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#1
September 23rd 08, 12:43 AM
posted to microsoft.public.windowsxp.video
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Can't find my E drive on my computer
Suddenly, after a power outage, my computer does not even show that I have an
E drive (my DVD/CD drive) on my computer! Help! -- blonde615 
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#2
September 23rd 08, 02:18 AM
posted to microsoft.public.windowsxp.video
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Can't find my E drive on my computer
blonde615 wrote:
Suddenly, after a power outage, my computer does not even show that I have an E drive (my DVD/CD drive) on my computer! Help! ============================== Launch Device Manager and see if that drive has a Yellow Question Mark on it. You can launch Device Manager by going to...Start/Run and type or copy/paste devmgmt.msc Then press enter. Have a look at this article: (314464) How to Troubleshoot Unknown Devices Listed in Device Manager http://support.microsoft.com/kb/314464/ -- John Inzer
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#3
September 23rd 08, 03:59 AM
posted to microsoft.public.windowsxp.video
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Can't find my E drive on my computer
John...in device manager there is what looks like a yellow exclamation mark
on the DVD hardware. When I click on troubleshooting, I get the message "windows successfully loaded the device driver for this hardware but cannot find the hardware device (Code 41)". Any suggestions? I looked at the article you suggested but they could not help me there. -- blonde615 "John Inzer" wrote: blonde615 wrote: Suddenly, after a power outage, my computer does not even show that I have an E drive (my DVD/CD drive) on my computer! Help! ============================== Launch Device Manager and see if that drive has a Yellow Question Mark on it. You can launch Device Manager by going to...Start/Run and type or copy/paste devmgmt.msc Then press enter. Have a look at this article: (314464) How to Troubleshoot Unknown Devices Listed in Device Manager http://support.microsoft.com/kb/314464/ -- John Inzer
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#4
September 23rd 08, 05:42 AM
posted to microsoft.public.windowsxp.video
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Can't find my E drive on my computer
blonde615 wrote:
John...in device manager there is what looks like a yellow exclamation mark on the DVD hardware. When I click on troubleshooting, I get the message "windows successfully loaded the device driver for this hardware but cannot find the hardware device (Code 41)". Any suggestions? I looked at the article you suggested but they could not help me there. ============================== Maybe the following articles will lead to something useful: (314060) You can no longer access the CD drive or the DVD drive, or you receive an error message after you remove a CD recording program or a DVD recording program in Windows XP: "error code 31" http://support.microsoft.com/kb/314060/en-us "Why is There a Yellow Exclamation Point in Device Manager?" http://pcsupport.about.com/od/tipstricks/f/yellowdm.htm DVD/CD Drive not working. Device manager shows yellow sign with exclamation point? http://answers.yahoo.com/question/in...6113128AAh5pIr -- John Inzer
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#5
September 24th 08, 05:31 AM
posted to microsoft.public.windowsxp.video
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Can't find my E drive on my computer
Thank you very much, John, for your help! Although I didn't resolve WHY this
happened, via searching the articles you suggested I finally tried resetting my computer to a previous point which DID solve the problem and my DVD/CD burner appears to be working fine again. I appreciate your help! -- blonde615 "John Inzer" wrote: blonde615 wrote: Suddenly, after a power outage, my computer does not even show that I have an E drive (my DVD/CD drive) on my computer! Help! ============================== Launch Device Manager and see if that drive has a Yellow Question Mark on it. You can launch Device Manager by going to...Start/Run and type or copy/paste devmgmt.msc Then press enter. Have a look at this article: (314464) How to Troubleshoot Unknown Devices Listed in Device Manager http://support.microsoft.com/kb/314464/ -- John Inzer
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#6
September 24th 08, 02:31 PM
posted to microsoft.public.windowsxp.video
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Can't find my E drive on my computer
blonde615 wrote:
Thank you very much, John, for your help! Although I didn't resolve WHY this happened, via searching the articles you suggested I finally tried resetting my computer to a previous point which DID solve the problem and my DVD/CD burner appears to be working fine again. I appreciate your help! ================ You're welcome. Thanks for the update. -- John Inzer
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#7
September 24th 08, 02:37 PM
posted to microsoft.public.windowsxp.video
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*Update* Can't find my E drive on my computer
blonde615 wrote:
I didn't resolve WHY this happened =============================== The following article is just an example of how this could occur: (886568) Your CD or DVD drive does not work as expected after you remove Digital Image Suite 10 http://support.microsoft.com/kb/886568/ -- John Inzer
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