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#16
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Price Matching BS at BestBuy
"Mayayana"
news alt.windows7.general, wrote: "Diesel" wrote | ..... The other nice thing about TigerDirect was | that they used to (and probably still do) provide | a lot of information. I can check out motherboard | options, know what CPUs are compatible, check | whether a board has a specific connector that | I want, etc. My impression of NewEgg, to the | extent that I could use their site at all, was | that they were more like Amazon: Not really a | store so much as a middleman. | | Tigerdirect along with techdata, newegg, etc, are all middlemen. | They don't manufacture the components they sell you. | Obviously. Nor does Apple, for that matter. Or HP. Or Dell. But that's not what I meant. I'm making a distinction between a merchant who chooses their stock and resells it to the customer vs the new breed of online middleman. It used to be that if I ordered 10 parts from TigerDirect I got a box from TG with 10 items in it. Now if I order 10 parts I'll get maybe 8 packages, all coming from different places on different days. It's no longer a store. They're just middlemen who sell merchants access to you. I don't really know about NewEgg. As I said before, when I've tried their site it doesn't work without script. If I go to an actual product page there's no price! So I've ignored them. Presumably they want to know who I am before telling me the price. I was checking out some processor options the other day and price wasn't hidden from me. Of course, I do allow the site to run javascript, so that could have something to do with it. Whenever I've ordered from newegg, I've always gotten boxes from newegg containing what I ordered. -- To prevent yourself from being a victim of cyber stalking, it's highly recommended you visit he https://tekrider.net/pages/david-brooks-stalker.php ================================================== = Some people approach every problem with an open mouth |
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#17
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Price Matching BS at BestBuy
"Diesel" wrote
| I was checking out some processor options the other day and price | wasn't hidden from me. Of course, I do allow the site to run | javascript, so that could have something to do with it. | That's what I assume. The only reason for that would be that they only post a price after javascript has done something. The only explanation I know of for *that* is that they're profiling people and posting different prices accordingly. If you're happy with NewEgg that's fine. I prefer not to deal with them. There's no excuse for needing script just to look at webpages. They're selling motherboard XYZ. The page should have a picture, specs and a price. I should be able to find that page easily through their website categories and not have to find it through a search engine. Not rocket science, as the saying goes. But NewEgg can't handle that kind of functionality. Then there's the middleman design of the business, and as far as I know NewEgg also doesn't have a phone number. I don't want to support that kind of business model. Example: Last week I needed some furnace parts. I went to midwesthvacparts.com, a company I've dealt with before. They have a phone. If they don't answer they will respond via email. Real people on the other end handle the order. They are the seller. And their website is highly functional. I can easily find the part I need and don't need to enable script, cookies, or any other superfluous functionality. I don't think that's too much to expect. It's possible the same company gets more business through Amazon. For the sake of illustration, let's say they do. In that case I could order through Amazon and maybe actually pay less because Amazon drives a hard bargain. I can take money away from Midwest and give it to Jeff Bezos, saving a little myself. In the process I help Amazon spread their business model of abusing workers and monopoly tactics, helping to put small companies out of business. And if I have problems? I certainly won't be able to call Steve or Al or Mildred at Amazon and have them look into it for me. I'm pretty sure Jeff Bezos doesn't answer phones. And what about after Amazon puts companies like Midwest out of business? Amazon is still losing money on everything except their business web hosting. They're selling at a loss to grab market share. Once they put others out of business, those prices are not going to stay low. It's a parasite corporation. Is NewEgg different? Maybe, but I don't see any evidence of it. Their webpages look almost exactly like Amazon's, including the links to become a "NewEgg vendor". I'd much rather pay a little more to the small company that takes personal responsibility in their business dealings. Unfortunately, I don't know of a company for buying computer parts anymore. Since TigerDirect sold out, I mostly go to Microcenter locally. But they're mostly a discount store with dented boxes and clerks who usually know far less than they seem to. And I've had trouble with them in the past over returns. They're also very aggressive about trying to get people to give them personal information. So they're not my first choice. But for something like a motherboard they're actually the only store left in the entire Boston metro area. That's what Amazon has done to retail. One computer parts store. One office store. One dep't store. One store for buying TVs. Very few bookstores... |
#18
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Price Matching BS at BestBuy
Mayayana wrote on 1/9/2018 7:51 AM:
"Diesel" wrote Then there's the middleman design of the business, and as far as I know NewEgg also doesn't have a phone number. I don't want to support that kind of business model. I've talked to them many times on the phone and they, in general, have been helpful. Try logging in and look for contact. If you object to creating an account, they might object to talking to you. NEWEGG has a big problem: they provide the best product specs and reviews, search capability, and drill down of any of the major suppliers as far as I know. People use those facilities then go buy the product somewhere else to save a half percent. Perhaps they want a little buy in from a customer before paying some one to talk with them on the phone. NEWEGG and many other online businesses have learned that customers are critical to their business but not the infant terribles (a French expression that I don't know how to spell) that complain so much, want to feel privileged to do so, and but go else where. -- Jeff Barnett |
#19
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Price Matching BS at BestBuy
"Jeff Barnett" wrote
| NEWEGG has a | big problem: they provide the best product specs and reviews, search | capability, and drill down of any of the major suppliers as far as I | know. People use those facilities then go buy the product somewhere else | to save a half percent. You're saying their website is bad because they don't want people using them only for reference?! | Perhaps they want a little buy in from a | customer before paying some one to talk with them on the phone. I did find a phone number. If they have a number they shouldn't mind taking orders over the phone. I haven't tried that. Given their website functionality I'm not interested. But it's good to know they have happy customers. |
#20
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Price Matching BS at BestBuy
"Mayayana" news32kub$1t7e$1
@gioia.aioe.org Tue, 09 Jan 2018 14:51:52 GMT in alt.windows7.general, wrote: Then there's the middleman design of the business, and as far as I know NewEgg also doesn't have a phone number. I don't want to support that kind of business model. Hmm... Contact Customer Support (800) 390-1119 Monday - Friday: 5:30 AM - 5:30 PM PT Saturday & Sunday: 8:30 AM - 5:00 PM PT from help.newegg.com I have another number that reduces hold time, though. It came on one of my old shipping papers. Unfortunately, I don't know of a company for buying computer parts anymore. Since TigerDirect sold out, I mostly go to Microcenter locally. But they're mostly a discount store with dented boxes and clerks who usually know far less than they seem to. And I've had trouble with them in the past over returns. They're also very aggressive about trying to get people to give them personal information. So they're not my first choice. But for something like a motherboard they're actually the only store left in the entire Boston metro area. That's what Amazon has done to retail. One computer parts store. One office store. One dep't store. One store for buying TVs. Very few bookstores... I see it here too. Many stores, gone. The customer will pay in the end, they just don't realize it right now. -- To prevent yourself from being a victim of cyber stalking, it's highly recommended you visit he https://tekrider.net/pages/david-brooks-stalker.php ================================================== = I'm setting my phaser on 'tickle.' |
#21
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Price Matching BS at BestBuy
"Mayayana" on Tue, 9 Jan 2018 09:51:52 -0500
typed in alt.windows7.general the following: Unfortunately, I don't know of a company for buying computer parts anymore. Since TigerDirect sold out, I mostly go to Microcenter locally. But they're mostly a discount store with dented boxes and clerks who usually know far less than they seem to. And I've had trouble with them in the past over returns. They're also very aggressive about trying to get people to give them personal information. I use "Zaphod Beetlebrox" And the Mrs and I have been using the her old telephone number for all the loyalty programs. I might be interesting to call that number and see if anyone answers. So they're not my first choice. But for something like a motherboard they're actually the only store left in the entire Boston metro area. That's what Amazon has done to retail. One computer parts store. One office store. One dep't store. One store for buying TVs. Very few bookstores... -- pyotr filipivich Next month's Panel: Graft - Boon or blessing? |
#22
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Price Matching BS at BestBuy
"pyotr filipivich" wrote
| They're also very aggressive about | trying to get people to give them personal | information. | | I use "Zaphod Beetlebrox" That doesn't help me. If I try to use it now they'll know I'm not the real Zaphod because you're already in their database. "I know you're not the real Zaphod because he's in our database and I can see from Geo- location apps that he's 1,000 miles away right now. As usual, he's visiting one Pyotr Filipivich for the day. So you, sir, are lying and therefore you get no discount." |
#23
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Price Matching BS at BestBuy
Mayayana wrote on 1/9/2018 10:54 AM:
"Jeff Barnett" wrote | NEWEGG has a | big problem: they provide the best product specs and reviews, search | capability, and drill down of any of the major suppliers as far as I | know. People use those facilities then go buy the product somewhere else | to save a half percent. You're saying their website is bad because they don't want people using them only for reference?! Do you know the difference between a retailer and a reference library? I do think the want to turn services into future profits. | Perhaps they want a little buy in from a | customer before paying some one to talk with them on the phone. I did find a phone number. If they have a number they shouldn't mind taking orders over the phone. I haven't tried that. Given their website functionality I'm not interested. But it's good to know they have happy customers. I think your original complaint was that they had no phone number; I'm glad to hear that has been cleared up. Now that you can call them, you might ask why no phone orders and see why you don't agree with the answer. I'm betting you wont agree no matter what you learn. -- Jeff Barnett |
#24
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Price Matching BS at BestBuy
"Mayayana" on Wed, 10 Jan 2018 13:22:50
-0500 typed in alt.windows7.general the following: "pyotr filipivich" wrote | They're also very aggressive about | trying to get people to give them personal | information. | | I use "Zaphod Beetlebrox" That doesn't help me. If I try to use it now they'll know I'm not the real Zaphod because you're already in their database. "I know you're not the real Zaphod because he's in our database and I can see from Geo- location apps that he's 1,000 miles away right now. As usual, he's visiting one Pyotr Filipivich for the day. So you, sir, are lying and therefore you get no discount." Bummer. I remember a writer saying he used "Millhouse" as his mother's maiden name, on the hopes that the bank would mistake him for President Nixon and give him the President's money. I was reminded that those security answers do not have to be correct - just one's you can remember. 1st Pet's name umm - "Doggie"? -- pyotr filipivich Next month's Panel: Graft - Boon or blessing? |
#25
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Price Matching BS at BestBuy
"Jeff Barnett" wrote
| You're saying their website is bad because | they don't want people using them only for | reference?! | | Do you know the difference between a retailer and a reference library? I | do think the want to turn services into future profits. | You're saying their site is deliberately broken for anyone who doesn't create an account and/or buy something. Maybe. It sounds crazy to me, but I guess they don't mind losing the business. | | Perhaps they want a little buy in from a | | customer before paying some one to talk with them on the phone. | | I did find a phone number. If they have a number | they shouldn't mind taking orders over the phone. | I haven't tried that. Given their website functionality | I'm not interested. But it's good to know they have | happy customers. | | I think your original complaint was that they had no phone number; I'm | glad to hear that has been cleared up. No. My original complaint was that their webpages work poorly and don't show prices without javascript enabled. Or maybe they don't show prices unless I create an account, as you implied? The lack of personal contact with many online sites is another issue, but one I consider when I'm looking to buy something. The only reason I can think of for showing no price is because they want to collect data on me before they tell me what an item will cost. Maybe they want to call to their advertisers, exchange IDs, and make some side profits on targetted ads and datamining. Probably they have different prices for different people. That would explain the problem of no prices posted. If they charge everyone the same then that price should be part of the page. (Dynamic updates don't require client-side script.) On the other hand, if it's as you say and I'll never be able to check prices without opening an account that implies NewEgg is essentially a combination shopping club and datamining operation, and that I have to give them my personal information before I can really even enter the store. | Now that you can call them, you | might ask why no phone orders and see why you don't agree with the | answer. I'm betting you wont agree no matter what you learn. You think I'm just a complainer? I thought I laid it out pretty clearly. I prefer to deal with companies where I can call in an order and I don't want to have to enable javascript just to look at their site. I want honest pricing. I don't want to cooperate with a site that can change prices depending on the visitor. I'll go elsewhwere. That seems to bother you more than it does me. But I will keep in mind that NewEgg has at least some customers who are strident fans -- in case they ever fix their website. That's a good sign. |
#26
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Price Matching BS at BestBuy
Mayayana wrote on 1/10/2018 12:23 PM:
"Jeff Barnett" wrote No. My original complaint was that their webpages work poorly and don't show prices without javascript enabled. Or maybe they don't show prices unless I create an account, as you implied? I'm using the Firefox browser and the Java/JavaScript plugin hasn't been supported for a while so I think you have a different problem. I bought something there a few day ago and saw the price before. Like many retailers selling price protected items, prices are hidden until you click on something or add to cart. That is a pain in the ass but every web site selling that item at a discount will do the same. (If different, you're probably be offered a knockoff.) -- Jeff Barnett |
#27
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Price Matching BS at BestBuy
On Wed, 10 Jan 2018 11:23:46 -0800, pyotr filipivich
wrote: [snip] I was reminded that those security answers do not have to be correct - just one's you can remember. Well, when you get around to answering them, they sure have to be! 1st Pet's name umm - "Doggie"? HA! For me, "Fleabag" (a cat). My dad named her. I never asked why. (Though I might have used "Kittycat" first. We had some rabbits that dogs were trying to get at so mom and dad butchered them. My question -- I was a preschooler at the time -- "Are we going to put Kittycat and Doggy in the deepfreeze, too?") Or "Stripe". There was a comic with a spotted dog named Stripe. Sincerely, Gene Wirchenko |
#28
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Price Matching BS at BestBuy
On Thu, 11 Jan 2018 09:15:05 -0800, Gene Wirchenko
wrote: On Wed, 10 Jan 2018 11:23:46 -0800, pyotr filipivich wrote: [snip] I was reminded that those security answers do not have to be correct - just one's you can remember. Well, when you get around to answering them, they sure have to be! What they're saying is that when you're challenged with one of your security questions, the answer you give has to match the answer you gave when you set it up. That's all. When you create security questions, it's considered a good practice to provide the 'wrong' answer, but the key is to be able to provide that same 'wrong' answer later, when challenged. -- Char Jackson |
#29
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Price Matching BS at BestBuy
"Mayayana"
news alt.windows7.general, wrote: "Jeff Barnett" wrote | You're saying their website is bad because | they don't want people using them only for | reference?! | | Do you know the difference between a retailer and a reference | library? I do think the want to turn services into future | profits. | You're saying their site is deliberately broken for anyone who doesn't create an account and/or buy something. Maybe. It sounds crazy to me, but I guess they don't mind losing the business. I'm sorry, but I don't find requiring the use of javascript to be the result of a broken website. You may not agree with the design, but, that doesn't mean it's broken. Those of us who can tolerate the site layout and requirements to use it more than makeup whatever losses you feel they are incurring by not catering to individuals such as yourself. This isn't the days of simple html that had no scripting based languages also present. Those days are for the most part, long gone. | I think your original complaint was that they had no phone | number; I'm glad to hear that has been cleared up. No. My original complaint was that their webpages work poorly and don't show prices without javascript enabled. Or maybe they don't show prices unless I create an account, as you implied? They infact do show prices without you having to be signed in. I've been a pleased newegg'r for a number of years now. And the site loads and works fine for me on a variety of browsers and OS configurations. Of course, I trust the site to a point and allow it to run scripts within the browser. The lack of personal contact with many online sites is another issue, but one I consider when I'm looking to buy something. I'm not sure what you mean by this statement... The only reason I can think of for showing no price is because they want to collect data on me before they tell me what an item will cost. What data do you think they are going to collect on you specifically when you don't need to be signed in to view pricing information? That would explain the problem of no prices posted. If they charge everyone the same then that price should be part of the page. (Dynamic updates don't require client-side script.) Prices are posted, you just have to allow the site to work as intended in your browser. Which means, allowing scripting. On the other hand, if it's as you say and I'll never be able to check prices without opening an account that implies NewEgg is essentially a combination shopping club and datamining operation, and that I have to give them my personal information before I can really even enter the store. I don't know why you think you need to be signed in to view pricing. You're making far too many assumptions with nothing to support them. | Now that you can call them, you | might ask why no phone orders and see why you don't agree with | the answer. I'm betting you wont agree no matter what you learn. You think I'm just a complainer? You tend to do that the majority of the time. No offense intended. I thought I laid it out pretty clearly. I prefer to deal with companies where I can call in an order and I don't want to have to enable javascript just to look at their site. I want honest pricing. I don't want to cooperate with a site that can change prices depending on the visitor. I've called in orders over the phone before, but, you do need to have the newegg part/item number to do so. They don't have time to discuss or compare products for you over the phone though. That's what the website is for. Some companies/purchasers may infact get different pricing, if you do enough business to justify it. I know techdata would give you one price and me another, due to difference in volume and amount of material purchased. I know of several local electrical suppply houses in this area that do the same thing. They don't charge me full retail due to the business relationship I have with them, where as if you walked into one that sold to the public, you'd pay a higher price than myself for the same material and/or tool. This is the way in which many companies work if in specific markets. I'm surprised you have a problem with that. I'll go elsewhwere. That seems to bother you more than it does me. But I will keep in mind that NewEgg has at least some customers who are strident fans -- in case they ever fix their website. That's a good sign. There website is fine. Newegg has thousands of customers; they've been around a long time. They keep those customers with the awesome price of components, etc, and excellent customer support after the sale. It would be different if you knew anything about the company, but, until recently; you didn't even know they had a phone number you could call and talk to a person. So, your opinions of newegg and it's site really aren't useful to anyone. Especially those of us who have done business with them before and will happily continue doing so. -- To prevent yourself from being a victim of cyber stalking, it's highly recommended you visit he https://tekrider.net/pages/david-brooks-stalker.php ================================================== = 'Gullible' isn't in the dictionary. Go ahead, look it up! |
#30
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Price Matching BS at BestBuy
On Thu, 11 Jan 2018 13:20:06 -0600, Char Jackson
wrote: On Thu, 11 Jan 2018 09:15:05 -0800, Gene Wirchenko wrote: On Wed, 10 Jan 2018 11:23:46 -0800, pyotr filipivich wrote: [snip] I was reminded that those security answers do not have to be correct - just one's you can remember. Well, when you get around to answering them, they sure have to be! What they're saying is that when you're challenged with one of your security questions, the answer you give has to match the answer you gave when you set it up. That's all. I know that. Many security questions provided ask about a favourite. Since that can easily change over time, they are bad questions. When you create security questions, it's considered a good practice to provide the 'wrong' answer, but the key is to be able to provide that same 'wrong' answer later, when challenged. I have seen some sites where it is required that the answers be different. This means one still has to keep track of the answers. Sincerely, Gene Wirchenko |
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