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SP2 install totally mystified?????? MVPs wher are you?
I had SP2 Beta installed on my xp home ed system and things were working
fine, my system had not been so good for ages. Auto update decides that it will automatically download the full version of SP2 and proceeds to do so. After it has downloaded the prog then startys to install, halfway through install it bombs out and says invalid handler or handle cannot install sp2. I notice a slow down in boot times and errors and warnings in my event logs so I follow the links to the sp2 support pages, whereupon I contact our MS tekkies in Ireland. I tell them my problem and they ask me what the event log says, I tell them that I have event warning ID 1015 and 1003. They tell me that I need to uninstall sp2 and then reinstall it (most definately dats your problem the lady tells me in that lovely Irish Brogue). She tells me to go into cont paneladd/remove progs then uninstall sp2 trouble is that there is no sp2 listed so I cannot remove it (yes I did check list updates) after much chatting with her colleagues she asks me to do a sys restore to a week previous which my system said that it could not do. One of the other tekkies told me to download the prog from download.com as he thought that the version that I had downloaded from MS might have been corrupted due to the high volume of downloads. This I did (it took hours) and then I installed and rebooted, was confronted by the security center setup and I thought that things were fine until I noticed that I still had errors in the event log and that SP2 hadn't appeared in the add remove progs section of control panel. Now what I am asking is, do I have this thing fully installed or not? Why is it not appearing in the add/rem progs as being an installed prog? why is windows update saying that there are no updates to install.? I have checked my installation history and the two attempts that I have made via windows update have resulted in failure Please help if you can |
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