Messenger 14.0.8050.1202 Stopped Working

I tried to install the newest WLM. Everytime I login it says: "Windows Live
Communications Platform has stopped working."

I am not using a beta version. My computer is running Windows XP SP3.

Error signatu

AppName: wlcomm.exe
AppVer: 14.0.8050.1202
ModName: ntdll.dll
ModVer: 5.1.2600.5512
Offset: 0001b1fa

Greetings Jake,

Do you happen to be using Windowblinds or a custom Windows theme? If so, switch back to the
default Windows one and see if that helps..

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Jake" wrote in message
...
I tried to install the newest WLM. Everytime I login it says: "Windows Live
Communications Platform has stopped working."

I am not using a beta version. My computer is running Windows XP SP3.

Error signatu

AppName: wlcomm.exe
AppVer: 14.0.8050.1202
ModName: ntdll.dll
ModVer: 5.1.2600.5512
Offset: 0001b1fa

Hi Jonathan,
After installing the new windows live messenger I am getting the following
error while trying to logon

Faulting application wlcomm.exe, version 14.0.8050.1202, time stamp
0x49361481, faulting module unknown, version 0.0.0.0, time stamp 0x00000000,
exception code 0xc0000005, fault offset 0x00000000, process id 0xbb8,
application start time 0x01c97363b5fcca1f.

The error is recorded in the event log and messenger does not display any
errors, it simply returns to the logon screen.

I already sent the problem report, the OS is Windows 2008/32

Regards,
HMB

"Jonathan Kay [MVP]" wrote:

Greetings Jake,

Do you happen to be using Windowblinds or a custom Windows theme? If so, switch back to the
default Windows one and see if that helps..

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Jake" wrote in message
...
I tried to install the newest WLM. Everytime I login it says: "Windows Live
Communications Platform has stopped working."

I am not using a beta version. My computer is running Windows XP SP3.

Error signatu

AppName: wlcomm.exe
AppVer: 14.0.8050.1202
ModName: ntdll.dll
ModVer: 5.1.2600.5512
Offset: 0001b1fa

Hi,

I am getting exactly the same problem with 14.0.8064.206

AppName: wlcomm.exe AppVer: 14.0.8064.206 ModName: kernel32.dll
ModVer: 5.1.2600.5512 Offset: 00032297

Exception Information:
Code: 0xc0000005

Hi Jake,

I'm having the same problem on my PC. I switched the Windows theme back to
the default, but it made no difference. I am using the ZoneAlarm Security
Suite...

Aaron

"Jonathan Kay [MVP]" wrote:

Greetings Jake,

Do you happen to be using Windowblinds or a custom Windows theme? If so, switch back to the
default Windows one and see if that helps..

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Jake" wrote in message
...
I tried to install the newest WLM. Everytime I login it says: "Windows Live
Communications Platform has stopped working."

I am not using a beta version. My computer is running Windows XP SP3.

Error signatu

AppName: wlcomm.exe
AppVer: 14.0.8050.1202
ModName: ntdll.dll
ModVer: 5.1.2600.5512
Offset: 0001b1fa

I'm also unable to login to Windows Live Messenger. I tried reinstalling
multiple times, tried the Regedit fix, renaming and deleting the MSN
Messenger folder, scanned my ports (all hidden), scanned for viruses
(none found), UPnP enabled on D-Link router and I'm using the default
Windows XP theme but nothing works. When I check the Event Viewer, this
is what it shows when Windows Live Messenger crashes the first time I
try logging in after launching it: "Faulting application wlcomm.exe,
version 14.0.8064.206, faulting module ntdll.dll, version 5.1.2600.5512,
fault address 0x000113a0."

Then it will just trying logging in and stops. Though, it is able to
recognize an incorrect password so there's a definite connection to the
servers.

Any suggestions

Windows XP SP3
AVG


--
RoswellFreak
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Just wanted to add that I've tried logging in to Web Messenger and then
try Windows Live Messenger 9 and Web Messenger does detect me trying to
log in as it disconnects me from Web Messenger, saying that I've been
logging out from another location. I also noticed that when I run the
connection troubleshooter, it gets stuck on Key Ports and pretty much
freezes there. I tried port forwarding port 88, 443 and 1863 on TCP and
UDP but no luck.... so I'm just fresh out of ideas... HELP!!!!!


--
RoswellFreak
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