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Twain Scanner & Control Panel
I have a copier/scanner that runs a twain interface over TCP/IP - Konica
Minolta 7030. The scanner works fine and with the installed twain driver, I am able to scan into Paintshop and Word2007 however the scanner does not appear in the Contol Panel/Scanners & Cameras. I have installed OmniPro16 for an OCR program. They also supply a scanner wizard for setup. The Wizard sees the scanner just fine - The program does not. Trying to trouble shoot the problem, Nuance (OmniPro) is telling me the scanner must show up in the Control Panel to function. Yet it works fine with their stand alone wizard and my other programs. I have reinstalled the drivers and they all function fine, just don't show up in the Control Panel. I've tried to install thru the control panel but that wizard doesn't see the inf file anywhere. Konica doesn't supply an inf, only and exe that installs the drivers. I've gone to Windows/Twain_32 and the dll's are there but no inf file. Should the scanner show up in the control panel? any ideas on how to get it there so I can pursue the problem of the program not seeing it? thanks Paul |
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Twain Scanner & Control Panel
Cari, Konica doesn't advise on any particular application. It is a digital copier with a scanner function built in (Model 7030). They supply a twain driver and that is about it. The Twain driver works fine with Microsoft Word2007, Adobe Acrobat 8, PaintShopPro 10 and PaperPort 11. It works OK with the OmniPage Scanner setup wizard but when you try to use OmniPage 16, it isn't identified. Clearly an OmniPage issue but trying to get them to acknowledge that is like pulling teeth. They say the scanner needs to appear in the Control Panel/Scanners & Cameras before there program can use it. Strangely, it works ok with their stand alone wizard and also works fine with another product they wrote and sell, PaperPort. Sometimes, dealing with Tech support can be extremely frustrating. It is always someone else's problem. "Our code is never wrong" I've told them not to expect it to appear in the window and am pursuing it with them further, just a little more difficult since it isn't "officially" registered in the OS system. Any other input you may have would really be helpful Paul "Cari (MS-MVP)" wrote: Probably because the Scanner & Camera Wizard likes WIA drivers, not Twain ones. What OCR application do Konica recommend you use with this unit on XP? -- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "Paul P" Paul wrote in message ... I have a copier/scanner that runs a twain interface over TCP/IP - Konica Minolta 7030. The scanner works fine and with the installed twain driver, I am able to scan into Paintshop and Word2007 however the scanner does not appear in the Contol Panel/Scanners & Cameras. I have installed OmniPro16 for an OCR program. They also supply a scanner wizard for setup. The Wizard sees the scanner just fine - The program does not. Trying to trouble shoot the problem, Nuance (OmniPro) is telling me the scanner must show up in the Control Panel to function. Yet it works fine with their stand alone wizard and my other programs. I have reinstalled the drivers and they all function fine, just don't show up in the Control Panel. I've tried to install thru the control panel but that wizard doesn't see the inf file anywhere. Konica doesn't supply an inf, only and exe that installs the drivers. I've gone to Windows/Twain_32 and the dll's are there but no inf file. Should the scanner show up in the control panel? any ideas on how to get it there so I can pursue the problem of the program not seeing it? thanks Paul |
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Twain Scanner & Control Panel
I see you posted this two years ago but I don't know if you solved it. I have similar problem in that XP control panel does not see the Dell 2335dn MFP but both Paperpost 12 and Omnipage 18 work fine with it except I cannot set up a scanner button. I have to open the OCR programs in order to scan anything.
Did you ever get a solution to your issue? On Friday, July 25, 2008 1:24 PM Paul wrote: I have a copier/scanner that runs a twain interface over TCP/IP - Konica Minolta 7030. The scanner works fine and with the installed twain driver, I am able to scan into Paintshop and Word2007 however the scanner does not appear in the Contol Panel/Scanners & Cameras. I have installed OmniPro16 for an OCR program. They also supply a scanner wizard for setup. The Wizard sees the scanner just fine - The program does not. Trying to trouble shoot the problem, Nuance (OmniPro) is telling me the scanner must show up in the Control Panel to function. Yet it works fine with their stand alone wizard and my other programs. I have reinstalled the drivers and they all function fine, just don't show up in the Control Panel. I've tried to install thru the control panel but that wizard doesn't see the inf file anywhere. Konica doesn't supply an inf, only and exe that installs the drivers. I've gone to Windows/Twain_32 and the dll's are there but no inf file. Should the scanner show up in the control panel? any ideas on how to get it there so I can pursue the problem of the program not seeing it? thanks Paul On Saturday, July 26, 2008 8:42 PM Cari \(MS-MVP\) wrote: Probably because the Scanner & Camera Wizard likes WIA drivers, not Twain ones. What OCR application do Konica recommend you use with this unit on XP? -- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "Paul P" Paul wrote in message ... On Tuesday, July 29, 2008 2:41 PM Paul wrote: Cari, Konica doesn't advise on any particular application. It is a digital copier with a scanner function built in (Model 7030). They supply a twain driver and that is about it. The Twain driver works fine with Microsoft Word2007, Adobe Acrobat 8, PaintShopPro 10 and PaperPort 11. It works OK with the OmniPage Scanner setup wizard but when you try to use OmniPage 16, it isn't identified. Clearly an OmniPage issue but trying to get them to acknowledge that is like pulling teeth. They say the scanner needs to appear in the Control Panel/Scanners & Cameras before there program can use it. Strangely, it works ok with their stand alone wizard and also works fine with another product they wrote and sell, PaperPort. Sometimes, dealing with Tech support can be extremely frustrating. It is always someone else's problem. "Our code is never wrong" I've told them not to expect it to appear in the window and am pursuing it with them further, just a little more difficult since it isn't "officially" registered in the OS system. Any other input you may have would really be helpful Paul "Cari (MS-MVP)" wrote: |
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