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Windows MM has encountered a problem and needs to close! Error.



 
 
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  #1  
Old July 25th 04, 06:00 AM
Sarah
external usenet poster
 
Posts: n/a
Default Windows MM has encountered a problem and needs to close! Error.

I posted the following message on the Movie Maker news group few days ago!
They tried very hard to help but at the end it was suggested that I
reinstall WinXP to fix the problem. I just wanted to give it another try
here to see if someone has had this error and maybe can help before
reinstalling XP! Thanks in advance.
---------------------------------
Error message starts here,

When I click the Icon for windows Movie Maker in XP Pro. It opens followed
by the following error,

"Windows Movie Maker has encountered a problem and needs to close. We are
sorry for the inconvenience".

Error signature,

AppName: moviemk.exe
AppVer: 2.0.3312.0
ModName: qedit.dll
ModVer: 6.5.1.900
Offset: 00018c80

When I click on the "send error report", it sends the error and it
automatically shuts down.

I can send the error text file that is sent to Microsoft if you need me to!
It is about 22 KB in size.

I have Windows XP Media Center edition and 3.00 GHz P4 and 1 GB of RAM.

Please help, I really need to use it ASAP. Thanks in advance!


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  #2  
Old July 25th 04, 10:45 AM
Mary Sauer
external usenet poster
 
Posts: n/a
Default Windows MM has encountered a problem and needs to close! Error.

Have you installed the latest DirectX?
http://www.microsoft.com/downloads/s...displaylang=en
If you think you have a corrupt system file, run the SFC scan. Start, run, type sfc
/scannow, you will need your Windows disk.

--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com
"Sarah" wrote in message
...
I posted the following message on the Movie Maker news group few days ago!
They tried very hard to help but at the end it was suggested that I
reinstall WinXP to fix the problem. I just wanted to give it another try
here to see if someone has had this error and maybe can help before
reinstalling XP! Thanks in advance.
---------------------------------
Error message starts here,

When I click the Icon for windows Movie Maker in XP Pro. It opens followed
by the following error,

"Windows Movie Maker has encountered a problem and needs to close. We are
sorry for the inconvenience".

Error signature,

AppName: moviemk.exe
AppVer: 2.0.3312.0
ModName: qedit.dll
ModVer: 6.5.1.900
Offset: 00018c80

When I click on the "send error report", it sends the error and it
automatically shuts down.

I can send the error text file that is sent to Microsoft if you need me to!
It is about 22 KB in size.

I have Windows XP Media Center edition and 3.00 GHz P4 and 1 GB of RAM.

Please help, I really need to use it ASAP. Thanks in advance!




  #3  
Old July 26th 04, 12:04 AM
Sarah
external usenet poster
 
Posts: n/a
Default Windows MM has encountered a problem and needs to close! Error.

Hi Mary,

Latest DirectX is installed!

Now, when trying to run sfc something flashes on the screen real quick and
disappears. I did it few times and nothing happened! Can I run sfc from
somewhere else or can I fix it and run it from the "Run" command? Thank you
very much.


"Mary Sauer" wrote in message
...
Have you installed the latest DirectX?
http://www.microsoft.com/downloads/s...displaylang=en
If you think you have a corrupt system file, run the SFC scan. Start, run,

type sfc
/scannow, you will need your Windows disk.

--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com
"Sarah" wrote in message
...
I posted the following message on the Movie Maker news group few days

ago!
They tried very hard to help but at the end it was suggested that I
reinstall WinXP to fix the problem. I just wanted to give it another try
here to see if someone has had this error and maybe can help before
reinstalling XP! Thanks in advance.
---------------------------------
Error message starts here,

When I click the Icon for windows Movie Maker in XP Pro. It opens

followed
by the following error,

"Windows Movie Maker has encountered a problem and needs to close. We

are
sorry for the inconvenience".

Error signature,

AppName: moviemk.exe
AppVer: 2.0.3312.0
ModName: qedit.dll
ModVer: 6.5.1.900
Offset: 00018c80

When I click on the "send error report", it sends the error and it
automatically shuts down.

I can send the error text file that is sent to Microsoft if you need me

to!
It is about 22 KB in size.

I have Windows XP Media Center edition and 3.00 GHz P4 and 1 GB of RAM.

Please help, I really need to use it ASAP. Thanks in advance!






  #4  
Old July 27th 04, 06:07 AM
Andrew E.
external usenet poster
 
Posts: n/a
Default Windows MM has encountered a problem and needs to close! Error.

Try downloading the program from microsoft,then reinstall.

"Sarah" wrote:

I posted the following message on the Movie Maker news group few days ago!
They tried very hard to help but at the end it was suggested that I
reinstall WinXP to fix the problem. I just wanted to give it another try
here to see if someone has had this error and maybe can help before
reinstalling XP! Thanks in advance.
---------------------------------
Error message starts here,

When I click the Icon for windows Movie Maker in XP Pro. It opens followed
by the following error,

"Windows Movie Maker has encountered a problem and needs to close. We are
sorry for the inconvenience".

Error signature,

AppName: moviemk.exe
AppVer: 2.0.3312.0
ModName: qedit.dll
ModVer: 6.5.1.900
Offset: 00018c80

When I click on the "send error report", it sends the error and it
automatically shuts down.

I can send the error text file that is sent to Microsoft if you need me to!
It is about 22 KB in size.

I have Windows XP Media Center edition and 3.00 GHz P4 and 1 GB of RAM.

Please help, I really need to use it ASAP. Thanks in advance!



  #5  
Old July 27th 04, 06:30 AM
Buck
external usenet poster
 
Posts: n/a
Default Windows MM has encountered a problem and needs to close! Error.

I am very green at this but you never know...can you remove only the movie maker program with control panel/add-remove and then download it again thru window's update???Hope this turns out to be helpfull...

"Sarah" wrote:

I posted the following message on the Movie Maker news group few days ago!
They tried very hard to help but at the end it was suggested that I
reinstall WinXP to fix the problem. I just wanted to give it another try
here to see if someone has had this error and maybe can help before
reinstalling XP! Thanks in advance.
---------------------------------
Error message starts here,

When I click the Icon for windows Movie Maker in XP Pro. It opens followed
by the following error,

"Windows Movie Maker has encountered a problem and needs to close. We are
sorry for the inconvenience".

Error signature,

AppName: moviemk.exe
AppVer: 2.0.3312.0
ModName: qedit.dll
ModVer: 6.5.1.900
Offset: 00018c80

When I click on the "send error report", it sends the error and it
automatically shuts down.

I can send the error text file that is sent to Microsoft if you need me to!
It is about 22 KB in size.

I have Windows XP Media Center edition and 3.00 GHz P4 and 1 GB of RAM.

Please help, I really need to use it ASAP. Thanks in advance!



  #6  
Old July 27th 04, 07:42 AM
Sarah
external usenet poster
 
Posts: n/a
Default Windows MM has encountered a problem and needs to close! Error.

did that few times..same problem!

"Andrew E." wrote in message
...
Try downloading the program from microsoft,then reinstall.

"Sarah" wrote:

I posted the following message on the Movie Maker news group few days

ago!
They tried very hard to help but at the end it was suggested that I
reinstall WinXP to fix the problem. I just wanted to give it another try
here to see if someone has had this error and maybe can help before
reinstalling XP! Thanks in advance.
---------------------------------
Error message starts here,

When I click the Icon for windows Movie Maker in XP Pro. It opens

followed
by the following error,

"Windows Movie Maker has encountered a problem and needs to close. We

are
sorry for the inconvenience".

Error signature,

AppName: moviemk.exe
AppVer: 2.0.3312.0
ModName: qedit.dll
ModVer: 6.5.1.900
Offset: 00018c80

When I click on the "send error report", it sends the error and it
automatically shuts down.

I can send the error text file that is sent to Microsoft if you need me

to!
It is about 22 KB in size.

I have Windows XP Media Center edition and 3.00 GHz P4 and 1 GB of RAM.

Please help, I really need to use it ASAP. Thanks in advance!





  #7  
Old July 27th 04, 07:42 AM
Sarah
external usenet poster
 
Posts: n/a
Default Windows MM has encountered a problem and needs to close! Error.

You can't remove it! It is built in the operating system as I was told. You
can only install it on top of the current install! I did that and I still
get the same error!


"Buck" wrote in message
...
I am very green at this but you never know...can you remove only the movie

maker program with control panel/add-remove and then download it again thru
window's update???Hope this turns out to be helpfull...

"Sarah" wrote:

I posted the following message on the Movie Maker news group few days

ago!
They tried very hard to help but at the end it was suggested that I
reinstall WinXP to fix the problem. I just wanted to give it another try
here to see if someone has had this error and maybe can help before
reinstalling XP! Thanks in advance.
---------------------------------
Error message starts here,

When I click the Icon for windows Movie Maker in XP Pro. It opens

followed
by the following error,

"Windows Movie Maker has encountered a problem and needs to close. We

are
sorry for the inconvenience".

Error signature,

AppName: moviemk.exe
AppVer: 2.0.3312.0
ModName: qedit.dll
ModVer: 6.5.1.900
Offset: 00018c80

When I click on the "send error report", it sends the error and it
automatically shuts down.

I can send the error text file that is sent to Microsoft if you need me

to!
It is about 22 KB in size.

I have Windows XP Media Center edition and 3.00 GHz P4 and 1 GB of RAM.

Please help, I really need to use it ASAP. Thanks in advance!





 




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