No sound with WinXP Location 65535

Bob H wrote:
On 19/08/2013 17:48, Johnny wrote:
On 8/13/2013 2:31 PM, Bob H wrote:
I have a Viao laptop with winXP sp3 installed, and have installed all
the drivers from Sony's website for that particular model laptop.

I have checked all the settings in control panel / sounds and devices.
The volume is up to a listenable level, the speakers selected are Laptop
stereo speakers, but no sound.

I have looked in Device Mangler for any yellow exclamation marks and
there are none. When I check the properties of the Realtek High
Definition audio device, it says its working properly.

I have uninstalled the Realtek HD audio device and also the Microsoft
UAA Bus Driver for High Definition Audio.
I then used CCleaner to clean the system and registry, as well as doing
a boot time scan with avast antivirus.

Then I reinstalled the Realtek HD driver after a reboot, checked Device
Mangler and again no yellow exclamation marks or error messages.

Checking the properties of the Realtek HD definition audio, it says
Location: Location 65535(Internal High Definition Audio , and Device
Status says that it is working properly.

I have googled this problem and there are loads (100's) of hits on it,
but most of what I read were not for my Sony Viao or for the specific
problem as in Working ok, but no sound!

I haven't tried with headphones but have with a pair of desktop
speakers, and there was no sound from them either.

Everything else works fine.

Any other ideas or possible fixes for this, because it has me beat so
far.



See if this helps:
http://www.softwaretipsandtricks.com...audio-bus.html



I don't have any yellow flags in DM and all is being reported as working
normally, despite that the sound device and modem device on Location
65535 and no sound from either

I was looking through the original two WinXP drivers...

http://www.sony.co.uk/support/en/pro...FS285B/updates

http://download.sony-europe.com/PUB/.../FS2_Modem.zip

http://download.sony-europe.com/PUB/.../FS2_Audio.zip

and it occurs to me the RealTek has S/PDIF (digital) output, in
addition to the regular 5.1 analog audio.

You would want to make sure something like "Speakers" is selected,
rather than select the S/PDIF. The S/PDIF would be a digital sink,
and silently consume the played-back audio.

http://www.ecs.com.tw/ECSwebsite/images/pin/spdif.jpg

On some laptops, the S/PDIF is connected to TOSLink, and
if you look into the barrel of the lime-green Line_Out connector
on the computer, you'll see a red glow. And that's the TOSLink
LED, suitable for a TOSLink cable with the right shaped connector
on the end, to fit into the 1/8" connector. Not that it matters,
but that's what the S/PDIF sometimes leads to. It isn't often
you'd find a coaxial S/PDIF on a laptop, as that's too clunky
to implement. Whereas the optical output with the red LED is
nice and cheap - and can be fitted as a "dual function" to
a Line Out or headphones jack. (That's because, the red LED function,
doesn't get in the way of the normal electrical contacts from
being able to make connections.

On some of the even older audio chips, you have to go to the
RealTek custom control panel (mixer panel etc), and the
digital output can be switched/enabled in there. The picture
I show above, is probably from Windows 7 rather than WinXP.

Paul

On 20/08/2013 18:20, Paul wrote:


I was looking through the original two WinXP drivers...

http://www.sony.co.uk/support/en/pro...FS285B/updates

http://download.sony-europe.com/PUB/.../FS2_Modem.zip

http://download.sony-europe.com/PUB/.../FS2_Audio.zip

and it occurs to me the RealTek has S/PDIF (digital) output, in
addition to the regular 5.1 analog audio.

You would want to make sure something like "Speakers" is selected,
rather than select the S/PDIF. The S/PDIF would be a digital sink,
and silently consume the played-back audio.

http://www.ecs.com.tw/ECSwebsite/images/pin/spdif.jpg

On some laptops, the S/PDIF is connected to TOSLink, and
if you look into the barrel of the lime-green Line_Out connector
on the computer, you'll see a red glow. And that's the TOSLink
LED, suitable for a TOSLink cable with the right shaped connector
on the end, to fit into the 1/8" connector. Not that it matters,
but that's what the S/PDIF sometimes leads to. It isn't often
you'd find a coaxial S/PDIF on a laptop, as that's too clunky
to implement. Whereas the optical output with the red LED is
nice and cheap - and can be fitted as a "dual function" to
a Line Out or headphones jack. (That's because, the red LED function,
doesn't get in the way of the normal electrical contacts from
being able to make connections.

On some of the even older audio chips, you have to go to the
RealTek custom control panel (mixer panel etc), and the
digital output can be switched/enabled in there. The picture
I show above, is probably from Windows 7 rather than WinXP.

Paul

Both the modem and audio drivers are or were already upto date.

Looking down both barrels of line out for speakers and for headphones, I
didn't see any led's as both back ends looked silvery in colour.

The Realtek Audio Manager is very limited on what can be changed , and
the only thing that can be changed is the selection of either 2CH
Speaker or Headphones

Bob H wrote:
On 20/08/2013 18:20, Paul wrote:


I was looking through the original two WinXP drivers...

http://www.sony.co.uk/support/en/pro...FS285B/updates

http://download.sony-europe.com/PUB/.../FS2_Modem.zip

http://download.sony-europe.com/PUB/.../FS2_Audio.zip

and it occurs to me the RealTek has S/PDIF (digital) output, in
addition to the regular 5.1 analog audio.

You would want to make sure something like "Speakers" is selected,
rather than select the S/PDIF. The S/PDIF would be a digital sink,
and silently consume the played-back audio.

http://www.ecs.com.tw/ECSwebsite/images/pin/spdif.jpg

On some laptops, the S/PDIF is connected to TOSLink, and
if you look into the barrel of the lime-green Line_Out connector
on the computer, you'll see a red glow. And that's the TOSLink
LED, suitable for a TOSLink cable with the right shaped connector
on the end, to fit into the 1/8" connector. Not that it matters,
but that's what the S/PDIF sometimes leads to. It isn't often
you'd find a coaxial S/PDIF on a laptop, as that's too clunky
to implement. Whereas the optical output with the red LED is
nice and cheap - and can be fitted as a "dual function" to
a Line Out or headphones jack. (That's because, the red LED function,
doesn't get in the way of the normal electrical contacts from
being able to make connections.

On some of the even older audio chips, you have to go to the
RealTek custom control panel (mixer panel etc), and the
digital output can be switched/enabled in there. The picture
I show above, is probably from Windows 7 rather than WinXP.

Paul

Both the modem and audio drivers are or were already upto date.

Looking down both barrels of line out for speakers and for headphones, I
didn't see any led's as both back ends looked silvery in colour.

The Realtek Audio Manager is very limited on what can be changed , and
the only thing that can be changed is the selection of either 2CH
Speaker or Headphones

The 260 is a pretty basic stereo device. But it also happens
to have S/PDIF. If the hardware is not connected to anything, then
the INF file should be preventing them from being an option. If the sound
is redirected to the S/PDIF ports, then that would be reasonably consistent
with your symptoms (sound goes off to no-where).

http://www.realtek.com.tw/products/p...=4& ProdID=39

In the installer folder, I see "RTHDCPL.exe" and I expect that is
the control panel for the RealTek audio. You might see that running
in Task Manager, while the RealTek control panel is running.

The INF files in those installers are pretty big, and I can't
see any obvious pattern to that one (i.e. how the file knows
which sections of the INF to apply).

I wish I knew of a utility that could "map the plumbing" and
indicate what is connected logically. That would help identify
where the sound samples are going when you play something.

The dxdiag.exe utility knows some things about multimedia, but
I don't know if it can help identify what is up with the audio.

I thought it was WinAMP, which had the ability to play output to
more than one destination. Perhaps WinAMP has a list of destinations
and can identify all the ways your sound samples could "get lost" ?

Paul

On 20/08/2013 22:35, Paul wrote:
Bob H wrote:
On 20/08/2013 18:20, Paul wrote:


I was looking through the original two WinXP drivers...

http://www.sony.co.uk/support/en/pro...FS285B/updates

http://download.sony-europe.com/PUB/.../FS2_Modem.zip

http://download.sony-europe.com/PUB/.../FS2_Audio.zip

and it occurs to me the RealTek has S/PDIF (digital) output, in
addition to the regular 5.1 analog audio.

You would want to make sure something like "Speakers" is selected,
rather than select the S/PDIF. The S/PDIF would be a digital sink,
and silently consume the played-back audio.

http://www.ecs.com.tw/ECSwebsite/images/pin/spdif.jpg

On some laptops, the S/PDIF is connected to TOSLink, and
if you look into the barrel of the lime-green Line_Out connector
on the computer, you'll see a red glow. And that's the TOSLink
LED, suitable for a TOSLink cable with the right shaped connector
on the end, to fit into the 1/8" connector. Not that it matters,
but that's what the S/PDIF sometimes leads to. It isn't often
you'd find a coaxial S/PDIF on a laptop, as that's too clunky
to implement. Whereas the optical output with the red LED is
nice and cheap - and can be fitted as a "dual function" to
a Line Out or headphones jack. (That's because, the red LED function,
doesn't get in the way of the normal electrical contacts from
being able to make connections.

On some of the even older audio chips, you have to go to the
RealTek custom control panel (mixer panel etc), and the
digital output can be switched/enabled in there. The picture
I show above, is probably from Windows 7 rather than WinXP.

Paul

Both the modem and audio drivers are or were already upto date.

Looking down both barrels of line out for speakers and for headphones,
I didn't see any led's as both back ends looked silvery in colour.

The Realtek Audio Manager is very limited on what can be changed , and
the only thing that can be changed is the selection of either 2CH
Speaker or Headphones

The 260 is a pretty basic stereo device. But it also happens
to have S/PDIF. If the hardware is not connected to anything, then
the INF file should be preventing them from being an option. If the sound
is redirected to the S/PDIF ports, then that would be reasonably consistent
with your symptoms (sound goes off to no-where).

http://www.realtek.com.tw/products/p...=4& ProdID=39


In the installer folder, I see "RTHDCPL.exe" and I expect that is
the control panel for the RealTek audio. You might see that running
in Task Manager, while the RealTek control panel is running.

The INF files in those installers are pretty big, and I can't
see any obvious pattern to that one (i.e. how the file knows
which sections of the INF to apply).

I wish I knew of a utility that could "map the plumbing" and
indicate what is connected logically. That would help identify
where the sound samples are going when you play something.

The dxdiag.exe utility knows some things about multimedia, but
I don't know if it can help identify what is up with the audio.

I thought it was WinAMP, which had the ability to play output to
more than one destination. Perhaps WinAMP has a list of destinations
and can identify all the ways your sound samples could "get lost" ?

Paul

The Realtek Audio Control Manager does sit in the quick view? part of
the toolbar, and when I right click on it I get the Realtek panel or
window up.

I have just found that by clicking the Tool button in the DIGITAL
section that brings up another window/panel with S/PDIF in/Out Settings.
These are Output Sampling Rate and Output Source.

Now on the Output Source there are 2 check buttons:
No S/PDIF output
Output digital audio source.

The 2nd button is checked and when I hover the mouse arrow over that
actual button it says The Digital Output Format (such as wave, MP3 etc)
will come out through SPDIF-Out.

In WinAmp | Preferences|Plugins| Output, I changed the output to
Nullsoft Wave Output out_wav.dll and then clicked configure to choose
either Realtek HD Output or Microsoft Sound Mapper. I tried both
actually, but no sound,
Then I selected Nullsoft DirectSound Output out_ds.dll, and again chose
either the Realtek HD device or Primary Sound Driver. Still no sound
either from speakers or headphones.

I would like to know exactly what Location 65535 is, but googling it
doesn't give me the information I want.
And like you if I knew where the actual sound was going to, 'map the
plumbing' as you say.

Thanks

Bob H wrote:
On 20/08/2013 22:35, Paul wrote:
Bob H wrote:
On 20/08/2013 18:20, Paul wrote:


I was looking through the original two WinXP drivers...

http://www.sony.co.uk/support/en/pro...FS285B/updates

http://download.sony-europe.com/PUB/.../FS2_Modem.zip

http://download.sony-europe.com/PUB/.../FS2_Audio.zip

and it occurs to me the RealTek has S/PDIF (digital) output, in
addition to the regular 5.1 analog audio.

You would want to make sure something like "Speakers" is selected,
rather than select the S/PDIF. The S/PDIF would be a digital sink,
and silently consume the played-back audio.

http://www.ecs.com.tw/ECSwebsite/images/pin/spdif.jpg

On some laptops, the S/PDIF is connected to TOSLink, and
if you look into the barrel of the lime-green Line_Out connector
on the computer, you'll see a red glow. And that's the TOSLink
LED, suitable for a TOSLink cable with the right shaped connector
on the end, to fit into the 1/8" connector. Not that it matters,
but that's what the S/PDIF sometimes leads to. It isn't often
you'd find a coaxial S/PDIF on a laptop, as that's too clunky
to implement. Whereas the optical output with the red LED is
nice and cheap - and can be fitted as a "dual function" to
a Line Out or headphones jack. (That's because, the red LED function,
doesn't get in the way of the normal electrical contacts from
being able to make connections.

On some of the even older audio chips, you have to go to the
RealTek custom control panel (mixer panel etc), and the
digital output can be switched/enabled in there. The picture
I show above, is probably from Windows 7 rather than WinXP.

Paul

Both the modem and audio drivers are or were already upto date.

Looking down both barrels of line out for speakers and for headphones,
I didn't see any led's as both back ends looked silvery in colour.

The Realtek Audio Manager is very limited on what can be changed , and
the only thing that can be changed is the selection of either 2CH
Speaker or Headphones

The 260 is a pretty basic stereo device. But it also happens
to have S/PDIF. If the hardware is not connected to anything, then
the INF file should be preventing them from being an option. If the sound
is redirected to the S/PDIF ports, then that would be reasonably
consistent
with your symptoms (sound goes off to no-where).

http://www.realtek.com.tw/products/p...=4& ProdID=39



In the installer folder, I see "RTHDCPL.exe" and I expect that is
the control panel for the RealTek audio. You might see that running
in Task Manager, while the RealTek control panel is running.

The INF files in those installers are pretty big, and I can't
see any obvious pattern to that one (i.e. how the file knows
which sections of the INF to apply).

I wish I knew of a utility that could "map the plumbing" and
indicate what is connected logically. That would help identify
where the sound samples are going when you play something.

The dxdiag.exe utility knows some things about multimedia, but
I don't know if it can help identify what is up with the audio.

I thought it was WinAMP, which had the ability to play output to
more than one destination. Perhaps WinAMP has a list of destinations
and can identify all the ways your sound samples could "get lost" ?

Paul

The Realtek Audio Control Manager does sit in the quick view? part of
the toolbar, and when I right click on it I get the Realtek panel or
window up.

I have just found that by clicking the Tool button in the DIGITAL
section that brings up another window/panel with S/PDIF in/Out Settings.
These are Output Sampling Rate and Output Source.

Now on the Output Source there are 2 check buttons:
No S/PDIF output
Output digital audio source.

The 2nd button is checked and when I hover the mouse arrow over that
actual button it says The Digital Output Format (such as wave, MP3 etc)
will come out through SPDIF-Out.

In WinAmp | Preferences|Plugins| Output, I changed the output to
Nullsoft Wave Output out_wav.dll and then clicked configure to choose
either Realtek HD Output or Microsoft Sound Mapper. I tried both
actually, but no sound,
Then I selected Nullsoft DirectSound Output out_ds.dll, and again chose
either the Realtek HD device or Primary Sound Driver. Still no sound
either from speakers or headphones.

I would like to know exactly what Location 65535 is, but googling it
doesn't give me the information I want.
And like you if I knew where the actual sound was going to, 'map the
plumbing' as you say.

Thanks

Well, WinAmp was my last hope. As it's the only application I know of
right off hand, that makes better usage of the sound facilities.

Most applications make use of the system mixer (kmixer?) and with that,
the "sound comes out of the device you select in the control panel". That's
rather limiting, if say, something kmixer-related is broken.

WinAmp shows the true capability. If the programmer spends the time to
write the appropriate linkage, it's possible to drive more than one
output, at the same time.

And along the same lines, WinAmp should also be able to show a list of
devices (analog or digital) that samples could flow out of.

About the only other way I know of, to bypass kmixer (if it's broken),
is with ASIO. But this has nothing to do with your situation right now.
There is an ASIO4ALL driver, for adding ASIO to non-ASIO sound devices,
but it's still missing the flexibility of the WinAmp style of solution.

http://en.wikipedia.org/wiki/Audio_Stream_Input/Output

Since I don't know of any other "plumbing related" programs than that,
I've run out of ammunition :-) WinAmp is about as close as you're going
to get, if some intermediate plumbing is broken.

Paul

On 21/08/2013 12:10, Paul wrote:
Bob H wrote:
On 20/08/2013 22:35, Paul wrote:
Bob H wrote:
On 20/08/2013 18:20, Paul wrote:


I was looking through the original two WinXP drivers...

http://www.sony.co.uk/support/en/pro...FS285B/updates

http://download.sony-europe.com/PUB/.../FS2_Modem.zip

http://download.sony-europe.com/PUB/.../FS2_Audio.zip

and it occurs to me the RealTek has S/PDIF (digital) output, in
addition to the regular 5.1 analog audio.

You would want to make sure something like "Speakers" is selected,
rather than select the S/PDIF. The S/PDIF would be a digital sink,
and silently consume the played-back audio.

http://www.ecs.com.tw/ECSwebsite/images/pin/spdif.jpg

On some laptops, the S/PDIF is connected to TOSLink, and
if you look into the barrel of the lime-green Line_Out connector
on the computer, you'll see a red glow. And that's the TOSLink
LED, suitable for a TOSLink cable with the right shaped connector
on the end, to fit into the 1/8" connector. Not that it matters,
but that's what the S/PDIF sometimes leads to. It isn't often
you'd find a coaxial S/PDIF on a laptop, as that's too clunky
to implement. Whereas the optical output with the red LED is
nice and cheap - and can be fitted as a "dual function" to
a Line Out or headphones jack. (That's because, the red LED function,
doesn't get in the way of the normal electrical contacts from
being able to make connections.

On some of the even older audio chips, you have to go to the
RealTek custom control panel (mixer panel etc), and the
digital output can be switched/enabled in there. The picture
I show above, is probably from Windows 7 rather than WinXP.

Paul

Both the modem and audio drivers are or were already upto date.

Looking down both barrels of line out for speakers and for headphones,
I didn't see any led's as both back ends looked silvery in colour.

The Realtek Audio Manager is very limited on what can be changed , and
the only thing that can be changed is the selection of either 2CH
Speaker or Headphones

The 260 is a pretty basic stereo device. But it also happens
to have S/PDIF. If the hardware is not connected to anything, then
the INF file should be preventing them from being an option. If the
sound
is redirected to the S/PDIF ports, then that would be reasonably
consistent
with your symptoms (sound goes off to no-where).

http://www.realtek.com.tw/products/p...=4& ProdID=39



In the installer folder, I see "RTHDCPL.exe" and I expect that is
the control panel for the RealTek audio. You might see that running
in Task Manager, while the RealTek control panel is running.

The INF files in those installers are pretty big, and I can't
see any obvious pattern to that one (i.e. how the file knows
which sections of the INF to apply).

I wish I knew of a utility that could "map the plumbing" and
indicate what is connected logically. That would help identify
where the sound samples are going when you play something.

The dxdiag.exe utility knows some things about multimedia, but
I don't know if it can help identify what is up with the audio.

I thought it was WinAMP, which had the ability to play output to
more than one destination. Perhaps WinAMP has a list of destinations
and can identify all the ways your sound samples could "get lost" ?

Paul

The Realtek Audio Control Manager does sit in the quick view? part of
the toolbar, and when I right click on it I get the Realtek panel or
window up.

I have just found that by clicking the Tool button in the DIGITAL
section that brings up another window/panel with S/PDIF in/Out Settings.
These are Output Sampling Rate and Output Source.

Now on the Output Source there are 2 check buttons:
No S/PDIF output
Output digital audio source.

The 2nd button is checked and when I hover the mouse arrow over that
actual button it says The Digital Output Format (such as wave, MP3
etc) will come out through SPDIF-Out.

In WinAmp | Preferences|Plugins| Output, I changed the output to
Nullsoft Wave Output out_wav.dll and then clicked configure to choose
either Realtek HD Output or Microsoft Sound Mapper. I tried both
actually, but no sound,
Then I selected Nullsoft DirectSound Output out_ds.dll, and again
chose either the Realtek HD device or Primary Sound Driver. Still no
sound either from speakers or headphones.

I would like to know exactly what Location 65535 is, but googling it
doesn't give me the information I want.
And like you if I knew where the actual sound was going to, 'map the
plumbing' as you say.

Thanks

Well, WinAmp was my last hope. As it's the only application I know of
right off hand, that makes better usage of the sound facilities.

Most applications make use of the system mixer (kmixer?) and with that,
the "sound comes out of the device you select in the control panel". That's
rather limiting, if say, something kmixer-related is broken.

WinAmp shows the true capability. If the programmer spends the time to
write the appropriate linkage, it's possible to drive more than one
output, at the same time.

And along the same lines, WinAmp should also be able to show a list of
devices (analog or digital) that samples could flow out of.

About the only other way I know of, to bypass kmixer (if it's broken),
is with ASIO. But this has nothing to do with your situation right now.
There is an ASIO4ALL driver, for adding ASIO to non-ASIO sound devices,
but it's still missing the flexibility of the WinAmp style of solution.

http://en.wikipedia.org/wiki/Audio_Stream_Input/Output

Since I don't know of any other "plumbing related" programs than that,
I've run out of ammunition :-) WinAmp is about as close as you're going
to get, if some intermediate plumbing is broken.

Paul

I installed ASIO on the laptop and pressed the 'Generate a signal'
button but no sound came out.

Thanks for your help.

In message , Bob H
writes:
[]
Now on the Output Source there are 2 check buttons:
No S/PDIF output
Output digital audio source.

The 2nd button is checked and when I hover the mouse arrow over that
actual button it says The Digital Output Format (such as wave, MP3 etc)
will come out through SPDIF-Out.
[]
Can you select the first button (no S/PDIF output)? From what Paul's
saying, having the second one selected will kill the analogue audio.
--
J. P. Gilliver. UMRA: 1960/1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

Nunc Tutus Exitus Computarus (It is now safe to turn off your computer).

In message , Bob H
writes:
[]
Looking down both barrels of line out for speakers and for headphones,
I didn't see any led's as both back ends looked silvery in colour.

You have physical outputs for both speakers and headphones?

The Realtek Audio Manager is very limited on what can be changed , and
the only thing that can be changed is the selection of either 2CH
Speaker or Headphones

I think that affects how the sound is shaped, to come out via the same
socket. (In other words I think the other socket is the [microphone]
INput.
--
J. P. Gilliver. UMRA: 1960/1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

Nunc Tutus Exitus Computarus (It is now safe to turn off your computer).

On 22/08/2013 07:27, J. P. Gilliver (John) wrote:
In message , Bob H
writes:
[]
Looking down both barrels of line out for speakers and for headphones,
I didn't see any led's as both back ends looked silvery in colour.

You have physical outputs for both speakers and headphones?

The Realtek Audio Manager is very limited on what can be changed , and
the only thing that can be changed is the selection of either 2CH
Speaker or Headphones

I think that affects how the sound is shaped, to come out via the same
socket. (In other words I think the other socket is the [microphone] INput.

After selecting the 1st option : no S/PDIF output, it did not make any
difference, still no sound.
Yes there are 2 outputs: 1 for headphones and the other for external
speakers.