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#46
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lost internet speed
"Chuck Block" wrote:
The speeds seem to be improved, for whatever reason this morning. One thing did occur that might be significant. The last two nights, the computer would not shut down by clicking startturn off computerturn off buttons. I had to shut the computer down by pressing the power button for four seconds. When I started the computer in the mornings, the dialup would not connect with ISP. I had to unplug the power cord for several seconds, plug it back in, start it back up again, and then it dialed in successfully and was connected. The problem with having to unplug the power cord has been going on for several months. I talked to the ISP support but they don't have any ideas what is causing this to happen. What do you make out of this? Have you tried the XP troubleshooter for startup and shutdown problems? Located by looking in the index for troubleshooters. Also, Kelly has a number of directions to explore with respect to that problem in her a-z (s) area. http://www.kellys-korner-xp.com |
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#47
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lost internet speed
Tom:
Sorry for not being up on the acronyms, such as BTW, and I thought they were an integral part of the other letters like AT&F, etc. I connected a telephone line directly from the computer to the gray box jack and tested. I have a reading of 21600, which is the same thing as this morning. I have not had the opportunity to try the Hyperterminal before getting the internet running. I'll try the first thing tomorrow morning and see what happens. Chuck "w_tom" wrote in message ... Do you even have to unplug power cord to get Hyperterminal to work? How does Hyperterminal fail is the power cord is not temporarily disconnected - what are the failure messages and symptoms. BTW - By The Way IOW - In Other Words OTOH - On The Other Hand WYWHN - Wish You Were Here... Not - don't use this one in preferred company. 21.6K is slow. Lets get much of the peripheral problems out of the picture. Inside the Network Interface Device, a gray box where the telco wire meets your wires, is a phone plug. That phone plug connects your interior wires to their wires. Unplug that phone plug and connect a long telephone line from your computer directly to that phone jack. Now do your testing. This will test only your computer on only their wires. BTW, that NID (premise interface box) is also the 'whole house' surge protector provided free by the telco for your phone lines. That protector is why the NID has a 10 AWG wire connecting box to earth ground - just another way of identifying the NID and what it does. Chuck Block wrote: Tom: I finally had some time to work on this. I followed your directives, mostly, and entered AT&FATL3ATDT2664038 and it dialed in and connect is 21600. I ran this 4-5 times and consistently got the 21600 reading. I can not figure out how to use the BTW that you mentioned. The speeds seem to be improved, for whatever reason this morning. One thing did occur that might be significant. The last two nights, the computer would not shut down by clicking startturn off computerturn off buttons. I had to shut the computer down by pressing the power button for four seconds. When I started the computer in the mornings, the dialup would not connect with ISP. I had to unplug the power cord for several seconds, plug it back in, start it back up again, and then it dialed in successfully and was connected. The problem with having to unplug the power cord has been going on for several months. I talked to the ISP support but they don't have any ideas what is causing this to happen. What do you make out of this? |
#48
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lost internet speed
Maureen:
Thanks for the trouble shooting tips and web site. I'll check them out. Chuck "Maureen Goldman" wrote in message ... "Chuck Block" wrote: The speeds seem to be improved, for whatever reason this morning. One thing did occur that might be significant. The last two nights, the computer would not shut down by clicking startturn off computerturn off buttons. I had to shut the computer down by pressing the power button for four seconds. When I started the computer in the mornings, the dialup would not connect with ISP. I had to unplug the power cord for several seconds, plug it back in, start it back up again, and then it dialed in successfully and was connected. The problem with having to unplug the power cord has been going on for several months. I talked to the ISP support but they don't have any ideas what is causing this to happen. What do you make out of this? Have you tried the XP troubleshooter for startup and shutdown problems? Located by looking in the index for troubleshooters. Also, Kelly has a number of directions to explore with respect to that problem in her a-z (s) area. http://www.kellys-korner-xp.com |
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