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XP SP2 interfers with Yahoo's webhosting software



 
 
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  #1  
Old August 28th 04, 03:05 AM
newc
external usenet poster
 
Posts: n/a
Default XP SP2 interfers with Yahoo's webhosting software

How can I get XP Service Pack 2 to stop interferring with Yahoo's webhosting
software, specifically their PageBuilder program? Was it something I
inadvertently toggled in my SP2 firewall settings?

Please note that I have already read Microsoft's KBA #842242 "Some programs
seem to stop working after you install Windows XP Service Pack 2." I did not
get a Windows Firewall Security Alert dialog box. There was no program to
enable, because the firewall exceptions program only allowed me to select
programs on my computer, not those shared by a website such as yahoo and
PageBuilder. And I had no idea what port to manually open.

And I read KBA# 875357 "Troubleshooting Windows Firewall settings in Windows
XP Service Pack 2." I didn't know what to do with the info the tools could
give me.

Somewhere at microsoft.com, I found a list of games & web sites affected by
XP2 and the new settings & ports to enable them, but yahoo & PageBuilder
wasn't on this list.

I finally reversed a bunch of SP2 firewall stuff with unfamiliar acronyms in
order to download a java enabler in order to get the basic PageBuilder
software to work. I thought I reset all the settings I had changed, but now I
get pop-ups and spam in my OE just like I had with SP1 AND I still have
PageBuilder problems. (And I already had Norton AV, so I didn't see a change
here.)

Now Yahoo's PageBuilder works - except that something is inserting question
marks into my text - and it isn't me. (quit laughing, this is serious) The
question marks show up in the html source code and into what is seen on my
webpage, but does not show up in the PageBuilder text box.

I accessed my website & PageBuilder from another computer - one with Windows
XP with Service Pack 1. (note: I had no trouble with Yahoo's PageBuilder for
2 years when I had Windows XP with SP1 on the same computer that now has
Windows XP SP2. yeah I reformatted, but I used my existing XP & Works disks.)
I found I can use PageBuilder without problem - no question marks. And I
found that on this other computer, the PageBuilder text box of the work I did
on the computer with XP SP2 showed little rectangles where the question marks
appeared on the webpage.

I then rebooted my Windos XP SP2 computer & tried again. I still get
question marks in my web pages - and only the computer with XP SP2 puts them
there.

I've contacted yahoo about this, but I think this is related to XP SP2. I
just don't understand how.

I'd like to get the question marks out of my web pages & I'd like to be able
to use the features that XP SP2 provides. How can I do both on the same
computer?

thanks for listening.





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  #2  
Old August 28th 04, 10:08 AM
external usenet poster
 
Posts: n/a
Default XP SP2 interfers with Yahoo's webhosting software

You shpuld have downloaded the Yahoo upgrade first (or
now) you should find this on Yahoo home page
-----Original Message-----
How can I get XP Service Pack 2 to stop interferring

with Yahoo's webhosting
software, specifically their PageBuilder program? Was it

something I
inadvertently toggled in my SP2 firewall settings?

Please note that I have already read Microsoft's KBA

#842242 "Some programs
seem to stop working after you install Windows XP

Service Pack 2." I did not
get a Windows Firewall Security Alert dialog box. There

was no program to
enable, because the firewall exceptions program only

allowed me to select
programs on my computer, not those shared by a website

such as yahoo and
PageBuilder. And I had no idea what port to manually

open.

And I read KBA# 875357 "Troubleshooting Windows Firewall

settings in Windows
XP Service Pack 2." I didn't know what to do with the

info the tools could
give me.

Somewhere at microsoft.com, I found a list of games &

web sites affected by
XP2 and the new settings & ports to enable them, but

yahoo & PageBuilder
wasn't on this list.

I finally reversed a bunch of SP2 firewall stuff with

unfamiliar acronyms in
order to download a java enabler in order to get the

basic PageBuilder
software to work. I thought I reset all the settings I

had changed, but now I
get pop-ups and spam in my OE just like I had with SP1

AND I still have
PageBuilder problems. (And I already had Norton AV, so I

didn't see a change
here.)

Now Yahoo's PageBuilder works - except that something is

inserting question
marks into my text - and it isn't me. (quit laughing,

this is serious) The
question marks show up in the html source code and into

what is seen on my
webpage, but does not show up in the PageBuilder text

box.

I accessed my website & PageBuilder from another

computer - one with Windows
XP with Service Pack 1. (note: I had no trouble with

Yahoo's PageBuilder for
2 years when I had Windows XP with SP1 on the same

computer that now has
Windows XP SP2. yeah I reformatted, but I used my

existing XP & Works disks.)
I found I can use PageBuilder without problem - no

question marks. And I
found that on this other computer, the PageBuilder text

box of the work I did
on the computer with XP SP2 showed little rectangles

where the question marks
appeared on the webpage.

I then rebooted my Windos XP SP2 computer & tried again.

I still get
question marks in my web pages - and only the computer

with XP SP2 puts them
there.

I've contacted yahoo about this, but I think this is

related to XP SP2. I
just don't understand how.

I'd like to get the question marks out of my web pages &

I'd like to be able
to use the features that XP SP2 provides. How can I do

both on the same
computer?

thanks for listening.





.

  #3  
Old August 30th 04, 04:23 PM
newc
external usenet poster
 
Posts: n/a
Default XP SP2 interfers with Yahoo's webhosting software

Uh, which yahoo upgrade do you mean? I went to the yahoo.com homepage and
yahoo's small business web hosting homepage and didn't find any upgrades to
download - and definitely didn't find any mention of how to deal with XP SP2
interference.

I shopuld also say that when I encountered this problem, I first searched
yahoo's FAQ and help areas and then, when I couldn't find anything to match
my problem, I contacted yahoo's customer care people. They think it's a
firewall problem, but they think the firewall must have suddenly appeared in
my Norton AV 2004. I told them about XP SP2 - and about how my Win XP with
SP1 computer - with the same Norton AV 2004 - works just fine with their
product, but they keep saying things like "try restarting your computer." It
hasn't helped. Yahoo customer care ppl haven't said peep about downloading
any yahoo update.

" wrote:

You shpuld have downloaded the Yahoo upgrade first (or
now) you should find this on Yahoo home page
-----Original Message-----
How can I get XP Service Pack 2 to stop interferring

with Yahoo's webhosting
software, specifically their PageBuilder program? Was it

something I
inadvertently toggled in my SP2 firewall settings?

Please note that I have already read Microsoft's KBA

#842242 "Some programs
seem to stop working after you install Windows XP

Service Pack 2." I did not
get a Windows Firewall Security Alert dialog box. There

was no program to
enable, because the firewall exceptions program only

allowed me to select
programs on my computer, not those shared by a website

such as yahoo and
PageBuilder. And I had no idea what port to manually

open.

And I read KBA# 875357 "Troubleshooting Windows Firewall

settings in Windows
XP Service Pack 2." I didn't know what to do with the

info the tools could
give me.

Somewhere at microsoft.com, I found a list of games &

web sites affected by
XP2 and the new settings & ports to enable them, but

yahoo & PageBuilder
wasn't on this list.

I finally reversed a bunch of SP2 firewall stuff with

unfamiliar acronyms in
order to download a java enabler in order to get the

basic PageBuilder
software to work. I thought I reset all the settings I

had changed, but now I
get pop-ups and spam in my OE just like I had with SP1

AND I still have
PageBuilder problems. (And I already had Norton AV, so I

didn't see a change
here.)

Now Yahoo's PageBuilder works - except that something is

inserting question
marks into my text - and it isn't me. (quit laughing,

this is serious) The
question marks show up in the html source code and into

what is seen on my
webpage, but does not show up in the PageBuilder text

box.

I accessed my website & PageBuilder from another

computer - one with Windows
XP with Service Pack 1. (note: I had no trouble with

Yahoo's PageBuilder for
2 years when I had Windows XP with SP1 on the same

computer that now has
Windows XP SP2. yeah I reformatted, but I used my

existing XP & Works disks.)
I found I can use PageBuilder without problem - no

question marks. And I
found that on this other computer, the PageBuilder text

box of the work I did
on the computer with XP SP2 showed little rectangles

where the question marks
appeared on the webpage.

I then rebooted my Windos XP SP2 computer & tried again.

I still get
question marks in my web pages - and only the computer

with XP SP2 puts them
there.

I've contacted yahoo about this, but I think this is

related to XP SP2. I
just don't understand how.

I'd like to get the question marks out of my web pages &

I'd like to be able
to use the features that XP SP2 provides. How can I do

both on the same
computer?

thanks for listening.





.


 




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