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#1
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large avi problem
Using windows XP I'm having problems downloading larger avi video files from
my camera (canon A710). Smaller files are no problem but I cannot download files of over about 200MB. I get a message that the I/O is disconnected, or an empty file (0kb) is downloaded. I use USB, have tried both with camera software and without (drag and drop), also no luck with a card reader. |
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#2
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large avi problem
Thier have been fixes for that with XP,depends on youre xp SP,SP3
should have eliminated the problem,however the fix is at:http://support.microsoft.com/kb/822430 "ChrisSmith" wrote: Using windows XP I'm having problems downloading larger avi video files from my camera (canon A710). Smaller files are no problem but I cannot download files of over about 200MB. I get a message that the I/O is disconnected, or an empty file (0kb) is downloaded. I use USB, have tried both with camera software and without (drag and drop), also no luck with a card reader. |
#3
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large avi problem
Not a lot of help to you because all my daily PCs use Vistaq, but I have
several Canon cameras, and use SDHC cards, I've got card readers (all cards are 8gb) and transferring files by reader is not a problem at all, I often have movie files of up to 2gb to edit - and that's on a notebook! The card reader is built into the notebook, the USB reader on the desktop is a (very recent for the HC support) Sandisk 12 in 1 unit. Both are using NTFS formatted hard drives. -- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "ChrisSmith" wrote in message ... Using windows XP I'm having problems downloading larger avi video files from my camera (canon A710). Smaller files are no problem but I cannot download files of over about 200MB. I get a message that the I/O is disconnected, or an empty file (0kb) is downloaded. I use USB, have tried both with camera software and without (drag and drop), also no luck with a card reader. |
#4
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large avi problem
I downloaded service pack 3 via Andrews link, no improvement. Any more ideas?
"ChrisSmith" wrote: Using windows XP I'm having problems downloading larger avi video files from my camera (canon A710). Smaller files are no problem but I cannot download files of over about 200MB. I get a message that the I/O is disconnected, or an empty file (0kb) is downloaded. I use USB, have tried both with camera software and without (drag and drop), also no luck with a card reader. |
#5
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large avi problem
ChrisSmith wrote:
I downloaded service pack 3 via Andrews link, no improvement. Any more ideas? ========================================= I don't know if I can help you but I do have a few questions... Just wondering...what is the capacity of your memory card and is your hard drive formatted NTFS? Also...if you right click your My Computer icon and from the menu...choose...Properties / General tab... is Service Pack 3 listed under the System heading? -- John Inzer |
#6
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large avi problem
Memory card is SD 1GB. I can upload all fotos and videos from my camera
except avis over about 200 MB. NTFS?? I suppose so, I have XP version 2002. How do I check? Yes service pack 3 is listed under System. "John Inzer" wrote: ChrisSmith wrote: I downloaded service pack 3 via Andrews link, no improvement. Any more ideas? ========================================= I don't know if I can help you but I do have a few questions... Just wondering...what is the capacity of your memory card and is your hard drive formatted NTFS? Also...if you right click your My Computer icon and from the menu...choose...Properties / General tab... is Service Pack 3 listed under the System heading? -- John Inzer |
#7
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large avi problem
ChrisSmith wrote:
NTFS?? I suppose so, I have XP version 2002. How do I check? ==================================== Open My Computer / right click Local Disk (C / from the menu...choose Properties / General tab... you should see.... Type Local Disk File System NTFS -- John Inzer |
#8
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large avi problem
yup NTFS...
Thanks for all the help, unfortunately still not sorted... Any more ideas? "John Inzer" wrote: ChrisSmith wrote: NTFS?? I suppose so, I have XP version 2002. How do I check? ==================================== Open My Computer / right click Local Disk (C / from the menu...choose Properties / General tab... you should see.... Type Local Disk File System NTFS -- John Inzer |
#9
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large avi problem
ChrisSmith wrote:
yup NTFS... Thanks for all the help, unfortunately still not sorted... Any more ideas? ===================================== I have a couple of thoughts but no solutions. Two thoughts...could you try a different memory card? Could you try a different USB port? One more thought...if you have several USB accessories attached...disconnect all but the card reader and try to download the file. -- John Inzer |
#10
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large avi problem
Doesn't help...
It's not the camera either cos no problem on frends pc... I shall have to put avi on CDrom on another pc and see if i can then drag from disk onto mine... And then buy a new pc! "John Inzer" wrote: ChrisSmith wrote: yup NTFS... Thanks for all the help, unfortunately still not sorted... Any more ideas? ===================================== I have a couple of thoughts but no solutions. Two thoughts...could you try a different memory card? Could you try a different USB port? One more thought...if you have several USB accessories attached...disconnect all but the card reader and try to download the file. -- John Inzer |
#11
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large avi problem
ChrisSmith wrote:
yup NTFS... Thanks for all the help, unfortunately still not sorted... Any more ideas? ===================================== Maybe the following article will offer some ideas: (814390) File Transfer from Digital Camera Fails http://support.microsoft.com/?kbid=814390 -- John Inzer MS-MVP Digital Media Experience Notice This is not tech support I am a volunteer Solutions that work for me may not work for you Proceed at your own risk |
#12
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large avi problem
I already have SP 3.
The article also says: You can connect the camera by using USB Mass Storage Class (MSC) instead of PTP How would I do this? (in the meantime I got the file onto my pc via CD rom... so problem kinda solved! "John Inzer" wrote: ChrisSmith wrote: yup NTFS... Thanks for all the help, unfortunately still not sorted... Any more ideas? ===================================== Maybe the following article will offer some ideas: (814390) File Transfer from Digital Camera Fails http://support.microsoft.com/?kbid=814390 -- John Inzer MS-MVP Digital Media Experience Notice This is not tech support I am a volunteer Solutions that work for me may not work for you Proceed at your own risk |
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