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#31
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HP Shipped Infected "new" computer!
On 12/13/2017 9:39 AM, Mathedman wrote:
On 12/13/2017 8:12 AM, philo wrote: On 12/13/2017 8:03 AM, Mathedman wrote: Â*Â* My wife , several days ago, purchased a new all-in -one HP computer. The box had clearly not been opened before. (we declined to buy, at a discount, one that had been Â*Â*We took out the computer and to our dismay, iy didn't work! Well, it turned on but did not recognize either the one USB port nor the DVD slot. Â*Â*Â* Connected HP and to my surprise got an immediate response --- explained the problem --- ws switched to a person who would fix the computer. She opened a chat box so we could "talk" in real time --- asked the problem and very quickly she had fixed the USB and DVD access. Then, to my surprise she asked if she could look through the computer. She had it set up so I could see the computer's action as we chatted. Â*Â*Soon she showed me nearly two dozen files on this "new" computer and asked what they were. I had no idea od course and she continued but explained that some of them were malware. (This on an alleged "new" computer. Â*Â* For $179 she agreed to completely clean the computer. Â*Â* So, I paid $179 to rid a used (but sold as new) of malware. Â*Â* What is my recourse HP ? You got taken, If it really was HP that you contacted, you should file a complaint. More than likely it was nothing worse than tracking cookies that normal browsing would have picked up. Â*Â*Â* NO! The HP support lady who cleaned it said some of it was malware! (and, have you ever tried to contach HP ---not possible without payment!!! Bull****. When I first bought the HP machine that I'm currently using I contacted them several times and I was never charged for anything because it was under warranty. Sounds like you got scammed. |
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#32
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HP Shipped Infected "new" computer! :::: Did a Google search
On 12/13/2017 8:03 AM, Mathedman wrote:
Â* My wife , several days ago, purchased a new all-in -one HP computer. The box had clearly not been opened before. (we declined to buy, at a discount, one that had been When I did a Google search for HP support there were a lot of sites that were absolutely not HP. Many of them put the "registered trademark" symbol after the "HP" Actual HP site did not |
#33
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HP Shipped Infected "new" computer!
On 13/12/2017 20:10, Rene Lamontagne wrote:
I thought so, another half-assed troll. How do you know this? Did you sniff his arse? You can't jump to conclusions without sniffing his arse. -- With over 600 million devices now running Windows 10, customer satisfaction is higher than any previous version of windows. |
#34
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HP Shipped Infected "new" computer!
On 13/12/2017 14:43, Mathedman wrote:
Â* As I said, I did actually contact HP (one has to sign away your first born to even find a way to do so!) So TELL US how you contacted them then! -- Brian Gregory (in the UK). To email me please remove all the letter vee from my email address. |
#35
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HP Shipped Infected "new" computer!
On 13/12/2017 14:48, Mathedman wrote:
Â*Â* My main point was that I had paid new-computer prices for an obviously used one --- there were some 2 dozen unknown files on it! This is all bull**** until you tell how you found this lady. -- Brian Gregory (in the UK). To email me please remove all the letter vee from my email address. |
#36
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HP Shipped Infected "new" computer!
On 13 Dec 2017, Brian Gregory wrote in
alt.comp.os.windows-10: This is all bull**** until you tell how you found this lady. And it will remain so. We've been through this already at least once. The MO: the OP presents a highly dubious scenario, then procedes to decline to clarify, instead to offer blatent lies and contradictions. We're being played. Again. Probably by a previous offender (anybody else remember "Valorie"?) It's disgusting. Human nature wants to give people the benefit of a doubt and and trust them. This kind of trolling only serves to erode the instinct of kindness and promote cynical evil. |
#37
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HP Shipped Infected "new" computer!
You get free tech support for one year with a brand new pc for one year from
purchase. They will not charge you i would call back and ask to speak to some in the tech support department and ask for a supervisor and explane what happend i would not be suprized if you get your money back. -- AL'S COMPUTERS "Mathedman" wrote in message ... On 12/13/2017 8:12 AM, philo wrote: On 12/13/2017 8:03 AM, Mathedman wrote: My wife , several days ago, purchased a new all-in -one HP computer. The box had clearly not been opened before. (we declined to buy, at a discount, one that had been We took out the computer and to our dismay, iy didn't work! Well, it turned on but did not recognize either the one USB port nor the DVD slot. Connected HP and to my surprise got an immediate response --- explained the problem --- ws switched to a person who would fix the computer. She opened a chat box so we could "talk" in real time --- asked the problem and very quickly she had fixed the USB and DVD access. Then, to my surprise she asked if she could look through the computer. She had it set up so I could see the computer's action as we chatted. Soon she showed me nearly two dozen files on this "new" computer and asked what they were. I had no idea od course and she continued but explained that some of them were malware. (This on an alleged "new" computer. For $179 she agreed to completely clean the computer. So, I paid $179 to rid a used (but sold as new) of malware. What is my recourse HP ? You got taken, If it really was HP that you contacted, you should file a complaint. More than likely it was nothing worse than tracking cookies that normal browsing would have picked up. NO! The HP support lady who cleaned it said some of it was malware! (and, have you ever tried to contach HP ---not possible without payment!!! |
#38
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HP Shipped Infected "new" computer!
On 14/12/2017 12:03, -= Hawk =- wrote:
Why are you telling me this? Because he thinks that you are a pumpkin as well like the OP. Why don't you tell him that you are highly intelligent using Windows 10 machine. This would satisfy him. -- With over 600 million devices now running Windows 10, customer satisfaction is higher than any previous version of windows. |
#39
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HP Shipped Infected "new" computer!
On 14/12/2017 09:04, Andy wrote:
You get free tech support for one year with a brand new pc for one year from purchase. Does this also apply to someone who has stolen the machine from the store? They will not charge you i would call back and ask to speak to some in the tech support department and ask for a supervisor and explane what happend i would not be suprized if you get your money back. He has already done so. didn't you read his posts? What's wrong with you. are you someone who needs to write something irrespective of what has already gone before you? Path: news.albasani.net!weretis.net!feeder6.news.weretis .net!feeder.usenetexpress.com!feeder-in1.iad1.usenetexpress.com!border1.nntp.dca1.gigan ews.com!nntp.giganews.com!buffer1.nntp.dca1.gigane ws.com!buffer2.nntp.dca1.giganews.com!nntp.earthli nk.com!news.earthlink.com.POSTED!not-for-mail NNTP-Posting-Date: Thu, 14 Dec 2017 03:04:55 -0600 From: "Andy" Newsgroups: alt.comp.os.windows-10 References: Subject: HP Shipped Infected "new" computer! Date: Thu, 14 Dec 2017 04:04:19 -0500 Organization: AL'S COMPUTERS X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Outlook Express 6.00.2900.5931 X-RFC2646: Format=Flowed; Response X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.6157 Message-ID: Lines: 47 X-Usenet-Provider: http://www.giganews.com NNTP-Posting-Host: 72.251.60.161 X-Trace: sv3-P3h3hHZt3K3Kknm3gehqJNWPWTTcgXpOnWcJ6NjtOJP2S+3vSp Mlj2h5g1fe6n8bjop9qFbSK4xjKIL!4ROtcf7wEWIecGv1ZAfM YrQkJvgyeAY6XeRpsy+YlYal5sNL2qzzNNBdk7/FWEvKpFB3T/NJbgbI!oua3GUoyjosK5W/E+0+0d2VDPVtRpnCb X-Abuse-and-DMCA-Info: Please be sure to forward a copy of ALL headers X-Abuse-and-DMCA-Info: Otherwise we will be unable to process your complaint properly X-Postfilter: 1.3.40 X-Original-Bytes: 3283 -- With over 600 million devices now running Windows 10, customer satisfaction is higher than any previous version of windows. |
#40
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HP Shipped Infected "new" computer!
On Thu, 14 Dec 2017 13:36:25 +0000, Good Guy
wrote: On 14/12/2017 09:04, Andy wrote: You get free tech support for one year with a brand new pc for one year from purchase. Does this also apply to someone who has stolen the machine from the store? Funny enough, it probably does. |
#41
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HP Shipped Infected "new" computer!
On 12/13/2017 10:45 AM, Mr. Man-wai Chang wrote:
On 13/12/2017 10:03 PM, Mathedman wrote: (This on an alleged "new" computer. Â* For $179 she agreed to completely clean the computer. Â* So, I paid $179 to rid a used (but sold as new) of malware. Â* What is my recourse HP ? You don't need to pay at all. Just download Windows ISO from Micro$oft and do a clean install on the HP machine. Hardware drivers should be available at HP's website by looking for the model number. That's what I would do. You should download the network interface driver first to avoid the possibility of having no internet access afterward. -- 11 days until the winter celebration (Monday December 25, 2017 12:00:00 AM for 1 day). Mark Lloyd http://notstupid.us/ "As set forth by theologians, the idea of "God" is an argument that assumes its own conclusions, and proves nothing." [Johann Most (c. 1890), popular anarchist speaker] |
#42
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HP Shipped Infected "new" computer!
On 12/14/2017 9:49 AM, Mark Lloyd wrote:
On 12/13/2017 10:45 AM, Mr. Man-wai Chang wrote: On 13/12/2017 10:03 PM, Mathedman wrote: (This on an alleged "new" computer. Â* For $179 she agreed to completely clean the computer. Â* So, I paid $179 to rid a used (but sold as new) of malware. Â* What is my recourse HP ? You don't need to pay at all. Just download Windows ISO from Micro$oft and do a clean install on the HP machine. Hardware drivers should be available at HP's website by looking for the model number. That's what I would do. You should download the network interface driver first to avoid the possibility of having no internet access afterward. Total Scam, he has done this before. He is playing with you!!! Rene |
#43
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HP Shipped Infected "new" computer!
On 12/14/2017 10:49 AM, Mark Lloyd wrote:
On 12/13/2017 10:45 AM, Mr. Man-wai Chang wrote: On 13/12/2017 10:03 PM, Mathedman wrote: (This on an alleged "new" computer. Â* For $179 she agreed to completely clean the computer. Â* So, I paid $179 to rid a used (but sold as new) of malware. Â* What is my recourse HP ? You don't need to pay at all. Just download Windows ISO from Micro$oft and do a clean install on the HP machine. Hardware drivers should be available at HP's website by looking for the model number. That's what I would do. You should download the network interface driver first to avoid the possibility of having no internet access afterward. We have now learned the OP is a troll so it's a moot point. If I buy a brand new computer and there is a problem it's going back to the place where I bought it from and exchanged. Not my job to repair a brand new computer...and even if I had to I would use the recovery partition. Especially if it's an HP which is really simple to use. |
#44
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HP Shipped Infected "new" computer!
Hawk your rude response was not asked for my reply contained accurate
information and spelling so what's your problem.? -- AL'S COMPUTERS "-= Hawk =-" wrote in message web.com... On Thu, 14 Dec 2017 04:04:19 -0500, "Andy" scribbled: You get free tech support for one year with a brand new pc for one year from purchase. They will not charge you i would call back and ask to speak to some in the tech support department and ask for a supervisor and explane what happend i would not be suprized if you get your money back. I would not be 'suprized' (sic.) if you have to have someone tie your shoes for you. -- 'What Profiteth It A Kingdom If The Oxen Be Deflated?' Riddles II, v3 - T. Pratchett |
#45
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HP Shipped Infected "new" computer!
He says he did but i suspect as others do he got taken by a scammer.
HP has never charged my or my clients for tech support with in the warrenty period. I have even gotten them to eat costs on parts after it from time to time to keep the client happy -- AL'S COMPUTERS "Good Guy" wrote in message news On 14/12/2017 09:04, Andy wrote: You get free tech support for one year with a brand new pc for one year from purchase.Does this also apply to someone who has stolen the machine from the store? They will not charge you i would call back and ask to speak to some in the tech support department and ask for a supervisor and explane what happend i would not be suprized if you get your money back. He has already done so. didn't you read his posts? What's wrong with you. are you someone who needs to write something irrespective of what has already gone before you? Path: news.albasani.net!weretis.net!feeder6.news.weretis .net!feeder.usenetexpress.com!feeder-in1.iad1.usenetexpress.com!border1.nntp.dca1.gigan ews.com!nntp.giganews.com!buffer1.nntp.dca1.gigane ws.com!buffer2.nntp.dca1.giganews.com!nntp.earthli nk.com!news.earthlink.com.POSTED!not-for-mail NNTP-Posting-Date: Thu, 14 Dec 2017 03:04:55 -0600 From: "Andy" Newsgroups: alt.comp.os.windows-10 References: Subject: HP Shipped Infected "new" computer! Date: Thu, 14 Dec 2017 04:04:19 -0500 Organization: AL'S COMPUTERS X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Outlook Express 6.00.2900.5931 X-RFC2646: Format=Flowed; Response X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.6157 Message-ID: Lines: 47 X-Usenet-Provider: http://www.giganews.com NNTP-Posting-Host: 72.251.60.161 X-Trace: sv3-P3h3hHZt3K3Kknm3gehqJNWPWTTcgXpOnWcJ6NjtOJP2S+3vSp Mlj2h5g1fe6n8bjop9qFbSK4xjKIL!4ROtcf7wEWIecGv1ZAfM YrQkJvgyeAY6XeRpsy+YlYal5sNL2qzzNNBdk7/FWEvKpFB3T/NJbgbI!oua3GUoyjosK5W/E+0+0d2VDPVtRpnCb X-Abuse-and-DMCA-Info: Please be sure to forward a copy of ALL headers X-Abuse-and-DMCA-Info: Otherwise we will be unable to process your complaint properly X-Postfilter: 1.3.40 X-Original-Bytes: 3283 -- With over 600 million devices now running Windows 10, customer satisfaction is higher than any previous version of windows. |
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