If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#16
|
|||
|
|||
Hi Michael,
Thanks for the reply. Are you saying it's 'possible' my mouse could cause this shut down? I do have another one I can use. I'll hook it up and see what happens. On the Ram stick. I'm clueless there. I purchased this system from Dell in July 2003. And haven't added anything to it since then. If that helps. Colette "Michael Solomon (MS-MVP)" wrote: First, given that you had a problem each time you moved the mouse, the mouse might be the issue. If you have access to another system, you might try the mouse and that system for a bit and see if the problem comes up or, if you have a separate mouse, you might swap it for the one you have and see if you still have the issue. If you still have the issue, we're back to testing the ram. The next step, assuming you have more than one ram stick installed would be to remove one and see if you still have the issue and then test the other one alone to see if you have the issue. -- In memory of our dear friend, MVP Alex Nichol. Michael Solomon MS-MVP Windows Shell/User https://mvp.support.microsoft.com/communities/mvp.aspx Backup is a PC User's Best Friend DTS-L.Org: http://www.dts-l.org/ "Lady In Need" wrote in message ... Good morning. I'm running XP- home. So the 'passed' may not be accurate then? "lvee" wrote: Are you running windows xp? or 2000? It is likely ban ram, as suggested. But there are a couple of things you can do first.. I have received false positives regarding bad ram. First, post back with your os, xp? or 2000? "Lady In Need" wrote in message ... Well when I woke up this morning it said it was on Burn In Loop #19. It had stopped there. It said Passed 18 ... Failed 0 The elapsed time was 6 hrs 40 min. What should I do now? "Lady In Need" wrote: Okay.... I was able to download and install DocMemory. When it came to the part to pick the BurnInTest or Quick test I moved the mouse to click on the Quick one and it froze. I rebooted and tried it again and the same thing happen. So the third time I left the mouse alone and it ran the Burn one on its own. It made it through 8 loops and I passed them all. During the 9th loop I accidently bumped the mouse and it froze again. I couldn't even use Esc to abort. So I had to shut the comp off and turn it back on. That part took almost 3 hours. Since I'm heading to bed I'll run it again like before. Hopefully it will make it through the whole thing. I'll post again tomorrow morning. Colette "Lady In Need" wrote: never mind........ so out of it I'm putting the wrong letter in. It's working now. I'll post back. "Lady In Need" wrote: Thank you for the reply and advice. I have tried to do this memtest86 and for some reason it won't work. I'm so frustrated I could cry. But I won't. LOL I downloaded it. When I open it it says 'Enter Target Diskette Drive' When I put the letter in and click Enter the whole black box disappears. Obviously I'm doing something wrong. But what? "NoNoBadDog!" wrote: You definitely have a RAM problem. RAM modules can and do go bad...do a Google search for memtest86, download it and let it diagnose your memory. If it is the RAM, be prepared for a battle with DELL, they are not very friendly with RAM issues... Bobby "Lady In Need" wrote in message news Less than a minute after my last post it did it again. New error message. PFN_LIST_CORRUPT Stop 0x0000004E 0x00000008F 0x0000E043 0x0000E843 0x00000000 Now what?? "Lady In Need" wrote: You're right on the error number. My typo lol It should have been x not c. I'll check out the link you suggested. Thanks for pointing that out. "lvee" wrote: are you sure that's the right stop error number/ Is it maybe 0x0000000A...? Troubleshooting a Stop 0x0000000A error in Windows XP http://support.microsoft.com/default...;en-us;Q314063 Scroll down to the section that involves 'after you have already installed windows' "Lady In Need" wrote in message ... "Lady In Need" wrote: Several times the past couple weeks my computer popped up a blue screen and shut down then restarted. (doing a physical memory dump) Error message said IRQL_NOT_LESS_OR_EQUAL Stop 0C0000000A 0X00000004 0X00000002 0X0000001 0X804DFEB9 Can someone walk me through this to fix it? or will I need to take it in for repair? I can't afford the latter. Dell was NO help. Thanks! I also wanted to mention that I've not added/changed or downloaded anything prior to this starting. There's also no rhyme or reason to when it happens. Not doing any 'particular' task. It even happens when I'm not on it. |
Ads |
#17
|
|||
|
|||
the RAM is an acronym for Random Access Memory, and is a piece that can be
removed and replaced from your computer. You must have received a book that came with your Dell, explaining where it is located and how to remove and replace it. One thing you can try is before you worry about the ram is, go to Start My Computerlocal disk C:, and right click properties. From there go to the tools tab and on that first page click check now where it says error-checking, and then when you click that another page will be displayed..place a check next to both of those boxes. You will have to reboot in order for the check disk to run. Now, if you are having trouble keeping the computer from shutting down, start in safe mode. To do that, click the restart option, then, as soon as the screen turns black, hit your F8 key repeatedly until you are brought to the Safe Mode, etc. options. Select Safe Mode. Once there, first go to My Computerright click Propertiesselect Advance tab, then look for Startup and recovery options. Click on settings, then clear the check next to automatically restart, located under system failure. Then, follow the error checking procedure that I described at the start of this post. As far as the results of the memory test you ran, I have never used anything but memtest, and that took such a long time that after 6 hours and no errors I gave up. The error checking procedure worked for me..that is not to say that it will work for you. The 2nd error code that you posted does indicate bad ram, memory, or possible a bad disk on your hard drive. which would suck. However, the only thing I could find related to windows 2000... it is also corrupt drivers that are causing this... you can check the device manager, go to StartRight click My computerpropertiesdevice manage. If you see any yellow or red warning indicators, click on each to read the error description. From there, you can try to update your drivers. You can do this from safe mode also, but the option you would pick is safe mode with networking ( I thin that's what it's called) "Lady In Need" wrote in message ... Hi Michael, Thanks for the reply. Are you saying it's 'possible' my mouse could cause this shut down? I do have another one I can use. I'll hook it up and see what happens. On the Ram stick. I'm clueless there. I purchased this system from Dell in July 2003. And haven't added anything to it since then. If that helps. Colette "Michael Solomon (MS-MVP)" wrote: First, given that you had a problem each time you moved the mouse, the mouse might be the issue. If you have access to another system, you might try the mouse and that system for a bit and see if the problem comes up or, if you have a separate mouse, you might swap it for the one you have and see if you still have the issue. If you still have the issue, we're back to testing the ram. The next step, assuming you have more than one ram stick installed would be to remove one and see if you still have the issue and then test the other one alone to see if you have the issue. -- In memory of our dear friend, MVP Alex Nichol. Michael Solomon MS-MVP Windows Shell/User https://mvp.support.microsoft.com/communities/mvp.aspx Backup is a PC User's Best Friend DTS-L.Org: http://www.dts-l.org/ "Lady In Need" wrote in message ... Good morning. I'm running XP- home. So the 'passed' may not be accurate then? "lvee" wrote: Are you running windows xp? or 2000? It is likely ban ram, as suggested. But there are a couple of things you can do first.. I have received false positives regarding bad ram. First, post back with your os, xp? or 2000? "Lady In Need" wrote in message ... Well when I woke up this morning it said it was on Burn In Loop #19. It had stopped there. It said Passed 18 ... Failed 0 The elapsed time was 6 hrs 40 min. What should I do now? "Lady In Need" wrote: Okay.... I was able to download and install DocMemory. When it came to the part to pick the BurnInTest or Quick test I moved the mouse to click on the Quick one and it froze. I rebooted and tried it again and the same thing happen. So the third time I left the mouse alone and it ran the Burn one on its own. It made it through 8 loops and I passed them all. During the 9th loop I accidently bumped the mouse and it froze again. I couldn't even use Esc to abort. So I had to shut the comp off and turn it back on. That part took almost 3 hours. Since I'm heading to bed I'll run it again like before. Hopefully it will make it through the whole thing. I'll post again tomorrow morning. Colette "Lady In Need" wrote: never mind........ so out of it I'm putting the wrong letter in. It's working now. I'll post back. "Lady In Need" wrote: Thank you for the reply and advice. I have tried to do this memtest86 and for some reason it won't work. I'm so frustrated I could cry. But I won't. LOL I downloaded it. When I open it it says 'Enter Target Diskette Drive' When I put the letter in and click Enter the whole black box disappears. Obviously I'm doing something wrong. But what? "NoNoBadDog!" wrote: You definitely have a RAM problem. RAM modules can and do go bad...do a Google search for memtest86, download it and let it diagnose your memory. If it is the RAM, be prepared for a battle with DELL, they are not very friendly with RAM issues... Bobby "Lady In Need" wrote in message news Less than a minute after my last post it did it again. New error message. PFN_LIST_CORRUPT Stop 0x0000004E 0x00000008F 0x0000E043 0x0000E843 0x00000000 Now what?? "Lady In Need" wrote: You're right on the error number. My typo lol It should have been x not c. I'll check out the link you suggested. Thanks for pointing that out. "lvee" wrote: are you sure that's the right stop error number/ Is it maybe 0x0000000A...? Troubleshooting a Stop 0x0000000A error in Windows XP http://support.microsoft.com/default...;en-us;Q314063 Scroll down to the section that involves 'after you have already installed windows' "Lady In Need" wrote in message ... "Lady In Need" wrote: Several times the past couple weeks my computer popped up a blue screen and shut down then restarted. (doing a physical memory dump) Error message said IRQL_NOT_LESS_OR_EQUAL Stop 0C0000000A 0X00000004 0X00000002 0X0000001 0X804DFEB9 Can someone walk me through this to fix it? or will I need to take it in for repair? I can't afford the latter. Dell was NO help. Thanks! I also wanted to mention that I've not added/changed or downloaded anything prior to this starting. There's also no rhyme or reason to when it happens. Not doing any 'particular' task. It even happens when I'm not on it. |
#18
|
|||
|
|||
Ivee... thanks for all the information on what to do. I REALLY appreciate
your taking the time to do it. Now... KNOCK ON WOOD for me. After getting Michaels post earlier today when he suggested changing my mouse, I did do that. And would you believe not a single shut down since then!!! I'm ecstatic... knocking on wood again lol and praying it was something as simple as this. It's been about 8 hours now. I'm squealing with delight. I was actually able to do a few hours work on the comp. A blessing after falling so far behind. Michael.... if you're single and live in Ohio I owe you dinner! Thank you SOOOOOOOOOOO Much!!! woohoo!!! "lvee" wrote: the RAM is an acronym for Random Access Memory, and is a piece that can be removed and replaced from your computer. You must have received a book that came with your Dell, explaining where it is located and how to remove and replace it. One thing you can try is before you worry about the ram is, go to Start My Computerlocal disk C:, and right click properties. From there go to the tools tab and on that first page click check now where it says error-checking, and then when you click that another page will be displayed..place a check next to both of those boxes. You will have to reboot in order for the check disk to run. Now, if you are having trouble keeping the computer from shutting down, start in safe mode. To do that, click the restart option, then, as soon as the screen turns black, hit your F8 key repeatedly until you are brought to the Safe Mode, etc. options. Select Safe Mode. Once there, first go to My Computerright click Propertiesselect Advance tab, then look for Startup and recovery options. Click on settings, then clear the check next to automatically restart, located under system failure. Then, follow the error checking procedure that I described at the start of this post. As far as the results of the memory test you ran, I have never used anything but memtest, and that took such a long time that after 6 hours and no errors I gave up. The error checking procedure worked for me..that is not to say that it will work for you. The 2nd error code that you posted does indicate bad ram, memory, or possible a bad disk on your hard drive. which would suck. However, the only thing I could find related to windows 2000... it is also corrupt drivers that are causing this... you can check the device manager, go to StartRight click My computerpropertiesdevice manage. If you see any yellow or red warning indicators, click on each to read the error description. From there, you can try to update your drivers. You can do this from safe mode also, but the option you would pick is safe mode with networking ( I thin that's what it's called) "Lady In Need" wrote in message ... Hi Michael, Thanks for the reply. Are you saying it's 'possible' my mouse could cause this shut down? I do have another one I can use. I'll hook it up and see what happens. On the Ram stick. I'm clueless there. I purchased this system from Dell in July 2003. And haven't added anything to it since then. If that helps. Colette "Michael Solomon (MS-MVP)" wrote: First, given that you had a problem each time you moved the mouse, the mouse might be the issue. If you have access to another system, you might try the mouse and that system for a bit and see if the problem comes up or, if you have a separate mouse, you might swap it for the one you have and see if you still have the issue. If you still have the issue, we're back to testing the ram. The next step, assuming you have more than one ram stick installed would be to remove one and see if you still have the issue and then test the other one alone to see if you have the issue. -- In memory of our dear friend, MVP Alex Nichol. Michael Solomon MS-MVP Windows Shell/User https://mvp.support.microsoft.com/communities/mvp.aspx Backup is a PC User's Best Friend DTS-L.Org: http://www.dts-l.org/ "Lady In Need" wrote in message ... Good morning. I'm running XP- home. So the 'passed' may not be accurate then? "lvee" wrote: Are you running windows xp? or 2000? It is likely ban ram, as suggested. But there are a couple of things you can do first.. I have received false positives regarding bad ram. First, post back with your os, xp? or 2000? "Lady In Need" wrote in message ... Well when I woke up this morning it said it was on Burn In Loop #19. It had stopped there. It said Passed 18 ... Failed 0 The elapsed time was 6 hrs 40 min. What should I do now? "Lady In Need" wrote: Okay.... I was able to download and install DocMemory. When it came to the part to pick the BurnInTest or Quick test I moved the mouse to click on the Quick one and it froze. I rebooted and tried it again and the same thing happen. So the third time I left the mouse alone and it ran the Burn one on its own. It made it through 8 loops and I passed them all. During the 9th loop I accidently bumped the mouse and it froze again. I couldn't even use Esc to abort. So I had to shut the comp off and turn it back on. That part took almost 3 hours. Since I'm heading to bed I'll run it again like before. Hopefully it will make it through the whole thing. I'll post again tomorrow morning. Colette "Lady In Need" wrote: never mind........ so out of it I'm putting the wrong letter in. It's working now. I'll post back. "Lady In Need" wrote: Thank you for the reply and advice. I have tried to do this memtest86 and for some reason it won't work. I'm so frustrated I could cry. But I won't. LOL I downloaded it. When I open it it says 'Enter Target Diskette Drive' When I put the letter in and click Enter the whole black box disappears. Obviously I'm doing something wrong. But what? "NoNoBadDog!" wrote: You definitely have a RAM problem. RAM modules can and do go bad...do a Google search for memtest86, download it and let it diagnose your memory. If it is the RAM, be prepared for a battle with DELL, they are not very friendly with RAM issues... Bobby "Lady In Need" wrote in message news Less than a minute after my last post it did it again. New error message. PFN_LIST_CORRUPT Stop 0x0000004E 0x00000008F 0x0000E043 0x0000E843 0x00000000 Now what?? "Lady In Need" wrote: You're right on the error number. My typo lol It should have been x not c. I'll check out the link you suggested. Thanks for pointing that out. "lvee" wrote: are you sure that's the right stop error number/ Is it maybe 0x0000000A...? Troubleshooting a Stop 0x0000000A error in Windows XP http://support.microsoft.com/default...;en-us;Q314063 Scroll down to the section that involves 'after you have already installed windows' "Lady In Need" wrote in message ... "Lady In Need" wrote: Several times the past couple weeks my computer popped up a blue screen and shut down then restarted. (doing a physical memory dump) Error message said IRQL_NOT_LESS_OR_EQUAL Stop 0C0000000A 0X00000004 0X00000002 0X0000001 0X804DFEB9 Can someone walk me through this to fix it? or will I need to take it in for repair? I can't afford the latter. Dell was NO help. Thanks! I also wanted to mention that I've not added/changed or downloaded anything prior to this starting. There's also no rhyme or reason to when it happens. Not doing any 'particular' task. It even happens when I'm not on it. |
#19
|
|||
|
|||
Ugh....... well I guess it was too good to be true. It appears to have shut
down and restarted during the night. So I'm going to go through the process Ivee suggested before doing the RAM bit. Will post again. "Lady In Need" wrote: Ivee... thanks for all the information on what to do. I REALLY appreciate your taking the time to do it. Now... KNOCK ON WOOD for me. After getting Michaels post earlier today when he suggested changing my mouse, I did do that. And would you believe not a single shut down since then!!! I'm ecstatic... knocking on wood again lol and praying it was something as simple as this. It's been about 8 hours now. I'm squealing with delight. I was actually able to do a few hours work on the comp. A blessing after falling so far behind. Michael.... if you're single and live in Ohio I owe you dinner! Thank you SOOOOOOOOOOO Much!!! woohoo!!! "lvee" wrote: the RAM is an acronym for Random Access Memory, and is a piece that can be removed and replaced from your computer. You must have received a book that came with your Dell, explaining where it is located and how to remove and replace it. One thing you can try is before you worry about the ram is, go to Start My Computerlocal disk C:, and right click properties. From there go to the tools tab and on that first page click check now where it says error-checking, and then when you click that another page will be displayed..place a check next to both of those boxes. You will have to reboot in order for the check disk to run. Now, if you are having trouble keeping the computer from shutting down, start in safe mode. To do that, click the restart option, then, as soon as the screen turns black, hit your F8 key repeatedly until you are brought to the Safe Mode, etc. options. Select Safe Mode. Once there, first go to My Computerright click Propertiesselect Advance tab, then look for Startup and recovery options. Click on settings, then clear the check next to automatically restart, located under system failure. Then, follow the error checking procedure that I described at the start of this post. As far as the results of the memory test you ran, I have never used anything but memtest, and that took such a long time that after 6 hours and no errors I gave up. The error checking procedure worked for me..that is not to say that it will work for you. The 2nd error code that you posted does indicate bad ram, memory, or possible a bad disk on your hard drive. which would suck. However, the only thing I could find related to windows 2000... it is also corrupt drivers that are causing this... you can check the device manager, go to StartRight click My computerpropertiesdevice manage. If you see any yellow or red warning indicators, click on each to read the error description. From there, you can try to update your drivers. You can do this from safe mode also, but the option you would pick is safe mode with networking ( I thin that's what it's called) "Lady In Need" wrote in message ... Hi Michael, Thanks for the reply. Are you saying it's 'possible' my mouse could cause this shut down? I do have another one I can use. I'll hook it up and see what happens. On the Ram stick. I'm clueless there. I purchased this system from Dell in July 2003. And haven't added anything to it since then. If that helps. Colette "Michael Solomon (MS-MVP)" wrote: First, given that you had a problem each time you moved the mouse, the mouse might be the issue. If you have access to another system, you might try the mouse and that system for a bit and see if the problem comes up or, if you have a separate mouse, you might swap it for the one you have and see if you still have the issue. If you still have the issue, we're back to testing the ram. The next step, assuming you have more than one ram stick installed would be to remove one and see if you still have the issue and then test the other one alone to see if you have the issue. -- In memory of our dear friend, MVP Alex Nichol. Michael Solomon MS-MVP Windows Shell/User https://mvp.support.microsoft.com/communities/mvp.aspx Backup is a PC User's Best Friend DTS-L.Org: http://www.dts-l.org/ "Lady In Need" wrote in message ... Good morning. I'm running XP- home. So the 'passed' may not be accurate then? "lvee" wrote: Are you running windows xp? or 2000? It is likely ban ram, as suggested. But there are a couple of things you can do first.. I have received false positives regarding bad ram. First, post back with your os, xp? or 2000? "Lady In Need" wrote in message ... Well when I woke up this morning it said it was on Burn In Loop #19. It had stopped there. It said Passed 18 ... Failed 0 The elapsed time was 6 hrs 40 min. What should I do now? "Lady In Need" wrote: Okay.... I was able to download and install DocMemory. When it came to the part to pick the BurnInTest or Quick test I moved the mouse to click on the Quick one and it froze. I rebooted and tried it again and the same thing happen. So the third time I left the mouse alone and it ran the Burn one on its own. It made it through 8 loops and I passed them all. During the 9th loop I accidently bumped the mouse and it froze again. I couldn't even use Esc to abort. So I had to shut the comp off and turn it back on. That part took almost 3 hours. Since I'm heading to bed I'll run it again like before. Hopefully it will make it through the whole thing. I'll post again tomorrow morning. Colette "Lady In Need" wrote: never mind........ so out of it I'm putting the wrong letter in. It's working now. I'll post back. "Lady In Need" wrote: Thank you for the reply and advice. I have tried to do this memtest86 and for some reason it won't work. I'm so frustrated I could cry. But I won't. LOL I downloaded it. When I open it it says 'Enter Target Diskette Drive' When I put the letter in and click Enter the whole black box disappears. Obviously I'm doing something wrong. But what? "NoNoBadDog!" wrote: You definitely have a RAM problem. RAM modules can and do go bad...do a Google search for memtest86, download it and let it diagnose your memory. If it is the RAM, be prepared for a battle with DELL, they are not very friendly with RAM issues... Bobby "Lady In Need" wrote in message news Less than a minute after my last post it did it again. New error message. PFN_LIST_CORRUPT Stop 0x0000004E 0x00000008F 0x0000E043 0x0000E843 0x00000000 Now what?? "Lady In Need" wrote: You're right on the error number. My typo lol It should have been x not c. I'll check out the link you suggested. Thanks for pointing that out. "lvee" wrote: are you sure that's the right stop error number/ Is it maybe 0x0000000A...? Troubleshooting a Stop 0x0000000A error in Windows XP http://support.microsoft.com/default...;en-us;Q314063 Scroll down to the section that involves 'after you have already installed windows' "Lady In Need" wrote in message ... "Lady In Need" wrote: Several times the past couple weeks my computer popped up a blue screen and shut down then restarted. (doing a physical memory dump) Error message said IRQL_NOT_LESS_OR_EQUAL Stop 0C0000000A 0X00000004 0X00000002 0X0000001 0X804DFEB9 Can someone walk me through this to fix it? or will I need to take it in for repair? I can't afford the latter. Dell was NO help. Thanks! I also wanted to mention that I've not added/changed or downloaded anything prior to this starting. There's also no rhyme or reason to when it happens. Not doing any 'particular' task. It even happens when I'm not on it. |
#20
|
|||
|
|||
Do you have any special software installed for either or both mice. Many
Logitech mice have a lot of specialized functions that require their proprietary software. That software can often cause conflicts. If it's fully up to date and still causing the issue, then, it's best to remove the software, if the mouse performs its basic functions and causes no crashes, that is how you should run but I'm only speculating that you even have such software installed and only applies if that is the case. -- In memory of our dear friend, MVP Alex Nichol. Michael Solomon MS-MVP Windows Shell/User https://mvp.support.microsoft.com/communities/mvp.aspx Backup is a PC User's Best Friend DTS-L.Org: http://www.dts-l.org/ "Lady In Need" wrote in message ... Ugh....... well I guess it was too good to be true. It appears to have shut down and restarted during the night. So I'm going to go through the process Ivee suggested before doing the RAM bit. Will post again. "Lady In Need" wrote: Ivee... thanks for all the information on what to do. I REALLY appreciate your taking the time to do it. Now... KNOCK ON WOOD for me. After getting Michaels post earlier today when he suggested changing my mouse, I did do that. And would you believe not a single shut down since then!!! I'm ecstatic... knocking on wood again lol and praying it was something as simple as this. It's been about 8 hours now. I'm squealing with delight. I was actually able to do a few hours work on the comp. A blessing after falling so far behind. Michael.... if you're single and live in Ohio I owe you dinner! Thank you SOOOOOOOOOOO Much!!! woohoo!!! "lvee" wrote: the RAM is an acronym for Random Access Memory, and is a piece that can be removed and replaced from your computer. You must have received a book that came with your Dell, explaining where it is located and how to remove and replace it. One thing you can try is before you worry about the ram is, go to Start My Computerlocal disk C:, and right click properties. From there go to the tools tab and on that first page click check now where it says error-checking, and then when you click that another page will be displayed..place a check next to both of those boxes. You will have to reboot in order for the check disk to run. Now, if you are having trouble keeping the computer from shutting down, start in safe mode. To do that, click the restart option, then, as soon as the screen turns black, hit your F8 key repeatedly until you are brought to the Safe Mode, etc. options. Select Safe Mode. Once there, first go to My Computerright click Propertiesselect Advance tab, then look for Startup and recovery options. Click on settings, then clear the check next to automatically restart, located under system failure. Then, follow the error checking procedure that I described at the start of this post. As far as the results of the memory test you ran, I have never used anything but memtest, and that took such a long time that after 6 hours and no errors I gave up. The error checking procedure worked for me..that is not to say that it will work for you. The 2nd error code that you posted does indicate bad ram, memory, or possible a bad disk on your hard drive. which would suck. However, the only thing I could find related to windows 2000... it is also corrupt drivers that are causing this... you can check the device manager, go to StartRight click My computerpropertiesdevice manage. If you see any yellow or red warning indicators, click on each to read the error description. From there, you can try to update your drivers. You can do this from safe mode also, but the option you would pick is safe mode with networking ( I thin that's what it's called) "Lady In Need" wrote in message ... Hi Michael, Thanks for the reply. Are you saying it's 'possible' my mouse could cause this shut down? I do have another one I can use. I'll hook it up and see what happens. On the Ram stick. I'm clueless there. I purchased this system from Dell in July 2003. And haven't added anything to it since then. If that helps. Colette "Michael Solomon (MS-MVP)" wrote: First, given that you had a problem each time you moved the mouse, the mouse might be the issue. If you have access to another system, you might try the mouse and that system for a bit and see if the problem comes up or, if you have a separate mouse, you might swap it for the one you have and see if you still have the issue. If you still have the issue, we're back to testing the ram. The next step, assuming you have more than one ram stick installed would be to remove one and see if you still have the issue and then test the other one alone to see if you have the issue. -- In memory of our dear friend, MVP Alex Nichol. Michael Solomon MS-MVP Windows Shell/User https://mvp.support.microsoft.com/communities/mvp.aspx Backup is a PC User's Best Friend DTS-L.Org: http://www.dts-l.org/ "Lady In Need" wrote in message ... Good morning. I'm running XP- home. So the 'passed' may not be accurate then? "lvee" wrote: Are you running windows xp? or 2000? It is likely ban ram, as suggested. But there are a couple of things you can do first.. I have received false positives regarding bad ram. First, post back with your os, xp? or 2000? "Lady In Need" wrote in message ... Well when I woke up this morning it said it was on Burn In Loop #19. It had stopped there. It said Passed 18 ... Failed 0 The elapsed time was 6 hrs 40 min. What should I do now? "Lady In Need" wrote: Okay.... I was able to download and install DocMemory. When it came to the part to pick the BurnInTest or Quick test I moved the mouse to click on the Quick one and it froze. I rebooted and tried it again and the same thing happen. So the third time I left the mouse alone and it ran the Burn one on its own. It made it through 8 loops and I passed them all. During the 9th loop I accidently bumped the mouse and it froze again. I couldn't even use Esc to abort. So I had to shut the comp off and turn it back on. That part took almost 3 hours. Since I'm heading to bed I'll run it again like before. Hopefully it will make it through the whole thing. I'll post again tomorrow morning. Colette "Lady In Need" wrote: never mind........ so out of it I'm putting the wrong letter in. It's working now. I'll post back. "Lady In Need" wrote: Thank you for the reply and advice. I have tried to do this memtest86 and for some reason it won't work. I'm so frustrated I could cry. But I won't. LOL I downloaded it. When I open it it says 'Enter Target Diskette Drive' When I put the letter in and click Enter the whole black box disappears. Obviously I'm doing something wrong. But what? "NoNoBadDog!" wrote: You definitely have a RAM problem. RAM modules can and do go bad...do a Google search for memtest86, download it and let it diagnose your memory. If it is the RAM, be prepared for a battle with DELL, they are not very friendly with RAM issues... Bobby "Lady In Need" wrote in message news Less than a minute after my last post it did it again. New error message. PFN_LIST_CORRUPT Stop 0x0000004E 0x00000008F 0x0000E043 0x0000E843 0x00000000 Now what?? "Lady In Need" wrote: You're right on the error number. My typo lol It should have been x not c. I'll check out the link you suggested. Thanks for pointing that out. "lvee" wrote: are you sure that's the right stop error number/ Is it maybe 0x0000000A...? Troubleshooting a Stop 0x0000000A error in Windows XP http://support.microsoft.com/default...;en-us;Q314063 Scroll down to the section that involves 'after you have already installed windows' "Lady In Need" wrote in message ... "Lady In Need" wrote: Several times the past couple weeks my computer popped up a blue screen and shut down then restarted. (doing a physical memory dump) Error message said IRQL_NOT_LESS_OR_EQUAL Stop 0C0000000A 0X00000004 0X00000002 0X0000001 0X804DFEB9 Can someone walk me through this to fix it? or will I need to take it in for repair? I can't afford the latter. Dell was NO help. Thanks! I also wanted to mention that I've not added/changed or downloaded anything prior to this starting. There's also no rhyme or reason to when it happens. Not doing any 'particular' task. It even happens when I'm not on it. |
#21
|
|||
|
|||
Well... I'm stumped. LOL It hasn't done it once today. (prior to changing
the mouse it was every hour or so) I'm guessing it's possible the electric kicked off for a second during the nite which would have made the comp restart. I'm keeping my fingers crossed that changing the mouse fixed the problem. "Lady In Need" wrote in message ... Several times the past couple weeks my computer popped up a blue screen and shut down then restarted. (doing a physical memory dump) Error message said IRQL_NOT_LESS_OR_EQUAL Stop 0C0000000A 0X00000004 0X00000002 0X0000001 0X804DFEB9 Can someone walk me through this to fix it? or will I need to take it in for repair? I can't afford the latter. Dell was NO help. Thanks! |
#22
|
|||
|
|||
Woo hoo! No more shut downs and restarts. That one night before last must
have been the electric and not the trouble I'd been having. There's not been a single one since then. Yes!!!! *doing the happy dance* Michael I read your post about the mouse thing... I don't have any special mouse or software for it. Just a plain ol' mouse. But you were obviously right on the money with the mouse being the cause. I can't thank you enough!! Now... I know you'll think it's a stupid question. I've never really gotten a straight answer about it. Is it better to leave the comp on or should I be shutting it off at night? I'm on cable and for the past couple years have just left it on. Which is best to do? TIA! And have a great day!! "Lady In Need" wrote: Well... I'm stumped. LOL It hasn't done it once today. (prior to changing the mouse it was every hour or so) I'm guessing it's possible the electric kicked off for a second during the nite which would have made the comp restart. I'm keeping my fingers crossed that changing the mouse fixed the problem. "Lady In Need" wrote in message ... Several times the past couple weeks my computer popped up a blue screen and shut down then restarted. (doing a physical memory dump) Error message said IRQL_NOT_LESS_OR_EQUAL Stop 0C0000000A 0X00000004 0X00000002 0X0000001 0X804DFEB9 Can someone walk me through this to fix it? or will I need to take it in for repair? I can't afford the latter. Dell was NO help. Thanks! |
#23
|
|||
|
|||
You're welcome, glad it worked for you.
In terms of the computer itself and no outside factors, it generally makes no difference. You'll find people pretty evenly split about the shutdown issue. Personally, I feel heat is the enemy of all electronics and shutting down at night gives components a chance to cool. However, there are outside factors that, I think, are good reasons to shutdown the system when unattended. First, if there is a power outage, even if you have a UPS, uninterruptible power supply, it can still damage the system. Most UPSs are designed to take over and give you enough time to properly shut everything down before a loss of power to the system. If you are asleep or away on vacation or just out running errands, if there's a power outage, it might damage your system beyond repair. There's also a security issue. Even if you have a good firewall, antivirus and connect through a router, if the system is booted someone else can access it. If you have an always on connection as is the case with broadband, most activity will be apparent to you. If you see your connection active, perhaps sending out information beyond what is normal, perhaps you see the connection activity lights in the notification area by the clock constantly lit, if you are there, you can take action, disconnect the modem or shut the system down. If you are away, you can take no action. Then, there's the issue of your children or any family members perhaps doing things or going into things you don't wish them to see. Third, a burglary. Someone gets in your house, see the computer booted and has enough computer savvy to begin accessing things. If the computer isn't booted, such an outsider isn't likely to take the time to boot the system and with XP, try to bypass the welcome screen. He might steal the computer but having it shutdown is a bit of added protection against unauthorized access and an additional layer of security for your personal information. -- In memory of our dear friend, MVP Alex Nichol. Michael Solomon MS-MVP Windows Shell/User https://mvp.support.microsoft.com/communities/mvp.aspx Backup is a PC User's Best Friend DTS-L.Org: http://www.dts-l.org/ "Lady In Need" wrote in message ... Woo hoo! No more shut downs and restarts. That one night before last must have been the electric and not the trouble I'd been having. There's not been a single one since then. Yes!!!! *doing the happy dance* Michael I read your post about the mouse thing... I don't have any special mouse or software for it. Just a plain ol' mouse. But you were obviously right on the money with the mouse being the cause. I can't thank you enough!! Now... I know you'll think it's a stupid question. I've never really gotten a straight answer about it. Is it better to leave the comp on or should I be shutting it off at night? I'm on cable and for the past couple years have just left it on. Which is best to do? TIA! And have a great day!! "Lady In Need" wrote: Well... I'm stumped. LOL It hasn't done it once today. (prior to changing the mouse it was every hour or so) I'm guessing it's possible the electric kicked off for a second during the nite which would have made the comp restart. I'm keeping my fingers crossed that changing the mouse fixed the problem. "Lady In Need" wrote in message ... Several times the past couple weeks my computer popped up a blue screen and shut down then restarted. (doing a physical memory dump) Error message said IRQL_NOT_LESS_OR_EQUAL Stop 0C0000000A 0X00000004 0X00000002 0X0000001 0X804DFEB9 Can someone walk me through this to fix it? or will I need to take it in for repair? I can't afford the latter. Dell was NO help. Thanks! |
#24
|
|||
|
|||
Happy Friday! ) But bad news. After 42 hours of no shut downs it did
two in less than 10 minutes. So I guess I'm not home scot free after all. Tomorrow morning I'll run through the other suggestions to try. I wonder if the mouse wasn't part of the trouble though. Since it's been so infrequent since changing them? Michael... you really brought up some great points on why shutting it down is a good idea. Some I'd never even thought about. Thanks so much for taking the time to share all that with me. I'll post more tomorrow. Colette "Michael Solomon (MS-MVP)" wrote: You're welcome, glad it worked for you. In terms of the computer itself and no outside factors, it generally makes no difference. You'll find people pretty evenly split about the shutdown issue. Personally, I feel heat is the enemy of all electronics and shutting down at night gives components a chance to cool. However, there are outside factors that, I think, are good reasons to shutdown the system when unattended. First, if there is a power outage, even if you have a UPS, uninterruptible power supply, it can still damage the system. Most UPSs are designed to take over and give you enough time to properly shut everything down before a loss of power to the system. If you are asleep or away on vacation or just out running errands, if there's a power outage, it might damage your system beyond repair. There's also a security issue. Even if you have a good firewall, antivirus and connect through a router, if the system is booted someone else can access it. If you have an always on connection as is the case with broadband, most activity will be apparent to you. If you see your connection active, perhaps sending out information beyond what is normal, perhaps you see the connection activity lights in the notification area by the clock constantly lit, if you are there, you can take action, disconnect the modem or shut the system down. If you are away, you can take no action. Then, there's the issue of your children or any family members perhaps doing things or going into things you don't wish them to see. Third, a burglary. Someone gets in your house, see the computer booted and has enough computer savvy to begin accessing things. If the computer isn't booted, such an outsider isn't likely to take the time to boot the system and with XP, try to bypass the welcome screen. He might steal the computer but having it shutdown is a bit of added protection against unauthorized access and an additional layer of security for your personal information. -- In memory of our dear friend, MVP Alex Nichol. Michael Solomon MS-MVP Windows Shell/User https://mvp.support.microsoft.com/communities/mvp.aspx Backup is a PC User's Best Friend DTS-L.Org: http://www.dts-l.org/ "Lady In Need" wrote in message ... Woo hoo! No more shut downs and restarts. That one night before last must have been the electric and not the trouble I'd been having. There's not been a single one since then. Yes!!!! *doing the happy dance* Michael I read your post about the mouse thing... I don't have any special mouse or software for it. Just a plain ol' mouse. But you were obviously right on the money with the mouse being the cause. I can't thank you enough!! Now... I know you'll think it's a stupid question. I've never really gotten a straight answer about it. Is it better to leave the comp on or should I be shutting it off at night? I'm on cable and for the past couple years have just left it on. Which is best to do? TIA! And have a great day!! "Lady In Need" wrote: Well... I'm stumped. LOL It hasn't done it once today. (prior to changing the mouse it was every hour or so) I'm guessing it's possible the electric kicked off for a second during the nite which would have made the comp restart. I'm keeping my fingers crossed that changing the mouse fixed the problem. "Lady In Need" wrote in message ... Several times the past couple weeks my computer popped up a blue screen and shut down then restarted. (doing a physical memory dump) Error message said IRQL_NOT_LESS_OR_EQUAL Stop 0C0000000A 0X00000004 0X00000002 0X0000001 0X804DFEB9 Can someone walk me through this to fix it? or will I need to take it in for repair? I can't afford the latter. Dell was NO help. Thanks! |
#25
|
|||
|
|||
Okay, now, be patient...more things to try.
I'm going to address the first shutdown error. read this link, http://support.microsoft.com/?kbid=311564&sd=RMVP "Lady In Need" wrote in message ... Happy Friday! ) But bad news. After 42 hours of no shut downs it did two in less than 10 minutes. So I guess I'm not home scot free after all. Tomorrow morning I'll run through the other suggestions to try. I wonder if the mouse wasn't part of the trouble though. Since it's been so infrequent since changing them? Michael... you really brought up some great points on why shutting it down is a good idea. Some I'd never even thought about. Thanks so much for taking the time to share all that with me. I'll post more tomorrow. Colette "Michael Solomon (MS-MVP)" wrote: You're welcome, glad it worked for you. In terms of the computer itself and no outside factors, it generally makes no difference. You'll find people pretty evenly split about the shutdown issue. Personally, I feel heat is the enemy of all electronics and shutting down at night gives components a chance to cool. However, there are outside factors that, I think, are good reasons to shutdown the system when unattended. First, if there is a power outage, even if you have a UPS, uninterruptible power supply, it can still damage the system. Most UPSs are designed to take over and give you enough time to properly shut everything down before a loss of power to the system. If you are asleep or away on vacation or just out running errands, if there's a power outage, it might damage your system beyond repair. There's also a security issue. Even if you have a good firewall, antivirus and connect through a router, if the system is booted someone else can access it. If you have an always on connection as is the case with broadband, most activity will be apparent to you. If you see your connection active, perhaps sending out information beyond what is normal, perhaps you see the connection activity lights in the notification area by the clock constantly lit, if you are there, you can take action, disconnect the modem or shut the system down. If you are away, you can take no action. Then, there's the issue of your children or any family members perhaps doing things or going into things you don't wish them to see. Third, a burglary. Someone gets in your house, see the computer booted and has enough computer savvy to begin accessing things. If the computer isn't booted, such an outsider isn't likely to take the time to boot the system and with XP, try to bypass the welcome screen. He might steal the computer but having it shutdown is a bit of added protection against unauthorized access and an additional layer of security for your personal information. -- In memory of our dear friend, MVP Alex Nichol. Michael Solomon MS-MVP Windows Shell/User https://mvp.support.microsoft.com/communities/mvp.aspx Backup is a PC User's Best Friend DTS-L.Org: http://www.dts-l.org/ "Lady In Need" wrote in message ... Woo hoo! No more shut downs and restarts. That one night before last must have been the electric and not the trouble I'd been having. There's not been a single one since then. Yes!!!! *doing the happy dance* Michael I read your post about the mouse thing... I don't have any special mouse or software for it. Just a plain ol' mouse. But you were obviously right on the money with the mouse being the cause. I can't thank you enough!! Now... I know you'll think it's a stupid question. I've never really gotten a straight answer about it. Is it better to leave the comp on or should I be shutting it off at night? I'm on cable and for the past couple years have just left it on. Which is best to do? TIA! And have a great day!! "Lady In Need" wrote: Well... I'm stumped. LOL It hasn't done it once today. (prior to changing the mouse it was every hour or so) I'm guessing it's possible the electric kicked off for a second during the nite which would have made the comp restart. I'm keeping my fingers crossed that changing the mouse fixed the problem. "Lady In Need" wrote in message ... Several times the past couple weeks my computer popped up a blue screen and shut down then restarted. (doing a physical memory dump) Error message said IRQL_NOT_LESS_OR_EQUAL Stop 0C0000000A 0X00000004 0X00000002 0X0000001 0X804DFEB9 Can someone walk me through this to fix it? or will I need to take it in for repair? I can't afford the latter. Dell was NO help. Thanks! |
#26
|
|||
|
|||
Patient.... yes I will be. How can I not when you wonderful people have such
never ending patience and willingness to help me. I'll do as suggested in the link as well as the Error checking you said above. One thing that did dawn on me last nite was around the time this started happening my 'scanner' on my 3 in 1 (printer, scanner, copier) stopped working. Keeps giving me error messages about not being there but it is. The printer works from the comp etc... but not the scanning. Not sure if this has any correlation but thought I should mention it. "lvee" wrote: Okay, now, be patient...more things to try. I'm going to address the first shutdown error. read this link, http://support.microsoft.com/?kbid=311564&sd=RMVP "Lady In Need" wrote in message ... Happy Friday! ) But bad news. After 42 hours of no shut downs it did two in less than 10 minutes. So I guess I'm not home scot free after all. Tomorrow morning I'll run through the other suggestions to try. I wonder if the mouse wasn't part of the trouble though. Since it's been so infrequent since changing them? Michael... you really brought up some great points on why shutting it down is a good idea. Some I'd never even thought about. Thanks so much for taking the time to share all that with me. I'll post more tomorrow. Colette "Michael Solomon (MS-MVP)" wrote: You're welcome, glad it worked for you. In terms of the computer itself and no outside factors, it generally makes no difference. You'll find people pretty evenly split about the shutdown issue. Personally, I feel heat is the enemy of all electronics and shutting down at night gives components a chance to cool. However, there are outside factors that, I think, are good reasons to shutdown the system when unattended. First, if there is a power outage, even if you have a UPS, uninterruptible power supply, it can still damage the system. Most UPSs are designed to take over and give you enough time to properly shut everything down before a loss of power to the system. If you are asleep or away on vacation or just out running errands, if there's a power outage, it might damage your system beyond repair. There's also a security issue. Even if you have a good firewall, antivirus and connect through a router, if the system is booted someone else can access it. If you have an always on connection as is the case with broadband, most activity will be apparent to you. If you see your connection active, perhaps sending out information beyond what is normal, perhaps you see the connection activity lights in the notification area by the clock constantly lit, if you are there, you can take action, disconnect the modem or shut the system down. If you are away, you can take no action. Then, there's the issue of your children or any family members perhaps doing things or going into things you don't wish them to see. Third, a burglary. Someone gets in your house, see the computer booted and has enough computer savvy to begin accessing things. If the computer isn't booted, such an outsider isn't likely to take the time to boot the system and with XP, try to bypass the welcome screen. He might steal the computer but having it shutdown is a bit of added protection against unauthorized access and an additional layer of security for your personal information. -- In memory of our dear friend, MVP Alex Nichol. Michael Solomon MS-MVP Windows Shell/User https://mvp.support.microsoft.com/communities/mvp.aspx Backup is a PC User's Best Friend DTS-L.Org: http://www.dts-l.org/ "Lady In Need" wrote in message ... Woo hoo! No more shut downs and restarts. That one night before last must have been the electric and not the trouble I'd been having. There's not been a single one since then. Yes!!!! *doing the happy dance* Michael I read your post about the mouse thing... I don't have any special mouse or software for it. Just a plain ol' mouse. But you were obviously right on the money with the mouse being the cause. I can't thank you enough!! Now... I know you'll think it's a stupid question. I've never really gotten a straight answer about it. Is it better to leave the comp on or should I be shutting it off at night? I'm on cable and for the past couple years have just left it on. Which is best to do? TIA! And have a great day!! "Lady In Need" wrote: Well... I'm stumped. LOL It hasn't done it once today. (prior to changing the mouse it was every hour or so) I'm guessing it's possible the electric kicked off for a second during the nite which would have made the comp restart. I'm keeping my fingers crossed that changing the mouse fixed the problem. "Lady In Need" wrote in message ... Several times the past couple weeks my computer popped up a blue screen and shut down then restarted. (doing a physical memory dump) Error message said IRQL_NOT_LESS_OR_EQUAL Stop 0C0000000A 0X00000004 0X00000002 0X0000001 0X804DFEB9 Can someone walk me through this to fix it? or will I need to take it in for repair? I can't afford the latter. Dell was NO help. Thanks! |
#27
|
|||
|
|||
Could be, and probably is the reason. Read your manual on how to uninstall
your All-In-One, Then, before you reinstall it, see if the error happens again. If all is well after uninstalling, and unplugging, try reinstalling your All-In-One again, including the driver software. But, first check your Device Manager to see if there are any conflicts. Also, another thing I should have had you look into is your event viewer. Go to StartAdmin Toolsevent viewer. Again, look for any yellow warning indicators, or red error indicators. If there are any, you can click on them, that will bring up a brief explanation, and included in that explanation will be a link that you can click on that will give more info and possibly a fix. "Lady In Need" wrote in message ... Patient.... yes I will be. How can I not when you wonderful people have such never ending patience and willingness to help me. I'll do as suggested in the link as well as the Error checking you said above. One thing that did dawn on me last nite was around the time this started happening my 'scanner' on my 3 in 1 (printer, scanner, copier) stopped working. Keeps giving me error messages about not being there but it is. The printer works from the comp etc... but not the scanning. Not sure if this has any correlation but thought I should mention it. "lvee" wrote: Okay, now, be patient...more things to try. I'm going to address the first shutdown error. read this link, http://support.microsoft.com/?kbid=311564&sd=RMVP "Lady In Need" wrote in message ... Happy Friday! ) But bad news. After 42 hours of no shut downs it did two in less than 10 minutes. So I guess I'm not home scot free after all. Tomorrow morning I'll run through the other suggestions to try. I wonder if the mouse wasn't part of the trouble though. Since it's been so infrequent since changing them? Michael... you really brought up some great points on why shutting it down is a good idea. Some I'd never even thought about. Thanks so much for taking the time to share all that with me. I'll post more tomorrow. Colette "Michael Solomon (MS-MVP)" wrote: You're welcome, glad it worked for you. In terms of the computer itself and no outside factors, it generally makes no difference. You'll find people pretty evenly split about the shutdown issue. Personally, I feel heat is the enemy of all electronics and shutting down at night gives components a chance to cool. However, there are outside factors that, I think, are good reasons to shutdown the system when unattended. First, if there is a power outage, even if you have a UPS, uninterruptible power supply, it can still damage the system. Most UPSs are designed to take over and give you enough time to properly shut everything down before a loss of power to the system. If you are asleep or away on vacation or just out running errands, if there's a power outage, it might damage your system beyond repair. There's also a security issue. Even if you have a good firewall, antivirus and connect through a router, if the system is booted someone else can access it. If you have an always on connection as is the case with broadband, most activity will be apparent to you. If you see your connection active, perhaps sending out information beyond what is normal, perhaps you see the connection activity lights in the notification area by the clock constantly lit, if you are there, you can take action, disconnect the modem or shut the system down. If you are away, you can take no action. Then, there's the issue of your children or any family members perhaps doing things or going into things you don't wish them to see. Third, a burglary. Someone gets in your house, see the computer booted and has enough computer savvy to begin accessing things. If the computer isn't booted, such an outsider isn't likely to take the time to boot the system and with XP, try to bypass the welcome screen. He might steal the computer but having it shutdown is a bit of added protection against unauthorized access and an additional layer of security for your personal information. -- In memory of our dear friend, MVP Alex Nichol. Michael Solomon MS-MVP Windows Shell/User https://mvp.support.microsoft.com/communities/mvp.aspx Backup is a PC User's Best Friend DTS-L.Org: http://www.dts-l.org/ "Lady In Need" wrote in message ... Woo hoo! No more shut downs and restarts. That one night before last must have been the electric and not the trouble I'd been having. There's not been a single one since then. Yes!!!! *doing the happy dance* Michael I read your post about the mouse thing... I don't have any special mouse or software for it. Just a plain ol' mouse. But you were obviously right on the money with the mouse being the cause. I can't thank you enough!! Now... I know you'll think it's a stupid question. I've never really gotten a straight answer about it. Is it better to leave the comp on or should I be shutting it off at night? I'm on cable and for the past couple years have just left it on. Which is best to do? TIA! And have a great day!! "Lady In Need" wrote: Well... I'm stumped. LOL It hasn't done it once today. (prior to changing the mouse it was every hour or so) I'm guessing it's possible the electric kicked off for a second during the nite which would have made the comp restart. I'm keeping my fingers crossed that changing the mouse fixed the problem. "Lady In Need" wrote in message ... Several times the past couple weeks my computer popped up a blue screen and shut down then restarted. (doing a physical memory dump) Error message said IRQL_NOT_LESS_OR_EQUAL Stop 0C0000000A 0X00000004 0X00000002 0X0000001 0X804DFEB9 Can someone walk me through this to fix it? or will I need to take it in for repair? I can't afford the latter. Dell was NO help. Thanks! |
#28
|
|||
|
|||
You are welcome, Colette.
I'll continue to watch this thread for a bit to see if you get this resolved with Ivee's suggestions. If not, you may need to start uninstalling things one by one and seeing if the problem reappears after each removal. I'd start with software by you may get to the point of having to remove anything else connected to the system except keyboard, mouse and monitor, uninstalling any drivers and software for the devices, rebooting and running the system a bit to see if the problem goes away. Sometimes that's all you can do to isolate such issues. -- In memory of our dear friend, MVP Alex Nichol. Michael Solomon MS-MVP Windows Shell/User https://mvp.support.microsoft.com/communities/mvp.aspx Backup is a PC User's Best Friend DTS-L.Org: http://www.dts-l.org/ "Lady In Need" wrote in message ... Happy Friday! ) But bad news. After 42 hours of no shut downs it did two in less than 10 minutes. So I guess I'm not home scot free after all. Tomorrow morning I'll run through the other suggestions to try. I wonder if the mouse wasn't part of the trouble though. Since it's been so infrequent since changing them? Michael... you really brought up some great points on why shutting it down is a good idea. Some I'd never even thought about. Thanks so much for taking the time to share all that with me. I'll post more tomorrow. Colette "Michael Solomon (MS-MVP)" wrote: You're welcome, glad it worked for you. In terms of the computer itself and no outside factors, it generally makes no difference. You'll find people pretty evenly split about the shutdown issue. Personally, I feel heat is the enemy of all electronics and shutting down at night gives components a chance to cool. However, there are outside factors that, I think, are good reasons to shutdown the system when unattended. First, if there is a power outage, even if you have a UPS, uninterruptible power supply, it can still damage the system. Most UPSs are designed to take over and give you enough time to properly shut everything down before a loss of power to the system. If you are asleep or away on vacation or just out running errands, if there's a power outage, it might damage your system beyond repair. There's also a security issue. Even if you have a good firewall, antivirus and connect through a router, if the system is booted someone else can access it. If you have an always on connection as is the case with broadband, most activity will be apparent to you. If you see your connection active, perhaps sending out information beyond what is normal, perhaps you see the connection activity lights in the notification area by the clock constantly lit, if you are there, you can take action, disconnect the modem or shut the system down. If you are away, you can take no action. Then, there's the issue of your children or any family members perhaps doing things or going into things you don't wish them to see. Third, a burglary. Someone gets in your house, see the computer booted and has enough computer savvy to begin accessing things. If the computer isn't booted, such an outsider isn't likely to take the time to boot the system and with XP, try to bypass the welcome screen. He might steal the computer but having it shutdown is a bit of added protection against unauthorized access and an additional layer of security for your personal information. -- In memory of our dear friend, MVP Alex Nichol. Michael Solomon MS-MVP Windows Shell/User https://mvp.support.microsoft.com/communities/mvp.aspx Backup is a PC User's Best Friend DTS-L.Org: http://www.dts-l.org/ "Lady In Need" wrote in message ... Woo hoo! No more shut downs and restarts. That one night before last must have been the electric and not the trouble I'd been having. There's not been a single one since then. Yes!!!! *doing the happy dance* Michael I read your post about the mouse thing... I don't have any special mouse or software for it. Just a plain ol' mouse. But you were obviously right on the money with the mouse being the cause. I can't thank you enough!! Now... I know you'll think it's a stupid question. I've never really gotten a straight answer about it. Is it better to leave the comp on or should I be shutting it off at night? I'm on cable and for the past couple years have just left it on. Which is best to do? TIA! And have a great day!! "Lady In Need" wrote: Well... I'm stumped. LOL It hasn't done it once today. (prior to changing the mouse it was every hour or so) I'm guessing it's possible the electric kicked off for a second during the nite which would have made the comp restart. I'm keeping my fingers crossed that changing the mouse fixed the problem. "Lady In Need" wrote in message ... Several times the past couple weeks my computer popped up a blue screen and shut down then restarted. (doing a physical memory dump) Error message said IRQL_NOT_LESS_OR_EQUAL Stop 0C0000000A 0X00000004 0X00000002 0X0000001 0X804DFEB9 Can someone walk me through this to fix it? or will I need to take it in for repair? I can't afford the latter. Dell was NO help. Thanks! |
#29
|
|||
|
|||
Thank you both, Ivee and Michael for sticking with me to figure this out.
My girls grandfather passed away yesterday. So I wasn't able to get anything checked. I should have a chance this afternoon. Will post as soon as I can. "Michael Solomon (MS-MVP)" wrote: You are welcome, Colette. I'll continue to watch this thread for a bit to see if you get this resolved with Ivee's suggestions. If not, you may need to start uninstalling things one by one and seeing if the problem reappears after each removal. I'd start with software by you may get to the point of having to remove anything else connected to the system except keyboard, mouse and monitor, uninstalling any drivers and software for the devices, rebooting and running the system a bit to see if the problem goes away. Sometimes that's all you can do to isolate such issues. -- In memory of our dear friend, MVP Alex Nichol. Michael Solomon MS-MVP Windows Shell/User https://mvp.support.microsoft.com/communities/mvp.aspx Backup is a PC User's Best Friend DTS-L.Org: http://www.dts-l.org/ "Lady In Need" wrote in message ... Happy Friday! ) But bad news. After 42 hours of no shut downs it did two in less than 10 minutes. So I guess I'm not home scot free after all. Tomorrow morning I'll run through the other suggestions to try. I wonder if the mouse wasn't part of the trouble though. Since it's been so infrequent since changing them? Michael... you really brought up some great points on why shutting it down is a good idea. Some I'd never even thought about. Thanks so much for taking the time to share all that with me. I'll post more tomorrow. Colette "Michael Solomon (MS-MVP)" wrote: You're welcome, glad it worked for you. In terms of the computer itself and no outside factors, it generally makes no difference. You'll find people pretty evenly split about the shutdown issue. Personally, I feel heat is the enemy of all electronics and shutting down at night gives components a chance to cool. However, there are outside factors that, I think, are good reasons to shutdown the system when unattended. First, if there is a power outage, even if you have a UPS, uninterruptible power supply, it can still damage the system. Most UPSs are designed to take over and give you enough time to properly shut everything down before a loss of power to the system. If you are asleep or away on vacation or just out running errands, if there's a power outage, it might damage your system beyond repair. There's also a security issue. Even if you have a good firewall, antivirus and connect through a router, if the system is booted someone else can access it. If you have an always on connection as is the case with broadband, most activity will be apparent to you. If you see your connection active, perhaps sending out information beyond what is normal, perhaps you see the connection activity lights in the notification area by the clock constantly lit, if you are there, you can take action, disconnect the modem or shut the system down. If you are away, you can take no action. Then, there's the issue of your children or any family members perhaps doing things or going into things you don't wish them to see. Third, a burglary. Someone gets in your house, see the computer booted and has enough computer savvy to begin accessing things. If the computer isn't booted, such an outsider isn't likely to take the time to boot the system and with XP, try to bypass the welcome screen. He might steal the computer but having it shutdown is a bit of added protection against unauthorized access and an additional layer of security for your personal information. -- In memory of our dear friend, MVP Alex Nichol. Michael Solomon MS-MVP Windows Shell/User https://mvp.support.microsoft.com/communities/mvp.aspx Backup is a PC User's Best Friend DTS-L.Org: http://www.dts-l.org/ "Lady In Need" wrote in message ... Woo hoo! No more shut downs and restarts. That one night before last must have been the electric and not the trouble I'd been having. There's not been a single one since then. Yes!!!! *doing the happy dance* Michael I read your post about the mouse thing... I don't have any special mouse or software for it. Just a plain ol' mouse. But you were obviously right on the money with the mouse being the cause. I can't thank you enough!! Now... I know you'll think it's a stupid question. I've never really gotten a straight answer about it. Is it better to leave the comp on or should I be shutting it off at night? I'm on cable and for the past couple years have just left it on. Which is best to do? TIA! And have a great day!! "Lady In Need" wrote: Well... I'm stumped. LOL It hasn't done it once today. (prior to changing the mouse it was every hour or so) I'm guessing it's possible the electric kicked off for a second during the nite which would have made the comp restart. I'm keeping my fingers crossed that changing the mouse fixed the problem. "Lady In Need" wrote in message ... Several times the past couple weeks my computer popped up a blue screen and shut down then restarted. (doing a physical memory dump) Error message said IRQL_NOT_LESS_OR_EQUAL Stop 0C0000000A 0X00000004 0X00000002 0X0000001 0X804DFEB9 Can someone walk me through this to fix it? or will I need to take it in for repair? I can't afford the latter. Dell was NO help. Thanks! |
#30
|
|||
|
|||
Question on your last post Ivee... when it comes to checking the Device
Manager to see if there's any conflicts, How do I do that? I also did a quck look in the Event Viewer. And Oh my... there's all kinds of Yellow warnings and Red Errors. Under Applications: Numerous Warnings and errors for MsiInstaller ; category none ; Event 1004 there were dozens (and several for 11706) Red Error Application Hand Category General or none Event 1106, (1000, 1002) Under Security there was none at all. Under System Numerous ones again. Alot of Warning Yellow - W32Time Category none Event 36 And numerous Error Red Service Manager Category None Event 10010 (7009,7023) Red Error ATAPI Cat None Event 9 Error Red DCOM Category None Event 1005 Looks like hours of work to fix all these. "lvee" wrote: Could be, and probably is the reason. Read your manual on how to uninstall your All-In-One, Then, before you reinstall it, see if the error happens again. If all is well after uninstalling, and unplugging, try reinstalling your All-In-One again, including the driver software. But, first check your Device Manager to see if there are any conflicts. Also, another thing I should have had you look into is your event viewer. Go to StartAdmin Toolsevent viewer. Again, look for any yellow warning indicators, or red error indicators. If there are any, you can click on them, that will bring up a brief explanation, and included in that explanation will be a link that you can click on that will give more info and possibly a fix. "Lady In Need" wrote in message ... Patient.... yes I will be. How can I not when you wonderful people have such never ending patience and willingness to help me. I'll do as suggested in the link as well as the Error checking you said above. One thing that did dawn on me last nite was around the time this started happening my 'scanner' on my 3 in 1 (printer, scanner, copier) stopped working. Keeps giving me error messages about not being there but it is. The printer works from the comp etc... but not the scanning. Not sure if this has any correlation but thought I should mention it. "lvee" wrote: Okay, now, be patient...more things to try. I'm going to address the first shutdown error. read this link, http://support.microsoft.com/?kbid=311564&sd=RMVP "Lady In Need" wrote in message ... Happy Friday! ) But bad news. After 42 hours of no shut downs it did two in less than 10 minutes. So I guess I'm not home scot free after all. Tomorrow morning I'll run through the other suggestions to try. I wonder if the mouse wasn't part of the trouble though. Since it's been so infrequent since changing them? Michael... you really brought up some great points on why shutting it down is a good idea. Some I'd never even thought about. Thanks so much for taking the time to share all that with me. I'll post more tomorrow. Colette "Michael Solomon (MS-MVP)" wrote: You're welcome, glad it worked for you. In terms of the computer itself and no outside factors, it generally makes no difference. You'll find people pretty evenly split about the shutdown issue. Personally, I feel heat is the enemy of all electronics and shutting down at night gives components a chance to cool. However, there are outside factors that, I think, are good reasons to shutdown the system when unattended. First, if there is a power outage, even if you have a UPS, uninterruptible power supply, it can still damage the system. Most UPSs are designed to take over and give you enough time to properly shut everything down before a loss of power to the system. If you are asleep or away on vacation or just out running errands, if there's a power outage, it might damage your system beyond repair. There's also a security issue. Even if you have a good firewall, antivirus and connect through a router, if the system is booted someone else can access it. If you have an always on connection as is the case with broadband, most activity will be apparent to you. If you see your connection active, perhaps sending out information beyond what is normal, perhaps you see the connection activity lights in the notification area by the clock constantly lit, if you are there, you can take action, disconnect the modem or shut the system down. If you are away, you can take no action. Then, there's the issue of your children or any family members perhaps doing things or going into things you don't wish them to see. Third, a burglary. Someone gets in your house, see the computer booted and has enough computer savvy to begin accessing things. If the computer isn't booted, such an outsider isn't likely to take the time to boot the system and with XP, try to bypass the welcome screen. He might steal the computer but having it shutdown is a bit of added protection against unauthorized access and an additional layer of security for your personal information. -- In memory of our dear friend, MVP Alex Nichol. Michael Solomon MS-MVP Windows Shell/User https://mvp.support.microsoft.com/communities/mvp.aspx Backup is a PC User's Best Friend DTS-L.Org: http://www.dts-l.org/ "Lady In Need" wrote in message ... Woo hoo! No more shut downs and restarts. That one night before last must have been the electric and not the trouble I'd been having. There's not been a single one since then. Yes!!!! *doing the happy dance* Michael I read your post about the mouse thing... I don't have any special mouse or software for it. Just a plain ol' mouse. But you were obviously right on the money with the mouse being the cause. I can't thank you enough!! Now... I know you'll think it's a stupid question. I've never really gotten a straight answer about it. Is it better to leave the comp on or should I be shutting it off at night? I'm on cable and for the past couple years have just left it on. Which is best to do? TIA! And have a great day!! "Lady In Need" wrote: Well... I'm stumped. LOL It hasn't done it once today. (prior to changing the mouse it was every hour or so) I'm guessing it's possible the electric kicked off for a second during the nite which would have made the comp restart. I'm keeping my fingers crossed that changing the mouse fixed the problem. "Lady In Need" wrote in message ... Several times the past couple weeks my computer popped up a blue screen and shut down then restarted. (doing a physical memory dump) Error message said IRQL_NOT_LESS_OR_EQUAL Stop 0C0000000A 0X00000004 0X00000002 0X0000001 0X804DFEB9 Can someone walk me through this to fix it? or will I need to take it in for repair? I can't afford the latter. Dell was NO help. Thanks! |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Easy way to manage mutiple users/desktops | 4kaz | New Users to Windows XP | 3 | March 8th 05 09:09 PM |
problems with boot up | John in Lincs | New Users to Windows XP | 3 | November 10th 04 07:09 PM |
easy cd creator 4 | Macos Silva | Hardware and Windows XP | 5 | September 5th 04 04:57 PM |
Easy SS has encounter a problem and needs to close | Wil | Performance and Maintainance of XP | 9 | July 29th 04 06:28 PM |
Easy SS has encounter a problem and needs to close | Wil | Performance and Maintainance of XP | 2 | July 24th 04 10:10 PM |