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#1
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Lost drive
I used Partition Magic to try to mirror my C: drive onto another
drive. The original is a Seagate 250Gb and the new one is a WD 320Gb. Both are SATA drives. Everyuthing seemed to be OK but when I rebooted, the new drive could not be recognised in BIOS and despite altering cables and configuration in every possible way, the WD still cannot be found. Is there a way to reset the drive please? (I'm using XP3) tia |
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#2
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Lost drive
Bampah wrote:
I used Partition Magic to try to mirror my C: drive onto another drive. The original is a Seagate 250Gb and the new one is a WD 320Gb. Both are SATA drives. Everyuthing seemed to be OK but when I rebooted, the new drive could not be recognised in BIOS and despite altering cables and configuration in every possible way, the WD still cannot be found. Is there a way to reset the drive please? (I'm using XP3) tia Turn off the power to the computer. Take the side off the computer, and verify the data cable and power cable are connected to the SATA drive. Turn on the power. Can you feel any vibration coming from the drive ? Can you hear it attempting to spin up ? I would tell you, to download a diagnostic from the Western Digital web site, but that isn't going to work unless the WD drive is visible in the BIOS. The fact the drive is not visible, indicates it could be defective. The reason for turning off the power on the computer, is that is the only certain way to reset the drive. Using the reset button on the computer is not sufficient to recover a SATA drive. Powering off works though. Since you've already done all of this, I'd have to conclude the drive is defective. I would move the drive to a second computer and test it there, before arranging to return the drive under warranty. Nothing that Partition Magic can do, should affect the ability to see the disk in the BIOS screens. Even if the MBR sector was erased, the BIOS display would still work. It's when the drive fails to start properly, that it disappears from the BIOS. And that means there is a serious problem, like the platter is not spinning, or the head is not loading properly. The drive will not respond to a BIOS query, until the head is riding on the platter, at full speed. Quite a bit of initialization inside the drive is required, before it will answer a BIOS query. Paul |
#3
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Lost drive
On 10 Oct, 21:09, Paul wrote:
Bampah wrote: I used Partition Magic to try to mirror my C: drive onto another drive. The original is a Seagate 250Gb and the new one is a WD 320Gb. Both are SATA drives. Everyuthing seemed to be OK but when I rebooted, the new drive could not be recognised in BIOS and despite altering cables and configuration in every possible way, the WD still cannot be found. Is there a way to reset the drive please? (I'm using XP3) tia Turn off the power to the computer. Take the side off the computer, and verify the data cable and power cable are connected to the SATA drive. Turn on the power. Can you feel any vibration coming from the drive ? Can you hear it attempting to spin up ? I would tell you, to download a diagnostic from the Western Digital web site, but that isn't going to work unless the WD drive is visible in the BIOS. The fact the drive is not visible, indicates it could be defective. The reason for turning off the power on the computer, is that is the only certain way to reset the drive. Using the reset button on the computer is not sufficient to recover a SATA drive. Powering off works though. Since you've already done all of this, I'd have to conclude the drive is defective. I would move the drive to a second computer and test it there, before arranging to return the drive under warranty. Nothing that Partition Magic can do, should affect the ability to see the disk in the BIOS screens. Even if the MBR sector was erased, the BIOS display would still work. It's when the drive fails to start properly, that it disappears from the BIOS. And that means there is a serious problem, like the platter is not spinning, or the head is not loading properly. The drive will not respond to a BIOS query, until the head is riding on the platter, at full speed. Quite a bit of initialization inside the drive is required, before it will answer a BIOS query. * * Paul I got it going again. One thing I hadn't tried was swapping the power leads. When I went to swap them over I noticed that one of the cable connectors had pulled apart slightly. Connected up properly and all was well. Now it's gone missing again......................??? |
#4
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Lost drive
Bampah wrote:
On 10 Oct, 21:09, Paul wrote: Bampah wrote: I used Partition Magic to try to mirror my C: drive onto another drive. The original is a Seagate 250Gb and the new one is a WD 320Gb. Both are SATA drives. Everyuthing seemed to be OK but when I rebooted, the new drive could not be recognised in BIOS and despite altering cables and configuration in every possible way, the WD still cannot be found. Is there a way to reset the drive please? (I'm using XP3) tia Turn off the power to the computer. Take the side off the computer, and verify the data cable and power cable are connected to the SATA drive. Turn on the power. Can you feel any vibration coming from the drive ? Can you hear it attempting to spin up ? I would tell you, to download a diagnostic from the Western Digital web site, but that isn't going to work unless the WD drive is visible in the BIOS. The fact the drive is not visible, indicates it could be defective. The reason for turning off the power on the computer, is that is the only certain way to reset the drive. Using the reset button on the computer is not sufficient to recover a SATA drive. Powering off works though. Since you've already done all of this, I'd have to conclude the drive is defective. I would move the drive to a second computer and test it there, before arranging to return the drive under warranty. Nothing that Partition Magic can do, should affect the ability to see the disk in the BIOS screens. Even if the MBR sector was erased, the BIOS display would still work. It's when the drive fails to start properly, that it disappears from the BIOS. And that means there is a serious problem, like the platter is not spinning, or the head is not loading properly. The drive will not respond to a BIOS query, until the head is riding on the platter, at full speed. Quite a bit of initialization inside the drive is required, before it will answer a BIOS query. Paul I got it going again. One thing I hadn't tried was swapping the power leads. When I went to swap them over I noticed that one of the cable connectors had pulled apart slightly. Connected up properly and all was well. Now it's gone missing again......................??? Is the connector in good shape, where it is soldered to the controller board of the disk drive ? Maybe you have a cracked connector ? Paul |
#5
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Lost drive
On 14 Oct, 02:00, Paul wrote:
Bampah wrote: On 10 Oct, 21:09, Paul wrote: Bampah wrote: I used Partition Magic to try to mirror my C: drive onto another drive. The original is a Seagate 250Gb and the new one is a WD 320Gb. Both are SATA drives. Everyuthing seemed to be OK but when I rebooted, the new drive could not be recognised in BIOS and despite altering cables and configuration in every possible way, the WD still cannot be found. Is there a way to reset the drive please? (I'm using XP3) tia Turn off the power to the computer. Take the side off the computer, and verify the data cable and power cable are connected to the SATA drive. Turn on the power. Can you feel any vibration coming from the drive ? Can you hear it attempting to spin up ? I would tell you, to download a diagnostic from the Western Digital web site, but that isn't going to work unless the WD drive is visible in the BIOS. The fact the drive is not visible, indicates it could be defective. The reason for turning off the power on the computer, is that is the only certain way to reset the drive. Using the reset button on the computer is not sufficient to recover a SATA drive. Powering off works though. Since you've already done all of this, I'd have to conclude the drive is defective. I would move the drive to a second computer and test it there, before arranging to return the drive under warranty. Nothing that Partition Magic can do, should affect the ability to see the disk in the BIOS screens. Even if the MBR sector was erased, the BIOS display would still work. It's when the drive fails to start properly, that it disappears from the BIOS. And that means there is a serious problem, like the platter is not spinning, or the head is not loading properly. The drive will not respond to a BIOS query, until the head is riding on the platter, at full speed. Quite a bit of initialization inside the drive is required, before it will answer a BIOS query. * * Paul I got it going again. One thing I hadn't tried was swapping the power leads. When I went to swap them over I noticed that one of the cable connectors had pulled apart slightly. Connected up properly and all was well. Now it's gone missing again......................??? Is the connector in good shape, where it is soldered to the controller board of the disk drive ? Maybe you have a cracked connector ? * * Paul That doesn't appear to be a problem as I've swapped the cables and connectors for both drives and the Seagate chugs merrily along regardless whether it's drive 0 or drive 1 |
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