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#1
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MSN messenger 6.1 problem
Hi;
Running wind xp home on Dell 2.4 gig processor with 265 mg sd ram Upgraded from msn messenger 4.7 to 6.1 and now I keep getting a box message that says "You have signed into messenger on another computer. Click here to sign in again" This happens after I connect to the internet.Then it says"You have been signed out of messenger please try again" I have all my contacts up and their status is there. Otherwise everything is fine Any ideas? Thanks Mike |
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#2
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MSN messenger 6.1 problem
Greetings Mike,
MSN Messenger 6.1 is not an upgrade to Windows Messenger 4.7, it's a separate application -- as such, what's signing you in is Windows Messenger. To correct this, click Start, then Run, type "msmsgs" and click OK. When Windows Messenger comes up, click the Tools menu, then Options, then Preferences tab, uncheck 'Run this program when Windows starts' or 'Run Windows Messenger when Windows starts' (depending on version) and then click OK. Also, do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging scanning" feature to Norton Antivirus 2003, which can conflict with Messenger and cause some of this behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK. Finally, right-click on the Windows Messenger icon in the notification area/system tray (by the clock) if it's still visible and choose Exit. It shouldn't bother you again. ____________________________________________ Jonathan Kay Microsoft MVP - MSN Messenger/Windows Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "Mike" wrote in message ... Hi; Running wind xp home on Dell 2.4 gig processor with 265 mg sd ram Upgraded from msn messenger 4.7 to 6.1 and now I keep getting a box message that says "You have signed into messenger on another computer. Click here to sign in again" This happens after I connect to the internet.Then it says"You have been signed out of messenger please try again" I have all my contacts up and their status is there. Otherwise everything is fine Any ideas? Thanks Mike |
#3
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MSN messenger 6.1 problem
Thanks Jonathan, looks like it solved the problem.
Yes I have Norton Antivirus 2003, and unchecked the messenger scanning. Thanks Again Mike "Jonathan Kay [MVP]" wrote in message ... Greetings Mike, MSN Messenger 6.1 is not an upgrade to Windows Messenger 4.7, it's a separate application -- as such, what's signing you in is Windows Messenger. To correct this, click Start, then Run, type "msmsgs" and click OK. When Windows Messenger comes up, click the Tools menu, then Options, then Preferences tab, uncheck 'Run this program when Windows starts' or 'Run Windows Messenger when Windows starts' (depending on version) and then click OK. Also, do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging scanning" feature to Norton Antivirus 2003, which can conflict with Messenger and cause some of this behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK. Finally, right-click on the Windows Messenger icon in the notification area/system tray (by the clock) if it's still visible and choose Exit. It shouldn't bother you again. ____________________________________________ Jonathan Kay Microsoft MVP - MSN Messenger/Windows Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "Mike" wrote in message ... Hi; Running wind xp home on Dell 2.4 gig processor with 265 mg sd ram Upgraded from msn messenger 4.7 to 6.1 and now I keep getting a box message that says "You have signed into messenger on another computer. Click here to sign in again" This happens after I connect to the internet.Then it says"You have been signed out of messenger please try again" I have all my contacts up and their status is there. Otherwise everything is fine Any ideas? Thanks Mike |
#4
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MSN messenger 6.1 problem
Xref: kermit microsoft.public.windowsxp.messenger:63650
Hi Mike, You're very welcome =). ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "Mike" wrote in message ... Thanks Jonathan, looks like it solved the problem. Yes I have Norton Antivirus 2003, and unchecked the messenger scanning. Thanks Again Mike "Jonathan Kay [MVP]" wrote in message ... Greetings Mike, MSN Messenger 6.1 is not an upgrade to Windows Messenger 4.7, it's a separate application -- as such, what's signing you in is Windows Messenger. To correct this, click Start, then Run, type "msmsgs" and click OK. When Windows Messenger comes up, click the Tools menu, then Options, then Preferences tab, uncheck 'Run this program when Windows starts' or 'Run Windows Messenger when Windows starts' (depending on version) and then click OK. Also, do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging scanning" feature to Norton Antivirus 2003, which can conflict with Messenger and cause some of this behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK. Finally, right-click on the Windows Messenger icon in the notification area/system tray (by the clock) if it's still visible and choose Exit. It shouldn't bother you again. ____________________________________________ Jonathan Kay Microsoft MVP - MSN Messenger/Windows Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "Mike" wrote in message ... Hi; Running wind xp home on Dell 2.4 gig processor with 265 mg sd ram Upgraded from msn messenger 4.7 to 6.1 and now I keep getting a box message that says "You have signed into messenger on another computer. Click here to sign in again" This happens after I connect to the internet.Then it says"You have been signed out of messenger please try again" I have all my contacts up and their status is there. Otherwise everything is fine Any ideas? Thanks Mike |
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