KD911895 Update will not install

Gentlemen;

I renamed c:\windows\system\drivers\wdf01000.sys
Then I opened explorer and selected Windows Update from the Tools menu.
It installed fine.

QED: Do you use a Microsoft wireless pointing device or keyboard on a
Windows-based computer and was the screen saver not working?



ThnkMn wrote:
I renamed c:\windows\system\drivers\wdf01000.sys
Then I opened explorer and selected Windows Update from the Tools menu.
It installed fine.

Hi and thankyou for your posting i have been trying to install this update
for days and failing, after reading hear and reading your solution i have
finally managed to install the update many thanks.

"Harry Johnston [MVP]" wrote:

For future reference,

Jonathan tells me that Microsoft online support were (eventually) able to
resolve his problem, by removing wdf01000.sys from the drivers folder. At this
point the update installed successfully via WU.

Harry.

jonathan wrote:
I'm sorry this reply took so long--the site has been down. There is no
apparent way to attach screen shots to this reply.

Could you clarify what you mean by "copy/move utility"? If you're not sure howbest to describe it, you can attach a screenshot.

TERACOPY 2.01

Right-click on the file and select Properties, and tell me what it says under
"Type of file".

CAB FILE

My Wireless Optical Mouse 2000 is not on the list of problem devices in

"Article ID: 911895 - Last Review: November 29, 2007 - Revision: 11.4
The screen saver does not work when you use a Microsoft wireless pointing
device on a Windows Vista-based computer"

and I have a WindowsXP Home SP3 based computer, but the software for the
mouse is Intellipoint 6.1 which is on the list. Since I have had no problems
using the mouse or any of the problem issues I have found linked to this
download at this time it seems clear I should not try to install it.

Thanks for your help in leading me to this realization.

I have a similar problem. However, after I run the last update installation
which I can really say it was KB911895 because i couldn't find it on the
history.
My PC is not booting up. I have to do it on safe mode. When i go to Device
Manager i found under HID Human Interface Device a problem. On this devive it
shows the HID Non-User Input data filter (kb911895). I assume is the
installation the it didn't get through. I followed the previous instructions
and I went to Windows\system32\drives and I deleted the file WDF01000.SYS. I
went to update and it was not found it on the list of updated needed.
However, if I uninstall this device and reboot my PC it works but the problem
shows up again on the next rebooting. Anyone knows wo to fix this? By the way
my OS system is XP3.
--
pompocho


"Gerry" wrote:

Hank

Select Start, Help and Support, Keep your Windows up- to-date with
Windows Update, Review your Update History you can see the update. What
is the Failure code. Double click the small red icon in the Status
column for the failed update.

Cross posting to Windows Update newsgroup.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Hank wrote:
Running WindowsXP SP3 with all the updates. Latest update KB911895 HID
Non-user Input Data filter will not install. No error message given. I
do have Microsoft wireless mouse installed and running. Have tried
turning up Zone Alarm and Spydoctor but still will not install. Any
one got any suggestions?
Thanks
email response not expected but to respond remove .uk at end
TIA
Hank

I'm having the same problem.
I went and did what u said here it is
Installation Failure

Error Code: 0x80070643
Try to install the update again, or request help from one of the following
resources.

For self-help options:

Frequently Asked Questions
Find Solutions
Windows Update Newsgroup

For assisted support options:


Microsoft Online Assisted Support (no-cost for issues related to getting
updates)


"Gerry" wrote:

Hank

Select Start, Help and Support, Keep your Windows up- to-date with
Windows Update, Review your Update History you can see the update. What
is the Failure code. Double click the small red icon in the Status
column for the failed update.

Cross posting to Windows Update newsgroup.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Hank wrote:
Running WindowsXP SP3 with all the updates. Latest update KB911895 HID
Non-user Input Data filter will not install. No error message given. I
do have Microsoft wireless mouse installed and running. Have tried
turning up Zone Alarm and Spydoctor but still will not install. Any
one got any suggestions?
Thanks
email response not expected but to respond remove .uk at end
TIA
Hank

Replying to someone else's hoary old thread from July 2005 isn't going to
help you, my dear.

PS: KB911895 has been pulled.


DarkPrincess wrote:
I'm having the same problem.
I went and did what u said here it is
Installation Failure

Error Code: 0x80070643
Try to install the update again, or request help from one of the following
resources.

For self-help options:

Frequently Asked Questions
Find Solutions
Windows Update Newsgroup

For assisted support options:


Microsoft Online Assisted Support (no-cost for issues related to getting
updates)


"Gerry" wrote:

Hank

Select Start, Help and Support, Keep your Windows up- to-date with
Windows Update, Review your Update History you can see the update. What
is the Failure code. Double click the small red icon in the Status
column for the failed update.

Cross posting to Windows Update newsgroup.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Hank wrote:
Running WindowsXP SP3 with all the updates. Latest update KB911895 HID
Non-user Input Data filter will not install. No error message given. I
do have Microsoft wireless mouse installed and running. Have tried
turning up Zone Alarm and Spydoctor but still will not install. Any
one got any suggestions?
Thanks
email response not expected but to respond remove .uk at end
TIA
Hank