Acronis True Image 2013 Problem

I have used Acronis True Image 2013 to create a .TIB image file of my
W7 disk. I copied that .TIB file to an external USB drive. I now
want to do a restore from that .TIB file to a new hard drive. I used
to do this (altho I think it was with earlier Acronis version).
Acronis 'restore' will not recognize the USB drive at all. So of
course I cannot get it to find and use the .TIB file.

Anyone else have this problem? How did you solve my problem?

Thanks

Peter

wrote:
I have used Acronis True Image 2013 to create a .TIB image file of my
W7 disk. I copied that .TIB file to an external USB drive. I now
want to do a restore from that .TIB file to a new hard drive. I used
to do this (altho I think it was with earlier Acronis version).
Acronis 'restore' will not recognize the USB drive at all. So of
course I cannot get it to find and use the .TIB file.

Anyone else have this problem? How did you solve my problem?

Thanks

Peter

Plug your USB hard drive into the *USB2* black port,
not a *USB3* blue port. (Yes, I know it will go
slower, but it will work.)

Rescue disc material needs USB3 drivers for the
new blue ports. Check to see if Acronis has
a WinPE/ADK kit with driver menu, and tick
boxes corresponding to the custom hardware
on the motherboard. By building a custom
WinPE, then burning a disk with it, the USB3
port would work.

OK, this seems a pretty crazy way to do it.

https://forum.acronis.com/forum/35238

And this one would "see" the USB3 port, but it
isn't for your version of TIH. The reason this
would work, is Win8 has built-in USB3 support
("Microsoft" driver), and WinPE 5.0 is likely
to be the WinPE that has the USB3 driver in it.
If there was some way to back-port WinPE 5
to TIH 2013, you might be able to get it work.

https://kb.acronis.com/content/46185

The latest version of Macrium Reflect Free 6,
they have a WinPE builder that lists the
drivers it is going to include. The person
who made this boot CD, has a VIA USB2 card,
and you can see VIA USB2 drivers being included.
In Macrium Reflect Free 5, this menu didn't
exist and you had no mechanism to add stuff.

http://i61.tinypic.com/ad18nl.jpg

Anyway, just something to consider, as
to why the USB3 port doesn't work.

It could easily be failing for some other reason...

Paul

wrote in message
...
I have used Acronis True Image 2013 to create a .TIB image file of my
W7 disk. I copied that .TIB file to an external USB drive. I now
want to do a restore from that .TIB file to a new hard drive. I used
to do this (altho I think it was with earlier Acronis version).
Acronis 'restore' will not recognize the USB drive at all. So of
course I cannot get it to find and use the .TIB file.

Anyone else have this problem? How did you solve my problem?

Thanks

Peter

I assume you're using either the installation CD or the Rescue CD to do
this?

Using that version, I had that same problem occasionally until I downloaded
the latest build (Build 6514 at that time). Some of the tricks I have tried
in the past we make sure BIOS is set to Legacy USB; plug the USB drive
after the ATI interface is up; plug the USB drive in after the initial
splash screen is gone, but before the interface is up. Sometimes they
worked, sometimes they didn't; it seems to be a timing thing, and I wasn't
always on time :-(

Since the latest build, I haven't had any problems with it seeing any of my
external USB drives on either of my notebooks or on my desktop.
--
SC Tom

On Mon, 3 Aug 2015 09:07:48 -0400, "SC Tom" wrote:



wrote in message
.. .
I have used Acronis True Image 2013 to create a .TIB image file of my
W7 disk. I copied that .TIB file to an external USB drive. I now
want to do a restore from that .TIB file to a new hard drive. I used
to do this (altho I think it was with earlier Acronis version).
Acronis 'restore' will not recognize the USB drive at all. So of
course I cannot get it to find and use the .TIB file.

Anyone else have this problem? How did you solve my problem?

Thanks

Peter

I assume you're using either the installation CD or the Rescue CD to do
this?

Actually no. Though I do have a RESCUE CD. I sould try it I guess.
Thanks\Peter


Using that version, I had that same problem occasionally until I downloaded
the latest build (Build 6514 at that time). Some of the tricks I have tried
in the past we make sure BIOS is set to Legacy USB; plug the USB drive
after the ATI interface is up; plug the USB drive in after the initial
splash screen is gone, but before the interface is up. Sometimes they
worked, sometimes they didn't; it seems to be a timing thing, and I wasn't
always on time :-(

Since the latest build, I haven't had any problems with it seeing any of my
external USB drives on either of my notebooks or on my desktop.

wrote:
I have used Acronis True Image 2013 to create a .TIB image file of my
W7 disk. I copied that .TIB file to an external USB drive. I now
want to do a restore from that .TIB file to a new hard drive. I used
to do this (altho I think it was with earlier Acronis version).
Acronis 'restore' will not recognize the USB drive at all. So of
course I cannot get it to find and use the .TIB file.

Anyone else have this problem? How did you solve my problem?

Thanks

Peter

I had mine backed up on an external hard drive with Acronis when my
computer died. Booted up on the rescue disk and could not restore.
Don't know if the external drive was in the USB-2 drive or the USB-3
port. Anyway I quit using Acronis after that.

--
GW Ross

What is worth doing is worth the
trouble of asking somebody to do it.

wrote on 08/03/2015 9:43 AM:
On Mon, 3 Aug 2015 09:07:48 -0400, "SC Tom" wrote:



wrote in message
...
I have used Acronis True Image 2013 to create a .TIB image file of my
W7 disk. I copied that .TIB file to an external USB drive. I now
want to do a restore from that .TIB file to a new hard drive. I used
to do this (altho I think it was with earlier Acronis version).
Acronis 'restore' will not recognize the USB drive at all. So of
course I cannot get it to find and use the .TIB file.

Anyone else have this problem? How did you solve my problem?

Thanks

Peter

I assume you're using either the installation CD or the Rescue CD to do
this?

Actually no. Though I do have a RESCUE CD. I sould try it I guess.
Thanks\Peter


Maybe. But if your rescue cd is not the latest version it might be more
appropriate and certainly prudent to logon to your Acronis account and
obtain the latest version (iso file) and create a new and latest version
boot media cd.


--
...winston
msft mvp windows experience

On Mon, 03 Aug 2015 11:23:23 -0400, "G. Ross"
wrote:

wrote:
I have used Acronis True Image 2013 to create a .TIB image file of my
W7 disk. I copied that .TIB file to an external USB drive. I now
want to do a restore from that .TIB file to a new hard drive. I used
to do this (altho I think it was with earlier Acronis version).
Acronis 'restore' will not recognize the USB drive at all. So of
course I cannot get it to find and use the .TIB file.

Anyone else have this problem? How did you solve my problem?

Thanks

Peter

I had mine backed up on an external hard drive with Acronis when my
computer died. Booted up on the rescue disk and could not restore.
Don't know if the external drive was in the USB-2 drive or the USB-3
port. Anyway I quit using Acronis after that.


That's my thinking.

I'm thinking Macrium R

Peter

Piper wrote:

I have used Acronis True Image 2013 to create a .TIB image file of my
W7 disk. I copied that .TIB file to an external USB drive. I now
want to do a restore from that .TIB file to a new hard drive. I used
to do this (altho I think it was with earlier Acronis version).
Acronis 'restore' will not recognize the USB drive at all. So of
course I cannot get it to find and use the .TIB file.

You have to boot using the WinPE bootable version of True Image. That
will have the needed USB drivers in the Windows environment that you
boot to find the external USB-attached drive. Acronis runs through a
wizard to create the bootable WinPE .iso that you burn onto CD; however,
Microsoft changed their licensing for their WAIK (Windows Automated
Installation Kit - which has the WinPE environ) which now requires the
WAIK be downloaded from Microsoft, not from elsewhere or bundled with a
3rd party product. So you have to download the WAIK, install it, and
then use the True Image wizard to create a bootable WinPE disc.

You should use the WAIK that has the WinPE version that matches the
Windows version you're trying to restore, or, at least, use a version of
WAIK that has a later version of WinPE than the OS you backed up. So,
for Windows 7, use the WAIK that has Windows 7 in the WinPE image.

https://technet.microsoft.com/en-us/...(v=ws.10).aspx
http://www.microsoft.com/en-us/downl...s.aspx?id=5753

The Linux OS in the standard boot image does not have support for all
the Windows features. That's why you need to create a rescue disc that
has WinPE as the boot OS. The problem was that ATI 2013 had the WinPE
wizard in the separate Plus Pack (that cost more money).

https://kb.acronis.com/content/41681
http://www.acronis.com/en-us/support...html#8763.html

Back then, one of the lures to buy the Plus Pack was its WinPE wizard.
Without the bootable WinPE disc, you're stuck with the limited features
in the bootable Linux rescue disc. Apparently Acronis eventually
included the WinPE plug-in and wizard in later versions of True Image
(https://kb.acronis.com/content/48152 says the wizard is in ATI 2015).
You would have to contact Acronis to see if they still sell the ATI 2013
Plus Pack; however, by the time you pay that price, you might as well as
just upgrade to the 2015 version (but check with Acronis if they really
do include the WinPE plug-in and wizard in the 2015 version).