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#1
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Start with the computer off. Push the power button to start it. The computer
we're working on takes about 12 to 15 minutes to get to the desktop. After that point, computer works fine. I cleaned out the programs that run at start up and completely uninstalled all the antivirus programs. (This fixed the secondary issue of the computer locking up.) Booting the computer into safe mode had the same effect on start up. In fact, I think it took longer to boot up then normal. And once again, when it was in safe mode, everything that was supposed to worked fine. I'm down to an FDISK and start from scratch at this point. I was wonding if anyone else had any better ideas? Or could this be a hardware iss and I'm wasting my time? |
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#2
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![]() "How to perform advanced clean-boot troubleshooting in Windows XP" http://support.microsoft.com/kb/316434 --- Leonard Grey Errare humanum est Wolvie145 wrote: Start with the computer off. Push the power button to start it. The computer we're working on takes about 12 to 15 minutes to get to the desktop. After that point, computer works fine. I cleaned out the programs that run at start up and completely uninstalled all the antivirus programs. (This fixed the secondary issue of the computer locking up.) Booting the computer into safe mode had the same effect on start up. In fact, I think it took longer to boot up then normal. And once again, when it was in safe mode, everything that was supposed to worked fine. I'm down to an FDISK and start from scratch at this point. I was wonding if anyone else had any better ideas? Or could this be a hardware iss and I'm wasting my time? |
#3
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On Sat, 17 Apr 2010 13:03:01 -0700, Wolvie145
wrote: Start with the computer off. Push the power button to start it. The computer we're working on takes about 12 to 15 minutes to get to the desktop. After that point, computer works fine. I cleaned out the programs that run at start up and completely uninstalled all the antivirus programs. (This fixed the secondary issue of the computer locking up.) Booting the computer into safe mode had the same effect on start up. In fact, I think it took longer to boot up then normal. And once again, when it was in safe mode, everything that was supposed to worked fine. I'm down to an FDISK and start from scratch at this point. I was wonding if anyone else had any better ideas? Or could this be a hardware iss and I'm wasting my time? I'm usually against worrying very much about slow startups, but 12-15 minutes *is* a very long time. I think the most likely cause of your problem is malware infection. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup |
#4
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![]() I'm usually against worrying very much about slow startups, but 12-15 minutes *is* a very long time. I think the most likely cause of your problem is malware infection. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup The computer was taken to a company who wiped it of infections supposedly and then installed 3 different protection programs. Of course, as soon as the owner got it home they start fighting and locking up the system. I had to kill them all to keep the system from freezing up. We're going to install a good program and I'll run another check to make sure all are gone. What to you recommend as a good way to check for virus? It seems all the programs out there are flawed in some way. |
#5
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On Sat, 17 Apr 2010 17:08:01 -0700, Wolvie145
wrote: I'm usually against worrying very much about slow startups, but 12-15 minutes *is* a very long time. I think the most likely cause of your problem is malware infection. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup The computer was taken to a company who wiped it of infections supposedly What company? Some are good, but some are terrible. How many infections? If there more than just a couple, the chances of successfully getting things back to normal are very poor. Since you use the plural word "infections," I even more strongly suspect that that's the problem. Your best (perhaps only) course of action at this point may be a clean reinstallation of Windows. and then installed 3 different protection programs. What programs? Again, some are good, and some are terrible. Of course, as soon as the owner got it home they start fighting and locking up the system. I had to kill them all to keep the system from freezing up. We're going to install a good program and I'll run another check to make sure all are gone. What to you recommend as a good way to check for virus? It seems all the programs out there are flawed in some way. The best program is NOD32. If you want a free program, there are three good choices, not quite as good as NOD32, but still good): Avaira Avast Microsoft Security Essentials Besides an anti-virus program, you also need anti-spyware. I recommend that you run *both* MalwareBytes AntiMalware and SuperAntiSpyware (both free). -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup |
#6
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On Sun, 18 Apr 2010 09:23:02 -0700, "Ken Blake, MVP"
wrote: On Sat, 17 Apr 2010 17:08:01 -0700, Wolvie145 wrote: I'm usually against worrying very much about slow startups, but 12-15 minutes *is* a very long time. I think the most likely cause of your problem is malware infection. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup The computer was taken to a company who wiped it of infections supposedly What company? Some are good, but some are terrible. How many infections? If there more than just a couple, the chances of successfully getting things back to normal are very poor. Since you use the plural word "infections," I even more strongly suspect that that's the problem. Your best (perhaps only) course of action at this point may be a clean reinstallation of Windows. and then installed 3 different protection programs. What programs? Again, some are good, and some are terrible. Of course, as soon as the owner got it home they start fighting and locking up the system. I had to kill them all to keep the system from freezing up. We're going to install a good program and I'll run another check to make sure all are gone. What to you recommend as a good way to check for virus? It seems all the programs out there are flawed in some way. The best program is NOD32. If you want a free program, there are three good choices, not quite as good as NOD32, but still good): Avaira Sorry, typo. That should have been "Avira." Avast Microsoft Security Essentials Besides an anti-virus program, you also need anti-spyware. I recommend that you run *both* MalwareBytes AntiMalware and SuperAntiSpyware (both free). -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup |
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