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#1
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Windows Update Service fails again and again
I got this message:
I follow instructions to start the service but get error:-2147467243 (80004015) The class is configured to run as a security id different from the caller. I recieved a very good set of instructions below, which I followed and solved my problem. IT WORKED!! However next day when booted the machine I get the same exact message and Windows Update Servive will not start. We have an Active Directory Domain Enterprise 2008 OS and there are approximatley 30 PCs all Winodws XP SP3, but 5 of them have this exact problem. See the instructions I ran and got this PCs to actually update. Any ideas?? Are these being controlled by the Server?? Start button -- RUN (no "RUN"? Press the "Windows Key" + R on your keyboard) -- type in: winver -- Click OK. The picture at the top of the window that opens will give you the general (Operating System name and flavor) while the line starting with the word "version" will give you the rest of the story. Post _both_ in response to this message verbatim. ;-) For the most part - I will assume you have Windows XP 32-bit of some flavor with at least SP1a - hopefully SP2 or above. Ignore the title and follow the sub-section under "Advanced Troubleshooting" titled, "Method 1: Reset the registry and the file permissions" http://support.microsoft.com/kb/949377 *will take time (** Ignore the last step - you either have or should get SP3, but not now.) Reboot and ... Download/install this: http://support.microsoft.com/kb/290301 After installing, do the following: Start button -- RUN -- type in: "%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g! -- Click OK. (The quotation marks and percentage signs and spacing should be exact.) Download, install, run, update and perform a full scan (separately) with the following two applications (freeware versions are the ones to use for this): SuperAntiSpyware http://www.superantispyware.com/ MalwareBytes http://www.malwarebytes.com/ After performing a full scan with one and then the other and removing whatever they both find completely, you may uninstall these products, if you wish. Download and run the MSRT manually: http://www.microsoft.com/security/ma...e/default.mspx Reboot. Download/Install the latest Windows Installer (for your OS): ( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe ) http://www.microsoft.com/downloadS/d...displaylang=en Reboot. and... Download the latest version of the Windows Update agent from here (x86): http://go.microsoft.com/fwlink/?LinkID=91237 ..... and save it to the root of your C:\ drive. After saving it to the root of the C:\ drive, do the following: Close all Internet Explorer windows and other applications. Start button -- RUN and type in: %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE -- Click OK. (If asked, select "Run.) -- Click on NEXT -- Select "I agree" and click on NEXT -- When it finishes installing, click on "Finish"... Reboot. Then follow the instructions he How do I reset Windows Update components? http://support.microsoft.com/kb/971058 Reboot. CHKDSK How to scan your disks for errors http://support.microsoft.com/kb/315265 * will take time and a reboot. Defragment How to Defragment your hard drives http://support.microsoft.com/kb/314848 * will take time Ensure your hardware drivers are up to date (from the hardware manufacturer's respective web pages.) Never get hardware drivers for hardware that was not created/sold by Microsoft from Microsoft. Reboot. Log on as an user with administrative rights and open Internet Explorer and visit http://windowsupdate.microsoft.com/ and select to do a CUSTOM scan... Every time you are about to click on something while at these web pages - first press and hold down the CTRL key while you click on it. You can release the CTRL key after clicking each time. Once the scan is done, select just _ONE_ of the high priority updates (deselect any others) and install it. Reboot again. If it did work - try the web page again - selecting no more than 3-5 at a time. Rebooting as needed. The Optional Software updates are generally safe - although I recommend against the "Windows Search" one and any of the "Office Live" ones or "Windows Live" ones for now. I would completely avoid the Optional Hardware updates. Also - I do not see any urgent need to install Internet Explorer 8 at this time. Seriously - do all that. This is like antibiotics - don't skip a single step, don't quit because you think things will be okay now - go through until the end, until you have done everything given in the order given. If you have a problem with a step come ask and let someone here get you through that step. If you don't understand how to do a step, come back and ask here about that step and let someone walk you through it. Then - when done - let everyone here know if it worked for you - or if you have more issues. -- Shenan Stanley MS-MVP -- |
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#2
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Windows Update Service fails again and again
kamran wrote:
I got this message: I follow instructions to start the service but get error:-2147467243 (80004015) The class is configured to run as a security id different from the caller. I recieved a very good set of instructions below, which I followed and solved my problem. IT WORKED!! However next day when booted the machine I get the same exact message and Windows Update Servive will not start. We have an Active Directory Domain Enterprise 2008 OS and there are approximatley 30 PCs all Winodws XP SP3, but 5 of them have this exact problem. See the instructions I ran and got this PCs to actually update. Any ideas?? Are these being controlled by the Server?? snipped instructions You might look at this thread: http://forums.techarena.in/windows-update/580370.htm In particular - the last two responses. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#3
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Windows Update Service fails again and again
Thanks Shenan, I will followup. It seems to be a batch file. Do I run this on
the PC or on the server?? and should I run this if on the PC after I re-run all the steps you furnished before. and then this script? kamran "Shenan Stanley" wrote: kamran wrote: I got this message: I follow instructions to start the service but get error:-2147467243 (80004015) The class is configured to run as a security id different from the caller. I recieved a very good set of instructions below, which I followed and solved my problem. IT WORKED!! However next day when booted the machine I get the same exact message and Windows Update Servive will not start. We have an Active Directory Domain Enterprise 2008 OS and there are approximatley 30 PCs all Winodws XP SP3, but 5 of them have this exact problem. See the instructions I ran and got this PCs to actually update. Any ideas?? Are these being controlled by the Server?? snipped instructions You might look at this thread: http://forums.techarena.in/windows-update/580370.htm In particular - the last two responses. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#4
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Windows Update Service fails again and again
kamran wrote:
Thanks Shenan, I will followup. It seems to be a batch file. Do I run this on the PC or on the server?? and should I run this if on the PC after I re-run all the steps you furnished before. and then this script? The majority of the things I had you do should still be fine (unless something like "Deep Freeze" is installed on the machines... *grin*) - so create the script and run it on the machine that has the issue. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#5
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Windows Update Service fails again and again
Okay, I will create the batch file and just run it from the command line on
each PC. hopefully no deep freeze!!! thanks, kamran "Shenan Stanley" wrote: kamran wrote: Thanks Shenan, I will followup. It seems to be a batch file. Do I run this on the PC or on the server?? and should I run this if on the PC after I re-run all the steps you furnished before. and then this script? The majority of the things I had you do should still be fine (unless something like "Deep Freeze" is installed on the machines... *grin*) - so create the script and run it on the machine that has the issue. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
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