If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Rate Thread | Display Modes |
#1
|
|||
|
|||
Outlook 2010 password not accepted
I have four users in Outlook 2010 on my PC running widows 7. Three are Gmail accounts and on one is Zen. We had a message that my wife's GMAIL account had been compromised and we should change her password. I assumed that it meant her Gmail one used in Outlook and tried to change it and she has not been able to log in since.. I'M in deep trouble :-) We have always used Outlook but when I then went to GMAIL itself that we had not gone to previously. All our E-Mails were there so I changed her GMAIL password thinking that the same one would then apply to Outlook but it was rejected. Outlook has only one .pst file. Send test E-mail says to verify user name and password for this account in account settings. The server responded -ERR AUTH web login required https://support.google,com/mail/answer/78754 Can anyone help? Bill. |
Ads |
#2
|
|||
|
|||
Outlook 2010 password not accepted
On 14/12/2018 19:56, Bill Ward wrote:
The server responded -ERR AUTH web login required Which word is difficult for you to understand? It says "ERR AUTH web login required" so that is what you need to do. If password is not accepted then you need to reset the password by going through the GMAIL procedure. Can anyone help? If you can't understand what is written above then NO we can't help. We expect people to have some literacy to read & write English language. Bill. Good Guy here!!!!!!!!! -- With over 950 million devices now running Windows 10, customer satisfaction is higher than any previous version of windows. |
#3
|
|||
|
|||
Outlook 2010 password not accepted
Bill Ward wrote:
I used to be able to look at tracking headers in earlier versions of Outlook but have for some reason not been able in 2010. The PocketKnife Peek add-on for Outlook helps to look at the headers along with showing the text and HTML versions of an e-mail. I tried in outlook first but did not know how to change it at the server. Were you able to log into her Gmail account using their webmail client in a web browser? If so, those are the same login credentials you use in Outlook, too. It said that the Outlook password would have initially been issued by our ISP but I put it in as it is a word that is personal to her as are the other outlook ones. What is "it"? Outlook has no clue nor cares about who created the login credentials for an account. Your ISP has nothing to do with Gmail. Your ISP never assigned any password for her Gmail account -- unless your ISP contracts with Gmail for their e-mail service. Some companies and schools contract with Yahoo to provide e-mail services. Maybe Gmail does, too. However, from your description, you have an e-mail account with your ISP which is not a Gmail account, so your ISP and Gmail are separate service providers. VanguardLH wrote: https://www.google.com/search?q=gmail%20insecure%20app OK. Does "OK" mean you check the server-side settings in your account and found "allow insecure apps" was enabled? Or are you just acknowledging the reference to the article. Are you using POP or IMAP to access your Gmail account? pop. Did you configure your anti-virus software to intercept your e-mail traffic to inspect for malicious content (e.g., attachments)? If the AV's proxy goes dead or or misconfigured, you cannot reach the mail servers from your local client through the AV's proxy to reach the mail servers. If your AV scans your e-mail traffic, disable it in the AV and retest. E-mail scanning is superfluous, anyway. It afford no more malware detection coverage than does its on-demand (real-time) scanner does (because the e-mail scanner uses the on-demand scanner). What did the entire error message say in Outlook? Send test E-Mail message. Your E-Mail server rejected your login. Verify your user name and password for this account in account settings. And you had no problem logging in using their webmail client? When you use the webmail client to look at your Gmail account's settings, is it configured to allow POP or IMAP or both? You could enable both both only need the protocol access enabled that you chose to use in your local e-mail client. It is set for POP. So you did get in using the webmail client. Are the login credentials you used in their webmail client the same ones you used in Outlook? Can you see newly received e-mails when you use their webmail client? When you send a new e-mail to the Gmail account, can you see it arrive in Gmail's webclient? Can you send new outbound e-mails when using their webmail client? At the bottom left of the list/preview pane in Gmail's webclient is your current usage of your account's disk quota. Lots of users are hoarders and keep every e-mail they've ever received. What does the "xxx (xx%) of xxx GB used" message say? When logged into Gmail, go to your account and look at device activity. Are those devices all yours? |
#4
|
|||
|
|||
Outlook 2010 password not accepted
On 14/12/2018 21:47, VanguardLH wrote:
Bill Ward wrote: I have four users in Outlook 2010 on my PC running widows 7. Three are Gmail accounts and on one is Zen. We had a message that my wife's GMAIL account had been compromised ... Did the e-mail actually say "compromised", or something else, like an unknown host or client attempted to access her account? For information this started about a month ago and I posted this to the Win10 NG at the time. "My wife does not have a computer at the moment ( mother board went) and I have added her E-Mail address to my Outlook folder. Why has this message came up for her ? "Someone just used your password to try to sign in to your account from a non-Google app. Google blocked them, but you should check what happened. Review your account activity to make sure no one else has access." The access has been mine. I ignored the oft repeated message for a while but then stupidly took heed of it. Bill |
#5
|
|||
|
|||
Outlook 2010 password not accepted
On Sat, 15 Dec 2018 12:04:34 +0000, Bill Ward wrote:
On 14/12/2018 21:47, VanguardLH wrote: Bill Ward wrote: I have four users in Outlook 2010 on my PC running widows 7. Three are Gmail accounts and on one is Zen. We had a message that my wife's GMAIL account had been compromised ... Did the e-mail actually say "compromised", or something else, like an unknown host or client attempted to access her account? For information this started about a month ago and I posted this to the Win10 NG at the time. "My wife does not have a computer at the moment ( mother board went) and I have added her E-Mail address to my Outlook folder. Why has this message came up for her ? "Someone just used your password to try to sign in to your account from a non-Google app. Google blocked them, but you should check what happened. Review your account activity to make sure no one else has access." The access has been mine. I ignored the oft repeated message for a while but then stupidly took heed of it. Bill I had this problem trying to access a gmail account from a non-google app. To fix the problem, I did the following: In web browser go to www.google.com, then log into gmail account from there. Go to Account Info/Sign-In & Security Then select "Apps with account access" I then just turned ON "Allow less secure apps" Hope this helps Cheers Gary |
#6
|
|||
|
|||
Outlook 2010 password not accepted
"VanguardLH" wrote in message ... Bill Ward wrote: I used to be able to look at tracking headers in earlier versions of Outlook but have for some reason not been able in 2010. The PocketKnife Peek add-on for Outlook helps to look at the headers along with showing the text and HTML versions of an e-mail. SNIP That is a very useful and informative app. Thanks! I hadn't heard of that one before. -- SC Tom |
Thread Tools | |
Display Modes | Rate This Thread |
|
|