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Computer Lockup when trying to print
I know it's a long shot, but just maybe someone here has run into a similar
problem and can point me in the right direction... I just bought/built a dual AMD Opteron workstation (specifics below). The system is running fine for the most part. One nagging, recurring problem, though, is a lockup when attempting to print. It happens randomly -- sometimes several times in a row, sometimes not in a couple days. It always happens just after the "OK" button in the printer tab is pressed and the printer dialogue disappears -- probably as soon as the job starts out to the spooler. [Note: I subsequently tried disabling Spooling in each printer; problem persists.] It happens randomly on any of 3 printers: Panasonic KX-P7105 Laser -- Panasonic driver v5.00.64 HP DeskJet 895Cse -- XP driver Acrobat Distiller v4.0; print to named file The 2 hardware printers are connected via their parallel ports to a Linksys EPSX3 Ethernet print server. Both were installed only with drivers (no accessory software pkg). The other computer on the network -- an HP laptop running XP Home -- has no problems with it (and neither did my previous workstation running Win 2K Pro). This has happened in Word, Acrobat, Photoshop, Excel, Outlook Express, and other apps. Complexity of job does not seem to be an issue -- "heavy" jobs often run; simple text jobs sometimes fail. Symptoms are always identical: Mouse (Kensington Expert Mouse trackball running v6.03 driver) cursor freezes on screen (Samsung 193P LCD), machine locks up and allows no keyboard or mouse input. Only way out is the reset button or power switch. The same print job is usually successful next attempt, but today I had one relatively simple MSWord job (attached, FWIW) take 3 resets. Since the problem is not isolated to any specific hardware or application, I don't know how much more detail I need to get into for troubleshooting. Are you aware of any general printing or networking issues with XP Pro, or other conflicts I might explore? AMD 64 Bit Opteron Workstation ( dual cpu ) Arima HDAMB Opteron Motherboard w/ Serial ATA and Firewire Two AMD Opteron 246 Processors 2GB (2x1024MB) PC2700 Registered DDR Two WD RAPTOR 74GB SATA 10K RPM Drives (RAID 0) -- boot drives Adaptec 29160 SCSI card Seagate Cheetah 36 GB 10K RPM drive (data backup only) Jaz 2 GB drive Geforce4 MX440 64MB AGP Card MITSUMI FA402A 7 IN 1 CARD READER Sony 52X CDROM Lite-on 8X ±DVD Writer w/ XCopy, Power DVD Lian Li PC60 Aluminum Chassis w/ 550W PS Broadcom Gigabit Ethernet (onboard) Linksys BEFSR41 Router AC97 Integrated Sound Win XP Professional OS USB 2.0 Belkin 7-port USB 2.0 hub Microtek V6USL scanner CompUSA V.92 modem |
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