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#1
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Windodws Updates fail to install themselves
Dell C521 64 bits, dual processor
Media Center Edition Ver 2002 SP3 Windows update downloaded six updates Thursday morning, but only four of them installed. Here are the four that failed: There was the same error code for all four: Error code: 0x800710 da: KB982214, KB981852, KB2183461, KB981997 FWIW, my wife's laptop downloaded and installed eleven (11) updates without incident. It has Home Edition on it. I Googled the error code but I can't make any sense of the two pages that turned up. They have nothing even remotely similar to what I do. Any suggestions? I ask for advice here because I consider the Microsoft Update help only as a last resort. Thanks Jack from Taxacola (formerly Pensacola), FL dele XXX |
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#2
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Windodws Updates fail to install themselves
Jackson wrote:
Dell C521 64 bits, dual processor Media Center Edition Ver 2002 SP3 Windows update downloaded six updates Thursday morning, but only four of them installed. Here are the four that failed: There was the same error code for all four: Error code: 0x800710 da: KB982214, KB981852, KB2183461, KB981997 FWIW, my wife's laptop downloaded and installed eleven (11) updates without incident. It has Home Edition on it. I Googled the error code but I can't make any sense of the two pages that turned up. They have nothing even remotely similar to what I do. Any suggestions? I ask for advice here because I consider the Microsoft Update help only as a last resort. First - while your system may be 64-bit capable - it is *not* 64-bit in practice. I know this because Windows XP Media Center Edition did not come in 64-bit and if you have SP3 - you don't have a 64-bit version of Windows XP of any flavor. Download the first one (save it, run it) - see if it installs manually. http://www.microsoft.com/downloads/d...8-8417A6BFD4D8 Come back - let us know. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#3
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Windodws Updates fail to install themselves
Jackson wrote:
Dell C521 64 bits, dual processor Media Center Edition Ver 2002 SP3 Windows update downloaded six updates Thursday morning, but only four of them installed. Here are the four that failed: There was the same error code for all four: Error code: 0x800710 da: KB982214, KB981852, KB2183461, KB981997 FWIW, my wife's laptop downloaded and installed eleven (11) updates without incident. It has Home Edition on it. I Googled the error code but I can't make any sense of the two pages that turned up. They have nothing even remotely similar to what I do. Any suggestions? I ask for advice here because I consider the Microsoft Update help only as a last resort. First - while your system may be 64-bit capable - it is *not* 64-bit in practice. I know this because Windows XP Media Center Edition did not come in 64-bit and if you have SP3 - you don't have a 64-bit version of Windows XP of any flavor. Download the first one (save it, run it) - see if it installs manually. http://www.microsoft.com/downloads/d...8-8417A6BFD4D8 Come back - let us know. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#4
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Windodws Updates fail to install themselves
Are any of the following updates listed in Add/Remove Programs? = KB979559;
KB979683; KB977165; KB2286198; KB982381 What anti-virus application or security suite is installed and is your subscription current? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? Has a(nother) Norton or McAfee application ever been installed on the computer? Did a Norton or McAfee free-trial come preinstalled on the computer when you bought it? (Doesn't matter if you never used or Activated it.) FYI: With the demise of Windows Update newsgroup on 01 July 2010, you will find support for Windows Update in this MS forum now: http://social.answers.microsoft.com/...istawu/threads Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2; Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) as well as your current IE version (e.g., IE6, IE7, IE8) in your first post. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 Jackson wrote: Dell C521 64 bits, dual processor Media Center Edition Ver 2002 SP3 Windows update downloaded six updates Thursday morning, but only four of them installed. Here are the four that failed: There was the same error code for all four: Error code: 0x800710 da: KB982214, KB981852, KB2183461, KB981997 FWIW, my wife's laptop downloaded and installed eleven (11) updates without incident. It has Home Edition on it. I Googled the error code but I can't make any sense of the two pages that turned up. They have nothing even remotely similar to what I do. Any suggestions? I ask for advice here because I consider the Microsoft Update help only as a last resort. Thanks Jack from Taxacola (formerly Pensacola), FL dele XXX |
#5
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Windodws Updates fail to install themselves
Are any of the following updates listed in Add/Remove Programs? = KB979559;
KB979683; KB977165; KB2286198; KB982381 What anti-virus application or security suite is installed and is your subscription current? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? Has a(nother) Norton or McAfee application ever been installed on the computer? Did a Norton or McAfee free-trial come preinstalled on the computer when you bought it? (Doesn't matter if you never used or Activated it.) FYI: With the demise of Windows Update newsgroup on 01 July 2010, you will find support for Windows Update in this MS forum now: http://social.answers.microsoft.com/...istawu/threads Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2; Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) as well as your current IE version (e.g., IE6, IE7, IE8) in your first post. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 Jackson wrote: Dell C521 64 bits, dual processor Media Center Edition Ver 2002 SP3 Windows update downloaded six updates Thursday morning, but only four of them installed. Here are the four that failed: There was the same error code for all four: Error code: 0x800710 da: KB982214, KB981852, KB2183461, KB981997 FWIW, my wife's laptop downloaded and installed eleven (11) updates without incident. It has Home Edition on it. I Googled the error code but I can't make any sense of the two pages that turned up. They have nothing even remotely similar to what I do. Any suggestions? I ask for advice here because I consider the Microsoft Update help only as a last resort. Thanks Jack from Taxacola (formerly Pensacola), FL dele XXX |
#6
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Windodws Updates fail to install themselves
On Fri, 13 Aug 2010 00:20:08 -0500, "Shenan Stanley"
wrote: Jackson wrote: Dell C521 64 bits, dual processor Media Center Edition Ver 2002 SP3 Windows update downloaded six updates Thursday morning, but only four of them installed. Here are the four that failed: There was the same error code for all four: Error code: 0x800710 da: KB982214, KB981852, KB2183461, KB981997 /../ Any suggestions? I ask for advice here because I consider the Microsoft Update help only as a last resort. First - while your system may be 64-bit capable - it is *not* 64-bit in practice. I know this because Windows XP Media Center Edition did not come in 64-bit and if you have SP3 - you don't have a 64-bit version of Windows XP of any flavor. I got those system items by right clicking MyComputer and selecting Properties. I know that some of my old 98 programs will not run on the MCE desktop while they run fine on my HomeEdition laptop. Go figger. Download the first one (save it, run it) - see if it installs manually. http://www.microsoft.com/downloads/d...8-8417A6BFD4D8 Come back - let us know. -- Shenan Stanley MS-MVP That was absolutely stupendous advice. I redid windows update, and it reported nine failed updates. Instead of selecting Express Update I took the other choice. This allowed me to select a single update. I selected the first one as you suggested, some cumulative thing, and told it to install itself. Then I sat back and waited for the Failed message to come back to mock me, but surprise! It installed itself! Then, since I thought my luck might suddenly be running, I did an express install on the remaining eight. They all installed! Fantastic! Thank you so much. Jack from Taxacola (formerly Pensacola), FL dele XXX |
#7
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Windodws Updates fail to install themselves
On Fri, 13 Aug 2010 00:20:08 -0500, "Shenan Stanley"
wrote: Jackson wrote: Dell C521 64 bits, dual processor Media Center Edition Ver 2002 SP3 Windows update downloaded six updates Thursday morning, but only four of them installed. Here are the four that failed: There was the same error code for all four: Error code: 0x800710 da: KB982214, KB981852, KB2183461, KB981997 /../ Any suggestions? I ask for advice here because I consider the Microsoft Update help only as a last resort. First - while your system may be 64-bit capable - it is *not* 64-bit in practice. I know this because Windows XP Media Center Edition did not come in 64-bit and if you have SP3 - you don't have a 64-bit version of Windows XP of any flavor. I got those system items by right clicking MyComputer and selecting Properties. I know that some of my old 98 programs will not run on the MCE desktop while they run fine on my HomeEdition laptop. Go figger. Download the first one (save it, run it) - see if it installs manually. http://www.microsoft.com/downloads/d...8-8417A6BFD4D8 Come back - let us know. -- Shenan Stanley MS-MVP That was absolutely stupendous advice. I redid windows update, and it reported nine failed updates. Instead of selecting Express Update I took the other choice. This allowed me to select a single update. I selected the first one as you suggested, some cumulative thing, and told it to install itself. Then I sat back and waited for the Failed message to come back to mock me, but surprise! It installed itself! Then, since I thought my luck might suddenly be running, I did an express install on the remaining eight. They all installed! Fantastic! Thank you so much. Jack from Taxacola (formerly Pensacola), FL dele XXX |
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