MSN MESSENGER

My MSN Messenger keeps telling my my password and login are
wrong but I can access my .NET passport online. What is Wrong?

Greetings Robert,

Here are some suggestions you might want to check/try:
1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.co...erservice.srf, then try
signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
Then try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"Robert Leek" wrote in message
...
My MSN Messenger keeps telling my my password and login are
wrong but I can access my .NET passport online. What is Wrong?

Hi,

Make sure you try them all -- they're all equally important.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"ireney" wrote in message
...
Thanks I just found your message and have tried alot of the items but will attempt to
follow through and maybe I will have luck this time.

----- Jonathan Kay [MVP] wrote: -----

Greetings Robert,

Here are some suggestions you might want to check/try:
1. The date on your computer needs to be set properly -- double click the clock verify
that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with
the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.co...erservice.srf,
then try
signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's
possible
that Messenger doesn't have the correct rights to access the Internet, especially since
you
upgraded. You may need to re/add Messenger to the allowed list of programs in your
firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger --
try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu,
then
Internet Options, then click the Delete Files button, and when that's complete click
the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu,
then
Internet Options, then Advanced tab, scroll to the Security section, and verify that
"Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and
Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
Then try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"Robert Leek" wrote in message
...
My MSN Messenger keeps telling my my password and login are
wrong but I can access my .NET passport online. What is Wrong?

Here is a far easier way that I think may solve your
problem.

Click on Sign in as another user.

Type in a password and Login.

MSN 6.1 logs in automatically and If there is no password
it seems to still try and log in with a blank password.

Simple but this could help you.

Regards

Jono
MCSE MCSA CCNA

Thanks I just found your message and have tried alot of the items but will attempt to follow through and maybe I will have luck this time.

----- Jonathan Kay [MVP] wrote: -----

Greetings Robert,

Here are some suggestions you might want to check/try:
1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.co...erservice.srf, then try
signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
Then try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"Robert Leek" wrote in message
...
My MSN Messenger keeps telling my my password and login are
wrong but I can access my .NET passport online. What is Wrong?