If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Blue Screen and Restarts - help!
Hello, my computer randomly restarts (or BSOD). This happens mainly when I'm
using graphics applications such as games. Microsoft Analysis seems to indicate it is hardware related. My hunch is that I need to upgrade the video card - it's 64mb SD RAM when my system memory is 512 MB DDR. I have heard that this creates a bottleneck that can cause problems. I have updated drivers (including BIOS) and scanned my system for trojans and viruses. Could someone please have a look at my system details below, and advise on the best (and cheapest) hardware upgrade. Many thanks, 2.40 gigahertz Intel Pentium 4 NVIDIA GeForce2 MX/MX 400 64 MB SD RAM 512 MB DDR RAM Creative SB Audigy Board: Gigabyte Technology Co., Ltd. SiS-645 Bus Clock: 133 megahertz Windows XP Professional Service Pack 2 -- * w a r a t a h * * * * * * * * * time wounds all heels |
Ads |
#2
|
|||
|
|||
Blue Screen and Restarts - help!
waratah wrote:
Hello, my computer randomly restarts (or BSOD). This happens mainly when I'm using graphics applications such as games. Microsoft Analysis seems to indicate it is hardware related. My hunch is that I need to upgrade the video card - it's 64mb SD RAM when my system memory is 512 MB DDR. I have heard that this creates a bottleneck that can cause problems. I have updated drivers (including BIOS) and scanned my system for trojans and viruses. Could someone please have a look at my system details below, and advise on the best (and cheapest) hardware upgrade. Many thanks, 2.40 gigahertz Intel Pentium 4 NVIDIA GeForce2 MX/MX 400 64 MB SD RAM 512 MB DDR RAM Creative SB Audigy Board: Gigabyte Technology Co., Ltd. SiS-645 Bus Clock: 133 megahertz Windows XP Professional Service Pack 2 You've included all the information except that which is necessary for a diagnosis. This is akin to calling your GP and telling them everything about you except what is actually wrong. No one can see your computer, therefore we cannot see what's on that screen. If the computer is restarting before you can view the contents of the screen: - Right click my computer properties advanced Settings (under start-up and recovery) untick 'automatically restart'. Then post the *EXACT* stop code here. For general BSOD troubleshooting see http://aumha.org/win5/kbestop.htm. -- Facon - the artificial bacon bits you get in Pizza Hut for sprinkling on salads. |
#3
|
|||
|
|||
Blue Screen and Restarts - help!
Hello Waratah,
To determine what driver is causing the problem I need you to enable driver verifier. Steps: 1) Windows Key + R 2) Type in 'verifier' and hit enter 3) Make sure 'Create Standard Setting' is selected and hit next 4) Click on 'Select all drivers installed on this computer' and hit Finish 5) Reboot There is a possibility that your computer will crash on reboot. If this occurs hit F8 when rebooting just before the windows logo screen and select the safe mode boot option. Follow the same steps above but on step 4 choose 'Select driver names from a list'; hit next; check the box next to any driver where the provider is not Microsoft; hit Finish; reboot. This will slow the performance of you computer a little while enabled but will hopefully catch the driver causing corruption. Next time you crash the blue screen will hopefully say something like "DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the corresponding minidump (by default it is at c:\windows\Minidump ) my way. If you have any questions or I didn't explain something well enough don't hesitate to e-mail me back. Good Luck, Joshua Smith OpenGL Test Lab Microsoft ----- Get Secure! www.microsoft.com/security This posting is provided "AS IS" with no warranties, and confers no rights "waratah" wrote in message ... Hello, my computer randomly restarts (or BSOD). This happens mainly when I'm using graphics applications such as games. Microsoft Analysis seems to indicate it is hardware related. My hunch is that I need to upgrade the video card - it's 64mb SD RAM when my system memory is 512 MB DDR. I have heard that this creates a bottleneck that can cause problems. I have updated drivers (including BIOS) and scanned my system for trojans and viruses. Could someone please have a look at my system details below, and advise on the best (and cheapest) hardware upgrade. Many thanks, 2.40 gigahertz Intel Pentium 4 NVIDIA GeForce2 MX/MX 400 64 MB SD RAM 512 MB DDR RAM Creative SB Audigy Board: Gigabyte Technology Co., Ltd. SiS-645 Bus Clock: 133 megahertz Windows XP Professional Service Pack 2 -- * w a r a t a h * * * * * * * * * time wounds all heels |
#4
|
|||
|
|||
Blue Screen and Restarts - help!
Thanks Joshua, I will try what you suggest and get back to you.
Chris (Waratah) "Joshua Smith [MSFT]" wrote: Hello Waratah, To determine what driver is causing the problem I need you to enable driver verifier. Steps: 1) Windows Key + R 2) Type in 'verifier' and hit enter 3) Make sure 'Create Standard Setting' is selected and hit next 4) Click on 'Select all drivers installed on this computer' and hit Finish 5) Reboot There is a possibility that your computer will crash on reboot. If this occurs hit F8 when rebooting just before the windows logo screen and select the safe mode boot option. Follow the same steps above but on step 4 choose 'Select driver names from a list'; hit next; check the box next to any driver where the provider is not Microsoft; hit Finish; reboot. This will slow the performance of you computer a little while enabled but will hopefully catch the driver causing corruption. Next time you crash the blue screen will hopefully say something like "DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the corresponding minidump (by default it is at c:\windows\Minidump ) my way. If you have any questions or I didn't explain something well enough don't hesitate to e-mail me back. Good Luck, Joshua Smith OpenGL Test Lab Microsoft ----- Get Secure! www.microsoft.com/security This posting is provided "AS IS" with no warranties, and confers no rights "waratah" wrote in message ... Hello, my computer randomly restarts (or BSOD). This happens mainly when I'm using graphics applications such as games. Microsoft Analysis seems to indicate it is hardware related. My hunch is that I need to upgrade the video card - it's 64mb SD RAM when my system memory is 512 MB DDR. I have heard that this creates a bottleneck that can cause problems. I have updated drivers (including BIOS) and scanned my system for trojans and viruses. Could someone please have a look at my system details below, and advise on the best (and cheapest) hardware upgrade. Many thanks, 2.40 gigahertz Intel Pentium 4 NVIDIA GeForce2 MX/MX 400 64 MB SD RAM 512 MB DDR RAM Creative SB Audigy Board: Gigabyte Technology Co., Ltd. SiS-645 Bus Clock: 133 megahertz Windows XP Professional Service Pack 2 -- * w a r a t a h * * * * * * * * * time wounds all heels |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Computer error - Restarts every 2 minutes with blue screen... | [email protected] | Windows XP Help and Support | 1 | November 17th 04 03:38 AM |
Random Restarts, also blue screen at start up from time to time | Sukhi | Hardware and Windows XP | 2 | August 7th 04 01:36 PM |
Solution to KB 174630: Windows XP Restarts Continuously with Blue Screen | Richard Bondi | Windows XP Help and Support | 4 | July 25th 04 05:02 AM |
Solution to KB 174630: Windows XP Restarts Continuously with Blue Screen | Richard Bondi | Windows XP Help and Support | 0 | July 18th 04 06:46 PM |