700, "Gene E. Bloch"
wrote:

On Wed, 31 Oct 2012 15:44:30 +0000, Robin Bignall wrote:

I just got my w8 pro, tried to install by running setup from W7. It
loads, gets updates then asks for sticker key. Accepts that then tells
me it can't find licence agreement, and stops.
If I boot from W8 disk, it asks for language etc, then key then gives
choice between upgrade and clean install. I select upgrade and it tells
me to boot into W7 again and restart setup, in which case it just
repeats para 1.
I have a feeling that there's a restart somewhere in para 1 and my
computer won't do it.
Any ideas?

Some stuff in this thread remind me of an experience I've had.

Windows 7 and some earlier versions, after booting from the CD and doing
part of the installation, reboot again. But this time the installation
software wants to reboot from the part of the OS that has been installed
on the hard drive, not from the CD.

There are several ways to accomplish this. One is to remove the CD
before the later reboots occur. Another is to set your BIOS to boot from
the hard drive first, but then when you are trying the first boot, the
one from the CD, use the BIOS's ability to interrupt the process and
choose a device to boot from.

I'm sorry if this doesn't relate to the problem, but it's all I know...

It's all true, Gene, but when I boot with a dvd inserted I get the
"press any key to boot from dvd drive ...." which times out if you don't
and then boots from HDD.

My problem is hardware related. My system won't reboot from a software
request for some reason. So, I run the Win8 setup from win7. It loads
the software, counting up to 100%. It then checks for updates. When I
click next it tells me that it's going to reboot the system. The win8
windows closes AND THEN IMMEDIATELY REOPENS asking me for win8 sticker
code (which it accepts). During that closure of the win8 window my
system is supposed to write stuff to disk and reboot, which it does not
do. Something of this stuff supposed to be written must concern the win8
licence agreement page. Then, when I enter sticker code, win8 installer
assumes a reboot has been done, which it hasn't. So after I enter
sticker code and it's supposed to present the win8 agreement with an
'agree' button, it can't find it and installer tells me a problem has
occurred, that it can't find the licence agreement, with a 'close'
button. The 'close' just stops the install. This is the *win8 licence
agreement* that I should have seen and clicked 'agree' to, but because
of the lack of reboot can't be found. I tried a manual restart when
it's waiting for sticker code, but setup has been closed and it goes
back to the beginning.

I get the same problem with an upgrade install of win7: it has 5 steps,
the third of which is unpacking windows files and rebooting several
times. It fails to reboot on the first reboot, throws away everything
it's done and goes back to the beginning.

Why my hardware won't reboot when the system asks it to I have no idea.
Win7 ultimate installed first time, but it was a clean install.
It reboots when I ask it to via the shutdown options.


What you need here, Robin, is some help from Win7; something from the
log it should have been keeping.
There's the Setup.etl log in Windows/ Panther folder.
You can access it through the Event Viewer; Open Saved Log and navigate
to it.

I found that, but I don't know what I'm looking for.
--
Robin Bignall
Herts, England

Robin Bignall wrote:
On Wed, 31 Oct 2012 22:33:25 -0400, Paul wrote:

Robin Bignall wrote:

Why my hardware won't reboot when the system asks it to I have no idea.
Win7 ultimate installed first time, but it was a clean install.
It reboots when I ask it to via the shutdown options.
When you Google the model number of the motherboard,
are there any reports of BIOS problems ? I think it's
time to check the history of your motherboard.

It's a Gigabyte GA-X79-UD3. There were some early problems a couple of
years ago but mine is only 4 months old with latest BIOS.

Is this an EFI or UEFI system ? Those are the newer
BIOS types.

Don't know what this means, Paul.


I wanted to know, before searching in that direction.

And yes, your system is UEFI.

http://en.wikipedia.org/wiki/Uefi

I found all sorts of troubling issues, with the existence
of UEFI (Windows lock-in via Secure Boot option). But
nothing about Power Button, or how reboot might be
different when an OS installer "talks" to a UEFI BIOS.

The OS doesn't assert the RESET signal itself. if the
OS was prepared to reboot, it would politely ask the
BIOS to do it. And then, the interface *might* be
different, when comparing a legacy BIOS versus
the newer UEFI BIOS. While UEFI BIOS has support
for many legacy features, it's just another layer
of crap that can screw up.

I also can't find any matching symptoms for your
motherboard model GA-X79-UD3.

So that leaves a hardware defect, but that isn't likely.
It's more likely to be some kind of software/firmware issue.
I don't think there's a BIOS setting in the BIOS screen
that affects this.

Your motherboard might be one of the first ones
Gigabyte issued with UEFI on it. And that's why
I was interested in the issue, to see whether it
might have anything to do with the BIOS type they used.

Paul

On Thu, 01 Nov 2012 20:29:52 -0400, Paul wrote:

Robin Bignall wrote:
On Wed, 31 Oct 2012 22:33:25 -0400, Paul wrote:

Robin Bignall wrote:

Why my hardware won't reboot when the system asks it to I have no idea.
Win7 ultimate installed first time, but it was a clean install.
It reboots when I ask it to via the shutdown options.
When you Google the model number of the motherboard,
are there any reports of BIOS problems ? I think it's
time to check the history of your motherboard.

It's a Gigabyte GA-X79-UD3. There were some early problems a couple of
years ago but mine is only 4 months old with latest BIOS.

Is this an EFI or UEFI system ? Those are the newer
BIOS types.

Don't know what this means, Paul.


I wanted to know, before searching in that direction.

And yes, your system is UEFI.

http://en.wikipedia.org/wiki/Uefi

I found all sorts of troubling issues, with the existence
of UEFI (Windows lock-in via Secure Boot option). But
nothing about Power Button, or how reboot might be
different when an OS installer "talks" to a UEFI BIOS.

The OS doesn't assert the RESET signal itself. if the
OS was prepared to reboot, it would politely ask the
BIOS to do it. And then, the interface *might* be
different, when comparing a legacy BIOS versus
the newer UEFI BIOS. While UEFI BIOS has support
for many legacy features, it's just another layer
of crap that can screw up.

I also can't find any matching symptoms for your
motherboard model GA-X79-UD3.

So that leaves a hardware defect, but that isn't likely.
It's more likely to be some kind of software/firmware issue.
I don't think there's a BIOS setting in the BIOS screen
that affects this.

No, I couldn't see anything.

Your motherboard might be one of the first ones
Gigabyte issued with UEFI on it. And that's why
I was interested in the issue, to see whether it
might have anything to do with the BIOS type they used.

Thanks for the research. I don't see any way of fixing this.
--
Robin Bignall
Herts, England