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#1
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Problems connecting to a printer via a print server with Vista
I have previously connected seven laptops running XP Home to an HP 3500
colour laserjet printer, wirelessly, via a Netgear DG834G router and a 54WGPS606 printer server, using the installation CD provided by HP, with no problems. I am now trying to connect another laptop running Vista Home, and when I get to the stage where I enter the IP address of the printer server, I just get an error message saying that Vista can't find the printer. All the rest of the network works perfectly, the XP machines can see the Vista machine, and vice versa - any suggestions ? |
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#2
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Problems connecting to a printer via a print server with Vista
can you ping the device from the laptop?
-- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "Chris" wrote in message ... I have previously connected seven laptops running XP Home to an HP 3500 colour laserjet printer, wirelessly, via a Netgear DG834G router and a 54WGPS606 printer server, using the installation CD provided by HP, with no problems. I am now trying to connect another laptop running Vista Home, and when I get to the stage where I enter the IP address of the printer server, I just get an error message saying that Vista can't find the printer. All the rest of the network works perfectly, the XP machines can see the Vista machine, and vice versa - any suggestions ? |
#3
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Problems connecting to a printer via a print server with Vista
No I can't - but neither can I ping it from the XP ones which work OK !
"Alan Morris [MSFT]" wrote: can you ping the device from the laptop? -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "Chris" wrote in message ... I have previously connected seven laptops running XP Home to an HP 3500 colour laserjet printer, wirelessly, via a Netgear DG834G router and a 54WGPS606 printer server, using the installation CD provided by HP, with no problems. I am now trying to connect another laptop running Vista Home, and when I get to the stage where I enter the IP address of the printer server, I just get an error message saying that Vista can't find the printer. All the rest of the network works perfectly, the XP machines can see the Vista machine, and vice versa - any suggestions ? |
#4
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Problems connecting to a printer via a print server with Vista
I'm not sure how that could even work
This is HP software or something that came with the print server? -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "Chris" wrote in message ... No I can't - but neither can I ping it from the XP ones which work OK ! "Alan Morris [MSFT]" wrote: can you ping the device from the laptop? -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "Chris" wrote in message ... I have previously connected seven laptops running XP Home to an HP 3500 colour laserjet printer, wirelessly, via a Netgear DG834G router and a 54WGPS606 printer server, using the installation CD provided by HP, with no problems. I am now trying to connect another laptop running Vista Home, and when I get to the stage where I enter the IP address of the printer server, I just get an error message saying that Vista can't find the printer. All the rest of the network works perfectly, the XP machines can see the Vista machine, and vice versa - any suggestions ? |
#5
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Problems connecting to a printer via a print server with Vista
It's a standard HP installation CD which came with the printer.
"Alan Morris [MSFT]" wrote: I'm not sure how that could even work This is HP software or something that came with the print server? -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "Chris" wrote in message ... No I can't - but neither can I ping it from the XP ones which work OK ! "Alan Morris [MSFT]" wrote: can you ping the device from the laptop? -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "Chris" wrote in message ... I have previously connected seven laptops running XP Home to an HP 3500 colour laserjet printer, wirelessly, via a Netgear DG834G router and a 54WGPS606 printer server, using the installation CD provided by HP, with no problems. I am now trying to connect another laptop running Vista Home, and when I get to the stage where I enter the IP address of the printer server, I just get an error message saying that Vista can't find the printer. All the rest of the network works perfectly, the XP machines can see the Vista machine, and vice versa - any suggestions ? |
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