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#1
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File & Printer Sharing Problem
We have two Windows XP Pro SP2 computers (laptop & desktop) that were
networked successfully. One of the computers (laptop) needed to be formatted and all software reinstalled. Have not been able to re-establish network satisfactorily. The desktop has full access to the laptop's shared files and printer, but the laptop cannot access the desktop's shared files and printers. While the laptop can see the desktop's shared folders and printers, it cannot neither see the contents of the folders nor install the printer drivers. Interestingly, the desktop computer cannot see its own shared folders when trying to access through "My Network Places." This seems to indicate a problem with the desktop, even though its configuration was not knowingly changed. We've turned off all firewalls, run the network setup wizard repeatedly, and consulted the 23 page "Troubleshooting File and Printer Sharing in Microsoft Windows XP" guide without success. Help! |
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#2
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File & Printer Sharing Problem
On Thu, 18 Nov 2004 17:14:28 -0400, "Linda Callard" *email_address_deleted*
wrote: We have two Windows XP Pro SP2 computers (laptop & desktop) that were networked successfully. One of the computers (laptop) needed to be formatted and all software reinstalled. Have not been able to re-establish network satisfactorily. The desktop has full access to the laptop's shared files and printer, but the laptop cannot access the desktop's shared files and printers. While the laptop can see the desktop's shared folders and printers, it cannot neither see the contents of the folders nor install the printer drivers. Interestingly, the desktop computer cannot see its own shared folders when trying to access through "My Network Places." This seems to indicate a problem with the desktop, even though its configuration was not knowingly changed. We've turned off all firewalls, run the network setup wizard repeatedly, and consulted the 23 page "Troubleshooting File and Printer Sharing in Microsoft Windows XP" guide without success. Help! Linda, Make sure the browser service is running on the desktop computer. Control Panel - Administrative Tools - Services. Verify that the Computer Browser, and the TCP/IP NetBIOS Helper, services both show with Status = Started. Disable the browser on the laptop computer. On each computer, check to see if Simple File Sharing (Control Panel - Folder Options - View - Advanced settings) is enabled or disabled. You need to have SFS consistently set on each computer. On XP Pro with SFS disabled, check the Local Security Policies (Control Panel - Administrative Tools). Under Local Policies - Security Options, look at "Network access: Sharing and security model", and ensure it's set to "Classic - local users authenticate as themselves". On XP Pro with SFS disabled, if you set the above Local Security Policy to "Guest only", enable the Guest account, using Start - Run - "cmd" - type "net user guest /active:yes" in the command window. If "Classic", setup and use a common non-Guest account on all computers. Whichever account is used, give it an identical, non-blank password on all computers. On XP Pro with Simple File Sharing enabled, make sure that the Guest account is enabled, on each computer. Enable Guest with Start - Run - "cmd" - type "net user guest /active:yes" in the command window. On XP Pro, if you're going to use Guest authentication, check your Local Security Policy (Control Panel - Administrative Tools) - User Rights Assignment, on the XP Pro computer, and look at "Deny access to this computer from the network". Make sure Guest is not in the list. -- Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. |
#3
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File & Printer Sharing Problem
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#4
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File & Printer Sharing Problem
Carey Holzman wrote:
You are welcome to email me if you would like to work on this one-on-one. "Linda Callard" wrote in message ... We have two Windows XP Pro SP2 computers (laptop & desktop) that were networked successfully. One of the computers (laptop) needed to be formatted and all software reinstalled. Have not been able to re-establish network satisfactorily. The desktop has full access to the laptop's shared files and printer, but the laptop cannot access the desktop's shared files and printers. While the laptop can see the desktop's shared folders and printers, it cannot neither see the contents of the folders nor install the printer drivers. Interestingly, the desktop computer cannot see its own shared folders when trying to access through "My Network Places." This seems to indicate a problem with the desktop, even though its configuration was not knowingly changed. We've turned off all firewalls, run the network setup wizard repeatedly, and consulted the 23 page "Troubleshooting File and Printer Sharing in Microsoft Windows XP" guide without success. Help! Linda, From other posts by Carey, it appears that his altruistic offer to provide you with free, one-on-one advice is prompted by his inability to accept criticism. Criticism is an unavoidable result of posting on Usenet. Instead of posting his advice on Usenet, so all can see and learn, he chooses to provide advice thru email. Consider carefully the free advice which he provides. If the advice includes instructions to install additional network components, consider this. The Windows platform (including Windows 9x and NT/2000/XP) has its networking infrastructure based upon TCP/IP, with NetBIOS Over TCP/IP (NBT) used as an interface between TCP/IP and the various networking applications. Any properly configured installation of Windows will run just fine with these components. Be selective when accepting advice, web pages or otherwise, that contains instructions to install redundant and unnecessary components, such as IPX/SPX or NetBEUI. Adding these extra components may serve as a workaround, but will add needless complications that may cause problems in the future. Diagnose and fix the problem - don't just fix the symptoms. |
#5
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File & Printer Sharing Problem
Cut and paste Lou... You're quite the hero saving these people from being
helped. I have no idea what I did to you to warrant such an outburst, but personal attacks are best left in email. This is not the place for it. Thanks for your cooperation. Carey "Lou Ramsey" wrote in message ... Carey Holzman wrote: You are welcome to email me if you would like to work on this one-on-one. "Linda Callard" wrote in message ... We have two Windows XP Pro SP2 computers (laptop & desktop) that were networked successfully. One of the computers (laptop) needed to be formatted and all software reinstalled. Have not been able to re-establish network satisfactorily. The desktop has full access to the laptop's shared files and printer, but the laptop cannot access the desktop's shared files and printers. While the laptop can see the desktop's shared folders and printers, it cannot neither see the contents of the folders nor install the printer drivers. Interestingly, the desktop computer cannot see its own shared folders when trying to access through "My Network Places." This seems to indicate a problem with the desktop, even though its configuration was not knowingly changed. We've turned off all firewalls, run the network setup wizard repeatedly, and consulted the 23 page "Troubleshooting File and Printer Sharing in Microsoft Windows XP" guide without success. Help! Linda, From other posts by Carey, it appears that his altruistic offer to provide you with free, one-on-one advice is prompted by his inability to accept criticism. Criticism is an unavoidable result of posting on Usenet. Instead of posting his advice on Usenet, so all can see and learn, he chooses to provide advice thru email. Consider carefully the free advice which he provides. If the advice includes instructions to install additional network components, consider this. The Windows platform (including Windows 9x and NT/2000/XP) has its networking infrastructure based upon TCP/IP, with NetBIOS Over TCP/IP (NBT) used as an interface between TCP/IP and the various networking applications. Any properly configured installation of Windows will run just fine with these components. Be selective when accepting advice, web pages or otherwise, that contains instructions to install redundant and unnecessary components, such as IPX/SPX or NetBEUI. Adding these extra components may serve as a workaround, but will add needless complications that may cause problems in the future. Diagnose and fix the problem - don't just fix the symptoms. |
#6
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File & Printer Sharing Problem
Carey Holzman wrote:
Cut and paste Lou... You're quite the hero saving these people from being helped. I have no idea what I did to you to warrant such an outburst, but personal attacks are best left in email. This is not the place for it. Thanks for your cooperation. Setting aside any personal remarks that may or may not have been made, you've been asked over and over again to keep the answers in the newsgroup so they benefit everyone, not just one poster. Yet you persist in trying to take posts to private email. Why? And yes, I cut and pasted this from another post, just as you cut and paste your offer of email support. The fact that I've done so doesn't invalidate the data. Malke -- MS MVP - Windows Shell/User Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" |
#7
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File & Printer Sharing Problem
"Chuck" wrote in message ... On Thu, 18 Nov 2004 17:14:28 -0400, "Linda Callard" *email_address_deleted* wrote: We have two Windows XP Pro SP2 computers (laptop & desktop) that were networked successfully. One of the computers (laptop) needed to be formatted and all software reinstalled. Have not been able to re-establish network satisfactorily. The desktop has full access to the laptop's shared files and printer, but the laptop cannot access the desktop's shared files and printers. While the laptop can see the desktop's shared folders and printers, it cannot neither see the contents of the folders nor install the printer drivers. Interestingly, the desktop computer cannot see its own shared folders when trying to access through "My Network Places." This seems to indicate a problem with the desktop, even though its configuration was not knowingly changed. We've turned off all firewalls, run the network setup wizard repeatedly, and consulted the 23 page "Troubleshooting File and Printer Sharing in Microsoft Windows XP" guide without success. Help! Linda, Make sure the browser service is running on the desktop computer. Control Panel - Administrative Tools - Services. Verify that the Computer Browser, and the TCP/IP NetBIOS Helper, services both show with Status = Started. Disable the browser on the laptop computer. On each computer, check to see if Simple File Sharing (Control Panel - Folder Options - View - Advanced settings) is enabled or disabled. You need to have SFS consistently set on each computer. On XP Pro with SFS disabled, check the Local Security Policies (Control Panel - Administrative Tools). Under Local Policies - Security Options, look at "Network access: Sharing and security model", and ensure it's set to "Classic - local users authenticate as themselves". On XP Pro with SFS disabled, if you set the above Local Security Policy to "Guest only", enable the Guest account, using Start - Run - "cmd" - type "net user guest /active:yes" in the command window. If "Classic", setup and use a common non-Guest account on all computers. Whichever account is used, give it an identical, non-blank password on all computers. On XP Pro with Simple File Sharing enabled, make sure that the Guest account is enabled, on each computer. Enable Guest with Start - Run - "cmd" - type "net user guest /active:yes" in the command window. On XP Pro, if you're going to use Guest authentication, check your Local Security Policy (Control Panel - Administrative Tools) - User Rights Assignment, on the XP Pro computer, and look at "Deny access to this computer from the network". Make sure Guest is not in the list. -- Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. Thanks, Chuck. We followed your recommendations (with SFS enabled, as that was our previous setup), but to no avail. Given that the desktop cannot access its own shared files through "My Network Places," irrespective of whether the laptop is connected to the LAN, we believe that some setting on the desktop has been changed or become corrupted when we tried to re-establish the LAN after rebuilding the laptop's HD. The desktop shared folder does not appear under our "Local Network" heading, but under "unspecified." Is this a clue? If you had any other suggestions, we'd like to hear them. Does anyone know if there is an online network analyzer that would automatically check our configuration? |
#8
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File & Printer Sharing Problem
On Fri, 19 Nov 2004 12:25:14 -0400, "Linda Callard" wrote:
"Chuck" wrote in message .. . On Thu, 18 Nov 2004 17:14:28 -0400, "Linda Callard" *email_address_deleted* wrote: We have two Windows XP Pro SP2 computers (laptop & desktop) that were networked successfully. One of the computers (laptop) needed to be formatted and all software reinstalled. Have not been able to re-establish network satisfactorily. The desktop has full access to the laptop's shared files and printer, but the laptop cannot access the desktop's shared files and printers. While the laptop can see the desktop's shared folders and printers, it cannot neither see the contents of the folders nor install the printer drivers. Interestingly, the desktop computer cannot see its own shared folders when trying to access through "My Network Places." This seems to indicate a problem with the desktop, even though its configuration was not knowingly changed. We've turned off all firewalls, run the network setup wizard repeatedly, and consulted the 23 page "Troubleshooting File and Printer Sharing in Microsoft Windows XP" guide without success. SNIP Thanks, Chuck. We followed your recommendations (with SFS enabled, as that was our previous setup), but to no avail. Given that the desktop cannot access its own shared files through "My Network Places," irrespective of whether the laptop is connected to the LAN, we believe that some setting on the desktop has been changed or become corrupted when we tried to re-establish the LAN after rebuilding the laptop's HD. The desktop shared folder does not appear under our "Local Network" heading, but under "unspecified." Is this a clue? Linda, I have some standard tests which should point us in the right direction. Please start by providing ipconfig information for each computer. Start - Run - "cmd". Type "ipconfig /all c:\ipconfig.txt" into the command window - Open c:\ipconfig.txt in Notepad, make sure that Format - Word Wrap is NOT checked!, copy and paste entire contents into your next post. Identify operating system (by name, version, and SP level) with each ipconfig listing. -- Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. |
#9
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File & Printer Sharing Problem
"Chuck" wrote in message ... On Fri, 19 Nov 2004 12:25:14 -0400, "Linda Callard" wrote: "Chuck" wrote in message . .. On Thu, 18 Nov 2004 17:14:28 -0400, "Linda Callard" *email_address_deleted* wrote: We have two Windows XP Pro SP2 computers (laptop & desktop) that were networked successfully. One of the computers (laptop) needed to be formatted and all software reinstalled. Have not been able to re-establish network satisfactorily. The desktop has full access to the laptop's shared files and printer, but the laptop cannot access the desktop's shared files and printers. While the laptop can see the desktop's shared folders and printers, it cannot neither see the contents of the folders nor install the printer drivers. Interestingly, the desktop computer cannot see its own shared folders when trying to access through "My Network Places." This seems to indicate a problem with the desktop, even though its configuration was not knowingly changed. We've turned off all firewalls, run the network setup wizard repeatedly, and consulted the 23 page "Troubleshooting File and Printer Sharing in Microsoft Windows XP" guide without success. SNIP Thanks, Chuck. We followed your recommendations (with SFS enabled, as that was our previous setup), but to no avail. Given that the desktop cannot access its own shared files through "My Network Places," irrespective of whether the laptop is connected to the LAN, we believe that some setting on the desktop has been changed or become corrupted when we tried to re-establish the LAN after rebuilding the laptop's HD. The desktop shared folder does not appear under our "Local Network" heading, but under "unspecified." Is this a clue? Linda, I have some standard tests which should point us in the right direction. Please start by providing ipconfig information for each computer. Start - Run - "cmd". Type "ipconfig /all c:\ipconfig.txt" into the command window - Open c:\ipconfig.txt in Notepad, make sure that Format - Word Wrap is NOT checked!, copy and paste entire contents into your next post. Identify operating system (by name, version, and SP level) with each ipconfig listing. -- Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. Chuck, both computers are running WinXP Pro SP2. CCS-PC5 is the laptop and CCS-PC6 is the desktop. Here are the ipconfig data you requested - hope it means something to you! ------------------------------------------------ CCS-PC5 laptop - Windows IP Configuration Host Name . . . . . . . . . . . . : CCS-PC5 Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : CCS-NET Ethernet adapter CCS-Net: Connection-specific DNS Suffix . : CCS-NET Description . . . . . . . . . . . : Intel(R) PRO/100+ MiniPCI Physical Address. . . . . . . . . : 00-10-A4-0C-04-DA Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.0.185 Subnet Mask . . . . . . . . . . . : 255.255.255.0 IP Address. . . . . . . . . . . . : fe80::210:a4ff:fe0c:4da%4 Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DNS Servers . . . . . . . . . . . : 192.168.0.1 fec0:0:0:ffff::1%1 fec0:0:0:ffff::2%1 fec0:0:0:ffff::3%1 Lease Obtained. . . . . . . . . . : 20 November 2004 17:26:52 Lease Expires . . . . . . . . . . : 20 November 2004 18:26:52 PPP adapter PEI - Charlottetown: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface Physical Address. . . . . . . . . : 00-53-45-00-00-00 Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 142.176.115.88 Subnet Mask . . . . . . . . . . . : 255.255.255.255 Default Gateway . . . . . . . . . : 142.176.115.88 DNS Servers . . . . . . . . . . . : 142.176.17.8 142.176.17.9 NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Teredo Tunneling Pseudo-Interface: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-FA-9D-71-4F-8C-A7 Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : fe80::5445:5245:444f%5 Default Gateway . . . . . . . . . : NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter 6to4 Tunneling Pseudo-Interface: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : 6to4 Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 8E-B0-73-58 Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 2002:8eb0:7358::8eb0:7358 Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301 2002:836b:213c::836b:213c DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1 fec0:0:0:ffff::2%1 fec0:0:0:ffff::3%1 NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Automatic Tunneling Pseudo-Interface: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 8E-B0-73-58 Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : fe80::5efe:142.176.115.88%2 Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1 fec0:0:0:ffff::2%1 fec0:0:0:ffff::3%1 NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Automatic Tunneling Pseudo-Interface: Connection-specific DNS Suffix . : CCS-NET Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface Physical Address. . . . . . . . . : C0-A8-00-B9 Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : fe80::5efe:192.168.0.185%2 Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1 fec0:0:0:ffff::2%1 fec0:0:0:ffff::3%1 NetBIOS over Tcpip. . . . . . . . : Disabled ------------------------------------------------ CCS-PC6 desktop - Windows IP Configuration Host Name . . . . . . . . . . . . : CCS-PC6 Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : Yes WINS Proxy Enabled. . . . . . . . : Yes DNS Suffix Search List. . . . . . : CCS-NET Ethernet adapter CCS-NET: Connection-specific DNS Suffix . : CCS-NET Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection #2 Physical Address. . . . . . . . . : 00-E0-18-5C-50-58 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.0.134 Subnet Mask . . . . . . . . . . . : 255.255.255.0 IP Address. . . . . . . . . . . . : fe80::2e0:18ff:fe5c:5058%4 Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DNS Servers . . . . . . . . . . . : 192.168.0.1 fec0:0:0:ffff::1%1 fec0:0:0:ffff::2%1 fec0:0:0:ffff::3%1 Lease Obtained. . . . . . . . . . : 19 November 2004 14:26:16 Lease Expires . . . . . . . . . . : 19 November 2004 15:26:16 PPP adapter PEI - Charlottetown: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface Physical Address. . . . . . . . . : 00-53-45-00-00-00 Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 142.176.125.144 Subnet Mask . . . . . . . . . . . : 255.255.255.255 Default Gateway . . . . . . . . . : 142.176.125.144 DNS Servers . . . . . . . . . . . : 142.176.17.8 142.176.17.9 NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Teredo Tunneling Pseudo-Interface: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : fe80::5445:5245:444f%5 Default Gateway . . . . . . . . . : NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter 6to4 Tunneling Pseudo-Interface: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : 6to4 Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 8E-B0-7D-90 Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 2002:8eb0:7d90::8eb0:7d90 Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301 2002:836b:213c::836b:213c DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1 fec0:0:0:ffff::2%1 fec0:0:0:ffff::3%1 NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Automatic Tunneling Pseudo-Interface: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 8E-B0-7D-90 Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : fe80::5efe:142.176.125.144%2 Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1 fec0:0:0:ffff::2%1 fec0:0:0:ffff::3%1 NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Automatic Tunneling Pseudo-Interface: Connection-specific DNS Suffix . : CCS-NET Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface Physical Address. . . . . . . . . : C0-A8-00-86 Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : fe80::5efe:192.168.0.134%2 Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1 fec0:0:0:ffff::2%1 fec0:0:0:ffff::3%1 NetBIOS over Tcpip. . . . . . . . : Disabled ------------------------------------------------ |
#10
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File & Printer Sharing Problem
On Sat, 20 Nov 2004 17:40:22 -0400, "Linda Callard" wrote:
SNIP Thanks, Chuck. We followed your recommendations (with SFS enabled, as that was our previous setup), but to no avail. Given that the desktop cannot access its own shared files through "My Network Places," irrespective of whether the laptop is connected to the LAN, we believe that some setting on the desktop has been changed or become corrupted when we tried to re-establish the LAN after rebuilding the laptop's HD. The desktop shared folder does not appear under our "Local Network" heading, but under "unspecified." Is this a clue? Linda, This sounds like a browser (no, not Internet Explorer) problem. Let's start there. The Microsoft Browstat program will show us what browsers you have in your domain / workgroup, at any time. http://support.microsoft.com/?id=188305 You can download Browstat from either: http://www.dynawell.com/reskit/microsoft/win2000/browstat.zip http://rescomp.stanford.edu/staff/manual/rcc/tools/browstat.zip Browstat is very small (40K), and needs no install. Just unzip the downloaded file, copy browstat.exe to any folder in the Path, and run it from a command window, by "browstat status". Make sure all computers give the same result. For more information about the browser subsystem (very intricate), see: http://support.microsoft.com/?id=188001 http://support.microsoft.com/?id=188305 http://www.microsoft.com/technet/prodtechnol/winntas/deploy/prodspecs/ntbrowse.mspx Provide browstat information for each computer. Start - Run - "cmd". Type "browstat status c:\browstat.txt" into the command window - Open c:\browstat.txt in Notepad, make sure that Format - Word Wrap is NOT checked!, copy and paste into your next post. Identify each computer by name and operating system. -- Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. |
#11
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File & Printer Sharing Problem
"Chuck" wrote in message ... On Sat, 20 Nov 2004 17:40:22 -0400, "Linda Callard" wrote: SNIP Thanks, Chuck. We followed your recommendations (with SFS enabled, as that was our previous setup), but to no avail. Given that the desktop cannot access its own shared files through "My Network Places," irrespective of whether the laptop is connected to the LAN, we believe that some setting on the desktop has been changed or become corrupted when we tried to re-establish the LAN after rebuilding the laptop's HD. The desktop shared folder does not appear under our "Local Network" heading, but under "unspecified." Is this a clue? Linda, This sounds like a browser (no, not Internet Explorer) problem. Let's start there. The Microsoft Browstat program will show us what browsers you have in your domain / workgroup, at any time. http://support.microsoft.com/?id=188305 You can download Browstat from either: http://www.dynawell.com/reskit/microsoft/win2000/browstat.zip http://rescomp.stanford.edu/staff/manual/rcc/tools/browstat.zip Browstat is very small (40K), and needs no install. Just unzip the downloaded file, copy browstat.exe to any folder in the Path, and run it from a command window, by "browstat status". Make sure all computers give the same result. For more information about the browser subsystem (very intricate), see: http://support.microsoft.com/?id=188001 http://support.microsoft.com/?id=188305 http://www.microsoft.com/technet/prodtechnol/winntas/deploy/prodspecs/ntbrowse.mspx Provide browstat information for each computer. Start - Run - "cmd". Type "browstat status c:\browstat.txt" into the command window - Open c:\browstat.txt in Notepad, make sure that Format - Word Wrap is NOT checked!, copy and paste into your next post. Identify each computer by name and operating system. -- Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. --------------------------------------------- CCS-PC5 Laptop: Status for domain CCS-NET on transport \Device\NwlnkNb Browsing is active on domain. Master name cannot be determined from GetAdapterStatus. Using \\CCS-PC5 Master browser is running build 2600 1 backup servers retrieved from master CCS-PC5 \\CCS-PC5 There are 1 servers in domain CCS-NET on transport \Device\NwlnkNb There are 1 domains in domain CCS-NET on transport \Device\NwlnkNb Status for domain CCS-NET on transport \Device\NetBT_Tcpip_{CB6603F1-5ADC-4E37-8F44-C660B3F3ADE9} Browsing is active on domain. Master browser name is: CCS-PC6 Could not open key in registry, error = 5 Unable to determine build of browser master: 5 \\\\CCS-PC6 . Version:05.01 Flags: 51603 NT POTENTIAL MASTER 1 backup servers retrieved from master CCS-PC6 \\CCS-PC6 There are 1 servers in domain CCS-NET on transport \Device\NetBT_Tcpip_{CB6603F1-5ADC-4E37-8F44-C660B3F3ADE9} There are 1 domains in domain CCS-NET on transport \Device\NetBT_Tcpip_{CB6603F1-5ADC-4E37-8F44-C660B3F3ADE9} Status for domain CCS-NET on transport \Device\NwlnkIpx Browsing is active on domain. Master name cannot be determined from GetAdapterStatus. Using \\CCS-PC5 Master browser is running build 2600 1 backup servers retrieved from master CCS-PC5 \\CCS-PC5 Unable to retrieve server list from CCS-PC5: 1231 --------------------------------------------- CCS-PC6 Desktop: Status for domain CCS-NET on transport \Device\NwlnkNb Browsing is NOT active on domain. Master name cannot be determined from GetAdapterStatus. Status for domain CCS-NET on transport \Device\NetBT_Tcpip_{D0369A81-275B-4968-BE6D-DACAB6F5DC83} Browsing is active on domain. Master browser name is: CCS-PC6 Master browser is running build 2600 1 backup servers retrieved from master CCS-PC6 \\CCS-PC6 There are 0 servers in domain CCS-NET on transport \Device\NetBT_Tcpip_{D0369A81-275B-4968-BE6D-DACAB6F5DC83} There are 1 domains in domain CCS-NET on transport \Device\NetBT_Tcpip_{D0369A81-275B-4968-BE6D-DACAB6F5DC83} Status for domain CCS-NET on transport \Device\NwlnkIpx Browsing is NOT active on domain. Master name cannot be determined from GetAdapterStatus. --------------------------------------------- |
#12
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File & Printer Sharing Problem
"Linda Callard" wrote in message ... "Chuck" wrote in message ... On Sat, 20 Nov 2004 17:40:22 -0400, "Linda Callard" wrote: SNIP Thanks, Chuck. We followed your recommendations (with SFS enabled, as that was our previous setup), but to no avail. Given that the desktop cannot access its own shared files through "My Network Places," irrespective of whether the laptop is connected to the LAN, we believe that some setting on the desktop has been changed or become corrupted when we tried to re-establish the LAN after rebuilding the laptop's HD. The desktop shared folder does not appear under our "Local Network" heading, but under "unspecified." Is this a clue? Linda, This sounds like a browser (no, not Internet Explorer) problem. Let's start there. The Microsoft Browstat program will show us what browsers you have in your domain / workgroup, at any time. http://support.microsoft.com/?id=188305 You can download Browstat from either: http://www.dynawell.com/reskit/microsoft/win2000/browstat.zip http://rescomp.stanford.edu/staff/manual/rcc/tools/browstat.zip Browstat is very small (40K), and needs no install. Just unzip the downloaded file, copy browstat.exe to any folder in the Path, and run it from a command window, by "browstat status". Make sure all computers give the same result. For more information about the browser subsystem (very intricate), see: http://support.microsoft.com/?id=188001 http://support.microsoft.com/?id=188305 http://www.microsoft.com/technet/prodtechnol/winntas/deploy/prodspecs/ntbrowse.mspx Provide browstat information for each computer. Start - Run - "cmd". Type "browstat status c:\browstat.txt" into the command window - Open c:\browstat.txt in Notepad, make sure that Format - Word Wrap is NOT checked!, copy and paste into your next post. Identify each computer by name and operating system. -- Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. --------------------------------------------- CCS-PC5 Laptop: Status for domain CCS-NET on transport \Device\NwlnkNb Browsing is active on domain. Master name cannot be determined from GetAdapterStatus. Using \\CCS-PC5 Master browser is running build 2600 1 backup servers retrieved from master CCS-PC5 \\CCS-PC5 There are 1 servers in domain CCS-NET on transport \Device\NwlnkNb There are 1 domains in domain CCS-NET on transport \Device\NwlnkNb Status for domain CCS-NET on transport \Device\NetBT_Tcpip_{CB6603F1-5ADC-4E37-8F44-C660B3F3ADE9} Browsing is active on domain. Master browser name is: CCS-PC6 Could not open key in registry, error = 5 Unable to determine build of browser master: 5 \\\\CCS-PC6 . Version:05.01 Flags: 51603 NT POTENTIAL MASTER 1 backup servers retrieved from master CCS-PC6 \\CCS-PC6 There are 1 servers in domain CCS-NET on transport \Device\NetBT_Tcpip_{CB6603F1-5ADC-4E37-8F44-C660B3F3ADE9} There are 1 domains in domain CCS-NET on transport \Device\NetBT_Tcpip_{CB6603F1-5ADC-4E37-8F44-C660B3F3ADE9} Status for domain CCS-NET on transport \Device\NwlnkIpx Browsing is active on domain. Master name cannot be determined from GetAdapterStatus. Using \\CCS-PC5 Master browser is running build 2600 1 backup servers retrieved from master CCS-PC5 \\CCS-PC5 Unable to retrieve server list from CCS-PC5: 1231 --------------------------------------------- CCS-PC6 Desktop: Status for domain CCS-NET on transport \Device\NwlnkNb Browsing is NOT active on domain. Master name cannot be determined from GetAdapterStatus. Status for domain CCS-NET on transport \Device\NetBT_Tcpip_{D0369A81-275B-4968-BE6D-DACAB6F5DC83} Browsing is active on domain. Master browser name is: CCS-PC6 Master browser is running build 2600 1 backup servers retrieved from master CCS-PC6 \\CCS-PC6 There are 0 servers in domain CCS-NET on transport \Device\NetBT_Tcpip_{D0369A81-275B-4968-BE6D-DACAB6F5DC83} There are 1 domains in domain CCS-NET on transport \Device\NetBT_Tcpip_{D0369A81-275B-4968-BE6D-DACAB6F5DC83} Status for domain CCS-NET on transport \Device\NwlnkIpx Browsing is NOT active on domain. Master name cannot be determined from GetAdapterStatus. --------------------------------------------- Chuck, was that browstat data useful? |
#13
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File & Printer Sharing Problem
On Sun, 21 Nov 2004 22:13:19 -0400, "Linda Callard" wrote:
"Linda Callard" wrote in message ... "Chuck" wrote in message ... On Sat, 20 Nov 2004 17:40:22 -0400, "Linda Callard" wrote: SNIP Thanks, Chuck. We followed your recommendations (with SFS enabled, as that was our previous setup), but to no avail. Given that the desktop cannot access its own shared files through "My Network Places," irrespective of whether the laptop is connected to the LAN, we believe that some setting on the desktop has been changed or become corrupted when we tried to re-establish the LAN after rebuilding the laptop's HD. The desktop shared folder does not appear under our "Local Network" heading, but under "unspecified." Is this a clue? Linda, This sounds like a browser (no, not Internet Explorer) problem. Let's start there. The Microsoft Browstat program will show us what browsers you have in your domain / workgroup, at any time. http://support.microsoft.com/?id=188305 You can download Browstat from either: http://www.dynawell.com/reskit/microsoft/win2000/browstat.zip http://rescomp.stanford.edu/staff/manual/rcc/tools/browstat.zip Browstat is very small (40K), and needs no install. Just unzip the downloaded file, copy browstat.exe to any folder in the Path, and run it from a command window, by "browstat status". Make sure all computers give the same result. For more information about the browser subsystem (very intricate), see: http://support.microsoft.com/?id=188001 http://support.microsoft.com/?id=188305 http://www.microsoft.com/technet/prodtechnol/winntas/deploy/prodspecs/ntbrowse.mspx Provide browstat information for each computer. Start - Run - "cmd". Type "browstat status c:\browstat.txt" into the command window - Open c:\browstat.txt in Notepad, make sure that Format - Word Wrap is NOT checked!, copy and paste into your next post. Identify each computer by name and operating system. -- Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. SNIP Chuck, was that browstat data useful? Linda, Yes, it was very interesting. You need to straighten out your network configuration on both computers. Please start by un installing unnecessary components, from the list of items under Local Area Connection Properties. You only need the following items in the list: Client for Microsoft Networks File and Printer Sharing For Microsoft Networks QoS Packet Scheduler (optional) Internet Protocol (TCP/IP) Make sure you have both Client for Microsoft Networks, and File and Printer Sharing for Microsoft Networks (Local Area Connection - Properties), on each computer. And have shares setup on each computer. Enable NetBIOS Over TCP/IP (Local Area Connection - Properties - TCP/IP - Properties - Advanced - WINS) on each computer. Make sure the browser service is running on each computer. Control Panel - Administrative Tools - Services. Verify that the Computer Browser, and the TCP/IP NetBIOS Helper, services both show with Status = Started. Power both computers off. Then power one on, and then the other. Check "browstat status" again. If no improvement, provide ipconfig information for each computer, and we'll do some more diagnoses to tell us what to look at next. Start - Run - "cmd". Type "ipconfig /all c:\ipconfig.txt" into the command window - Open c:\ipconfig.txt in Notepad, make sure that Format - Word Wrap is NOT checked!, copy and paste entire contents into your next post. Identify operating system (by name, version, and SP level) with each ipconfig listing. -- Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. |
#14
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File & Printer Sharing Problem
On Sun, 21 Nov 2004 22:13:19 -0400, "Linda Callard" wrote:
"Linda Callard" wrote in message ... "Chuck" wrote in message ... On Sat, 20 Nov 2004 17:40:22 -0400, "Linda Callard" wrote: SNIP Thanks, Chuck. We followed your recommendations (with SFS enabled, as that was our previous setup), but to no avail. Given that the desktop cannot access its own shared files through "My Network Places," irrespective of whether the laptop is connected to the LAN, we believe that some setting on the desktop has been changed or become corrupted when we tried to re-establish the LAN after rebuilding the laptop's HD. The desktop shared folder does not appear under our "Local Network" heading, but under "unspecified." Is this a clue? Linda, This sounds like a browser (no, not Internet Explorer) problem. Let's start there. The Microsoft Browstat program will show us what browsers you have in your domain / workgroup, at any time. http://support.microsoft.com/?id=188305 You can download Browstat from either: http://www.dynawell.com/reskit/microsoft/win2000/browstat.zip http://rescomp.stanford.edu/staff/manual/rcc/tools/browstat.zip Browstat is very small (40K), and needs no install. Just unzip the downloaded file, copy browstat.exe to any folder in the Path, and run it from a command window, by "browstat status". Make sure all computers give the same result. For more information about the browser subsystem (very intricate), see: http://support.microsoft.com/?id=188001 http://support.microsoft.com/?id=188305 http://www.microsoft.com/technet/prodtechnol/winntas/deploy/prodspecs/ntbrowse.mspx Provide browstat information for each computer. Start - Run - "cmd". Type "browstat status c:\browstat.txt" into the command window - Open c:\browstat.txt in Notepad, make sure that Format - Word Wrap is NOT checked!, copy and paste into your next post. Identify each computer by name and operating system. -- Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. SNIP Chuck, was that browstat data useful? Linda, Yes, it was very interesting. You need to straighten out your network configuration on both computers. Please start by un installing unnecessary components, from the list of items under Local Area Connection Properties. You only need the following items in the list: Client for Microsoft Networks File and Printer Sharing For Microsoft Networks QoS Packet Scheduler (optional) Internet Protocol (TCP/IP) Make sure you have both Client for Microsoft Networks, and File and Printer Sharing for Microsoft Networks (Local Area Connection - Properties), on each computer. And have shares setup on each computer. Enable NetBIOS Over TCP/IP (Local Area Connection - Properties - TCP/IP - Properties - Advanced - WINS) on each computer. Make sure the browser service is running on each computer. Control Panel - Administrative Tools - Services. Verify that the Computer Browser, and the TCP/IP NetBIOS Helper, services both show with Status = Started. Power both computers off. Then power one on, and then the other. Check "browstat status" again. If no improvement, provide ipconfig information for each computer, and we'll do some more diagnoses to tell us what to look at next. Start - Run - "cmd". Type "ipconfig /all c:\ipconfig.txt" into the command window - Open c:\ipconfig.txt in Notepad, make sure that Format - Word Wrap is NOT checked!, copy and paste entire contents into your next post. Identify operating system (by name, version, and SP level) with each ipconfig listing. -- Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. |
#15
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File & Printer Sharing Problem
On Sun, 21 Nov 2004 22:13:19 -0400, "Linda Callard" wrote:
"Linda Callard" wrote in message ... "Chuck" wrote in message ... On Sat, 20 Nov 2004 17:40:22 -0400, "Linda Callard" wrote: SNIP Thanks, Chuck. We followed your recommendations (with SFS enabled, as that was our previous setup), but to no avail. Given that the desktop cannot access its own shared files through "My Network Places," irrespective of whether the laptop is connected to the LAN, we believe that some setting on the desktop has been changed or become corrupted when we tried to re-establish the LAN after rebuilding the laptop's HD. The desktop shared folder does not appear under our "Local Network" heading, but under "unspecified." Is this a clue? Linda, This sounds like a browser (no, not Internet Explorer) problem. Let's start there. The Microsoft Browstat program will show us what browsers you have in your domain / workgroup, at any time. http://support.microsoft.com/?id=188305 You can download Browstat from either: http://www.dynawell.com/reskit/microsoft/win2000/browstat.zip http://rescomp.stanford.edu/staff/manual/rcc/tools/browstat.zip Browstat is very small (40K), and needs no install. Just unzip the downloaded file, copy browstat.exe to any folder in the Path, and run it from a command window, by "browstat status". Make sure all computers give the same result. For more information about the browser subsystem (very intricate), see: http://support.microsoft.com/?id=188001 http://support.microsoft.com/?id=188305 http://www.microsoft.com/technet/prodtechnol/winntas/deploy/prodspecs/ntbrowse.mspx Provide browstat information for each computer. Start - Run - "cmd". Type "browstat status c:\browstat.txt" into the command window - Open c:\browstat.txt in Notepad, make sure that Format - Word Wrap is NOT checked!, copy and paste into your next post. Identify each computer by name and operating system. -- Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. SNIP Chuck, was that browstat data useful? Linda, Yes, it was very interesting. You need to straighten out your network configuration on both computers. Please start by un installing unnecessary components, from the list of items under Local Area Connection Properties. You only need the following items in the list: Client for Microsoft Networks File and Printer Sharing For Microsoft Networks QoS Packet Scheduler (optional) Internet Protocol (TCP/IP) Make sure you have both Client for Microsoft Networks, and File and Printer Sharing for Microsoft Networks (Local Area Connection - Properties), on each computer. And have shares setup on each computer. Enable NetBIOS Over TCP/IP (Local Area Connection - Properties - TCP/IP - Properties - Advanced - WINS) on each computer. Make sure the browser service is running on each computer. Control Panel - Administrative Tools - Services. Verify that the Computer Browser, and the TCP/IP NetBIOS Helper, services both show with Status = Started. Power both computers off. Then power one on, and then the other. Check "browstat status" again. If no improvement, provide ipconfig information for each computer, and we'll do some more diagnoses to tell us what to look at next. Start - Run - "cmd". Type "ipconfig /all c:\ipconfig.txt" into the command window - Open c:\ipconfig.txt in Notepad, make sure that Format - Word Wrap is NOT checked!, copy and paste entire contents into your next post. Identify operating system (by name, version, and SP level) with each ipconfig listing. -- Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. |
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