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#1
January 8th 04, 04:18 PM
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whiteboard
I hope someone has the answer for me...
I have tried to turn the whiteboard function on in meesenger but it tells me that I need to install it can someone please explain how I do this or if its not a true statement is it a firewall configuration that needs to be switched any help would be great Thank you 
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#2
January 8th 04, 04:18 PM
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whiteboard
Greetings Kevin,
Are you trying to use the whiteboard in MSN Messenger 5.x or 6.x? If so, you'll need to have Windows Messenger installed as well for this feature to work. To install Windows Messenger, simply download it from he http://www.microsoft.com/windows/messenger/download.asp ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "Kevin" wrote in message ... I hope someone has the answer for me... I have tried to turn the whiteboard function on in meesenger but it tells me that I need to install it can someone please explain how I do this or if its not a true statement is it a firewall configuration that needs to be switched any help would be great Thank you
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#3
January 8th 04, 04:18 PM
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whiteboard
yes i have both installed but it dosnt work
"Jonathan Kay [MVP]" wrote in message ... Greetings Kevin, Are you trying to use the whiteboard in MSN Messenger 5.x or 6.x? If so, you'll need to have Windows Messenger installed as well for this feature to work. To install Windows Messenger, simply download it from he http://www.microsoft.com/windows/messenger/download.asp ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "Kevin" wrote in message ... I hope someone has the answer for me... I have tried to turn the whiteboard function on in meesenger but it tells me that I need to install it can someone please explain how I do this or if its not a true statement is it a firewall configuration that needs to be switched any help would be great Thank you
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#4
January 8th 04, 04:18 PM
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whiteboard
Hi Kevin,
Can you be more specific about what's happening then? The *exact* message you're receiving? ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "Kevin" wrote in message ... yes i have both installed but it dosnt work "Jonathan Kay [MVP]" wrote in message ... Greetings Kevin, Are you trying to use the whiteboard in MSN Messenger 5.x or 6.x? If so, you'll need to have Windows Messenger installed as well for this feature to work. To install Windows Messenger, simply download it from he http://www.microsoft.com/windows/messenger/download.asp ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "Kevin" wrote in message ... I hope someone has the answer for me... I have tried to turn the whiteboard function on in meesenger but it tells me that I need to install it can someone please explain how I do this or if its not a true statement is it a firewall configuration that needs to be switched any help would be great Thank you
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#5
January 8th 04, 04:19 PM
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whiteboard
Hi everybody
I think I have a similar problem this side : I'm running Win XP pro, no router& firewall desactivated Both MSN 6.1 & Win Mess 4.7 installed & working with audio & video & = games... but, unable to run whiteboard, either in MSN mess or inWindows mess. Whiteboard opens in a small window, seems to freeze and nothing more : = no error... I'm only able to close it & retry, but... How could I fix that ? Thanks for help ------------------------------------------- "Jonathan Kay [MVP]" a =E9crit dans le = message de ... | Hi Kevin, |=20 | Can you be more specific about what's happening then? The *exact* = message you're receiving? | ____________________________________________ | Jonathan Kay | Microsoft MVP - Windows Messenger/MSN Messenger | Associate Expert | http://www.microsoft.com/windowsxp/expertzone/ | Messenger Resources - http://messenger.jonathankay.com |=20 | "Kevin" wrote in message = ... | yes i have both installed but it dosnt work | | | "Jonathan Kay [MVP]" wrote in = message | ... | Greetings Kevin, | | Are you trying to use the whiteboard in MSN Messenger 5.x or 6.x? = If so, | you'll need to have | Windows Messenger installed as well for this feature to work. To = install | Windows Messenger, | simply download it from he | http://www.microsoft.com/windows/messenger/download.asp | ____________________________________________ | Jonathan Kay | Microsoft MVP - Windows Messenger/MSN Messenger | Associate Expert | http://www.microsoft.com/windowsxp/expertzone/ | Messenger Resources - http://messenger.jonathankay.com | | | "Kevin" wrote in message | ... | I hope someone has the answer for me... | I have tried to turn the whiteboard function on in meesenger but = it | tells me | that I need to install it can someone please explain how I do = this or if | its | not a true statement is it a firewall configuration that needs = to be | switched | any help would be great | Thank you | | | | | | |=20 |
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#6
January 8th 04, 04:19 PM
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whiteboard
Hi Jonathan
When I try to start the white nothing happens when the other perso tries to start it they get a message saying I have declined the invite because i havnt got it installed I'm have windows xp pro with messenger 4.7 msn messenger 6.1 Norton firewall and a 512 broadband connection I hope this is enough information...... "Jonathan Kay [MVP]" wrote in message ... Hi Kevin, Can you be more specific about what's happening then? The *exact* message you're receiving? ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "Kevin" wrote in message ... yes i have both installed but it dosnt work "Jonathan Kay [MVP]" wrote in message ... Greetings Kevin, Are you trying to use the whiteboard in MSN Messenger 5.x or 6.x? If so, you'll need to have Windows Messenger installed as well for this feature to work. To install Windows Messenger, simply download it from he http://www.microsoft.com/windows/messenger/download.asp ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "Kevin" wrote in message ... I hope someone has the answer for me... I have tried to turn the whiteboard function on in meesenger but it tells me that I need to install it can someone please explain how I do this or if its not a true statement is it a firewall configuration that needs to be switched any help would be great Thank you
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#7
January 9th 04, 11:18 PM
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whiteboard
Kevin; Did I miss something? I have exactly the same problem, and would like an answer. Did you ever get this resolved? Let me know if you did, and thanks a million,
Ken
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#8
January 11th 04, 04:03 PM
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whiteboard
Ken
Yes I did get a resolve the fault wasnt on me It turned out that the other person had removed Windows Messenger from his computer not understanding its implications. Any way as luck happens he had to do a rebuild last week and now all systems are back to normal. I hope this points you in the right direction..... It also resolvled my issue with remote access as we couldnt connect with that either...... "Ken" wrote in message ... Kevin; Did I miss something? I have exactly the same problem, and would like an answer. Did you ever get this resolved? Let me know if you did, and thanks a million, Ken
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