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#16
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install won't work
On Wed, 31 Oct 2012 22:33:25 -0400, Paul wrote:
Robin Bignall wrote: Why my hardware won't reboot when the system asks it to I have no idea. Win7 ultimate installed first time, but it was a clean install. It reboots when I ask it to via the shutdown options. When you Google the model number of the motherboard, are there any reports of BIOS problems ? I think it's time to check the history of your motherboard. It's a Gigabyte GA-X79-UD3. There were some early problems a couple of years ago but mine is only 4 months old with latest BIOS. Is this an EFI or UEFI system ? Those are the newer BIOS types. Don't know what this means, Paul. -- Robin Bignall Herts, England |
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#17
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install won't work
On Thu, 01 Nov 2012 12:46:09 +0000, Ed Cryer
wrote: Robin Bignall wrote: On Wed, 31 Oct 2012 15:11:26 -0700, "Gene E. Bloch" wrote: On Wed, 31 Oct 2012 15:44:30 +0000, Robin Bignall wrote: I just got my w8 pro, tried to install by running setup from W7. It loads, gets updates then asks for sticker key. Accepts that then tells me it can't find licence agreement, and stops. If I boot from W8 disk, it asks for language etc, then key then gives choice between upgrade and clean install. I select upgrade and it tells me to boot into W7 again and restart setup, in which case it just repeats para 1. I have a feeling that there's a restart somewhere in para 1 and my computer won't do it. Any ideas? Some stuff in this thread remind me of an experience I've had. Windows 7 and some earlier versions, after booting from the CD and doing part of the installation, reboot again. But this time the installation software wants to reboot from the part of the OS that has been installed on the hard drive, not from the CD. There are several ways to accomplish this. One is to remove the CD before the later reboots occur. Another is to set your BIOS to boot from the hard drive first, but then when you are trying the first boot, the one from the CD, use the BIOS's ability to interrupt the process and choose a device to boot from. I'm sorry if this doesn't relate to the problem, but it's all I know... It's all true, Gene, but when I boot with a dvd inserted I get the "press any key to boot from dvd drive ...." which times out if you don't and then boots from HDD. My problem is hardware related. My system won't reboot from a software request for some reason. So, I run the Win8 setup from win7. It loads the software, counting up to 100%. It then checks for updates. When I click next it tells me that it's going to reboot the system. The win8 windows closes AND THEN IMMEDIATELY REOPENS asking me for win8 sticker code (which it accepts). During that closure of the win8 window my system is supposed to write stuff to disk and reboot, which it does not do. Something of this stuff supposed to be written must concern the win8 licence agreement page. Then, when I enter sticker code, win8 installer assumes a reboot has been done, which it hasn't. So after I enter sticker code and it's supposed to present the win8 agreement with an 'agree' button, it can't find it and installer tells me a problem has occurred, that it can't find the licence agreement, with a 'close' button. The 'close' just stops the install. This is the *win8 licence agreement* that I should have seen and clicked 'agree' to, but because of the lack of reboot can't be found. I tried a manual restart when it's waiting for sticker code, but setup has been closed and it goes back to the beginning. I get the same problem with an upgrade install of win7: it has 5 steps, the third of which is unpacking windows files and rebooting several times. It fails to reboot on the first reboot, throws away everything it's done and goes back to the beginning. Why my hardware won't reboot when the system asks it to I have no idea. Win7 ultimate installed first time, but it was a clean install. It reboots when I ask it to via the shutdown options. What you need here, Robin, is some help from Win7; something from the log it should have been keeping. There's the Setup.etl log in Windows/ Panther folder. You can access it through the Event Viewer; Open Saved Log and navigate to it. I found that, but I don't know what I'm looking for. -- Robin Bignall Herts, England |
#18
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install won't work
Robin Bignall wrote:
On Wed, 31 Oct 2012 22:33:25 -0400, Paul wrote: Robin Bignall wrote: Why my hardware won't reboot when the system asks it to I have no idea. Win7 ultimate installed first time, but it was a clean install. It reboots when I ask it to via the shutdown options. When you Google the model number of the motherboard, are there any reports of BIOS problems ? I think it's time to check the history of your motherboard. It's a Gigabyte GA-X79-UD3. There were some early problems a couple of years ago but mine is only 4 months old with latest BIOS. Is this an EFI or UEFI system ? Those are the newer BIOS types. Don't know what this means, Paul. I wanted to know, before searching in that direction. And yes, your system is UEFI. http://en.wikipedia.org/wiki/Uefi I found all sorts of troubling issues, with the existence of UEFI (Windows lock-in via Secure Boot option). But nothing about Power Button, or how reboot might be different when an OS installer "talks" to a UEFI BIOS. The OS doesn't assert the RESET signal itself. if the OS was prepared to reboot, it would politely ask the BIOS to do it. And then, the interface *might* be different, when comparing a legacy BIOS versus the newer UEFI BIOS. While UEFI BIOS has support for many legacy features, it's just another layer of crap that can screw up. I also can't find any matching symptoms for your motherboard model GA-X79-UD3. So that leaves a hardware defect, but that isn't likely. It's more likely to be some kind of software/firmware issue. I don't think there's a BIOS setting in the BIOS screen that affects this. Your motherboard might be one of the first ones Gigabyte issued with UEFI on it. And that's why I was interested in the issue, to see whether it might have anything to do with the BIOS type they used. Paul |
#19
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install won't work
On Thu, 01 Nov 2012 20:29:52 -0400, Paul wrote:
Robin Bignall wrote: On Wed, 31 Oct 2012 22:33:25 -0400, Paul wrote: Robin Bignall wrote: Why my hardware won't reboot when the system asks it to I have no idea. Win7 ultimate installed first time, but it was a clean install. It reboots when I ask it to via the shutdown options. When you Google the model number of the motherboard, are there any reports of BIOS problems ? I think it's time to check the history of your motherboard. It's a Gigabyte GA-X79-UD3. There were some early problems a couple of years ago but mine is only 4 months old with latest BIOS. Is this an EFI or UEFI system ? Those are the newer BIOS types. Don't know what this means, Paul. I wanted to know, before searching in that direction. And yes, your system is UEFI. http://en.wikipedia.org/wiki/Uefi I found all sorts of troubling issues, with the existence of UEFI (Windows lock-in via Secure Boot option). But nothing about Power Button, or how reboot might be different when an OS installer "talks" to a UEFI BIOS. The OS doesn't assert the RESET signal itself. if the OS was prepared to reboot, it would politely ask the BIOS to do it. And then, the interface *might* be different, when comparing a legacy BIOS versus the newer UEFI BIOS. While UEFI BIOS has support for many legacy features, it's just another layer of crap that can screw up. I also can't find any matching symptoms for your motherboard model GA-X79-UD3. So that leaves a hardware defect, but that isn't likely. It's more likely to be some kind of software/firmware issue. I don't think there's a BIOS setting in the BIOS screen that affects this. No, I couldn't see anything. Your motherboard might be one of the first ones Gigabyte issued with UEFI on it. And that's why I was interested in the issue, to see whether it might have anything to do with the BIOS type they used. Thanks for the research. I don't see any way of fixing this. -- Robin Bignall Herts, England |
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