Turning off virus protection in Security entre

I cannot turn off Microsoft Support Centre's Virus Protection. I want to do
this, because I use Norton Internet Security and Virus Protecion.

The reason I cannot do this is because the Recommendations Button does not
show under Virus Protection in the Support Centre. The Help file (full
relevant text included below) says that this buton is not available when your
Virus Protection setting is marked ON. This is a catch-22, is it not? You
want to turn it OFF, when it is ON, but when it is ON, the button that you
need to turn it OFF is not shown.

Can someone please help?

Full relevant text from the Microsoft Help and Support Cent

"To specify that you are using an antivirus program that Windows does not
find:

To open the Security Center, click Start, point to Settings, click Control
Panel, and then double-click Security Center.
In the Security Center, under Virus Protection, click Recommendations.
In the Recommendations dialog box, select the I have antivirus software that
I'll monitor myself check box, and then click OK.
Notes

The Recommendations button is not available when your Virus Protection
setting is marked ON. "

Thanks
Geordie

"Geordie" wrote in message
...
I cannot turn off Microsoft Support Centre's Virus Protection. I want to
do
this, because I use Norton Internet Security and Virus Protecion.

The reason I cannot do this is because the Recommendations Button does not
show under Virus Protection in the Support Centre. The Help file (full
relevant text included below) says that this buton is not available when
your
Virus Protection setting is marked ON. This is a catch-22, is it not?
You
want to turn it OFF, when it is ON, but when it is ON, the button that you
need to turn it OFF is not shown.

Can someone please help?

Full relevant text from the Microsoft Help and Support Cent

"To specify that you are using an antivirus program that Windows does not
find:

To open the Security Center, click Start, point to Settings, click Control
Panel, and then double-click Security Center.
In the Security Center, under Virus Protection, click Recommendations.
In the Recommendations dialog box, select the I have antivirus software
that
I'll monitor myself check box, and then click OK.
Notes

The Recommendations button is not available when your Virus Protection
setting is marked ON. "

Thanks
Geordie



In Security Center look at the right under Resources. Locate and click
"Change the way Security Center alerts me". Uncheck the "Virus Protection.

--
William

The Security Center does not have virus protection, however it can monitor
yours, in this case Norton AV.
What version is Norton's?
Have you updated it recently? When?

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"Geordie" wrote in message
...
I cannot turn off Microsoft Support Centre's Virus Protection. I want to
do
this, because I use Norton Internet Security and Virus Protecion.

The reason I cannot do this is because the Recommendations Button does not
show under Virus Protection in the Support Centre. The Help file (full
relevant text included below) says that this buton is not available when
your
Virus Protection setting is marked ON. This is a catch-22, is it not?
You
want to turn it OFF, when it is ON, but when it is ON, the button that you
need to turn it OFF is not shown.

Can someone please help?

Full relevant text from the Microsoft Help and Support Cent

"To specify that you are using an antivirus program that Windows does not
find:

To open the Security Center, click Start, point to Settings, click Control
Panel, and then double-click Security Center.
In the Security Center, under Virus Protection, click Recommendations.
In the Recommendations dialog box, select the I have antivirus software
that
I'll monitor myself check box, and then click OK.
Notes

The Recommendations button is not available when your Virus Protection
setting is marked ON. "

Thanks
Geordie

I understand from your first reply that Security Centre indicates Virus
Protection ON, because it detects Norton Antivirus.

I use Norton Internet Security 2004 with Norton Antivirus 2004. AUtomatic
Live-update is turned on and the last virus definition update was loaded
2005-02-23. Is this what you meant or did you mean I have to doanlad patches
from Symantec? If this is not handled by Automatic Live-update I have not
done it.

"Jupiter Jones [MVP]" wrote:

The Security Center does not have virus protection, however it can monitor
yours, in this case Norton AV.
What version is Norton's?
Have you updated it recently? When?

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"Geordie" wrote in message
...
I cannot turn off Microsoft Support Centre's Virus Protection. I want to
do
this, because I use Norton Internet Security and Virus Protecion.

The reason I cannot do this is because the Recommendations Button does not
show under Virus Protection in the Support Centre. The Help file (full
relevant text included below) says that this buton is not available when
your
Virus Protection setting is marked ON. This is a catch-22, is it not?
You
want to turn it OFF, when it is ON, but when it is ON, the button that you
need to turn it OFF is not shown.

Can someone please help?

Full relevant text from the Microsoft Help and Support Cent

"To specify that you are using an antivirus program that Windows does not
find:

To open the Security Center, click Start, point to Settings, click Control
Panel, and then double-click Security Center.
In the Security Center, under Virus Protection, click Recommendations.
In the Recommendations dialog box, select the I have antivirus software
that
I'll monitor myself check box, and then click OK.
Notes

The Recommendations button is not available when your Virus Protection
setting is marked ON. "

Thanks
Geordie

My Security Centre do not show Resources.

Where is it supposed to be? In the Virus protection Box or under Mange
Security settings for:?

I have Windows Live-update turned on and all patches are applied.



In Security Center look at the right under Resources. Locate and click
"Change the way Security Center alerts me". Uncheck the "Virus Protection.

--
William





"WTC" wrote:

"Geordie" wrote in message
...
I cannot turn off Microsoft Support Centre's Virus Protection. I want to
do
this, because I use Norton Internet Security and Virus Protecion.

The reason I cannot do this is because the Recommendations Button does not
show under Virus Protection in the Support Centre. The Help file (full
relevant text included below) says that this buton is not available when
your
Virus Protection setting is marked ON. This is a catch-22, is it not?
You
want to turn it OFF, when it is ON, but when it is ON, the button that you
need to turn it OFF is not shown.

Can someone please help?

Full relevant text from the Microsoft Help and Support Cent

"To specify that you are using an antivirus program that Windows does not
find:

To open the Security Center, click Start, point to Settings, click Control
Panel, and then double-click Security Center.
In the Security Center, under Virus Protection, click Recommendations.
In the Recommendations dialog box, select the I have antivirus software
that
I'll monitor myself check box, and then click OK.
Notes

The Recommendations button is not available when your Virus Protection
setting is marked ON. "

Thanks
Geordie

Of course it shows Resources. I have been looking at all the wrong places
.... and I am blind.

I did turn off all the alerts under "Change the way Security Centre allerts
me. The problem is that every time I boot, Norton Internet Security alerts
me to the fact that I may receive multiple security warnings and recomend
that I turn it off in Security Centre as Norton will wanr me when there is a
problem.

This notification at times even pops up several times after windows has
started and is a minor annoyance.

Your reply and that of Jupiter Jones has convinced me that I have turned off
the alerts and the problem may not necessarily be with WIndows Security
Centre, but with Norton. I will go and search Symantecs website for support.

Thanks for the Help. I will return here if I cannot get any answers from
Symantec.

Geordie

"Geordie" wrote:

My Security Centre do not show Resources.

Where is it supposed to be? In the Virus protection Box or under Mange
Security settings for:?

I have Windows Live-update turned on and all patches are applied.



In Security Center look at the right under Resources. Locate and click
"Change the way Security Center alerts me". Uncheck the "Virus Protection.

--
William





"WTC" wrote:

"Geordie" wrote in message
...
I cannot turn off Microsoft Support Centre's Virus Protection. I want to
do
this, because I use Norton Internet Security and Virus Protecion.

The reason I cannot do this is because the Recommendations Button does not
show under Virus Protection in the Support Centre. The Help file (full
relevant text included below) says that this buton is not available when
your
Virus Protection setting is marked ON. This is a catch-22, is it not?
You
want to turn it OFF, when it is ON, but when it is ON, the button that you
need to turn it OFF is not shown.

Can someone please help?

Full relevant text from the Microsoft Help and Support Cent

"To specify that you are using an antivirus program that Windows does not
find:

To open the Security Center, click Start, point to Settings, click Control
Panel, and then double-click Security Center.
In the Security Center, under Virus Protection, click Recommendations.
In the Recommendations dialog box, select the I have antivirus software
that
I'll monitor myself check box, and then click OK.
Notes

The Recommendations button is not available when your Virus Protection
setting is marked ON. "

Thanks
Geordie

In article ,
says...
I understand from your first reply that Security Centre indicates Virus
Protection ON, because it detects Norton Antivirus.

I use Norton Internet Security 2004 with Norton Antivirus 2004. AUtomatic
Live-update is turned on and the last virus definition update was loaded
2005-02-23. Is this what you meant or did you mean I have to doanlad patches
from Symantec? If this is not handled by Automatic Live-update I have not
done it.

"Jupiter Jones [MVP]" wrote:

The Security Center does not have virus protection, however it can monitor
yours, in this case Norton AV.
What version is Norton's?
Have you updated it recently? When?

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"Geordie" wrote in message
...
I cannot turn off Microsoft Support Centre's Virus Protection. I want to
do
this, because I use Norton Internet Security and Virus Protecion.

The reason I cannot do this is because the Recommendations Button does not
show under Virus Protection in the Support Centre. The Help file (full
relevant text included below) says that this buton is not available when
your
Virus Protection setting is marked ON. This is a catch-22, is it not?
You
want to turn it OFF, when it is ON, but when it is ON, the button that you
need to turn it OFF is not shown.

Can someone please help?

Full relevant text from the Microsoft Help and Support Cent

"To specify that you are using an antivirus program that Windows does not
find:

To open the Security Center, click Start, point to Settings, click Control
Panel, and then double-click Security Center.
In the Security Center, under Virus Protection, click Recommendations.
In the Recommendations dialog box, select the I have antivirus software
that
I'll monitor myself check box, and then click OK.
Notes
Windows XP does not provide a native antivirus program. The Security
Center is only a program provided with SP1-SP2 to monitor antivirus
programs you install yourself. Microsoft may or may not provide an
antivirus program in the future with its distribution of Windows.

Check on Symantec's support page for information on whether or not its
WMI patch is provided for NAV2004. I'm pretty sure it is. IF so, run
Symantec LiveUpdate several times manually until it shows that the WMI
patch has been downloaded and installed. Sometimes LiveUpdate does not
work as advertised, and you have to run it manually to get updates.

--
Donald L McDaniel
Post all replies to the original
thread so that it may remain intact.
================================================== ==

In ,
Geordie typed:

I cannot turn off Microsoft Support Centre's Virus Protection.


There is none to turn off.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup



I
want to do this, because I use Norton Internet Security and
Virus
Protecion.

The reason I cannot do this is because the Recommendations
Button
does not show under Virus Protection in the Support Centre.
The Help
file (full relevant text included below) says that this buton
is not
available when your Virus Protection setting is marked ON.
This is a
catch-22, is it not? You want to turn it OFF, when it is ON,
but
when it is ON, the button that you need to turn it OFF is not
shown.

Can someone please help?

Full relevant text from the Microsoft Help and Support Cent

"To specify that you are using an antivirus program that
Windows does
not find:

To open the Security Center, click Start, point to Settings,
click
Control Panel, and then double-click Security Center.
In the Security Center, under Virus Protection, click
Recommendations.
In the Recommendations dialog box, select the I have antivirus
software that I'll monitor myself check box, and then click OK.
Notes

The Recommendations button is not available when your Virus
Protection
setting is marked ON. "

Thanks
Geordie

Yes Security Center is monitoring your Norton.
Norton Live Update takes care of all Norton downloads very well.
If all boxes are green, all is normal and OK.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"Geordie" wrote in message
...
I understand from your first reply that Security Centre indicates Virus
Protection ON, because it detects Norton Antivirus.

I use Norton Internet Security 2004 with Norton Antivirus 2004. AUtomatic
Live-update is turned on and the last virus definition update was loaded
2005-02-23. Is this what you meant or did you mean I have to doanlad
patches
from Symantec? If this is not handled by Automatic Live-update I have not
done it.