Icon disappearing from Windows tray

I'm running a program on Windows 8. I usually keep the display minimised
to the Windows tray but sometimes the icon disappears and, although the
program is still running, I just cannot get the display back short of
using the task manager to close the program or rebooting the computer.
As I can't get to the display, it's not possible to exit the program
normally. Clicking on the program tells me that I cannot start another
instance of the program.

This hasn't happened to any other programs that I minimise. Has anyone
else had this happen to them?

David

--
David Rance writing from Caversham, Reading, UK

On 3/13/2014 1:29 PM, David Rance wrote:
I'm running a program on Windows 8. I usually keep the display minimised
to the Windows tray but sometimes the icon disappears and, although the
program is still running, I just cannot get the display back short of
using the task manager to close the program or rebooting the computer.
As I can't get to the display, it's not possible to exit the program
normally. Clicking on the program tells me that I cannot start another
instance of the program.

This hasn't happened to any other programs that I minimise. Has anyone
else had this happen to them?

Yes I have seen this before. But I don't see any other questions from
you really. I run lot of machines here and one of the benefits is seeing
if it is hardware or software related. And my thought if it only happens
on Windows 8 machines is that they are not totally Windows 8 compatible.
It doesn't have to be that program per se, but another program, driver,
etc. that just something to do with a lot of different programs that
just doesn't get it right with Windows 8 with that one. Care to tell us
what program it is? As maybe we could tell you more.

--
Bill
Dell Latitude Slate Tablet 128GB SSD ('12 era) - Thunderbird v24.3.0
Intel Atom Z670 1.5GHz - 2GB RAM - Windows 8 Pro

On Thu, 13 Mar 2014 13:46:58 BillW50 wrote:

On 3/13/2014 1:29 PM, David Rance wrote:
I'm running a program on Windows 8. I usually keep the display minimised
to the Windows tray but sometimes the icon disappears and, although the
program is still running, I just cannot get the display back short of
using the task manager to close the program or rebooting the computer.
As I can't get to the display, it's not possible to exit the program
normally. Clicking on the program tells me that I cannot start another
instance of the program.

This hasn't happened to any other programs that I minimise. Has anyone
else had this happen to them?

Yes I have seen this before. But I don't see any other questions from
you really. I run lot of machines here and one of the benefits is
seeing if it is hardware or software related. And my thought if it only
happens on Windows 8 machines is that they are not totally Windows 8
compatible. It doesn't have to be that program per se, but another
program, driver, etc. that just something to do with a lot of different
programs that just doesn't get it right with Windows 8 with that one.
Care to tell us what program it is? As maybe we could tell you more.

It's Mercury, version 4.74. (a mail server)

David

--
David Rance writing from Caversham, Reading, UK

On 3/13/2014, David Rance posted:
I'm running a program on Windows 8. I usually keep the display
minimised to the Windows tray but sometimes the icon disappears and,
although the program is still running, I just cannot get the display
back short of using the task manager to close the program or
rebooting the computer. As I can't get to the display, it's not
possible to exit the program normally. Clicking on the program tells
me that I cannot start another instance of the program.

This hasn't happened to any other programs that I minimise. Has
anyone else had this happen to them?

David

My experience is in Windows 7; I'm not sure whether it works the same
in 8 or whether it's really your problem, but here it is...

I have found that my Windows 7 system tray occasionally loses visible
items, but they are in the rest of the tray that's revealed when I
click the up arrow.

You should then be able to manage your program from the hidden panel.

Also, I click on Customize and rechoose the display mode that I want
for the item that went hidden. It sticks for a while (a day, a week, it
varies).

--
Gene E. Bloch (Stumbling Bloch)

On Thu, 13 Mar 2014 16:33:15 Gene E. Bloch wrote:

On 3/13/2014, David Rance posted:
I'm running a program on Windows 8. I usually keep the display
minimised to the Windows tray but sometimes the icon disappears and,
although the program is still running, I just cannot get the display
back short of using the task manager to close the program or rebooting
the computer. As I can't get to the display, it's not possible to
exit the program normally. Clicking on the program tells me that I
cannot start another instance of the program.

This hasn't happened to any other programs that I minimise. Has
anyone else had this happen to them?

My experience is in Windows 7; I'm not sure whether it works the same
in 8 or whether it's really your problem, but here it is...

I have found that my Windows 7 system tray occasionally loses visible
items, but they are in the rest of the tray that's revealed when I
click the up arrow.

That's the point - mine isn't.

You should then be able to manage your program from the hidden panel.

Also, I click on Customize and rechoose the display mode that I want
for the item that went hidden. It sticks for a while (a day, a week, it
varies).

That doesn't bring it back either.

David

--
David Rance writing from Caversham, Reading, UK

On 3/14/2014, David Rance posted:
On Thu, 13 Mar 2014 16:33:15 Gene E. Bloch wrote:

On 3/13/2014, David Rance posted:
I'm running a program on Windows 8. I usually keep the display
minimised to the Windows tray but sometimes the icon disappears
and, although the program is still running, I just cannot get the
display back short of using the task manager to close the program
or rebooting the computer. As I can't get to the display, it's not
possible to exit the program normally. Clicking on the program
tells me that I cannot start another instance of the program.

This hasn't happened to any other programs that I minimise. Has
anyone else had this happen to them?

My experience is in Windows 7; I'm not sure whether it works the
same in 8 or whether it's really your problem, but here it is...

I have found that my Windows 7 system tray occasionally loses
visible items, but they are in the rest of the tray that's revealed
when I click the up arrow.

That's the point - mine isn't.

OK, thanks for the additional info.

You should then be able to manage your program from the hidden
panel.

Also, I click on Customize and rechoose the display mode that I want
for the item that went hidden. It sticks for a while (a day, a
week, it varies).

That doesn't bring it back either.

As implied by your info above.

Too bad it's not a simple thing like that...

--
Gene E. Bloch (Stumbling Bloch)