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Registry help needed



 
 
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  #1  
Old March 27th 10, 10:45 AM posted to microsoft.public.windowsxp.perform_maintain
Englebert
external usenet poster
 
Posts: 15
Default Registry help needed

I just replaced Office 2000 SR-1 with Office Home & Student 2007.
Unfortunately, I didn't have the original install disc for Office 2000 SR-1
so I force uninstalled it (just the program files).

The symptoms I'm getting are with two programs, Outlook Express and Mathcad.
With OE every time I send an e-mail I get an error message from Windows
Installer saying it is trying to configure Office 2000 SR-1 (the e-mail goes
through by the way) and with Mathcad I get a message from my anti-virus
program saying it has quarantined a ~f1d055.tmp file and the program fails
to open. Also, when I list programs on my machine Office 2000 SR-1 still
comes up. I suspect these problems are related to the registry and would
like some advice as to what I need to change there. Thanks in advance.


Ads
  #2  
Old March 27th 10, 05:40 PM posted to microsoft.public.windowsxp.perform_maintain
SC Tom[_3_]
external usenet poster
 
Posts: 4,089
Default Registry help needed



"Englebert" wrote in message
...
I just replaced Office 2000 SR-1 with Office Home & Student 2007.
Unfortunately, I didn't have the original install disc for Office 2000
SR-1
so I force uninstalled it (just the program files).

The symptoms I'm getting are with two programs, Outlook Express and
Mathcad.
With OE every time I send an e-mail I get an error message from Windows
Installer saying it is trying to configure Office 2000 SR-1 (the e-mail
goes
through by the way) and with Mathcad I get a message from my anti-virus
program saying it has quarantined a ~f1d055.tmp file and the program fails
to open. Also, when I list programs on my machine Office 2000 SR-1 still
comes up. I suspect these problems are related to the registry and would
like some advice as to what I need to change there. Thanks in advance.


Try this and see if it helps:
Windows Installer CleanUp Utility http://support.microsoft.com/kb/290301
--
SC Tom


  #3  
Old March 27th 10, 05:40 PM posted to microsoft.public.windowsxp.perform_maintain
SC Tom[_3_]
external usenet poster
 
Posts: 4,089
Default Registry help needed



"Englebert" wrote in message
...
I just replaced Office 2000 SR-1 with Office Home & Student 2007.
Unfortunately, I didn't have the original install disc for Office 2000
SR-1
so I force uninstalled it (just the program files).

The symptoms I'm getting are with two programs, Outlook Express and
Mathcad.
With OE every time I send an e-mail I get an error message from Windows
Installer saying it is trying to configure Office 2000 SR-1 (the e-mail
goes
through by the way) and with Mathcad I get a message from my anti-virus
program saying it has quarantined a ~f1d055.tmp file and the program fails
to open. Also, when I list programs on my machine Office 2000 SR-1 still
comes up. I suspect these problems are related to the registry and would
like some advice as to what I need to change there. Thanks in advance.


Try this and see if it helps:
Windows Installer CleanUp Utility http://support.microsoft.com/kb/290301
--
SC Tom


  #4  
Old March 27th 10, 07:17 PM posted to microsoft.public.windowsxp.perform_maintain
Englebert
external usenet poster
 
Posts: 15
Default Registry help needed

SC Tom,

Thanks for replying. I did as you suggested and that did help somewhat. It
cleared up the list of programs generated by "Add/Remove Programs" utility
in the Control Panel (however Office 2000 programs still show up when I run
msinfo32). It also enabled Outlook Express to go to Office 2007 for spell
checking (however I still have the problem with opening Mathcad). Thanks
again.

"SC Tom" wrote in message
...


"Englebert" wrote in message
...
I just replaced Office 2000 SR-1 with Office Home & Student 2007.
Unfortunately, I didn't have the original install disc for Office 2000
SR-1
so I force uninstalled it (just the program files).

The symptoms I'm getting are with two programs, Outlook Express and
Mathcad.
With OE every time I send an e-mail I get an error message from Windows
Installer saying it is trying to configure Office 2000 SR-1 (the e-mail
goes
through by the way) and with Mathcad I get a message from my anti-virus
program saying it has quarantined a ~f1d055.tmp file and the program
fails
to open. Also, when I list programs on my machine Office 2000 SR-1 still
comes up. I suspect these problems are related to the registry and would
like some advice as to what I need to change there. Thanks in advance.


Try this and see if it helps:
Windows Installer CleanUp Utility http://support.microsoft.com/kb/290301
--
SC Tom




  #5  
Old March 27th 10, 07:17 PM posted to microsoft.public.windowsxp.perform_maintain
Englebert
external usenet poster
 
Posts: 15
Default Registry help needed

SC Tom,

Thanks for replying. I did as you suggested and that did help somewhat. It
cleared up the list of programs generated by "Add/Remove Programs" utility
in the Control Panel (however Office 2000 programs still show up when I run
msinfo32). It also enabled Outlook Express to go to Office 2007 for spell
checking (however I still have the problem with opening Mathcad). Thanks
again.

"SC Tom" wrote in message
...


"Englebert" wrote in message
...
I just replaced Office 2000 SR-1 with Office Home & Student 2007.
Unfortunately, I didn't have the original install disc for Office 2000
SR-1
so I force uninstalled it (just the program files).

The symptoms I'm getting are with two programs, Outlook Express and
Mathcad.
With OE every time I send an e-mail I get an error message from Windows
Installer saying it is trying to configure Office 2000 SR-1 (the e-mail
goes
through by the way) and with Mathcad I get a message from my anti-virus
program saying it has quarantined a ~f1d055.tmp file and the program
fails
to open. Also, when I list programs on my machine Office 2000 SR-1 still
comes up. I suspect these problems are related to the registry and would
like some advice as to what I need to change there. Thanks in advance.


Try this and see if it helps:
Windows Installer CleanUp Utility http://support.microsoft.com/kb/290301
--
SC Tom




  #6  
Old March 27th 10, 08:36 PM posted to microsoft.public.windowsxp.perform_maintain
SC Tom[_3_]
external usenet poster
 
Posts: 4,089
Default Registry help needed

Have you tried uninstalling and reinstalling MathCAD? Have you updated your
AV definitions and scanned the .tmp file again? Is there a setting in your
AV program to ignore MathCAD and its components?
If you run MSCONFIG, do any of the old O2000 files show up under the startup
tab? If so, uncheck them and see if that corrects the problem.
--
SC Tom


"Englebert" wrote in message
...
SC Tom,

Thanks for replying. I did as you suggested and that did help somewhat. It
cleared up the list of programs generated by "Add/Remove Programs" utility
in the Control Panel (however Office 2000 programs still show up when I
run msinfo32). It also enabled Outlook Express to go to Office 2007 for
spell checking (however I still have the problem with opening Mathcad).
Thanks again.

"SC Tom" wrote in message
...


"Englebert" wrote in message
...
I just replaced Office 2000 SR-1 with Office Home & Student 2007.
Unfortunately, I didn't have the original install disc for Office 2000
SR-1
so I force uninstalled it (just the program files).

The symptoms I'm getting are with two programs, Outlook Express and
Mathcad.
With OE every time I send an e-mail I get an error message from Windows
Installer saying it is trying to configure Office 2000 SR-1 (the e-mail
goes
through by the way) and with Mathcad I get a message from my anti-virus
program saying it has quarantined a ~f1d055.tmp file and the program
fails
to open. Also, when I list programs on my machine Office 2000 SR-1 still
comes up. I suspect these problems are related to the registry and would
like some advice as to what I need to change there. Thanks in advance.


Try this and see if it helps:
Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301
--
SC Tom




  #7  
Old March 27th 10, 08:36 PM posted to microsoft.public.windowsxp.perform_maintain
SC Tom[_3_]
external usenet poster
 
Posts: 4,089
Default Registry help needed

Have you tried uninstalling and reinstalling MathCAD? Have you updated your
AV definitions and scanned the .tmp file again? Is there a setting in your
AV program to ignore MathCAD and its components?
If you run MSCONFIG, do any of the old O2000 files show up under the startup
tab? If so, uncheck them and see if that corrects the problem.
--
SC Tom


"Englebert" wrote in message
...
SC Tom,

Thanks for replying. I did as you suggested and that did help somewhat. It
cleared up the list of programs generated by "Add/Remove Programs" utility
in the Control Panel (however Office 2000 programs still show up when I
run msinfo32). It also enabled Outlook Express to go to Office 2007 for
spell checking (however I still have the problem with opening Mathcad).
Thanks again.

"SC Tom" wrote in message
...


"Englebert" wrote in message
...
I just replaced Office 2000 SR-1 with Office Home & Student 2007.
Unfortunately, I didn't have the original install disc for Office 2000
SR-1
so I force uninstalled it (just the program files).

The symptoms I'm getting are with two programs, Outlook Express and
Mathcad.
With OE every time I send an e-mail I get an error message from Windows
Installer saying it is trying to configure Office 2000 SR-1 (the e-mail
goes
through by the way) and with Mathcad I get a message from my anti-virus
program saying it has quarantined a ~f1d055.tmp file and the program
fails
to open. Also, when I list programs on my machine Office 2000 SR-1 still
comes up. I suspect these problems are related to the registry and would
like some advice as to what I need to change there. Thanks in advance.


Try this and see if it helps:
Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301
--
SC Tom




  #8  
Old March 28th 10, 01:00 PM posted to microsoft.public.windowsxp.perform_maintain
Englebert
external usenet poster
 
Posts: 15
Default Registry help needed

SC Tom,

I don't have the Mathcad disk anymore so I cannot try your first suggestion.
I am leery about setting my AV program to ignore Mathcad and its components.
I ran msconfig and Office 2000 programs did not show up in the start up tab
(neither are they in the Run keys). One other symptom that I forgot to
mention is that every time this happens Windows thinks there is a file
system error and checks the disk for consistency on start up.

Do you know of a malware/spyware newsgroup that I might poll about the
~f1d055.tmp file? I did submit it to my AV program provider but I don't
expect to hear back from them directly. Thanks in advance.

"SC Tom" wrote in message
...
Have you tried uninstalling and reinstalling MathCAD? Have you updated
your AV definitions and scanned the .tmp file again? Is there a setting in
your AV program to ignore MathCAD and its components?
If you run MSCONFIG, do any of the old O2000 files show up under the
startup tab? If so, uncheck them and see if that corrects the problem.
--
SC Tom


"Englebert" wrote in message
...
SC Tom,

Thanks for replying. I did as you suggested and that did help somewhat.
It cleared up the list of programs generated by "Add/Remove Programs"
utility in the Control Panel (however Office 2000 programs still show up
when I run msinfo32). It also enabled Outlook Express to go to Office
2007 for spell checking (however I still have the problem with opening
Mathcad). Thanks again.

"SC Tom" wrote in message
...


"Englebert" wrote in message
...
I just replaced Office 2000 SR-1 with Office Home & Student 2007.
Unfortunately, I didn't have the original install disc for Office 2000
SR-1
so I force uninstalled it (just the program files).

The symptoms I'm getting are with two programs, Outlook Express and
Mathcad.
With OE every time I send an e-mail I get an error message from Windows
Installer saying it is trying to configure Office 2000 SR-1 (the e-mail
goes
through by the way) and with Mathcad I get a message from my anti-virus
program saying it has quarantined a ~f1d055.tmp file and the program
fails
to open. Also, when I list programs on my machine Office 2000 SR-1
still
comes up. I suspect these problems are related to the registry and
would
like some advice as to what I need to change there. Thanks in advance.


Try this and see if it helps:
Windows Installer CleanUp Utility http://support.microsoft.com/kb/290301
--
SC Tom






  #9  
Old March 28th 10, 01:00 PM posted to microsoft.public.windowsxp.perform_maintain
Englebert
external usenet poster
 
Posts: 15
Default Registry help needed

SC Tom,

I don't have the Mathcad disk anymore so I cannot try your first suggestion.
I am leery about setting my AV program to ignore Mathcad and its components.
I ran msconfig and Office 2000 programs did not show up in the start up tab
(neither are they in the Run keys). One other symptom that I forgot to
mention is that every time this happens Windows thinks there is a file
system error and checks the disk for consistency on start up.

Do you know of a malware/spyware newsgroup that I might poll about the
~f1d055.tmp file? I did submit it to my AV program provider but I don't
expect to hear back from them directly. Thanks in advance.

"SC Tom" wrote in message
...
Have you tried uninstalling and reinstalling MathCAD? Have you updated
your AV definitions and scanned the .tmp file again? Is there a setting in
your AV program to ignore MathCAD and its components?
If you run MSCONFIG, do any of the old O2000 files show up under the
startup tab? If so, uncheck them and see if that corrects the problem.
--
SC Tom


"Englebert" wrote in message
...
SC Tom,

Thanks for replying. I did as you suggested and that did help somewhat.
It cleared up the list of programs generated by "Add/Remove Programs"
utility in the Control Panel (however Office 2000 programs still show up
when I run msinfo32). It also enabled Outlook Express to go to Office
2007 for spell checking (however I still have the problem with opening
Mathcad). Thanks again.

"SC Tom" wrote in message
...


"Englebert" wrote in message
...
I just replaced Office 2000 SR-1 with Office Home & Student 2007.
Unfortunately, I didn't have the original install disc for Office 2000
SR-1
so I force uninstalled it (just the program files).

The symptoms I'm getting are with two programs, Outlook Express and
Mathcad.
With OE every time I send an e-mail I get an error message from Windows
Installer saying it is trying to configure Office 2000 SR-1 (the e-mail
goes
through by the way) and with Mathcad I get a message from my anti-virus
program saying it has quarantined a ~f1d055.tmp file and the program
fails
to open. Also, when I list programs on my machine Office 2000 SR-1
still
comes up. I suspect these problems are related to the registry and
would
like some advice as to what I need to change there. Thanks in advance.


Try this and see if it helps:
Windows Installer CleanUp Utility http://support.microsoft.com/kb/290301
--
SC Tom






  #10  
Old March 28th 10, 06:37 PM posted to microsoft.public.windowsxp.perform_maintain
SC Tom[_3_]
external usenet poster
 
Posts: 4,089
Default Registry help needed

A quick Google shows this filename has been around since at least 2007. Most
seem to think it's associated with installation or running programs. Few
seem to think it's malware.
You can try MalwareBytes http://www.malwarebytes.org/mbam.php and
SuperAntiSpyware http://www.superantispyware.com/download.html and see if
they find anything.
--
SC Tom


"Englebert" wrote in message
...
SC Tom,

I don't have the Mathcad disk anymore so I cannot try your first
suggestion. I am leery about setting my AV program to ignore Mathcad and
its components. I ran msconfig and Office 2000 programs did not show up in
the start up tab (neither are they in the Run keys). One other symptom
that I forgot to mention is that every time this happens Windows thinks
there is a file system error and checks the disk for consistency on start
up.

Do you know of a malware/spyware newsgroup that I might poll about the
~f1d055.tmp file? I did submit it to my AV program provider but I don't
expect to hear back from them directly. Thanks in advance.

"SC Tom" wrote in message
...
Have you tried uninstalling and reinstalling MathCAD? Have you updated
your AV definitions and scanned the .tmp file again? Is there a setting
in your AV program to ignore MathCAD and its components?
If you run MSCONFIG, do any of the old O2000 files show up under the
startup tab? If so, uncheck them and see if that corrects the problem.
--
SC Tom


"Englebert" wrote in message
...
SC Tom,

Thanks for replying. I did as you suggested and that did help somewhat.
It cleared up the list of programs generated by "Add/Remove Programs"
utility in the Control Panel (however Office 2000 programs still show up
when I run msinfo32). It also enabled Outlook Express to go to Office
2007 for spell checking (however I still have the problem with opening
Mathcad). Thanks again.

"SC Tom" wrote in message
...


"Englebert" wrote in message
...
I just replaced Office 2000 SR-1 with Office Home & Student 2007.
Unfortunately, I didn't have the original install disc for Office 2000
SR-1
so I force uninstalled it (just the program files).

The symptoms I'm getting are with two programs, Outlook Express and
Mathcad.
With OE every time I send an e-mail I get an error message from
Windows
Installer saying it is trying to configure Office 2000 SR-1 (the
e-mail goes
through by the way) and with Mathcad I get a message from my
anti-virus
program saying it has quarantined a ~f1d055.tmp file and the program
fails
to open. Also, when I list programs on my machine Office 2000 SR-1
still
comes up. I suspect these problems are related to the registry and
would
like some advice as to what I need to change there. Thanks in advance.


Try this and see if it helps:
Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301
--
SC Tom






  #11  
Old March 28th 10, 06:37 PM posted to microsoft.public.windowsxp.perform_maintain
SC Tom[_3_]
external usenet poster
 
Posts: 4,089
Default Registry help needed

A quick Google shows this filename has been around since at least 2007. Most
seem to think it's associated with installation or running programs. Few
seem to think it's malware.
You can try MalwareBytes http://www.malwarebytes.org/mbam.php and
SuperAntiSpyware http://www.superantispyware.com/download.html and see if
they find anything.
--
SC Tom


"Englebert" wrote in message
...
SC Tom,

I don't have the Mathcad disk anymore so I cannot try your first
suggestion. I am leery about setting my AV program to ignore Mathcad and
its components. I ran msconfig and Office 2000 programs did not show up in
the start up tab (neither are they in the Run keys). One other symptom
that I forgot to mention is that every time this happens Windows thinks
there is a file system error and checks the disk for consistency on start
up.

Do you know of a malware/spyware newsgroup that I might poll about the
~f1d055.tmp file? I did submit it to my AV program provider but I don't
expect to hear back from them directly. Thanks in advance.

"SC Tom" wrote in message
...
Have you tried uninstalling and reinstalling MathCAD? Have you updated
your AV definitions and scanned the .tmp file again? Is there a setting
in your AV program to ignore MathCAD and its components?
If you run MSCONFIG, do any of the old O2000 files show up under the
startup tab? If so, uncheck them and see if that corrects the problem.
--
SC Tom


"Englebert" wrote in message
...
SC Tom,

Thanks for replying. I did as you suggested and that did help somewhat.
It cleared up the list of programs generated by "Add/Remove Programs"
utility in the Control Panel (however Office 2000 programs still show up
when I run msinfo32). It also enabled Outlook Express to go to Office
2007 for spell checking (however I still have the problem with opening
Mathcad). Thanks again.

"SC Tom" wrote in message
...


"Englebert" wrote in message
...
I just replaced Office 2000 SR-1 with Office Home & Student 2007.
Unfortunately, I didn't have the original install disc for Office 2000
SR-1
so I force uninstalled it (just the program files).

The symptoms I'm getting are with two programs, Outlook Express and
Mathcad.
With OE every time I send an e-mail I get an error message from
Windows
Installer saying it is trying to configure Office 2000 SR-1 (the
e-mail goes
through by the way) and with Mathcad I get a message from my
anti-virus
program saying it has quarantined a ~f1d055.tmp file and the program
fails
to open. Also, when I list programs on my machine Office 2000 SR-1
still
comes up. I suspect these problems are related to the registry and
would
like some advice as to what I need to change there. Thanks in advance.


Try this and see if it helps:
Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301
--
SC Tom






  #12  
Old March 28th 10, 07:40 PM posted to microsoft.public.windowsxp.perform_maintain
Englebert
external usenet poster
 
Posts: 15
Default Registry help needed

SC Tom,

Yes, thanks. I too searched the web and, for what it's worth, found the
following post on Tech Support Guy Forums "the temp file in question is a
digital rights management program from a company called Macrovision they are
the people who make the installer wizard that microsoft uses to install its
programs the file is some kind of clean up file that checks to make sure you
are using a legal copy of the program but for some reason it is causing
major disruptions in all sorts of programs especially games.". My AV
provider (Norton BTW) might be erring on the side of caution on this one (as
they should).

This symptom only surfaced after I tried to install Office 2007 and failed
to uninstall Office 2000 so I'm pretty suspicious that process had something
to do with it. I think my next step is to learn exactly what Windows does
when it opens a program.

"SC Tom" wrote in message
...
A quick Google shows this filename has been around since at least 2007.
Most seem to think it's associated with installation or running programs.
Few seem to think it's malware.
You can try MalwareBytes http://www.malwarebytes.org/mbam.php and
SuperAntiSpyware http://www.superantispyware.com/download.html and see if
they find anything.
--
SC Tom


"Englebert" wrote in message
...
SC Tom,

I don't have the Mathcad disk anymore so I cannot try your first
suggestion. I am leery about setting my AV program to ignore Mathcad and
its components. I ran msconfig and Office 2000 programs did not show up
in the start up tab (neither are they in the Run keys). One other symptom
that I forgot to mention is that every time this happens Windows thinks
there is a file system error and checks the disk for consistency on start
up.

Do you know of a malware/spyware newsgroup that I might poll about the
~f1d055.tmp file? I did submit it to my AV program provider but I don't
expect to hear back from them directly. Thanks in advance.

"SC Tom" wrote in message
...
Have you tried uninstalling and reinstalling MathCAD? Have you updated
your AV definitions and scanned the .tmp file again? Is there a setting
in your AV program to ignore MathCAD and its components?
If you run MSCONFIG, do any of the old O2000 files show up under the
startup tab? If so, uncheck them and see if that corrects the problem.
--
SC Tom


"Englebert" wrote in message
...
SC Tom,

Thanks for replying. I did as you suggested and that did help somewhat.
It cleared up the list of programs generated by "Add/Remove Programs"
utility in the Control Panel (however Office 2000 programs still show
up when I run msinfo32). It also enabled Outlook Express to go to
Office 2007 for spell checking (however I still have the problem with
opening Mathcad). Thanks again.

"SC Tom" wrote in message
...


"Englebert" wrote in message
...
I just replaced Office 2000 SR-1 with Office Home & Student 2007.
Unfortunately, I didn't have the original install disc for Office
2000 SR-1
so I force uninstalled it (just the program files).

The symptoms I'm getting are with two programs, Outlook Express and
Mathcad.
With OE every time I send an e-mail I get an error message from
Windows
Installer saying it is trying to configure Office 2000 SR-1 (the
e-mail goes
through by the way) and with Mathcad I get a message from my
anti-virus
program saying it has quarantined a ~f1d055.tmp file and the program
fails
to open. Also, when I list programs on my machine Office 2000 SR-1
still
comes up. I suspect these problems are related to the registry and
would
like some advice as to what I need to change there. Thanks in
advance.


Try this and see if it helps:
Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301
--
SC Tom








  #13  
Old March 28th 10, 07:40 PM posted to microsoft.public.windowsxp.perform_maintain
Englebert
external usenet poster
 
Posts: 15
Default Registry help needed

SC Tom,

Yes, thanks. I too searched the web and, for what it's worth, found the
following post on Tech Support Guy Forums "the temp file in question is a
digital rights management program from a company called Macrovision they are
the people who make the installer wizard that microsoft uses to install its
programs the file is some kind of clean up file that checks to make sure you
are using a legal copy of the program but for some reason it is causing
major disruptions in all sorts of programs especially games.". My AV
provider (Norton BTW) might be erring on the side of caution on this one (as
they should).

This symptom only surfaced after I tried to install Office 2007 and failed
to uninstall Office 2000 so I'm pretty suspicious that process had something
to do with it. I think my next step is to learn exactly what Windows does
when it opens a program.

"SC Tom" wrote in message
...
A quick Google shows this filename has been around since at least 2007.
Most seem to think it's associated with installation or running programs.
Few seem to think it's malware.
You can try MalwareBytes http://www.malwarebytes.org/mbam.php and
SuperAntiSpyware http://www.superantispyware.com/download.html and see if
they find anything.
--
SC Tom


"Englebert" wrote in message
...
SC Tom,

I don't have the Mathcad disk anymore so I cannot try your first
suggestion. I am leery about setting my AV program to ignore Mathcad and
its components. I ran msconfig and Office 2000 programs did not show up
in the start up tab (neither are they in the Run keys). One other symptom
that I forgot to mention is that every time this happens Windows thinks
there is a file system error and checks the disk for consistency on start
up.

Do you know of a malware/spyware newsgroup that I might poll about the
~f1d055.tmp file? I did submit it to my AV program provider but I don't
expect to hear back from them directly. Thanks in advance.

"SC Tom" wrote in message
...
Have you tried uninstalling and reinstalling MathCAD? Have you updated
your AV definitions and scanned the .tmp file again? Is there a setting
in your AV program to ignore MathCAD and its components?
If you run MSCONFIG, do any of the old O2000 files show up under the
startup tab? If so, uncheck them and see if that corrects the problem.
--
SC Tom


"Englebert" wrote in message
...
SC Tom,

Thanks for replying. I did as you suggested and that did help somewhat.
It cleared up the list of programs generated by "Add/Remove Programs"
utility in the Control Panel (however Office 2000 programs still show
up when I run msinfo32). It also enabled Outlook Express to go to
Office 2007 for spell checking (however I still have the problem with
opening Mathcad). Thanks again.

"SC Tom" wrote in message
...


"Englebert" wrote in message
...
I just replaced Office 2000 SR-1 with Office Home & Student 2007.
Unfortunately, I didn't have the original install disc for Office
2000 SR-1
so I force uninstalled it (just the program files).

The symptoms I'm getting are with two programs, Outlook Express and
Mathcad.
With OE every time I send an e-mail I get an error message from
Windows
Installer saying it is trying to configure Office 2000 SR-1 (the
e-mail goes
through by the way) and with Mathcad I get a message from my
anti-virus
program saying it has quarantined a ~f1d055.tmp file and the program
fails
to open. Also, when I list programs on my machine Office 2000 SR-1
still
comes up. I suspect these problems are related to the registry and
would
like some advice as to what I need to change there. Thanks in
advance.


Try this and see if it helps:
Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301
--
SC Tom








  #14  
Old March 28th 10, 09:45 PM posted to microsoft.public.windowsxp.perform_maintain
SC Tom[_3_]
external usenet poster
 
Posts: 4,089
Default Registry help needed

Have you tried deleting the file? Is it recreated later? If it'd protected
and won't let you delete it, you can use something like KillBox to get rid
of it.
I saw that same post. The only real solution I can think of is if you could
borrow an Office2000 disk set, reinstall it, then uninstall it completely.
--
SC Tom


"Englebert" wrote in message
...
SC Tom,

Yes, thanks. I too searched the web and, for what it's worth, found the
following post on Tech Support Guy Forums "the temp file in question is a
digital rights management program from a company called Macrovision they
are the people who make the installer wizard that microsoft uses to
install its programs the file is some kind of clean up file that checks to
make sure you are using a legal copy of the program but for some reason it
is causing major disruptions in all sorts of programs especially games.".
My AV provider (Norton BTW) might be erring on the side of caution on this
one (as they should).

This symptom only surfaced after I tried to install Office 2007 and failed
to uninstall Office 2000 so I'm pretty suspicious that process had
something to do with it. I think my next step is to learn exactly what
Windows does when it opens a program.

"SC Tom" wrote in message
...
A quick Google shows this filename has been around since at least 2007.
Most seem to think it's associated with installation or running programs.
Few seem to think it's malware.
You can try MalwareBytes http://www.malwarebytes.org/mbam.php and
SuperAntiSpyware http://www.superantispyware.com/download.html and see if
they find anything.
--
SC Tom


"Englebert" wrote in message
...
SC Tom,

I don't have the Mathcad disk anymore so I cannot try your first
suggestion. I am leery about setting my AV program to ignore Mathcad and
its components. I ran msconfig and Office 2000 programs did not show up
in the start up tab (neither are they in the Run keys). One other
symptom that I forgot to mention is that every time this happens Windows
thinks there is a file system error and checks the disk for consistency
on start up.

Do you know of a malware/spyware newsgroup that I might poll about the
~f1d055.tmp file? I did submit it to my AV program provider but I don't
expect to hear back from them directly. Thanks in advance.

"SC Tom" wrote in message
...
Have you tried uninstalling and reinstalling MathCAD? Have you updated
your AV definitions and scanned the .tmp file again? Is there a setting
in your AV program to ignore MathCAD and its components?
If you run MSCONFIG, do any of the old O2000 files show up under the
startup tab? If so, uncheck them and see if that corrects the problem.
--
SC Tom


"Englebert" wrote in message
...
SC Tom,

Thanks for replying. I did as you suggested and that did help
somewhat. It cleared up the list of programs generated by "Add/Remove
Programs" utility in the Control Panel (however Office 2000 programs
still show up when I run msinfo32). It also enabled Outlook Express to
go to Office 2007 for spell checking (however I still have the problem
with opening Mathcad). Thanks again.

"SC Tom" wrote in message
...


"Englebert" wrote in message
...
I just replaced Office 2000 SR-1 with Office Home & Student 2007.
Unfortunately, I didn't have the original install disc for Office
2000 SR-1
so I force uninstalled it (just the program files).

The symptoms I'm getting are with two programs, Outlook Express and
Mathcad.
With OE every time I send an e-mail I get an error message from
Windows
Installer saying it is trying to configure Office 2000 SR-1 (the
e-mail goes
through by the way) and with Mathcad I get a message from my
anti-virus
program saying it has quarantined a ~f1d055.tmp file and the program
fails
to open. Also, when I list programs on my machine Office 2000 SR-1
still
comes up. I suspect these problems are related to the registry and
would
like some advice as to what I need to change there. Thanks in
advance.


Try this and see if it helps:
Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301
--
SC Tom








  #15  
Old March 28th 10, 09:45 PM posted to microsoft.public.windowsxp.perform_maintain
SC Tom[_3_]
external usenet poster
 
Posts: 4,089
Default Registry help needed

Have you tried deleting the file? Is it recreated later? If it'd protected
and won't let you delete it, you can use something like KillBox to get rid
of it.
I saw that same post. The only real solution I can think of is if you could
borrow an Office2000 disk set, reinstall it, then uninstall it completely.
--
SC Tom


"Englebert" wrote in message
...
SC Tom,

Yes, thanks. I too searched the web and, for what it's worth, found the
following post on Tech Support Guy Forums "the temp file in question is a
digital rights management program from a company called Macrovision they
are the people who make the installer wizard that microsoft uses to
install its programs the file is some kind of clean up file that checks to
make sure you are using a legal copy of the program but for some reason it
is causing major disruptions in all sorts of programs especially games.".
My AV provider (Norton BTW) might be erring on the side of caution on this
one (as they should).

This symptom only surfaced after I tried to install Office 2007 and failed
to uninstall Office 2000 so I'm pretty suspicious that process had
something to do with it. I think my next step is to learn exactly what
Windows does when it opens a program.

"SC Tom" wrote in message
...
A quick Google shows this filename has been around since at least 2007.
Most seem to think it's associated with installation or running programs.
Few seem to think it's malware.
You can try MalwareBytes http://www.malwarebytes.org/mbam.php and
SuperAntiSpyware http://www.superantispyware.com/download.html and see if
they find anything.
--
SC Tom


"Englebert" wrote in message
...
SC Tom,

I don't have the Mathcad disk anymore so I cannot try your first
suggestion. I am leery about setting my AV program to ignore Mathcad and
its components. I ran msconfig and Office 2000 programs did not show up
in the start up tab (neither are they in the Run keys). One other
symptom that I forgot to mention is that every time this happens Windows
thinks there is a file system error and checks the disk for consistency
on start up.

Do you know of a malware/spyware newsgroup that I might poll about the
~f1d055.tmp file? I did submit it to my AV program provider but I don't
expect to hear back from them directly. Thanks in advance.

"SC Tom" wrote in message
...
Have you tried uninstalling and reinstalling MathCAD? Have you updated
your AV definitions and scanned the .tmp file again? Is there a setting
in your AV program to ignore MathCAD and its components?
If you run MSCONFIG, do any of the old O2000 files show up under the
startup tab? If so, uncheck them and see if that corrects the problem.
--
SC Tom


"Englebert" wrote in message
...
SC Tom,

Thanks for replying. I did as you suggested and that did help
somewhat. It cleared up the list of programs generated by "Add/Remove
Programs" utility in the Control Panel (however Office 2000 programs
still show up when I run msinfo32). It also enabled Outlook Express to
go to Office 2007 for spell checking (however I still have the problem
with opening Mathcad). Thanks again.

"SC Tom" wrote in message
...


"Englebert" wrote in message
...
I just replaced Office 2000 SR-1 with Office Home & Student 2007.
Unfortunately, I didn't have the original install disc for Office
2000 SR-1
so I force uninstalled it (just the program files).

The symptoms I'm getting are with two programs, Outlook Express and
Mathcad.
With OE every time I send an e-mail I get an error message from
Windows
Installer saying it is trying to configure Office 2000 SR-1 (the
e-mail goes
through by the way) and with Mathcad I get a message from my
anti-virus
program saying it has quarantined a ~f1d055.tmp file and the program
fails
to open. Also, when I list programs on my machine Office 2000 SR-1
still
comes up. I suspect these problems are related to the registry and
would
like some advice as to what I need to change there. Thanks in
advance.


Try this and see if it helps:
Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301
--
SC Tom








 




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