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  #1  
Old October 26th 15, 04:08 PM posted to alt.windows7.general,soc.genealogy.computing
Steve Hayes[_2_]
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Posts: 1,089
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My Toshiba Satellite Laptop running Win 7 has taken to crashing quite
frequently.

Today it did it twice in similar circumstances.

I was on the FamilySearch web site and about to type in my reasons for
deleting a relationship, and as I typed the first letter of the reason
it crashed and rebooted.

Is there something on the FamilySearch web site that could cause this,
or is it just coincidence?


--
Steve Hayes from Tshwane, South Africa
Web: http://www.khanya.org.za/stevesig.htm
Blog: http://khanya.wordpress.com
E-mail - see web page, or parse: shayes at dunelm full stop org full stop uk

---
This email has been checked for viruses by Avast antivirus software.
https://www.avast.com/antivirus

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  #2  
Old October 26th 15, 04:17 PM posted to alt.windows7.general,soc.genealogy.computing
~BD~[_6_]
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Posts: 463
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On 26/10/2015 16:08, Steve Hayes wrote:
My Toshiba Satellite Laptop running Win 7 has taken to crashing quite
frequently.

Today it did it twice in similar circumstances.

I was on the FamilySearch web site and about to type in my reasons for
deleting a relationship, and as I typed the first letter of the reason
it crashed and rebooted.

Is there something on the FamilySearch web site that could cause this,
or is it just coincidence?


I have visited here with no ill effects --- https://familysearch.org/

If it happens again, I suggest you download and run the free version of
Malwarebytes.

  #3  
Old October 26th 15, 04:17 PM posted to alt.windows7.general,soc.genealogy.computing
Char Jackson
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Posts: 10,449
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On Mon, 26 Oct 2015 18:08:58 +0200, Steve Hayes
wrote:

My Toshiba Satellite Laptop running Win 7 has taken to crashing quite
frequently.


What is the Windows STOP code? If you don't know, you might want to use this
utility to find and display all of your previous crashes. With that info in
hand, you'll be better able to ask questions that drive toward resolution.

http://www.nirsoft.net/utils/blue_screen_view.html


--

Char Jackson
  #4  
Old October 26th 15, 05:51 PM posted to alt.windows7.general,soc.genealogy.computing
J. Hugh Sullivan
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Posts: 9
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On Mon, 26 Oct 2015 16:17:24 +0000, ~BD~
wrote:

On 26/10/2015 16:08, Steve Hayes wrote:
My Toshiba Satellite Laptop running Win 7 has taken to crashing quite
frequently.

Today it did it twice in similar circumstances.

I was on the FamilySearch web site and about to type in my reasons for
deleting a relationship, and as I typed the first letter of the reason
it crashed and rebooted.

Is there something on the FamilySearch web site that could cause this,
or is it just coincidence?


I have visited here with no ill effects --- https://familysearch.org/

If it happens again, I suggest you download and run the free version of
Malwarebytes.


Why wait? I suggest running it once or twice every month in addition
to a regular security program daily.

Hugh
  #5  
Old October 26th 15, 06:22 PM posted to alt.windows7.general,soc.genealogy.computing
Denis Beauregard
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Posts: 2
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On Mon, 26 Oct 2015 18:08:58 +0200, Steve Hayes
wrote in soc.genealogy.computing:

My Toshiba Satellite Laptop running Win 7 has taken to crashing quite
frequently.

Today it did it twice in similar circumstances.

I was on the FamilySearch web site and about to type in my reasons for
deleting a relationship, and as I typed the first letter of the reason
it crashed and rebooted.

Is there something on the FamilySearch web site that could cause this,
or is it just coincidence?


Tou computer is more likely the source of the problem instead of
that web site.

However, I know some web sites have bugs in their script. For
instance, a local weather site is hanging up from time to time likely
because a server is down. I never had that problem with familysearch.

But I ran previously a database software (EasyPHP) which can be used
to install a database on the computer. The problem always happened
while doing a heavy job (recompiling my genealogy database). Because
they are now selling the components (which they don't pay for), I
switched to another tool, wampserver, and the problem is now cured.
The problem : shut down of the computer during heavy jobs.

Or, as suggested, check for a virus.

BTW, I tried Malwarebytes and after the test period, it stopped to
work. So you can't run the free version periodically, but you can
use it to check for virus.


Denis

--
Denis Beauregard - généalogiste émérite (FQSG)
Les Français d'Amérique du Nord - www.francogene.com/genealogie--quebec/
French in North America before 1722 - www.francogene.com/quebec--genealogy/
Sur cédérom Ã* 1785 - On CD-ROM to 1785
  #6  
Old October 26th 15, 07:42 PM posted to alt.windows7.general,soc.genealogy.computing
Char Jackson
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Posts: 10,449
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On Mon, 26 Oct 2015 14:22:45 -0400, Denis Beauregard
wrote:

BTW, I tried Malwarebytes and after the test period, it stopped to
work. So you can't run the free version periodically, but you can
use it to check for virus.


Sounds like you missed the check box for trying the Pro version. The free
version will continue to work and you can manually run it as often as you
like.

--

Char Jackson
  #7  
Old October 26th 15, 08:41 PM posted to alt.windows7.general,soc.genealogy.computing
~BD~[_6_]
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Posts: 463
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On 26/10/2015 17:51, J. Hugh Sullivan wrote:
On Mon, 26 Oct 2015 16:17:24 +0000, ~BD~
wrote:

On 26/10/2015 16:08, Steve Hayes wrote:
My Toshiba Satellite Laptop running Win 7 has taken to crashing quite
frequently.

Today it did it twice in similar circumstances.

I was on the FamilySearch web site and about to type in my reasons for
deleting a relationship, and as I typed the first letter of the reason
it crashed and rebooted.

Is there something on the FamilySearch web site that could cause this,
or is it just coincidence?


I have visited here with no ill effects --- https://familysearch.org/

If it happens again, I suggest you download and run the free version of
Malwarebytes.


Why wait? I suggest running it once or twice every month in addition
to a regular security program daily.


You do have a point, Hugh! :-)

  #8  
Old October 26th 15, 11:20 PM posted to alt.windows7.general,soc.genealogy.computing
philo
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Posts: 4,807
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On 10/26/2015 11:08 AM, Steve Hayes wrote:
My Toshiba Satellite Laptop running Win 7 has taken to crashing quite
frequently.

Today it did it twice in similar circumstances.

I was on the FamilySearch web site and about to type in my reasons for
deleting a relationship, and as I typed the first letter of the reason
it crashed and rebooted.

Is there something on the FamilySearch web site that could cause this,
or is it just coincidence?





Run a RAM test
  #9  
Old October 27th 15, 07:12 AM posted to alt.windows7.general,soc.genealogy.computing
J. P. Gilliver (John)
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Posts: 5,291
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In message , Steve Hayes
writes:
My Toshiba Satellite Laptop running Win 7 has taken to crashing quite
frequently.

Today it did it twice in similar circumstances.

I was on the FamilySearch web site and about to type in my reasons for
deleting a relationship, and as I typed the first letter of the reason
it crashed and rebooted.

Is there something on the FamilySearch web site that could cause this,
or is it just coincidence?


Don't know if it's related, but I've had something similar using Firefox
under XP: I go to type into a box (usually on a web page, but it can be
the URL [address] box in Firefox itself), and Firefox shuts down. (Very
suddenly!) I restart it, and it comes back with all the same tabs, and I
repeat my typing - and it happens again. Oddly, it's not the first
character, but some way along the typing - but always the same point.

The weird way round it I have found is to enter what I'm trying to type
into NotePad+, and copy it - then restart Firefox, and paste it rather
than typing. Firefox then behaves fine, and I can type into it again.

It doesn't happen often, but once it has, it's consistent - however many
times I restart Firefox, it does it, until I apply my "cure".

Probably _not_ the same problem - it's only Firefox that crashes, not
the whole computer - but thought I'd mention it in case it helps.
--
J. P. Gilliver. UMRA: 1960/1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

An eye for an eye only ends up making the whole world blind. - Mahatma Gandhi
(according to the film Gandhi [1982])
  #10  
Old October 27th 15, 01:17 PM posted to alt.windows7.general,soc.genealogy.computing
J. Hugh Sullivan
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Posts: 9
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On Mon, 26 Oct 2015 14:42:05 -0500, Char Jackson
wrote:

Sounds like you missed the check box for trying the Pro version. The free
version will continue to work and you can manually run it as often as you
like.


The review writeups I have seen don't recommend the program as the
sole virus checker. HOWEVER, Malwarebytes often picks up problems that
other security programs do not.

I run AVG every day and MB picked up 13 mals that AVG missed last
week.

Hugh
  #11  
Old October 27th 15, 01:20 PM posted to alt.windows7.general,soc.genealogy.computing
J. Hugh Sullivan
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Posts: 9
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On Tue, 27 Oct 2015 07:12:09 +0000, "J. P. Gilliver (John)"
wrote:

The weird way round it I have found is to enter what I'm trying to type
into NotePad+, and copy it - then restart Firefox, and paste it rather
than typing. Firefox then behaves fine, and I can type into it again.


Why not replace Firefox with Chrome?

Hugh

  #13  
Old October 27th 15, 03:45 PM posted to alt.windows7.general,soc.genealogy.computing
Denis Beauregard
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Posts: 2
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On Tue, 27 Oct 2015 08:25:10 -0700, "Ken Blake, MVP"
wrote in soc.genealogy.computing:

On Tue, 27 Oct 2015 13:20:05 GMT, (J. Hugh
Sullivan) wrote:

Why not replace Firefox with Chrome?




Firefox is the browser I like the best these days, and Chrome is the
worst browser, as far as I'm concerned. So I'm curious--what is it
about Chrome that makes you prefer it over Firefox?


I don't think it is a "preference" but an "alternate choice".

If it doesn't work with Firefox, then try with Chrome (and the
opposite is true).

But before trying another browser, I would suggest to try another
version of the same browser.

On my computer, I have :

Seamonkey as the main browser. Since I write my own pages, I can edit
directly the pages. Also, useful to copy and paste the results after
a research in a database.

Chrome is my 2nd browser. I use it for Facebook and some sites not
working with SM. FB may hang up, so won't disturb the other browser.

Firefox is my 3rd browser. I use it with sites that can hang up. Some
sites have bad scripts so because I don't want to loose what I found
with the other browsers, I use it for less reliable sites.

I could have switched Chrome and Firefox. It is a matter of some
historical reasons.

Internet Explorer is my 4th browser. I have to keep it because some
softwares may not work correctly if I remove it but otherwise, I
try to avoid it. Last time I did, some virus installed on the computer
(but I was fortunate enough to find it).


Denis

--
Denis Beauregard - généalogiste émérite (FQSG)
Les Français d'Amérique du Nord -
www.francogene.com/genealogie--quebec/
French in North America before 1722 - www.francogene.com/quebec--genealogy/
Sur cédérom Ã* 1785 - On CD-ROM to 1785
 




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