If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Uninstall problem - Webroot
I don't need Webroot anymore, now that I have Norton for both antivirus and
spyware; besides, my Webroot contract has expired. But webroot gets in the way, particularly on startup, and when I attempt to uninstall it by any means, a warning box comes up stating that C\Program Files\Webroot\Webroot Security\unins001.msg is missint, and I can't find that file by searching my entire hard drive nor by searching backup files. Webroot website previously has been singularly uncooperative. What do I do now? |
Ads |
#2
|
|||
|
|||
Uninstall problem - Webroot
madmilt wrote:
I don't need Webroot anymore, now that I have Norton for both antivirus and spyware; besides, my Webroot contract has expired. But webroot gets in the way, particularly on startup, and when I attempt to uninstall it by any means, a warning box comes up stating that C\Program Files\Webroot\Webroot Security\unins001.msg is missint, and I can't find that file by searching my entire hard drive nor by searching backup files. Webroot website previously has been singularly uncooperative. What do I do now? Reinstall SpySweeper and then uninstall it again. Otherwise use the free Revo Uninstaller but you need to be *very* careful when using it so you don't delete the wrong things. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! http://www.elephantboycomputers.com/#FAQ |
#3
|
|||
|
|||
Uninstall problem - Webroot
If the people who wrote the software can't help you, why are you asking us?
--- Leonard Grey Errare humanum est madmilt wrote: I don't need Webroot anymore, now that I have Norton for both antivirus and spyware; besides, my Webroot contract has expired. But webroot gets in the way, particularly on startup, and when I attempt to uninstall it by any means, a warning box comes up stating that C\Program Files\Webroot\Webroot Security\unins001.msg is missint, and I can't find that file by searching my entire hard drive nor by searching backup files. Webroot website previously has been singularly uncooperative. What do I do now? |
#4
|
|||
|
|||
Uninstall problem - Webroot
Leonard, the people who wrote the software clearly don't WANT me to uninstall their software - for short-sighted economic reasons - that is why I am asking someone else. "Leonard Grey" wrote: If the people who wrote the software can't help you, why are you asking us? --- Leonard Grey Errare humanum est madmilt wrote: I don't need Webroot anymore, now that I have Norton for both antivirus and spyware; besides, my Webroot contract has expired. But webroot gets in the way, particularly on startup, and when I attempt to uninstall it by any means, a warning box comes up stating that C\Program Files\Webroot\Webroot Security\unins001.msg is missint, and I can't find that file by searching my entire hard drive nor by searching backup files. Webroot website previously has been singularly uncooperative. What do I do now? |
#5
|
|||
|
|||
Uninstall problem - Webroot
madmilt wrote:
I don't need Webroot anymore, now that I have Norton for both antivirus and spyware; besides, my Webroot contract has expired. But webroot gets in the way, particularly on startup, and when I attempt to uninstall it by any means, a warning box comes up stating that C\Program Files\Webroot\Webroot Security\unins001.msg is missint, and I can't find that file by searching my entire hard drive nor by searching backup files. Webroot website previously has been singularly uncooperative. What do I do now? Not a Microsoft Windows XP Security Admin issue, really. (BTW - welcome to the "microsoft.public.windowsxp.security_admin" newsgroup...) Tried searching for help? Now is a great time to point you to one of the easiest ways to find information on problems you may be having and solutions others have found: Search using Google! http://www.google.com/ (How-to: http://www.google.com/intl/en/help/basics.html ) Example, given your problem description... http://www.google.com/search?q=how+t...broot+manually Seems maybe the WebRoot SpySweeper Removal Tool might be the way to go... -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#6
|
|||
|
|||
Uninstall problem - Webroot
Sorry, I didn't realize the software industry worked that way.
--- Leonard Grey Errare humanum est madmilt wrote: Leonard, the people who wrote the software clearly don't WANT me to uninstall their software - for short-sighted economic reasons - that is why I am asking someone else. "Leonard Grey" wrote: If the people who wrote the software can't help you, why are you asking us? --- Leonard Grey Errare humanum est madmilt wrote: I don't need Webroot anymore, now that I have Norton for both antivirus and spyware; besides, my Webroot contract has expired. But webroot gets in the way, particularly on startup, and when I attempt to uninstall it by any means, a warning box comes up stating that C\Program Files\Webroot\Webroot Security\unins001.msg is missint, and I can't find that file by searching my entire hard drive nor by searching backup files. Webroot website previously has been singularly uncooperative. What do I do now? |
#7
|
|||
|
|||
Uninstall problem - Webroot
You might be trying to be a PITA to the OP with such useless posts as
these, but there is actually some truth to that vent. With MS and many others, the assumption is that one would only want to upgrade, never remove, so they don't bother to remove certain things, in particular data files the program created and other files the program itself may have created. MS in particular went to the extreme with these assimptions and Norton Tools even worse for some unknown and I suspect different reason. Rather than asking the user if they might need to keep their data for a reinstall or update, they just blindly (but intentionally) assume it and so make the installs not only incomplete, but a wart on the ass of progress. Twayne` "Leonard Grey" wrote in message Sorry, I didn't realize the software industry worked that way. --- Leonard Grey Errare humanum est madmilt wrote: Leonard, the people who wrote the software clearly don't WANT me to uninstall their software - for short-sighted economic reasons - that is why I am asking someone else. "Leonard Grey" wrote: If the people who wrote the software can't help you, why are you asking us? --- Leonard Grey Errare humanum est madmilt wrote: I don't need Webroot anymore, now that I have Norton for both antivirus and spyware; besides, my Webroot contract has expired. But webroot gets in the way, particularly on startup, and when I attempt to uninstall it by any means, a warning box comes up stating that C\Program Files\Webroot\Webroot Security\unins001.msg is missint, and I can't find that file by searching my entire hard drive nor by searching backup files. Webroot website previously has been singularly uncooperative. What do I do now? |
Thread Tools | |
Display Modes | |
|
|