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Can't get XP to start
Hey Judy,
This is a fairly complex problem, so let's start with the basics and we're going to assume there is valuable data on the hard drive. Loosing power is bad for the hard drive, but the surge when it comes back on can be fatal. Hopefully you had a proper surge protector (not those $12 ones) and the hard drive is not destroyed; but just has some bad sectors on it. If none of the F8 options at boot up works, you can try using the RECOVERY CONSOLE. The recovery console is initiated by inserting your XP Cd and rebooting at the computer, and choosing recover from the setup program. This will prompt you for the admin password and then drop you into a text based environment to make changes.. (advanced users) If this doesn't work, there are some good software options out there such as Winternal's, but those are out of the price range unless your a tech shop ($1,000). So, try taking the hard drive out of the machine and putting it in another XP machine and then running chkdsk to determine whether the HD is bad. If it's not bad, you can recover your data off of it on this second PC. Even if you had NTFS permissions, the admin for the other PC can take ownership of all the files and copy them. If the files were encrypted however, you won't be able to recover them. After that you would need to format the hard drive and reinstall everything. (Assuming the hard drive isn't permanently damaged.) This is just one way to go about it, based upon the limited info available to me. If these suggestions are beyond your abilities I would suggest you find a CompTIA A+ certified shop in your area to perform these recovery functions for you. To prevent this in the future, consider getting a Uniterruptable Power Supply (UPS). Low end models start at around $120. I live in the Tampa area, so with the storms we get I consider mine a vital component of my system. If I can help out more let me know. -James -----Original Message----- We were defragmenting the other night and the power went out. Not sure how far it had gotten with the degragmenting when this happened. Ever since we can not get XP to start. It starts, the XP screen comes up and then it shuts down. No matter what mode we try we get the same results. What do we do? . |
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