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  #1  
Old December 3rd 04, 01:01 AM
jon gillis
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Default error

Can anyone tell me what this error message is all about? I have winxp home.
The error is " the instruction at 0x7c9105f8 reference memory at 8x02340010
memory could not be read" Click ok to terminate.


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  #2  
Old December 3rd 04, 01:54 AM
Malke
external usenet poster
 
Posts: n/a
Default error

jon gillis wrote:

Can anyone tell me what this error message is all about? I have winxp
home. The error is " the instruction at 0x7c9105f8 reference memory at
8x02340010 memory could not be read" Click ok to terminate.


What are you doing when you get the error? Running what application?
When does the error occur?

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
  #3  
Old December 3rd 04, 02:02 PM
jon gillis
external usenet poster
 
Posts: n/a
Default error

Usually I am running Internet Explorer and it happens mostly when shutting
down. Today the error was differant in that reference memory was at
ox2570010 and I could not close the window until I shutdown.
"Malke" wrote in message
...
jon gillis wrote:

Can anyone tell me what this error message is all about? I have winxp
home. The error is " the instruction at 0x7c9105f8 reference memory at
8x02340010 memory could not be read" Click ok to terminate.


What are you doing when you get the error? Running what application?
When does the error occur?

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"



  #4  
Old December 3rd 04, 03:31 PM
Malke
external usenet poster
 
Posts: n/a
Default error

jon gillis wrote:

Usually I am running Internet Explorer and it happens mostly when
shutting down. Today the error was differant in that reference memory
was at ox2570010 and I could not close the window until I shutdown.
"Malke" wrote in message
...
jon gillis wrote:

Can anyone tell me what this error message is all about? I have
winxp home. The error is " the instruction at 0x7c9105f8 reference
memory at 8x02340010 memory could not be read" Click ok to
terminate.



When you are shutting down what? Windows or Internet Explorer? Please
run through these troubleshooting steps:

1) Scan in Safe Mode with current version (not earlier than 2003)
antivirus using updated definitions.

2) Remove spyware with Spybot Search & Destroy and Ad-aware. These
programs are free, so use them both since they complement each other.
There is a new version of CWShredder from Intermute. I would not
install the other Intermute programs, however. Alternately, there are
CoolWebSearch malware removal steps at SilentRunners.

Be sure to update these programs before running, and it is a good idea
to do virus/spyware scans in Safe Mode. Make sure you are able to see
all hidden files and extensions (View tab in Folder Options).

HijackThis is an excellent tool to discover and disable hijackers, but
it requires expert skill. See below for HijackThis links. A combination
of HijackThis and about:Buster works well in removing the about:Blank
homepage hijacker. Again, this is an expert tool and novices should get
help with it.

3) If you are running Windows ME or XP, you should disable/enable System
Restore because malware will be in the Restore Points. With ME, you
must disable System Restore completely. With XP, you can delete all but
the most recent (presumably clean) System Restore point from the More
Options section of Disk Cleanup (Runcleanmgr).

Links to help with malwa

Software/Methods:
http://www.safer-networking.org - Spybot Search & Destroy
http://www.lavasoftusa.com - Ad-aware
http://www.majorgeeks.com - good download site
http://www.intermute.com/spysubtract..._download.html
http://www.silentrunners.org/sr_cwsremoval.html. - SilentRunners

HijackThis:
http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Jim
Eshelman
http://spywarewarrior.com/viewforum.php?f=5 - Spyware Warrior HijackThis
forum
http://www.wilderssecurity.com/
http://forums.tomcoyote.org/
http://www.spywareinfo.com/forums/

General:
http://forum.aumha.org/ - look under "Security" for various forums
http://rgharper.mvps.org/cleanit.htm
http://mvps.org/winhelp2002/unwanted.htm
http://www.aumha.org/a/parasite.htm - The Parasite Fight
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Then move on to general maintenance:

1) Delete temporary and Temporary Internet Files.
2) Stop unnecessary services/programs from starting with Windows - see
www.blackviper.com for services info and
www.pacs-portal.co.uk/startup_index.htm for programs info.
3) Look in Event Viewer for clues.
4) Make sure you've visited Windows Update and applied all security
patches. Do not install driver updates from Windows Update.
5) Run a firewall.

At that point we will know that your computer is clean. If you continue
to get the errors after that, post back with more information. Include
the results of your troubleshooting and information about your Internet
connection (method, ISP) and your computer's hardware.

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
 




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