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#61
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XP Pro FAX
On Wed, 31 Mar 2004 08:14:19 -0500, William B. Lurie wrote:
What about drivers for your fax/modem? Have you checked the manufacturer's site for updates? *Is* the modem recognized as a fax modem in Device Manager? Gosh, I've been composing and sending FAXes via SmithMicro HotFax on every Windows for years, including this XP which came with S3 modem and its drivers. Device Manager must know it's there and alive and well. If the modem is not a fax/modem it cannot send faxes. I can't find enough info about the S3 modem to know if it's fax capable or not. For the fax printer: I just did these steps on my system (with no fax/modem installed at the moment): Folder Options General. Check box to show common tasks in folders. Open Printers and Fax folder. In the common tasks pane and under Printer Tasks is a "setup" item for fax services. Clicking on it installs the Fax Service. Was asked for the XP CD. Windows did its thing and when finished, the task for setup has changed to "Install a local fax printer." Clicking on that link, added "Fax" to my printer list. Took a peek in the start menu. The above steps also added the following in Start Programs Accessories Communications: Fax folder containing: Fax Console, Cover Page Editor and Send A Fax... Clicking on Fax Console informs me that there are currently no fax/modems installed. Asks If I would like to install one. Clicked Cancel (the modem is sitting over on the shelf but don't want to install it at the moment). Next screen that appears is "Welcome to Fax Configuration Wizard." (both fxssvc.exe and fxsclnt.exe are listed in Task Manager). Again clicked Cancel as I will uninstall this. Fax Console appears. Shows Fax in the left column with subitems: incoming, inbox, outbox and sent items. The fax program can be configured from here by using the programs menus instead of the wizard. Since you can get the fax console open -- have you tried working with the menus at all? (The above ends up being just a different method of installing Fax. It gives the same expected results that using Add/Remove Programs Add/Remove Windows Components to install Fax Services should give.) In that folder I have 4 icons...Add Printer, Fax via eFax (0 ready), HotFax (0 ready), Lexmark (0 ready and checked as the live one), and I don't know what you mean by 'a fax printer', or how to display the task pane, or a 'setup fax' option. I clicked on Add a printer, and didn't see an option where I could select anything. Were you able to get HotFax to work for you on this setup? -- Sharon F MS-MVP ~ Windows XP Shell/User |
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#62
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XP Pro FAX
Sharon F wrote:
On Wed, 31 Mar 2004 08:14:19 -0500, William B. Lurie wrote: What about drivers for your fax/modem? Have you checked the manufacturer's site for updates? *Is* the modem recognized as a fax modem in Device Manager? Gosh, I've been composing and sending FAXes via SmithMicro HotFax on every Windows for years, including this XP which came with S3 modem and its drivers. Device Manager must know it's there and alive and well. If the modem is not a fax/modem it cannot send faxes. I can't find enough info about the S3 modem to know if it's fax capable or not. For the fax printer: I just did these steps on my system (with no fax/modem installed at the moment): Folder Options General. Check box to show common tasks in folders. Open Printers and Fax folder. In the common tasks pane and under Printer Tasks is a "setup" item for fax services. Clicking on it installs the Fax Service. Was asked for the XP CD. Windows did its thing and when finished, the task for setup has changed to "Install a local fax printer." Clicking on that link, added "Fax" to my printer list. Took a peek in the start menu. The above steps also added the following in Start Programs Accessories Communications: Fax folder containing: Fax Console, Cover Page Editor and Send A Fax... Clicking on Fax Console informs me that there are currently no fax/modems installed. Asks If I would like to install one. Clicked Cancel (the modem is sitting over on the shelf but don't want to install it at the moment). Next screen that appears is "Welcome to Fax Configuration Wizard." (both fxssvc.exe and fxsclnt.exe are listed in Task Manager). Again clicked Cancel as I will uninstall this. Fax Console appears. Shows Fax in the left column with subitems: incoming, inbox, outbox and sent items. The fax program can be configured from here by using the programs menus instead of the wizard. Since you can get the fax console open -- have you tried working with the menus at all? (The above ends up being just a different method of installing Fax. It gives the same expected results that using Add/Remove Programs Add/Remove Windows Components to install Fax Services should give.) In that folder I have 4 icons...Add Printer, Fax via eFax (0 ready), HotFax (0 ready), Lexmark (0 ready and checked as the live one), and I don't know what you mean by 'a fax printer', or how to display the task pane, or a 'setup fax' option. I clicked on Add a printer, and didn't see an option where I could select anything. Were you able to get HotFax to work for you on this setup? Fast reply on 2 counts, more later: HotFax works just fine. It does have deficiencies and quirks, which is 2/3 of reason I want Windows FAX to try out. My modem is listed as Conexant SoftK56 Modem (M) /WBL/ -- William B. Lurie |
#63
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XP Pro FAX
Continuing on, Sharon, I started walking in your footsteps, doing
what you outline below, with good news and bad news. BTW, is it fine for the thread to get longer and longer? When do we start anew? Here's what I did. Folder OptionsGeneral. Checked box to show common tasks in folders. Opened Printers and Fax folder. So far, so good. Under Printer Tasks, clicked Setup. Installed the FAX service, and was *not* asked for the CD. It took it a while, but I guess it found all it needed. And as you said, it did its thing, and when finished, the task for Setup was changed to "Install a local FAX printer". Well, you said I should click on that link. I clicked on it every way I knew how, single, double, nothing I did to it did anything at all. It looks slightly greyed out, and I suspect that it really is. So I skipped that step (which obviously is what's needed next, and I was unable to do it), and went further. You said I should then look at StartAll ProgramsAccessories Communications and I did. Th FAX folder still says just FAX(empty). So that is where we diverge. Maybe I installed a lot, but I still don't see those wonderful choices you list. No Fax Console, No Cover Page Editor, no Send a Fax........ To answer your question about what I can do with the Fax Console that I managed to get open some other way, the answer is, absolutely nothing. ************************************************** ******************** Sharon F wrote: On Wed, 31 Mar 2004 08:14:19 -0500, William B. Lurie wrote: What about drivers for your fax/modem? Have you checked the manufacturer's site for updates? *Is* the modem recognized as a fax modem in Device Manager? Gosh, I've been composing and sending FAXes via SmithMicro HotFax on every Windows for years, including this XP which came with S3 modem and its drivers. Device Manager must know it's there and alive and well. If the modem is not a fax/modem it cannot send faxes. I can't find enough info about the S3 modem to know if it's fax capable or not. For the fax printer: I just did these steps on my system (with no fax/modem installed at the moment): Folder Options General. Check box to show common tasks in folders. Open Printers and Fax folder. In the common tasks pane and under Printer Tasks is a "setup" item for fax services. Clicking on it installs the Fax Service. Was asked for the XP CD. Windows did its thing and when finished, the task for setup has changed to "Install a local fax printer." Clicking on that link, added "Fax" to my printer list. Took a peek in the start menu. The above steps also added the following in Start Programs Accessories Communications: Fax folder containing: Fax Console, Cover Page Editor and Send A Fax... Clicking on Fax Console informs me that there are currently no fax/modems installed. Asks If I would like to install one. Clicked Cancel (the modem is sitting over on the shelf but don't want to install it at the moment). Next screen that appears is "Welcome to Fax Configuration Wizard." (both fxssvc.exe and fxsclnt.exe are listed in Task Manager). Again clicked Cancel as I will uninstall this. Fax Console appears. Shows Fax in the left column with subitems: incoming, inbox, outbox and sent items. The fax program can be configured from here by using the programs menus instead of the wizard. Since you can get the fax console open -- have you tried working with the menus at all? (The above ends up being just a different method of installing Fax. It gives the same expected results that using Add/Remove Programs Add/Remove Windows Components to install Fax Services should give.) In that folder I have 4 icons...Add Printer, Fax via eFax (0 ready), HotFax (0 ready), Lexmark (0 ready and checked as the live one), and I don't know what you mean by 'a fax printer', or how to display the task pane, or a 'setup fax' option. I clicked on Add a printer, and didn't see an option where I could select anything. Were you able to get HotFax to work for you on this setup? -- William B. Lurie |
#64
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XP Pro FAX
or just get free eFax (www.efax.com)
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#65
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XP Pro FAX
dan wrote:
or just get free eFax (www.efax.com) Thank you, Dan. I have had free eFax for about 2 years. And Smith Micro HotFax. But Windows XP furnishes FAX and I'd like to try it. HotFax has features that need improving; eFax certainly does, too. Microsoft put out XP, with HotFax......I feel I'm entitled to at least evaluate it. And like so much of this software, it is a genuine challenge.....like a maze, a labyrinth, that nobody (certainly nobody outside Microsoft) seems able to find a fath through. |
#66
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XP Pro FAX
dan wrote:
or just get free eFax (www.efax.com) I forgot to add, Dan, parenthetically. Not that referring problem performance all the way back to Microsoft will always get a solution. So far, I have bucked two problems back, and after half a dozen back and forth exchanges, they themselves could not offer solutions. As fate would have it, one of them went away all by itself, the other is rumored to be part of an upgrade of Plus! XP which might come out some time. |
#67
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XP Pro FAX
On Wed, 31 Mar 2004 19:24:10 -0500, William B. Lurie wrote:
To answer your question about what I can do with the Fax Console that I managed to get open some other way, the answer is, absolutely nothing. I don't know what to suggest next, Bill. We've taken an eMachine copy of XP that originally failed to install the Fax Services. Shoehorned the Fax Service into your setup using a borrowed copy of XP and ended up exactly where you started. You have a few more pieces of Fax this time around but it's still not functional. -- Sharon F MS-MVP ~ Windows XP Shell/User |
#68
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XP Pro FAX
But Bill... your XP came from eMachines, didn't it? Not from Microsoft.
You aren't *entitled* to it from Microsoft. Did eMachine's spec say it was included? Do they guarantee it works on your machine? With all due respect, I think you need to considering punting on this one. My hunch is the the problem is the modem (but I know nothing of the details of your modem). The only thing I can think of to make your fax driver work is to pull out that modem, and buy (they are cheap) an external modem. They are always easier to make work (my experience). Keep trying to make it work with XP, but also you will surely find good quality FAX software on the CD that comes with the new external modem. Hope this is useful to you. Let us know. rms William B. Lurie wrote: dan wrote: or just get free eFax (www.efax.com) Thank you, Dan. I have had free eFax for about 2 years. And Smith Micro HotFax. But Windows XP furnishes FAX and I'd like to try it. HotFax has features that need improving; eFax certainly does, too. Microsoft put out XP, with HotFax......I feel I'm entitled to at least evaluate it. And like so much of this software, it is a genuine challenge.....like a maze, a labyrinth, that nobody (certainly nobody outside Microsoft) seems able to find a fath through. |
#69
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XP Pro FAX
I see your point, most of the way, Rob. To answer specifically,
eMachines said only "Microsoft XP", and on would naturally assume that that term, those 2 words, describe the same product as one gets in a purchased Microsoft box. Emachines guarantee is pretty much indicated by what the "Restore" CD that comes with the machine does: gives you a GHOST image that restores back to what they furnished on the machine. I'll give up. If I ever have to start from a bare hard drive, I'll install an XP that has the FAX and then I'll see how it works. The modem is software, and I'm not going to try external for more than one reason. Thanks to you and Sharon for trying hard, and I hope we all learned some more tidbits that will help you to help others. Bill Lurie Rob Schneider wrote: But Bill... your XP came from eMachines, didn't it? Not from Microsoft. You aren't *entitled* to it from Microsoft. Did eMachine's spec say it was included? Do they guarantee it works on your machine? With all due respect, I think you need to considering punting on this one. My hunch is the the problem is the modem (but I know nothing of the details of your modem). The only thing I can think of to make your fax driver work is to pull out that modem, and buy (they are cheap) an external modem. They are always easier to make work (my experience). Keep trying to make it work with XP, but also you will surely find good quality FAX software on the CD that comes with the new external modem. Hope this is useful to you. Let us know. rms William B. Lurie wrote: dan wrote: or just get free eFax (www.efax.com) Thank you, Dan. I have had free eFax for about 2 years. And Smith Micro HotFax. But Windows XP furnishes FAX and I'd like to try it. HotFax has features that need improving; eFax certainly does, too. Microsoft put out XP, with HotFax......I feel I'm entitled to at least evaluate it. And like so much of this software, it is a genuine challenge.....like a maze, a labyrinth, that nobody (certainly nobody outside Microsoft) seems able to find a fath through. -- William B. Lurie |
#70
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XP Pro FAX
Sharon F wrote:
On Wed, 31 Mar 2004 19:24:10 -0500, William B. Lurie wrote: To answer your question about what I can do with the Fax Console that I managed to get open some other way, the answer is, absolutely nothing. I don't know what to suggest next, Bill. We've taken an eMachine copy of XP that originally failed to install the Fax Services. Shoehorned the Fax Service into your setup using a borrowed copy of XP and ended up exactly where you started. You have a few more pieces of Fax this time around but it's still not functional. As I wrote to Rob SChneider, Sharon, I just have to give it up. I'm pleased that you experts have corroborated all that I have been saying, and I certainly appreciate your efforts and your persistence. One day I'll start with a full-bodied XP and then I'll see the XP Fax. I don't recall seeing an options menu when I last installed an XP, but I'll certainly look for it. Bill Lurie |
#71
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XP Pro FAX
"Truth in Advertising" would have normally required eMachines to say
"those parts of Windows XP we have chosen to give based on our license with Microsoft". Alas, the world is not perfect. Still ... go to a local computer fair and pick up an old, slow, external modem with FAX capability (for very small amount of money) and play. Hope this is useful to you. Let us know. rms William B. Lurie wrote: I see your point, most of the way, Rob. To answer specifically, eMachines said only "Microsoft XP", and on would naturally assume that that term, those 2 words, describe the same product as one gets in a purchased Microsoft box. Emachines guarantee is pretty much indicated by what the "Restore" CD that comes with the machine does: gives you a GHOST image that restores back to what they furnished on the machine. I'll give up. If I ever have to start from a bare hard drive, I'll install an XP that has the FAX and then I'll see how it works. The modem is software, and I'm not going to try external for more than one reason. Thanks to you and Sharon for trying hard, and I hope we all learned some more tidbits that will help you to help others. Bill Lurie Rob Schneider wrote: But Bill... your XP came from eMachines, didn't it? Not from Microsoft. You aren't *entitled* to it from Microsoft. Did eMachine's spec say it was included? Do they guarantee it works on your machine? With all due respect, I think you need to considering punting on this one. My hunch is the the problem is the modem (but I know nothing of the details of your modem). The only thing I can think of to make your fax driver work is to pull out that modem, and buy (they are cheap) an external modem. They are always easier to make work (my experience). Keep trying to make it work with XP, but also you will surely find good quality FAX software on the CD that comes with the new external modem. Hope this is useful to you. Let us know. rms William B. Lurie wrote: dan wrote: or just get free eFax (www.efax.com) Thank you, Dan. I have had free eFax for about 2 years. And Smith Micro HotFax. But Windows XP furnishes FAX and I'd like to try it. HotFax has features that need improving; eFax certainly does, too. Microsoft put out XP, with HotFax......I feel I'm entitled to at least evaluate it. And like so much of this software, it is a genuine challenge.....like a maze, a labyrinth, that nobody (certainly nobody outside Microsoft) seems able to find a fath through. |
#72
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XP Pro FAX
Michael and Sharon:
Old thread, I'm shortening it for a specific reason. The info in the old thread is, I feel, not pertinent. I found Windows FAX alive and working (!) on another hard drive, in a different copy of Windows XP. I am able to run that system as the second hard drive, as a Slave. I can even set the BIOS to boot to it, if I wanted to. But is there a way that I can move or copy the needed files from the Slave to the Master, to have the FAX working on my Master drive? |
#73
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XP Pro FAX
On Thu, 01 Apr 2004 10:51:51 -0500, William B. Lurie wrote:
Michael and Sharon: Old thread, I'm shortening it for a specific reason. The info in the old thread is, I feel, not pertinent. I found Windows FAX alive and working (!) on another hard drive, in a different copy of Windows XP. I am able to run that system as the second hard drive, as a Slave. I can even set the BIOS to boot to it, if I wanted to. But is there a way that I can move or copy the needed files from the Slave to the Master, to have the FAX working on my Master drive? You're kidding, right? While installing Fax into one Windows, it ended up going into the second setup instead? I'm not even going to try and guess how that happened. -- Sharon F MS-MVP ~ Windows XP Shell/User |
#74
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XP Pro FAX
Sharon F wrote:
On Thu, 01 Apr 2004 10:51:51 -0500, William B. Lurie wrote: Michael and Sharon: Old thread, I'm shortening it for a specific reason. The info in the old thread is, I feel, not pertinent. I found Windows FAX alive and working (!) on another hard drive, in a different copy of Windows XP. I am able to run that system as the second hard drive, as a Slave. I can even set the BIOS to boot to it, if I wanted to. But is there a way that I can move or copy the needed files from the Slave to the Master, to have the FAX working on my Master drive? You're kidding, right? While installing Fax into one Windows, it ended up going into the second setup instead? I'm not even going to try and guess how that happened. No, Sharon, and not kidding. I did a complete restore (Ghost) from the original eMachines Restore CD, to a brand new drive, running alone on the machine, and it ended up with FAX. I never ran that CD before, because I've refused to clobber everything else on my Master CD. The question I asked, then, is: Is there a way to get the FAX now installed on my second drive, over onto the Master which we've been fooling with, the past week is can I -- William B. Lurie |
#75
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XP Pro FAX
On Thu, 01 Apr 2004 17:54:50 -0500, William B. Lurie wrote:
The question I asked, then, is: Is there a way to get the FAX now installed on my second drive, over onto the Master which we've been fooling with, the past week is can I No, as far as I know, there isn't a way. Fax services is a system component. This is quite different than a separate stand-alone application that could be shuttled around. -- Sharon F MS-MVP ~ Windows XP Shell/User |
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