A Windows XP help forum. PCbanter

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » PCbanter forum » Microsoft Windows XP » Security and Administration with Windows XP
Site Map Home Register Authors List Search Today's Posts Mark Forums Read Web Partners

win 32 shut down error, possible virus



 
 
Thread Tools Display Modes
  #1  
Old December 14th 03, 12:59 PM
external usenet poster
 
Posts: n/a
Default win 32 shut down error, possible virus

My name is Josh and I have some fairly simple steps that
should help you with this problem.

As I understand, you have received the following error
messages when using your computer:

"This system is shutting down. Please save all work in
progress and log off. This shutdown was initiated by NT
Authority/System."

"Windows must restart because the Remote Procedure Call
(RPC) service terminated unexpectedly."

This is a known security issue which was first found on
July 15. There is currently an Internet Worm that is
taking advantage of this security issue. Microsoft
published the patch to fix this issue on July 16 for all
of the affected systems on our web site. For more
information, please refer to the following page:

Microsoft's latest Information on the Blaster Worm
including links for other Windows Operating Systems
http://www.microsoft.com/security/incident/blast.asp

For the latest information on this security bulletin
http://www.microsoft.com/security/se...ulletins/ms03-
026.asp

__________________________________________________ ____

The resolution to this issue is to clean the worm from
your system and install the patch mentioned above.

Do this In Order:
1) Turn on your Internet Connection Firewall (Windows XP)
2) Install the patch from Microsoft to remove the
vulnerability
3) Run a removal Tool from an Anti-Virus company to
remove all traces of the virus from your system
4) Go to Windows Update and get all other needed Critical
Updates
Alternate Download Sites are located at:
http://www.microsoft.com/downloads/details.aspx?
FamilyID=2354406c-c5b6-44ac-9532-
3de40f69c074&displaylang=en

http://download.windowsupdate.com/msdownload/updat
e/v3-19990518/cabpool/WindowsXP-KB823980-x86-
ENU_1d296adab6699e66210e5a350236381.exe



IMPORTANT
__________

Whenever your computer attempts to shutdown or reboot,
quickly:
Click the Start Button and then click RUN and type in
shutdown -a
and hit enter.
This should halt the rebooting problem temporarily.

You can also disconnect your computer from the internet
while you do the first step of turning on the Internet
Connection Firewall.


----------------------------------------------------

1)
Turn on the Internet Connection Firewall (Windows XP)
For XP Pro Users
http://www.microsoft.com/windowsxp/p.../howto/network
ing/icf.asp

For XP Home Users
http://www.microsoft.com/WindowsXP/h...g/howto/homene
t/icf.asp

Generic Instructions for XP Users:
1. In Control Panel, double-click "Networking and
Internet Connections", and then click Network Connections.
2. Right-click the connection (your internet connection)
on which you would like to enable ICF, and then click
Properties.
3. On the Advanced tab, click the box to select the
option to "Protect my computer or network".
4. If you want to enable the use of some applications and
services through the firewall, you need to enable them by
clicking the Settings button, and then selecting the
programs, protocols, and services to be enabled for the
ICF configuration.



2)
Install the Patch from Microsoft for your Operating System
Windows XP (32-bit)
http://download.microsoft.com/download/9/8/b/98bcfad8-
afbc-458f-aaee-b7a52a983f01/WindowsXP-KB823980-x86-ENU.exe


3)
Run a removal Tool from an Anti-Virus Company to get the
Virus off your system
Network Associates
http://vil.nai.com/vil/stinger/

Trend Micro
http://housecall.trendmicro.com/

Symantec
http://securityresponse.symantec.com...r/venc/data/w3
2.blaster.worm.removal.tool.html

Computer Associates
http://www3.ca.com/virusinfo/virus.aspx?ID=36265


4)
When you get a chance after everything calms down, with
Internet Explorer up and running, go to the top menu and
click Tools and click Windows Update and install all the
latest Critical Updates.
http://v4.windowsupdate.microsoft.com/en/default.asp

You can also configure Automatic Updates to automatically
download updates for you. How to Configure and Use
Automatic Updates in Windows XP:
http://support.microsoft.com/default.aspx?scid=kb;en-
us;306525


Please note I cannot respond to e-mailed questions.
Please use respond to this thread to let me know if the
steps and suggestions helped you to resolve the issue.

Disclaimer:
This posting is provided "AS IS" with no warranties, and
confers no
rights.



-----Original Message-----

hi,ive had a very similiar if not the same prob, my pc

is
only a month old and today i was on the net and all of a
sudden i kept gettin a error message appear, one with

the
win32 error and another saying my comp will be shut down
in one minute because of some system protocal error or
something , ive not long downloaded a security patch for
windows xp off this site, and i think this is ur
solution, all i can say is that my pc hasnt shut down

for
about 15 mins yet so i think it may have worked, let me
know if you have had these problems!!!
.

Ads
 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off






All times are GMT +1. The time now is 09:55 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 PCbanter.
The comments are property of their posters.