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Sound Problem.



 
 
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  #1  
Old March 19th 11, 03:32 PM posted to microsoft.public.windowsxp.hardware
barrowhill
external usenet poster
 
Posts: 46
Default Sound Problem.

Trust this is correct forum.

My son has an issue with sound output on his PC. He had a 5.1 surround
sound system connected to his XP based desktop which worked perfectly when
playing CD/DVD based music or music via a media player eg. WMP etc.

Disconnected system for some time having moved back home prior to moving to
new build home. Whilst at home he upgraded to Windows 7.

Having now moved, he's reconnected 5.1 sound system but only gets sound
coming out of Left and Right Rear speakers when playing music via CD/DVD or
WMP etc.. He's confirmed that he has connected everything correctly - I'd
vouch for that as I'd labeled up all connectors prior to packing away. He's
checked via windows 7 control panel sound icon and testing from here he gets
so sound coming out of all speakers. Only difference in configuration seems
to be O/S used. - now windows 7 nee XP

Any help appreciated.

Ads
  #2  
Old March 19th 11, 04:08 PM posted to microsoft.public.windowsxp.hardware
SC Tom[_3_]
external usenet poster
 
Posts: 4,089
Default Sound Problem.


"barrowhill" wrote in message
...
Trust this is correct forum.

My son has an issue with sound output on his PC. He had a 5.1 surround
sound system connected to his XP based desktop which worked perfectly when
playing CD/DVD based music or music via a media player eg. WMP etc.

Disconnected system for some time having moved back home prior to moving
to new build home. Whilst at home he upgraded to Windows 7.

Having now moved, he's reconnected 5.1 sound system but only gets sound
coming out of Left and Right Rear speakers when playing music via CD/DVD
or WMP etc.. He's confirmed that he has connected everything correctly -
I'd vouch for that as I'd labeled up all connectors prior to packing away.
He's checked via windows 7 control panel sound icon and testing from here
he gets so sound coming out of all speakers. Only difference in
configuration seems to be O/S used. - now windows 7 nee XP

Any help appreciated.


Not knowing what make or model PC he has, the only suggestion I can make is
for him to go to the manufacturer's web site and download any updated
Windows 7 drivers for his model.
--
SC Tom

  #3  
Old March 20th 11, 03:14 AM posted to microsoft.public.windowsxp.hardware
LVTravel
external usenet poster
 
Posts: 669
Default Sound Problem.



"barrowhill" wrote in message
...
Trust this is correct forum.

My son has an issue with sound output on his PC. He had a 5.1 surround
sound system connected to his XP based desktop which worked perfectly when
playing CD/DVD based music or music via a media player eg. WMP etc.

Disconnected system for some time having moved back home prior to moving
to new build home. Whilst at home he upgraded to Windows 7.

Having now moved, he's reconnected 5.1 sound system but only gets sound
coming out of Left and Right Rear speakers when playing music via CD/DVD
or WMP etc.. He's confirmed that he has connected everything correctly -
I'd vouch for that as I'd labeled up all connectors prior to packing away.
He's checked via windows 7 control panel sound icon and testing from here
he gets so sound coming out of all speakers. Only difference in
configuration seems to be O/S used. - now windows 7 nee XP

Any help appreciated.


If the audio driver for his sound card works to deliver true 5.1 sound to
all speakers it must be in the program he is using to play the music. As he
has changed operating systems is he now using an upgraded program to play
the music and has he configured the program to use surround sound? I would
suspect the later as it may not be set correctly.

  #4  
Old March 20th 11, 02:03 PM posted to microsoft.public.windowsxp.hardware
Twayne[_2_]
external usenet poster
 
Posts: 4,276
Default Sound Problem.

In ,
LVTravel typed:
"barrowhill" wrote in message
...
Trust this is correct forum.

My son has an issue with sound output on his PC. He had
a 5.1 surround sound system connected to his XP based
desktop which worked perfectly when playing CD/DVD based
music or music via a media player eg. WMP etc. Disconnected system for
some time having moved back
home prior to moving to new build home. Whilst at home
he upgraded to Windows 7. Having now moved, he's reconnected 5.1 sound
system but
only gets sound coming out of Left and Right Rear
speakers when playing music via CD/DVD or WMP etc.. He's confirmed that
he has connected everything
correctly - I'd vouch for that as I'd labeled up all
connectors prior to packing away. He's checked via
windows 7 control panel sound icon and testing from here
he gets so sound coming out of all speakers. Only
difference in configuration seems to be O/S used. - now
windows 7 nee XP Any help appreciated.


If the audio driver for his sound card works to deliver
true 5.1 sound to all speakers it must be in the program
he is using to play the music. As he has changed
operating systems is he now using an upgraded program to
play the music and has he configured the program to use
surround sound? I would suspect the later as it may not
be set correctly.


I was about to respond with the same comment. Often there will be another
sound control panel than the Control Panel's Sounds icon too. Even if it's
an integrated sound card, still look for Sound Card controls etc in the OS.
It does sound like a setting was missed if it worked on another OS but not
7.

I'd also check on the mfg's web site for that computer for info on the
sound.
Is there another sound card installed? Could be stepping on each other.

Basically, it does not sound like 5.1 is set but rater 4.0 or similar. Or
even a wiring/plug problem at the speakers since it's all been played with.
Is there EVER any sound from the center speaker?

More detail would help a lot.

HTH,

Twayne`


  #5  
Old March 20th 11, 02:09 PM posted to microsoft.public.windowsxp.hardware
Twayne[_2_]
external usenet poster
 
Posts: 4,276
Default Sound Problem.

Searching on Google brings up many hits on "soundmax integrated digital
audio". Try looking thru those.

http://www.brothersoft.com/soundmax-...io-299235.html
http://download.cnet.com/SoundMAX-In..._4-162005.html
and lots more from decent sites.

Dell might also have something.

HTH,

Twayne`

In ,
Twayne typed:
In ,
LVTravel typed:
"barrowhill" wrote in message
...
Trust this is correct forum.

My son has an issue with sound output on his PC. He had
a 5.1 surround sound system connected to his XP based
desktop which worked perfectly when playing CD/DVD based
music or music via a media player eg. WMP etc.
Disconnected system for some time having moved back
home prior to moving to new build home. Whilst at home
he upgraded to Windows 7. Having now moved, he's
reconnected 5.1 sound system but
only gets sound coming out of Left and Right Rear
speakers when playing music via CD/DVD or WMP etc..
He's confirmed that he has connected everything
correctly - I'd vouch for that as I'd labeled up all
connectors prior to packing away. He's checked via
windows 7 control panel sound icon and testing from here
he gets so sound coming out of all speakers. Only
difference in configuration seems to be O/S used. - now
windows 7 nee XP Any help appreciated.


If the audio driver for his sound card works to deliver
true 5.1 sound to all speakers it must be in the program
he is using to play the music. As he has changed
operating systems is he now using an upgraded program to
play the music and has he configured the program to use
surround sound? I would suspect the later as it may not
be set correctly.


I was about to respond with the same comment. Often there
will be another sound control panel than the Control
Panel's Sounds icon too. Even if it's an integrated sound
card, still look for Sound Card controls etc in the OS.
It does sound like a setting was missed if it worked on
another OS but not 7.
I'd also check on the mfg's web site for that computer
for info on the sound.
Is there another sound card installed? Could be
stepping on each other.
Basically, it does not sound like 5.1 is set but rater
4.0 or similar. Or even a wiring/plug problem at the
speakers since it's all been played with. Is there EVER
any sound from the center speaker?
More detail would help a lot.

HTH,

Twayne`




  #6  
Old March 21st 11, 01:00 AM posted to microsoft.public.windowsxp.hardware
pjp[_5_]
external usenet poster
 
Posts: 21
Default Sound Problem.


"Twayne" wrote in message
...
In ,
LVTravel typed:
"barrowhill" wrote in message
...
Trust this is correct forum.

My son has an issue with sound output on his PC. He had
a 5.1 surround sound system connected to his XP based
desktop which worked perfectly when playing CD/DVD based
music or music via a media player eg. WMP etc. Disconnected system for
some time having moved back
home prior to moving to new build home. Whilst at home
he upgraded to Windows 7. Having now moved, he's reconnected 5.1 sound
system but
only gets sound coming out of Left and Right Rear
speakers when playing music via CD/DVD or WMP etc.. He's confirmed that
he has connected everything
correctly - I'd vouch for that as I'd labeled up all
connectors prior to packing away. He's checked via
windows 7 control panel sound icon and testing from here
he gets so sound coming out of all speakers. Only
difference in configuration seems to be O/S used. - now
windows 7 nee XP Any help appreciated.


If the audio driver for his sound card works to deliver
true 5.1 sound to all speakers it must be in the program
he is using to play the music. As he has changed
operating systems is he now using an upgraded program to
play the music and has he configured the program to use
surround sound? I would suspect the later as it may not
be set correctly.


I was about to respond with the same comment. Often there will be another
sound control panel than the Control Panel's Sounds icon too. Even if it's
an integrated sound card, still look for Sound Card controls etc in the
OS. It does sound like a setting was missed if it worked on another OS but
not 7.

I'd also check on the mfg's web site for that computer for info on the
sound.
Is there another sound card installed? Could be stepping on each other.

Basically, it does not sound like 5.1 is set but rater 4.0 or similar. Or
even a wiring/plug problem at the speakers since it's all been played
with.
Is there EVER any sound from the center speaker?

More detail would help a lot.

HTH,

Twayne`



I concur with above suggesting it's simply your Windows setup has defaulted
to "stereo" front-left speakers. The control for changing this, I've found
in different places depending on sound card. Look for it under Properties of
the sound card in Device manager, check to see if there's something "extra"
for the sound card in the Control Panel (unique icon indicates it's for the
sound card) also in Device Manager check under the "Sounds & ..." option
standard for all recent windows versions. If all that fails, also check see
if there's not some entry in your Start menu also, even if it's just an
added Mixer program or player for that matter might have it. For the PS I'm
on here, it's found under both the Audio-Sound Card's Properties under
"Sounds ..." in Control Panel (XP Pro) and also found as a Setup Button in
the cards specific Mixer program it adds to system. You'll know you've found
it when you see options for Stereo, 4 speaker, 5.1 etc.". In the case of
this pc, the two places I've found where it can be set are different, one
seems it comes from Windows itself where-as the second is obviously the
Sound Card Mixer program. I usually set it and check the other's also set.


  #7  
Old March 23rd 11, 04:13 PM posted to microsoft.public.windowsxp.hardware
barrowhill
external usenet poster
 
Posts: 46
Default Sound Problem.

To all who have responded; may thanks

The PC in question is not named brand but built from component parts.
Having just moved, he's awaiting phone and internet connection but I'll
verbally relay your responses and see if that will help him initially. I'll
copy and send via email when he's connected to internet.



"pjp" wrote in message
...

"Twayne" wrote in message
...
In ,
LVTravel typed:
"barrowhill" wrote in message
...
Trust this is correct forum.

My son has an issue with sound output on his PC. He had
a 5.1 surround sound system connected to his XP based
desktop which worked perfectly when playing CD/DVD based
music or music via a media player eg. WMP etc. Disconnected system for
some time having moved back
home prior to moving to new build home. Whilst at home
he upgraded to Windows 7. Having now moved, he's reconnected 5.1 sound
system but
only gets sound coming out of Left and Right Rear
speakers when playing music via CD/DVD or WMP etc.. He's confirmed that
he has connected everything
correctly - I'd vouch for that as I'd labeled up all
connectors prior to packing away. He's checked via
windows 7 control panel sound icon and testing from here
he gets so sound coming out of all speakers. Only
difference in configuration seems to be O/S used. - now
windows 7 nee XP Any help appreciated.

If the audio driver for his sound card works to deliver
true 5.1 sound to all speakers it must be in the program
he is using to play the music. As he has changed
operating systems is he now using an upgraded program to
play the music and has he configured the program to use
surround sound? I would suspect the later as it may not
be set correctly.


I was about to respond with the same comment. Often there will be another
sound control panel than the Control Panel's Sounds icon too. Even if
it's an integrated sound card, still look for Sound Card controls etc in
the OS. It does sound like a setting was missed if it worked on another
OS but not 7.

I'd also check on the mfg's web site for that computer for info on the
sound.
Is there another sound card installed? Could be stepping on each other.

Basically, it does not sound like 5.1 is set but rater 4.0 or similar. Or
even a wiring/plug problem at the speakers since it's all been played
with.
Is there EVER any sound from the center speaker?

More detail would help a lot.

HTH,

Twayne`



I concur with above suggesting it's simply your Windows setup has
defaulted to "stereo" front-left speakers. The control for changing this,
I've found in different places depending on sound card. Look for it under
Properties of the sound card in Device manager, check to see if there's
something "extra" for the sound card in the Control Panel (unique icon
indicates it's for the sound card) also in Device Manager check under the
"Sounds & ..." option standard for all recent windows versions. If all
that fails, also check see if there's not some entry in your Start menu
also, even if it's just an added Mixer program or player for that matter
might have it. For the PS I'm on here, it's found under both the
Audio-Sound Card's Properties under "Sounds ..." in Control Panel (XP Pro)
and also found as a Setup Button in the cards specific Mixer program it
adds to system. You'll know you've found it when you see options for
Stereo, 4 speaker, 5.1 etc.". In the case of this pc, the two places I've
found where it can be set are different, one seems it comes from Windows
itself where-as the second is obviously the Sound Card Mixer program. I
usually set it and check the other's also set.

  #8  
Old March 26th 11, 04:48 PM posted to microsoft.public.windowsxp.hardware
barrowhill
external usenet poster
 
Posts: 46
Default Sound Problem.

LV Travel,

The answer would probably be No. No doubt all media programs such as WMP,
Real Player, Quicktime will have been updated but doubt whether they would
have been seriously upgraded versions to work with windows 7

"LVTravel" wrote in message
...


"barrowhill" wrote in message
...
Trust this is correct forum.

My son has an issue with sound output on his PC. He had a 5.1 surround
sound system connected to his XP based desktop which worked perfectly
when playing CD/DVD based music or music via a media player eg. WMP etc.

Disconnected system for some time having moved back home prior to moving
to new build home. Whilst at home he upgraded to Windows 7.

Having now moved, he's reconnected 5.1 sound system but only gets sound
coming out of Left and Right Rear speakers when playing music via CD/DVD
or WMP etc.. He's confirmed that he has connected everything correctly -
I'd vouch for that as I'd labeled up all connectors prior to packing
away. He's checked via windows 7 control panel sound icon and testing
from here he gets so sound coming out of all speakers. Only difference
in configuration seems to be O/S used. - now windows 7 nee XP

Any help appreciated.


If the audio driver for his sound card works to deliver true 5.1 sound to
all speakers it must be in the program he is using to play the music. As
he has changed operating systems is he now using an upgraded program to
play the music and has he configured the program to use surround sound? I
would suspect the later as it may not be set correctly.

 




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