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Comp restarting
Hello. My comp has been restarting all by itself a few weeks back, with the
error msg: BCCode: 10000000a BCPI: FFBDFFDO BCP2:0000002 BCP3:00000000 BCP4:804F8AFC OSVer: 5_1_2600 SP:2_0 Product: 256_1 The files involved a WERds40.dir0d/miniII2805.01.dmp, and another sysdata.xml file, both located in my temp document folder. Currently on a intel pent4, winxp sp2, 2.8ghz, 512 ram cpu. Please assist. =) |
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#2
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Comp restarting
Computer stops or continually restarts with ATI RADEON video adapter
http://support.microsoft.com/default...b;en-us;318023 Perform the following maintenance: New! Windows Live Safety Center! (beta) http://safety.live.com/site/en-US/default.htm Unexplained computer behavior may be caused by deceptive software http://support.microsoft.com/?Â*id=827315 Download Ad-aware SE and scan your PC for the presence of spÂ*ywa http://www.download.com/3000-2144-10...age&tag=button Symantec Security Check http://security.symantec.com/sscv6/d...KXYSHMSPCSIZME Microsoft Windows AntiSpyware http://www.microsoft.com/downloads/d...displaylang=en Here's what you can do to enhance the security on your PC http://www.microsoft.com/athome/secu...2/Default.mspx 4 Ways to Speed Up Your Computer's Performance http://www.microsoft.com/atwork/getstarted/speed.mspx How To Verify Unsigned Device Drivers in Windows XP http://support.microsoft.com/default...b;en-us;308514 How to perform advanced clean-boot troubleshooting in Windows XP http://support.microsoft.com/default...b;en-us;316434 -- Carey Frisch Microsoft MVP Windows - Shell/User Microsoft Community Newsgroups news://msnews.microsoft.com/ ------------------------------------------------------------------------------------------- "SirWhale" wrote: | Hello. My comp has been restarting all by itself a few weeks back, with the | error msg: | | BCCode: 10000000a BCPI: FFBDFFDO BCP2:0000002 BCP3:00000000 | BCP4:804F8AFC OSVer: 5_1_2600 SP:2_0 Product: 256_1 | | The files involved a WERds40.dir0d/miniII2805.01.dmp, and another | sysdata.xml file, both located in my temp document folder. | | Currently on a intel pent4, winxp sp2, 2.8ghz, 512 ram cpu. Please assist. =) |
#3
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Comp restarting
Treat your error as a 0x0000000a error.
Type verifier in Start Run, follow the wizard but choose All Drivers. This will slow down your computer and cause more blue screen crashes but will pinpoint what is causing the crash (if the original error message didn't). Once you fix it you rerun verifier and turn it off. If you can't start after enabling verifier choose Last Known Good Configuration at the Failed Boot menu (which will start without verifier). You will be creating a crash dump file in c:\windows\minidump every blue screen. Make sure you are set to record minidumps (Small Memory Dumps) - type it in Help to see how. Then If you have the XP SP2 Security Update CD (else see http://www.microsoft.com/whdc/Â*devt...mbolpkg.mÂ*spx ) Install symbols from CD Drive Letter:\SUPPORT\SYMBOLS Download http://www.microsoft.com/whdc/devtoo...nstallx86.mspx Load the crash dump file into windbg and read what it says. You may need to tell it where the symbols are. Read it. Type !Analyze -v into Windbg's command line. (this will hopefully tell you the faulty component) If the above is too technical then email the crash dump files to david @ mvps.org. Don't send me lots of them. Just the one from your last crash after you turn verifier on. And only one per mail. You can look up specific details here http://msdn.microsoft.com/library/de...0bd501.xml.asp If it indicates faulty memory might be the cause you can get a memory tester here http://oca.microsoft.com/en/wiÂ*ndiag.asp If it mentions a core windows system file, meaning it a MS fix is required, upload a minidump to http://oca.microsoft.com Also try typing the main error code in Help while online (ie, Stop 0x50 and also try in the 8 digit form stop 0x00000050) and if there are too many hits use a filename if available. Generally memory addresses are different for each computer (as each computer has a different mix of drivers) so parameters that are memory addresses aren't that useful for searching, but NTStatus codes are (plus you can look them up here http://cvs.sourceforge.net/viewcvs.p...atus.h?rev=1.2). If this doesn't work try Get your XP CD and install Windows Support Tools. Type in start run after installing and rebooting pstat "%userprofile%\desktop\driverlÂ*ist.txt" The last table in this file is a list of loaded drivers. Other things apart from hardware uses drivers. Post the list of drivers (the last table only - REPEAT THE LAST TABLE O N L Y ) or match the fault address to the driver. This will allow you to match memory addresses to a driver. -- -------------------------------------------------------------------------------------------------- Goodbye Web Diary http://margokingston.typepad.com/har....html#comments ================================================= "SirWhale" wrote in message ... Hello. My comp has been restarting all by itself a few weeks back, with the error msg: BCCode: 10000000a BCPI: FFBDFFDO BCP2:0000002 BCP3:00000000 BCP4:804F8AFC OSVer: 5_1_2600 SP:2_0 Product: 256_1 The files involved a WERds40.dir0d/miniII2805.01.dmp, and another sysdata.xml file, both located in my temp document folder. Currently on a intel pent4, winxp sp2, 2.8ghz, 512 ram cpu. Please assist. =) |
#4
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Comp restarting
Hi Carey, I have just used the Live Safety site that you mentioned in the
above post and at the end of the scan I got a page offering the beta download of the program but only to residents in the US. I live in England so I am unable to get this program, can you tell me why it is unavailable outside the US and if it will be released into the wider world in the near future?. Thanks for your time with this question, Bren -- The Arsenal, The New 49ers "Carey Frisch [MVP]" wrote: Computer stops or continually restarts with ATI RADEON video adapter http://support.microsoft.com/default...b;en-us;318023 Perform the following maintenance: New! Windows Live Safety Center! (beta) http://safety.live.com/site/en-US/default.htm Unexplained computer behavior may be caused by deceptive software http://support.microsoft.com/?Â*id=827315 Download Ad-aware SE and scan your PC for the presence of spÂ*ywa http://www.download.com/3000-2144-10...age&tag=button Symantec Security Check http://security.symantec.com/sscv6/d...KXYSHMSPCSIZME Microsoft Windows AntiSpyware http://www.microsoft.com/downloads/d...displaylang=en Here's what you can do to enhance the security on your PC http://www.microsoft.com/athome/secu...2/Default.mspx 4 Ways to Speed Up Your Computer's Performance http://www.microsoft.com/atwork/getstarted/speed.mspx How To Verify Unsigned Device Drivers in Windows XP http://support.microsoft.com/default...b;en-us;308514 How to perform advanced clean-boot troubleshooting in Windows XP http://support.microsoft.com/default...b;en-us;316434 -- Carey Frisch Microsoft MVP Windows - Shell/User Microsoft Community Newsgroups news://msnews.microsoft.com/ ------------------------------------------------------------------------------------------- "SirWhale" wrote: | Hello. My comp has been restarting all by itself a few weeks back, with the | error msg: | | BCCode: 10000000a BCPI: FFBDFFDO BCP2:0000002 BCP3:00000000 | BCP4:804F8AFC OSVer: 5_1_2600 SP:2_0 Product: 256_1 | | The files involved a WERds40.dir0d/miniII2805.01.dmp, and another | sysdata.xml file, both located in my temp document folder. | | Currently on a intel pent4, winxp sp2, 2.8ghz, 512 ram cpu. Please assist. =) |
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