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#1
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MSXML5.dll not a valid Windows image
My PC is running XP Pro with Outlook 2003. Recently, when opening Outlook, I
get error message: The application or DLL C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSXML5.dll is not a valid Windows image. Please check this against your installation diskette. The file is listed in the folder with a size of 0. Per another PC, same o/s and Outlook version, it should be 1393 kb. Can I copy the file from the other PC? If so, how do I do this? Must I be in safe mode? Can I just drop it into the directory? Other specific directions? Also, how does something like this happen? A few weeks ago, this PC booted into Checkdisk, but when the scan was done, booted normally into Windows with no error messages. Thanks in advance for your help. |
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#2
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MSXML5.dll not a valid Windows image
Peggy
This driver comes from a number of sources. You need to see where the copy you have comes from. http://support.microsoft.com/kb/269238 It might help to post a complete copy of the Event Viewer error report. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. Have you checked here for updates? http://office.microsoft.com/en-gb/do...s/default.aspx -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Peggy wrote: My PC is running XP Pro with Outlook 2003. Recently, when opening Outlook, I get error message: The application or DLL C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSXML5.dll is not a valid Windows image. Please check this against your installation diskette. The file is listed in the folder with a size of 0. Per another PC, same o/s and Outlook version, it should be 1393 kb. Can I copy the file from the other PC? If so, how do I do this? Must I be in safe mode? Can I just drop it into the directory? Other specific directions? Also, how does something like this happen? A few weeks ago, this PC booted into Checkdisk, but when the scan was done, booted normally into Windows with no error messages. Thanks in advance for your help. |
#3
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MSXML5.dll not a valid Windows image
Peggy
This driver comes from a number of sources. You need to see where the copy you have comes from. http://support.microsoft.com/kb/269238 It might help to post a complete copy of the Event Viewer error report. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. Have you checked here for updates? http://office.microsoft.com/en-gb/do...s/default.aspx -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Peggy wrote: My PC is running XP Pro with Outlook 2003. Recently, when opening Outlook, I get error message: The application or DLL C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSXML5.dll is not a valid Windows image. Please check this against your installation diskette. The file is listed in the folder with a size of 0. Per another PC, same o/s and Outlook version, it should be 1393 kb. Can I copy the file from the other PC? If so, how do I do this? Must I be in safe mode? Can I just drop it into the directory? Other specific directions? Also, how does something like this happen? A few weeks ago, this PC booted into Checkdisk, but when the scan was done, booted normally into Windows with no error messages. Thanks in advance for your help. |
#4
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MSXML5.dll not a valid Windows image
Gerry,
Thanks for your help. This is the error message associated with the event: Event Type: Information Event Source: Application Popup Event Category: None Event ID: 26 Date: 5/20/2009 Time: 1:45:17 PM User: N/A Computer: HOUSE-ADMIN Description: Application popup: OUTLOOK.EXE - Bad Image : The application or DLL C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSXML5.DLL is not a valid Windows image. Please check this against your installation diskette. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. The PC is set for automatic updates, did receive the May release, and no updates are pending. I can try to check for updates if you think it's indicated. Thanks, Peggy "Gerry" wrote: Peggy This driver comes from a number of sources. You need to see where the copy you have comes from. http://support.microsoft.com/kb/269238 It might help to post a complete copy of the Event Viewer error report. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. Have you checked here for updates? http://office.microsoft.com/en-gb/do...s/default.aspx -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Peggy wrote: My PC is running XP Pro with Outlook 2003. Recently, when opening Outlook, I get error message: The application or DLL C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSXML5.dll is not a valid Windows image. Please check this against your installation diskette. The file is listed in the folder with a size of 0. Per another PC, same o/s and Outlook version, it should be 1393 kb. Can I copy the file from the other PC? If so, how do I do this? Must I be in safe mode? Can I just drop it into the directory? Other specific directions? Also, how does something like this happen? A few weeks ago, this PC booted into Checkdisk, but when the scan was done, booted normally into Windows with no error messages. Thanks in advance for your help. |
#5
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MSXML5.dll not a valid Windows image
Gerry,
Thanks for your help. This is the error message associated with the event: Event Type: Information Event Source: Application Popup Event Category: None Event ID: 26 Date: 5/20/2009 Time: 1:45:17 PM User: N/A Computer: HOUSE-ADMIN Description: Application popup: OUTLOOK.EXE - Bad Image : The application or DLL C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSXML5.DLL is not a valid Windows image. Please check this against your installation diskette. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. The PC is set for automatic updates, did receive the May release, and no updates are pending. I can try to check for updates if you think it's indicated. Thanks, Peggy "Gerry" wrote: Peggy This driver comes from a number of sources. You need to see where the copy you have comes from. http://support.microsoft.com/kb/269238 It might help to post a complete copy of the Event Viewer error report. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. Have you checked here for updates? http://office.microsoft.com/en-gb/do...s/default.aspx -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Peggy wrote: My PC is running XP Pro with Outlook 2003. Recently, when opening Outlook, I get error message: The application or DLL C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSXML5.dll is not a valid Windows image. Please check this against your installation diskette. The file is listed in the folder with a size of 0. Per another PC, same o/s and Outlook version, it should be 1393 kb. Can I copy the file from the other PC? If so, how do I do this? Must I be in safe mode? Can I just drop it into the directory? Other specific directions? Also, how does something like this happen? A few weeks ago, this PC booted into Checkdisk, but when the scan was done, booted normally into Windows with no error messages. Thanks in advance for your help. |
#6
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MSXML5.dll not a valid Windows image
Peggy
I suggest you download and run Spybot S & D (freeware version). There is a freeware version buried in this link: http://www.safer-networking.org/en/spybotsd/index.html Malwarebytes' Anti-Malware 1.36 -freeware (if you upgrade you pay). http://www.download.com/Malwarebytes...-10804572.html Run Malwarebytes' in safe mode and turn off your current anti-virus before you do to avoid a conflict. Disregard the invitation on the web site regarding the Registry Optimiser -a Registry Optimiser is not a helpful utility. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Peggy wrote: Gerry, Thanks for your help. This is the error message associated with the event: Event Type: Information Event Source: Application Popup Event Category: None Event ID: 26 Date: 5/20/2009 Time: 1:45:17 PM User: N/A Computer: HOUSE-ADMIN Description: Application popup: OUTLOOK.EXE - Bad Image : The application or DLL C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSXML5.DLL is not a valid Windows image. Please check this against your installation diskette. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. The PC is set for automatic updates, did receive the May release, and no updates are pending. I can try to check for updates if you think it's indicated. Thanks, Peggy "Gerry" wrote: Peggy This driver comes from a number of sources. You need to see where the copy you have comes from. http://support.microsoft.com/kb/269238 It might help to post a complete copy of the Event Viewer error report. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. Have you checked here for updates? http://office.microsoft.com/en-gb/do...s/default.aspx -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Peggy wrote: My PC is running XP Pro with Outlook 2003. Recently, when opening Outlook, I get error message: The application or DLL C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSXML5.dll is not a valid Windows image. Please check this against your installation diskette. The file is listed in the folder with a size of 0. Per another PC, same o/s and Outlook version, it should be 1393 kb. Can I copy the file from the other PC? If so, how do I do this? Must I be in safe mode? Can I just drop it into the directory? Other specific directions? Also, how does something like this happen? A few weeks ago, this PC booted into Checkdisk, but when the scan was done, booted normally into Windows with no error messages. Thanks in advance for your help. |
#7
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MSXML5.dll not a valid Windows image
Peggy
I suggest you download and run Spybot S & D (freeware version). There is a freeware version buried in this link: http://www.safer-networking.org/en/spybotsd/index.html Malwarebytes' Anti-Malware 1.36 -freeware (if you upgrade you pay). http://www.download.com/Malwarebytes...-10804572.html Run Malwarebytes' in safe mode and turn off your current anti-virus before you do to avoid a conflict. Disregard the invitation on the web site regarding the Registry Optimiser -a Registry Optimiser is not a helpful utility. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Peggy wrote: Gerry, Thanks for your help. This is the error message associated with the event: Event Type: Information Event Source: Application Popup Event Category: None Event ID: 26 Date: 5/20/2009 Time: 1:45:17 PM User: N/A Computer: HOUSE-ADMIN Description: Application popup: OUTLOOK.EXE - Bad Image : The application or DLL C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSXML5.DLL is not a valid Windows image. Please check this against your installation diskette. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. The PC is set for automatic updates, did receive the May release, and no updates are pending. I can try to check for updates if you think it's indicated. Thanks, Peggy "Gerry" wrote: Peggy This driver comes from a number of sources. You need to see where the copy you have comes from. http://support.microsoft.com/kb/269238 It might help to post a complete copy of the Event Viewer error report. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. Have you checked here for updates? http://office.microsoft.com/en-gb/do...s/default.aspx -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Peggy wrote: My PC is running XP Pro with Outlook 2003. Recently, when opening Outlook, I get error message: The application or DLL C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSXML5.dll is not a valid Windows image. Please check this against your installation diskette. The file is listed in the folder with a size of 0. Per another PC, same o/s and Outlook version, it should be 1393 kb. Can I copy the file from the other PC? If so, how do I do this? Must I be in safe mode? Can I just drop it into the directory? Other specific directions? Also, how does something like this happen? A few weeks ago, this PC booted into Checkdisk, but when the scan was done, booted normally into Windows with no error messages. Thanks in advance for your help. |
#8
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MSXML5.dll not a valid Windows image
For MSXML info,you might chk:
http://support.microsoft.com/default.aspx/kb/324460/ Also,for xp, the downloads in most cases are MSXML v4.0 & v6.0 Also,i believe MSXML 5 is used mostly in office software,not outlook. "Peggy" wrote: My PC is running XP Pro with Outlook 2003. Recently, when opening Outlook, I get error message: The application or DLL C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSXML5.dll is not a valid Windows image. Please check this against your installation diskette. The file is listed in the folder with a size of 0. Per another PC, same o/s and Outlook version, it should be 1393 kb. Can I copy the file from the other PC? If so, how do I do this? Must I be in safe mode? Can I just drop it into the directory? Other specific directions? Also, how does something like this happen? A few weeks ago, this PC booted into Checkdisk, but when the scan was done, booted normally into Windows with no error messages. Thanks in advance for your help. |
#9
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MSXML5.dll not a valid Windows image
For MSXML info,you might chk:
http://support.microsoft.com/default.aspx/kb/324460/ Also,for xp, the downloads in most cases are MSXML v4.0 & v6.0 Also,i believe MSXML 5 is used mostly in office software,not outlook. "Peggy" wrote: My PC is running XP Pro with Outlook 2003. Recently, when opening Outlook, I get error message: The application or DLL C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSXML5.dll is not a valid Windows image. Please check this against your installation diskette. The file is listed in the folder with a size of 0. Per another PC, same o/s and Outlook version, it should be 1393 kb. Can I copy the file from the other PC? If so, how do I do this? Must I be in safe mode? Can I just drop it into the directory? Other specific directions? Also, how does something like this happen? A few weeks ago, this PC booted into Checkdisk, but when the scan was done, booted normally into Windows with no error messages. Thanks in advance for your help. |
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