New Imformation on System Restore & Windows Installer Registry Corruption

There have been a number of installation errors of the July 27th Office 2003 Updates and other Office version updates, particularly Office 2003 SP1 remedied by Office resource kit tools and other tools like the Windows Installer Cleanup Utility, and I'm pasting this information that has come up from Sloan Crayton [MS] who has been generously helping and providing some useful information on using these Office tools to help with install/setup problems. Because it involves information I have not seen anywhere, including MSKB, MSDN, Technet or Windows SP2/MSI 3.0 articles and good artifcles on System Restore, I'm pasting some of it he

__________________________________________________ _____

After running the Installer Clean utility to remove remnants of OfficeXP, now if I try to update Office 2003 Pro from the website, this is EXACTLY what I get:


The Office Update site is unable to check for updates on this
computer. This may be happening because of one of the following
reasons:

You do not have administrative privileges for this computer.

There is a network problem and the detection catalog used by the
Office Update site failed to download. Go back to the Downloads home
page and try running detection again.

Windows Installer patch files (.MSP files) from previously applied
Office updates are missing from the \Windows\Installer hidden
directory on your computer. MSP files are stored on your computer
after update installation completes because they need to be referenced
for future update operations. If the files are missing you will not be
able to apply Office updates. You may also be unable to uninstall
Office products as a result of the same problem. Please contact
Microsoft Product Support Services for assistance.

You installed Office updates in the past and then upgraded from
Windows Installer version 1.0 to Windows Installer version 1.1. For
more information see the KB article Windows Installer May Prompt for
Install Source if Unavailable.

Search for Office updates in the Download Catalog

The Problem With System Restore and the Windows Installer Corrected by Windows Installer 3.0

(Fixing the Problem but not Fixing the Registry Once It's Corrupted):

__________________________________________________ ____________

Windows System Restore will corrupt the Windows Installer registry
information for Office (and other applications). Windows Installer 3.0
(included in Windows XP SP2 when it ships) will fix this bug

The use of Windows System Restore is one of the known causes. Windows Installer 3.0 which is included in Windows XP SP2 fixes this problem (but will not fix it once it's broken).

You will need to use the Windows Installer Cleanup Utility to remove the
Windows Installer registry information for all installed Office products.
Then you'll need to install Office 2003 again and then install any service
packs and public updates.

This is documented in the KB article at
http://support.microsoft.com/default...b;en-us;304498.

Sloan Crayton
Microsoft

__________________________________________________ _______________

Best,

Chad Harris

Chad Harris wrote:

There have been a number of installation errors of the July 27th

Since your going to post in html with a mini font, pick one that is even
smaller to give my eyes an even better workout.

"Plato" |@|.| wrote in message
...
Chad Harris wrote:

There have been a number of installation errors of the July 27th

Since your going to post in html with a mini font, pick one that is even
smaller to give my eyes an even better workout.

Plato--

1) I have and always make it a point to have the font set to *Plain Text.*
I understand the concern about bandwidth and dialup for people not using
broadband. I have never seen anything posted *here* that requests anything
else but plain text in the public groups. I have seen directions in the
Beta groups repeatedly from that if you think there is an appropriate
reason, you can post in html and put up an attachment *from Microsoft,* and
a number of people who have not read that announcement will always reflexly
complain repeatedly anyway if you do.

2) As for the font, I can understand a font size setting if I had
FormatHTML selected because of the addition of the HTML toolbar, but I
don't, and I don't see any additional way with a Plain Text setting to
control the size of what you see, but if you can show me one, I'd be
delighted to set it.
No one would intentionally try to post in any size that is unconfortable for
anyone else, and I haven't had anyone complain that I'm using a "mini-font"
in several hundred posts on these groups. Where's the "minifont" setting
on a plain text OE message? I don't see one.

3) I like big fonts, and because I do, I have View settings at several
different places to insure that everything I see from the OE newsreader is
large from

a) Popping "control desktop" into the run box and setting for large fonts on
the display
properties dialogue box.

b) On the IE toolbar putting a check at OptionsAccessibility. This allows
me to use the mouse scroll button to over-ride the size of the text in
OE's NTTP newsreader as well as web pages, whatever the size the poster
used-- it doesn't matter.

c) I have the view on the OE toolbar set to a certain size, but this can be
over-ridden by the accessibility setting.

4) Again, I empathize if anything I posted turned out to be "html mini
font", but I don't know how because I have the FormatPlain Text setting
selected.

5) I like big fonts to the extent that I have gone out of my way to have my
title bars, task bars, and notification area, minimized taskbar buttons, and
menus in much larger than normal sized font and skinned them so that I can
see the colors easily and I can scroll these messages like a rheostat with
that simple Accessibility setting.

Thanks,

Chad Harris

__________________________________________________ ______________________



"Plato" |@|.| wrote in message
...
Chad Harris wrote:

There have been a number of installation errors of the July 27th

Since your going to post in html with a mini font, pick one that is even
smaller to give my eyes an even better workout.

Chad,

Bottom line is, you are posting in html.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Chad Harris" wrote in message
...
Plato--

1) I have and always make it a point to have the font set to *Plain Text.*

snip

I may have made the mistake in *that post*, Kelly, (which is why it took
that smaller font from your web page with the SR changes in SP1 and
preserved it), because I didn't turn off the html toolbar that I didn't ask
for during that post, but I can't post in html if like this post, Format's
menu has the radio button by *plain text*, and I'm not posting purposely in
html. The other day when you called me on it, that registry key's font was
preserved, and the same thing must have happened.

Chad Harris
__________________________________________________ ________________________________

"Kelly" wrote in message
...
Chad,

Bottom line is, you are posting in html.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Chad Harris" wrote in message
...
Plato--

1) I have and always make it a point to have the font set to *Plain
Text.*

snip

Plato--

This is another convenience, but I think one of your best bets is to use the
Accessbility chek box so that you can rheostat anythng you see here.

Use Kelly's Tweak Line 227 Left:

Set IE Fonts to Smaller or Larger

http://www.kellys-korner-xp.com/regs...smallertxt.reg

http://www.kellys-korner-xp.com/xp_tweaks.htm

Best,

Chad Harris
__________________________________________________ _____________________


"Plato" |@|.| wrote in message
...
Chad Harris wrote:

There have been a number of installation errors of the July 27th

Since your going to post in html with a mini font, pick one that is even
smaller to give my eyes an even better workout.

Chad,

Your spell checker seems to be misbehaving. ) Other than that, you were
posting in html, until this post.

As for the latter: Whenever you copy and paste from a website - paste it
into Notepad first, then copy and paste again.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Chad Harris" wrote in message
...
Plato--

This is another convenience, but I think one of your best bets is to use
the Accessbility chek box so that you can rheostat anythng you see here.

Use Kelly's Tweak Line 227 Left:

Set IE Fonts to Smaller or Larger

http://www.kellys-korner-xp.com/regs...smallertxt.reg

http://www.kellys-korner-xp.com/xp_tweaks.htm

Best,

Chad Harris
__________________________________________________ _____________________


"Plato" |@|.| wrote in message
...
Chad Harris wrote:

There have been a number of installation errors of the July 27th

Since your going to post in html with a mini font, pick one that is even
smaller to give my eyes an even better workout.

"Kelly" wrote:
| Chad,
|
| Your spell checker seems to be misbehaving. ) Other than that, you were
| posting in html, until this post.
|
| As for the latter: Whenever you copy and paste from a website - paste it
| into Notepad first, then copy and paste again.

Kelly,

Excellent advice!

---
Jan

Thanks and welcome back. )

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"+-J" wrote in message
...

"Kelly" wrote:
| Chad,
|
| Your spell checker seems to be misbehaving. ) Other than that, you
were
| posting in html, until this post.
|
| As for the latter: Whenever you copy and paste from a website - paste
it
| into Notepad first, then copy and paste again.

Kelly,

Excellent advice!

---
Jan

Kelly--

I have noticed since this came up that sometimes the HTML bar kicks in when
I get ready to reply and I don't know why. This is after several posts in
plain text where plain text has been selected.
If I see it, I switch to plain text, and if I was chain posting in html it
wasn't meant to happen.

The spell checker is not on the blink. I don't use one, so I have to watch
the typos. I can spell somewhat, and I dictionary the words I need help
spelling. I like it in Wordmail in OL, but here in OE news, it just drives
me crazy because (although I understand it's supposed to have a learning
curve) it stops on many words and software terms that aren't misspelled.
So I'll try to do a better job proofreading.

I don't understand why you suggest that if you copy and paste from a website
(I'm sure you mean the url here), *you should to do it in notepad first.*
If, and I don't understand the why of this exactly, as Jan said, in OE, in
text mode all hyperlinks are clickable, so you can paste hyperlinks in a
plain text message and they are clickable, what do you gain by opening
notepad and pasting them in there first?

Thanks,

Chad Harris
__________________________________________________ __________________________
__



"Kelly" wrote in message
...
Chad,

Your spell checker seems to be misbehaving. ) Other than that, you
were
posting in html, until this post.

As for the latter: Whenever you copy and paste from a website - paste it
into Notepad first, then copy and paste again.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Chad Harris" wrote in message
...
Plato--

This is another convenience, but I think one of your best bets is to use
the Accessbility chek box so that you can rheostat anythng you see here.

Use Kelly's Tweak Line 227 Left:

Set IE Fonts to Smaller or Larger

http://www.kellys-korner-xp.com/regs...smallertxt.reg

http://www.kellys-korner-xp.com/xp_tweaks.htm

Best,

Chad Harris
__________________________________________________ _____________________


"Plato" |@|.| wrote in message
...
Chad Harris wrote:

There have been a number of installation errors of the July 27th

Since your going to post in html with a mini font, pick one that is
even
smaller to give my eyes an even better workout.

Chad,

Not to be rude, but this is getting old. Other than that, whatever html bar
you are seeing and speaking of, is not native nor related to XP (thus also
meaning OE). And no, I didn't mean the URL, I meant the body. Notepad is a
simple text editor program that comes with all versions of Windows.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com




"Chad Harris" wrote in message
...
Kelly--

I have noticed since this came up that sometimes the HTML bar kicks in
when
I get ready to reply and I don't know why. This is after several posts in
plain text where plain text has been selected.
If I see it, I switch to plain text, and if I was chain posting in html it
wasn't meant to happen.

The spell checker is not on the blink. I don't use one, so I have to
watch
the typos. I can spell somewhat, and I dictionary the words I need help
spelling. I like it in Wordmail in OL, but here in OE news, it just
drives
me crazy because (although I understand it's supposed to have a learning
curve) it stops on many words and software terms that aren't misspelled.
So I'll try to do a better job proofreading.

I don't understand why you suggest that if you copy and paste from a
website
(I'm sure you mean the url here), *you should to do it in notepad first.*
If, and I don't understand the why of this exactly, as Jan said, in OE, in
text mode all hyperlinks are clickable, so you can paste hyperlinks in a
plain text message and they are clickable, what do you gain by opening
notepad and pasting them in there first?

Thanks,

Chad Harris
__________________________________________________ __________________________
__



"Kelly" wrote in message
...
Chad,

Your spell checker seems to be misbehaving. ) Other than that, you
were
posting in html, until this post.

As for the latter: Whenever you copy and paste from a website - paste it
into Notepad first, then copy and paste again.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Chad Harris" wrote in message
...
Plato--

This is another convenience, but I think one of your best bets is to
use
the Accessbility chek box so that you can rheostat anythng you see
here.

Use Kelly's Tweak Line 227 Left:

Set IE Fonts to Smaller or Larger

http://www.kellys-korner-xp.com/regs...smallertxt.reg

http://www.kellys-korner-xp.com/xp_tweaks.htm

Best,

Chad Harris
__________________________________________________ _____________________


"Plato" |@|.| wrote in message
...
Chad Harris wrote:

There have been a number of installation errors of the July 27th

Since your going to post in html with a mini font, pick one that is
even
smaller to give my eyes an even better workout.

"Chad Harris" wrote in message
...
Kelly--

I have noticed since this came up that sometimes the HTML bar kicks in
when
I get ready to reply and I don't know why.

Tools | Options | Send and uncheck 'Reply to messages using the format in
which they were sent'

snip

"Plato" |@|.| wrote:
| Chad Harris wrote:
|
| There have been a number of installation errors of the July 27th
|
| Since your going to post in html with a mini font, pick one that is even
| smaller to give my eyes an even better workout.

Plato,

I have set my newsreader to display posts in TEXT-only mode.
I fail to see why people insist on posting in HTML or RTF, (or even write eMails in HTML).

Unfortunately, MS Outlook Express insists on displaying graphic files which are embedded in HTML posts!
(At least in MS Internet Explorer, displaying of graphic files can be disabled.)
---
Jan

I fail to see why people go nuts when you post in html if it's for a good
reason. I think html makes it a lot easier to read if you use italics,
underline or bold correctly. Does it create that much of a bandwidth
problem? It's not a large image. My posts in html weren't intentional on
this group although I have done it when I thought it was appropriate. They
were a function of that checkmark on the Send tab. And I still noticed the
html toolbar which *is native to OE messages* in rich text format, but since
I wasn't doing anything but hyperlinking, I didn't think it would be html.
The post that started the html question that Plato said "gave his eyes a
workout"--(I'm not sure what that means because his eyes have all the tools
to handle that and more anatomically and physiologically) but it came simply
from a font used on Kelly's web page when I pasted and I still cannot
understand why it is such a prodigious deal.

Even with the checkmark out of the box on that send tab, this message opened
up to post in html and I changed it to plain text.

So I'm still left with:

1) Why is posting in html a huge deal? I can site two ocassions on these
groups when MSFT OK'd posting up an attachment and posting in html (one
wasn't a public group) and one was a word group for the purpose of being
able to review verbose logs.

What's the problem for people if you use italics or a bold or underlined
word? I can understand Plato found that paste from Kelly's site small,
and it gave his eyes a "workout"--that I call normal physiology.
Particularly given David Candy's comments above (this being a binary group).
I thought that rich text was conceived for the same good reason that there
are multiple fonts.

2) What was Kelly's point about testing in note pad first. Testing what?
For why? A hyperlink in note pad for what reason?

Best,

Chad Harris
__________________________________________________ _______


"+-J" wrote in message
...

"Plato" |@|.| wrote:
| Chad Harris wrote:
|
| There have been a number of installation errors of the July 27th
|
| Since your going to post in html with a mini font, pick one that is even
| smaller to give my eyes an even better workout.

Plato,

I have set my newsreader to display posts in TEXT-only mode.
I fail to see why people insist on posting in HTML or RTF, (or even write
eMails in HTML).

Unfortunately, MS Outlook Express insists on displaying graphic files which
are embedded in HTML posts!
(At least in MS Internet Explorer, displaying of graphic files can be
disabled.)
---
Jan