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#1
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WindowsLiveScan...
I just ran the beta live scanner for Windows and it
wiped out my mailbox files. It found viruses in my inbox and in my sent mail, so it simply deleted the entire contents of both folders. Only the headers for 5700 messages remain in my inbox with all contents disappeared. I ran a search of the hard drive, but the files are gone. There should be a warning to close mail programs during the scan -- or would it wipe out entire folders anyway? It seems awfully crude. |
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#2
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WindowsLiveScan...
I read in the Outlook Express newsgroup that you should never keep that many messages in your Inbox, since Outlook Express wasn't designed for that. Inbox and Send Items can get damaged with that many messages, which you found out. Also, why would you use a beta product without backing up first? Beta means 'for testing only'.
Steven "Johnfull" wrote in message ... I just ran the beta live scanner for Windows and it wiped out my mailbox files. It found viruses in my inbox and in my sent mail, so it simply deleted the entire contents of both folders. Only the headers for 5700 messages remain in my inbox with all contents disappeared. I ran a search of the hard drive, but the files are gone. There should be a warning to close mail programs during the scan -- or would it wipe out entire folders anyway? It seems awfully crude. |
#3
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WindowsLiveScan...
I'm using Mozilla mail Mozilla Suite 1.7.12, which is a spinoff from the old
Netscape. It's pretty robust, but the inbox and the sent folders were quite full. I should put mail away or delete it, but have put it off for a while. The question was whether it would have wiped out the entire folder if the program had not been open. I have to use IE instead of Mozilla for the LiveScanBeta, so I could have left my mail program switched off if it would have done any good. Microsoft claims to have found a couple of viruses that TrendMicro, Avast, MaAfeeStinger, SpyBot, and AdAware all missed. If so, then good. If it's going to be so rough on my files, though, no thanks. Would it help to leave Mozilla shut down during the scan? Does anyone know for sure? I realize that the 2 companies are rivals, but c'mon... "M and D" wrote: I read in the Outlook Express newsgroup that you should never keep that many messages in your Inbox, since Outlook Express wasn't designed for that. Inbox and Send Items can get damaged with that many messages, which you found out. Also, why would you use a beta product without backing up first? Beta means 'for testing only'. Steven "Johnfull" wrote in message ... I just ran the beta live scanner for Windows and it wiped out my mailbox files. It found viruses in my inbox and in my sent mail, so it simply deleted the entire contents of both folders. Only the headers for 5700 messages remain in my inbox with all contents disappeared. I ran a search of the hard drive, but the files are gone. There should be a warning to close mail programs during the scan -- or would it wipe out entire folders anyway? It seems awfully crude. |
#4
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WindowsLiveScan...
In ,
Johnfull had this to say: My reply is at the bottom of your sent message: I'm using Mozilla mail Mozilla Suite 1.7.12, which is a spinoff from the old Netscape. It's pretty robust, but the inbox and the sent folders were quite full. I should put mail away or delete it, but have put it off for a while. The question was whether it would have wiped out the entire folder if the program had not been open. I have to use IE instead of Mozilla for the LiveScanBeta, so I could have left my mail program switched off if it would have done any good. Microsoft claims to have found a couple of viruses that TrendMicro, Avast, MaAfeeStinger, SpyBot, and AdAware all missed. If so, then good. If it's going to be so rough on my files, though, no thanks. Would it help to leave Mozilla shut down during the scan? Does anyone know for sure? I realize that the 2 companies are rivals, but c'mon... "M and D" wrote: I read in the Outlook Express newsgroup that you should never keep that many messages in your Inbox, since Outlook Express wasn't designed for that. Inbox and Send Items can get damaged with that many messages, which you found out. Also, why would you use a beta product without backing up first? Beta means 'for testing only'. Steven "Johnfull" wrote in message ... I just ran the beta live scanner for Windows and it wiped out my mailbox files. It found viruses in my inbox and in my sent mail, so it simply deleted the entire contents of both folders. Only the headers for 5700 messages remain in my inbox with all contents disappeared. I ran a search of the hard drive, but the files are gone. There should be a warning to close mail programs during the scan -- or would it wipe out entire folders anyway? It seems awfully crude. Actually you're nowhere near the first to report this. Seems that the scanner likes to eat all of the inbox in Mozilla's email client when it finds a virus. http://feedback.live.com/eform.aspx?...y&locale=en-us I'd leave feedback there and maybe ask for support he http://support.live.com/eform.aspx?p...ail&ct=eformts In the mean time you might be able to recover those files? Data Recovery Tools: http://www.snapfiles.com/freeware/sy...arecovery.html And for the futu Backup! Image/Clone : http://kgiii.info/windows/all/advanced/image-clone.html -- Galen - MS MVP - Windows (Shell/User & IE) http://dts-l.org/ "My life is spent in one long effort to escape from the commonplaces of existence." - Sherlock Holmes |
#5
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WindowsLiveScan...
Thanks, Galen.
I couldn't find the Inbox or the Sent files anywhere. I don't know if the scan program makes a backup of its work or not -- or if it will when it's released. I'll check out the links that you sent. Again, thanks! "Galen" wrote: In , Johnfull had this to say: My reply is at the bottom of your sent message: I'm using Mozilla mail Mozilla Suite 1.7.12, which is a spinoff from the old Netscape. It's pretty robust, but the inbox and the sent folders were quite full. I should put mail away or delete it, but have put it off for a while. The question was whether it would have wiped out the entire folder if the program had not been open. I have to use IE instead of Mozilla for the LiveScanBeta, so I could have left my mail program switched off if it would have done any good. Microsoft claims to have found a couple of viruses that TrendMicro, Avast, MaAfeeStinger, SpyBot, and AdAware all missed. If so, then good. If it's going to be so rough on my files, though, no thanks. Would it help to leave Mozilla shut down during the scan? Does anyone know for sure? I realize that the 2 companies are rivals, but c'mon... "M and D" wrote: I read in the Outlook Express newsgroup that you should never keep that many messages in your Inbox, since Outlook Express wasn't designed for that. Inbox and Send Items can get damaged with that many messages, which you found out. Also, why would you use a beta product without backing up first? Beta means 'for testing only'. Steven "Johnfull" wrote in message ... I just ran the beta live scanner for Windows and it wiped out my mailbox files. It found viruses in my inbox and in my sent mail, so it simply deleted the entire contents of both folders. Only the headers for 5700 messages remain in my inbox with all contents disappeared. I ran a search of the hard drive, but the files are gone. There should be a warning to close mail programs during the scan -- or would it wipe out entire folders anyway? It seems awfully crude. Actually you're nowhere near the first to report this. Seems that the scanner likes to eat all of the inbox in Mozilla's email client when it finds a virus. http://feedback.live.com/eform.aspx?...y&locale=en-us I'd leave feedback there and maybe ask for support he http://support.live.com/eform.aspx?p...ail&ct=eformts In the mean time you might be able to recover those files? Data Recovery Tools: http://www.snapfiles.com/freeware/sy...arecovery.html And for the futu Backup! Image/Clone : http://kgiii.info/windows/all/advanced/image-clone.html -- Galen - MS MVP - Windows (Shell/User & IE) http://dts-l.org/ "My life is spent in one long effort to escape from the commonplaces of existence." - Sherlock Holmes |
#6
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WindowsLiveScan...
Dear John:
Thank you for contacting Windows Live Email Support for Live.com. My name is Judy. I do wish I could assist you with the issue you are having but I do have some information that be of some help. TROUBLESHOOTING STEPS If you have questions about the protection scanner in Windows Live Safety Center, visit the following Web site: http://spaces.msn.com/members/safetycenter When you visit this Web site, you can tap in to a community of other users and experts for tips, advice, and answers to common questions about Windows Live Safety Center and your computer’s health. I do hope this will help you to resolve the problem you are having and thank you again for contacting Windows Live Email Support. Sincerely, Judy Mail Beta Customer Service Team |
#7
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SafeAlternative...
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#8
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SafeAlternative...
In ,
Johnfull had this to say: My reply is at the bottom of your sent message: http://be.trendmicro-europe.com/hous...heck+my+PC+now There's a few of them out there, for a while Kaspersky had one on one of their sites IIRC... *looks* http://www.kaspersky.com/virusscanner You could, of course, use a free on-demand and real time protection application? Malware Cleaning: http://kgiii.info/windows/all/general/malwarefix.html -- Galen - MS MVP - Windows (Shell/User & IE) http://dts-l.org/ "My life is spent in one long effort to escape from the commonplaces of existence." - Sherlock Holmes |
#9
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SafeAlternative...
I suppose I'm wondering why Redmond is spending money on a
program that is already available elsewhere. I should think that they believe themselves more competent within the Windows XP environment. If so, then they should start out at least as competent as the TrendMicro program which I submitted. Trend found 2 more viruses after the WindowsScan and now WindowsScan doesn't find anything more. Would Microsoft like to have a superior scanner? I'm using the Avast! monitor for real-time protection, but those viruses seem to have gotten in anyway. I'm thinking it was during a brief usage of InteretExplorer to access a Microsoft site... "Galen" wrote: In , Johnfull had this to say: My reply is at the bottom of your sent message: http://be.trendmicro-europe.com/hous...heck+my+PC+now There's a few of them out there, for a while Kaspersky had one on one of their sites IIRC... *looks* http://www.kaspersky.com/virusscanner You could, of course, use a free on-demand and real time protection application? Malware Cleaning: http://kgiii.info/windows/all/general/malwarefix.html -- Galen - MS MVP - Windows (Shell/User & IE) http://dts-l.org/ "My life is spent in one long effort to escape from the commonplaces of existence." - Sherlock Holmes |
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