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#1
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Background stays blue!!!
HELP!
Recently, my background turned blue with a message in the center stating "SPYWARE INFECTION" with advice to remove the spyware. I removed all spyware and the message is no longer there, but the background is stuck on BLUE! When I right-click, go to "properties" and "desktop," it won't allow me to choose a new background. I've also tried to do SYSTEM RESTORE but there's always an error and says "RESTORE INCOMPLETE." Any advice??? -- Foster |
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#2
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Background stays blue!!!
Start, Control Panel, Display, Desktop. Is there a list of Backgrounds
there? Are you clicking on Apply before OK? -- Hope this helps. Gerry ~~~~~~~~~~~~~~~~~~~~~~~~ FCA Using invalid email address Stourport, Worcs, England Enquire, plan and execute. ~~~~~~~~~~~~~~~~~~~~~~~~ Please tell the newsgroup how any suggested solution worked for you. http://dts-l.org/goodpost.htm ~~~~~~~~~~~~~~~~~~~~~~~~ "foster_trumpet" foster_trumpet(remove wrote in message ... HELP! Recently, my background turned blue with a message in the center stating "SPYWARE INFECTION" with advice to remove the spyware. I removed all spyware and the message is no longer there, but the background is stuck on BLUE! When I right-click, go to "properties" and "desktop," it won't allow me to choose a new background. I've also tried to do SYSTEM RESTORE but there's always an error and says "RESTORE INCOMPLETE." Any advice??? -- Foster |
#3
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Background stays blue!!!
There is a list of back grounds, but the words "backgrounds" and "APPLY" are
greyed-out; it won't let me click on any of the backgrounds either... Still more advice? -- Foster "Gerry Cornell" wrote: Start, Control Panel, Display, Desktop. Is there a list of Backgrounds there? Are you clicking on Apply before OK? -- Hope this helps. Gerry ~~~~~~~~~~~~~~~~~~~~~~~~ FCA Using invalid email address Stourport, Worcs, England Enquire, plan and execute. ~~~~~~~~~~~~~~~~~~~~~~~~ Please tell the newsgroup how any suggested solution worked for you. http://dts-l.org/goodpost.htm ~~~~~~~~~~~~~~~~~~~~~~~~ "foster_trumpet" foster_trumpet(remove wrote in message ... HELP! Recently, my background turned blue with a message in the center stating "SPYWARE INFECTION" with advice to remove the spyware. I removed all spyware and the message is no longer there, but the background is stuck on BLUE! When I right-click, go to "properties" and "desktop," it won't allow me to choose a new background. I've also tried to do SYSTEM RESTORE but there's always an error and says "RESTORE INCOMPLETE." Any advice??? -- Foster |
#4
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Background stays blue!!!
I would try cleaning the computer. You need to be sure all malware has
been removed. When dealing with a persistent virus / trojan you need to delete system restore points and not use them as they will contain the virus and put it back into your system. Turn off System Restore until cleaning is finished. Also run your anti-virus with updated definitions in safe mode. Sometimes you need to run an anti-virus from a floppy and Trend offer one that can be used. Create a new folder named Sysclean (e.g., C:\Program files\Sysclean, or just a desktop folder). Download Sysclean.com (http://www.trendmicro.com/download/dcs.asp) and place it in this folder. Download the latest Controlled Pattern Release zip (http://www.trendmicro.com/download/pattern.asp, e.g., lpt123.zip) and extract its contents to the same folder. See the Readme text file for additional instructions. Delete Temporary Internet Files (IE ToolsInternet OptionsGeneral) accepting the option to delete all offline content. Reboot and delete contents of all TEMP folders and then your Recycle Bin. Close all running programs including your anti-virus application, go offline, and run Sysclean. For best results, do nothing with the machine until the scan completes. If the scan shows any infections in System Restore files and you're running WinXP, create a new Restore Point (StartProgramsAccessoriesSystem ToolsSystem Restore), then delete all but the most recent Restore Point (StartProgramsAccessoriesSystem ToolsDisk CleanupMore options). Work through the spyware removal programmes etc in turn in safe mode until you get no results. Afterwards, update your own anti-virus application and perform another full system scan. Finally run HijackThis and post the HijackThis log to the HijackThis forum he http://aumha.net/ You will need to register with Aumha to be able to post. -- Hope this helps. Gerry ~~~~~~~~~~~~~~~~~~~~~~~~ FCA Using invalid email address Stourport, Worcs, England Enquire, plan and execute. ~~~~~~~~~~~~~~~~~~~~~~~~ Please tell the newsgroup how any suggested solution worked for you. http://dts-l.org/goodpost.htm ~~~~~~~~~~~~~~~~~~~~~~~~ "foster_trumpet" foster_trumpet(remove wrote in message ... There is a list of back grounds, but the words "backgrounds" and "APPLY" are greyed-out; it won't let me click on any of the backgrounds either... Still more advice? -- Foster "Gerry Cornell" wrote: Start, Control Panel, Display, Desktop. Is there a list of Backgrounds there? Are you clicking on Apply before OK? -- Hope this helps. Gerry ~~~~~~~~~~~~~~~~~~~~~~~~ FCA Using invalid email address Stourport, Worcs, England Enquire, plan and execute. ~~~~~~~~~~~~~~~~~~~~~~~~ Please tell the newsgroup how any suggested solution worked for you. http://dts-l.org/goodpost.htm ~~~~~~~~~~~~~~~~~~~~~~~~ "foster_trumpet" foster_trumpet(remove wrote in message ... HELP! Recently, my background turned blue with a message in the center stating "SPYWARE INFECTION" with advice to remove the spyware. I removed all spyware and the message is no longer there, but the background is stuck on BLUE! When I right-click, go to "properties" and "desktop," it won't allow me to choose a new background. I've also tried to do SYSTEM RESTORE but there's always an error and says "RESTORE INCOMPLETE." Any advice??? -- Foster |
#5
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Background stays blue!!!
My laptop is having the same problems. I still can't get my background back
to normal. I did everything that you guys said to do and it didn't work. None of the files that I downloaded worked. What can I do about getting my computer back to normal? "foster_trumpet" wrote: HELP! Recently, my background turned blue with a message in the center stating "SPYWARE INFECTION" with advice to remove the spyware. I removed all spyware and the message is no longer there, but the background is stuck on BLUE! When I right-click, go to "properties" and "desktop," it won't allow me to choose a new background. I've also tried to do SYSTEM RESTORE but there's always an error and says "RESTORE INCOMPLETE." Any advice??? -- Foster |
#6
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Background stays blue!!!
Hi!
I have the same problem in my desktop pc after a "Trojan horse Collected.Z" infected. I have clean my computer but I can not get my background bact. Please help Me! -- kveðja, Friðrik. "Background is still blue" wrote: My laptop is having the same problems. I still can't get my background back to normal. I did everything that you guys said to do and it didn't work. None of the files that I downloaded worked. What can I do about getting my computer back to normal? "foster_trumpet" wrote: HELP! Recently, my background turned blue with a message in the center stating "SPYWARE INFECTION" with advice to remove the spyware. I removed all spyware and the message is no longer there, but the background is stuck on BLUE! When I right-click, go to "properties" and "desktop," it won't allow me to choose a new background. I've also tried to do SYSTEM RESTORE but there's always an error and says "RESTORE INCOMPLETE." Any advice??? -- Foster |
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