A Windows XP help forum. PCbanter

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » PCbanter forum » Microsoft Windows XP » Printing and Faxing with Windows XP
Site Map Home Register Authors List Search Today's Posts Mark Forums Read Web Partners

Computer Lockup when trying to print



 
 
Thread Tools Display Modes
  #1  
Old May 17th 04, 02:49 AM
John R Weiss
external usenet poster
 
Posts: n/a
Default Computer Lockup when trying to print

I know it's a long shot, but just maybe someone here has run into a similar
problem and can point me in the right direction...

I just bought/built a dual AMD Opteron workstation (specifics below). The
system is running fine for the most part. One nagging, recurring problem,
though, is a lockup when attempting to print. It happens randomly --
sometimes several times in a row, sometimes not in a couple days. It always
happens just after the "OK" button in the printer tab is pressed and the
printer dialogue disappears -- probably as soon as the job starts out to the
spooler. [Note: I subsequently tried disabling Spooling in each printer;
problem persists.]

It happens randomly on any of 3 printers:

Panasonic KX-P7105 Laser -- Panasonic driver v5.00.64
HP DeskJet 895Cse -- XP driver
Acrobat Distiller v4.0; print to named file

The 2 hardware printers are connected via their parallel ports to a Linksys
EPSX3 Ethernet print server. Both were installed only with drivers (no
accessory software pkg). The other computer on the network -- an HP laptop
running XP Home -- has no problems with it (and neither did my previous
workstation running Win 2K Pro).

This has happened in Word, Acrobat, Photoshop, Excel, Outlook Express, and
other apps. Complexity of job does not seem to be an issue -- "heavy" jobs
often run; simple text jobs sometimes fail.

Symptoms are always identical: Mouse (Kensington Expert Mouse trackball
running v6.03 driver) cursor freezes on screen (Samsung 193P LCD), machine
locks up and allows no keyboard or mouse input. Only way out is the reset
button or power switch. The same print job is usually successful next
attempt, but today I had one relatively simple MSWord job (attached, FWIW)
take 3 resets.

Since the problem is not isolated to any specific hardware or application, I
don't know how much more detail I need to get into for troubleshooting. Are
you aware of any general printing or networking issues with XP Pro, or other
conflicts I might explore?

AMD 64 Bit Opteron Workstation ( dual cpu )

Arima HDAMB Opteron Motherboard w/ Serial ATA and Firewire
Two AMD Opteron 246 Processors
2GB (2x1024MB) PC2700 Registered DDR
Two WD RAPTOR 74GB SATA 10K RPM Drives (RAID 0) -- boot drives
Adaptec 29160 SCSI card
Seagate Cheetah 36 GB 10K RPM drive (data backup only)
Jaz 2 GB drive
Geforce4 MX440 64MB AGP Card
MITSUMI FA402A 7 IN 1 CARD READER
Sony 52X CDROM
Lite-on 8X ±DVD Writer w/ XCopy, Power DVD
Lian Li PC60 Aluminum Chassis w/ 550W PS
Broadcom Gigabit Ethernet (onboard)
Linksys BEFSR41 Router
AC97 Integrated Sound
Win XP Professional OS
USB 2.0
Belkin 7-port USB 2.0 hub
Microtek V6USL scanner
CompUSA V.92 modem


Ads
 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off






All times are GMT +1. The time now is 03:24 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 PCbanter.
The comments are property of their posters.