If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Print to a Black Ice Fax Printer Driver
We are using a Black Ice Fax Printer Driver to create TIFF Images of our
AutoCAD drawings for archive purposes. Some of our users have started encountering a problem with the Black Ice Printer driver. At times it will not create the TIF file. The error message we get from AutoCAD when it fails is that the "Job was Canceled" and the "The system cannot find the file specified". Unfortuantely, it does not tell us which file is missing. The driver is configured to "Print directory to the printer". It also configured to print to a TIFFSnapshots directory on the user's C drive. The driver uses its own port (BIFAX) and print processor (blproces) that prints using a RAW data type. The problem is random in nature. Sometimes we can reinstall the printer and it works for a period of time before the problem occurs again. Other times reinstalling the printer does not work. Sometimes the user can reboot their PCs and the problem will disappear for a while. Sometimes it does not matter how many times they reboot their PCs the driver will not create the file. We have tried printing files to the driver using other programs with mixed results. Sometimes it works. Other times it doesn't. Do you have any suggestions on how to resolve this situation? I have tried everything I can think of. |
Ads |
#2
|
|||
|
|||
Print to a Black Ice Fax Printer Driver
bakerrl2 wrote:
We are using a Black Ice Fax Printer Driver to create TIFF Images of our AutoCAD drawings for archive purposes. Some of our users have started encountering a problem with the Black Ice Printer driver. At times it will not create the TIF file. The error message we get from AutoCAD when it fails is that the "Job was Canceled" and the "The system cannot find the file specified". Unfortuantely, it does not tell us which file is missing. The driver is configured to "Print directory to the printer". It also configured to print to a TIFFSnapshots directory on the user's C drive. The driver uses its own port (BIFAX) and print processor (blproces) that prints using a RAW data type. The problem is random in nature. Sometimes we can reinstall the printer and it works for a period of time before the problem occurs again. Other times reinstalling the printer does not work. Sometimes the user can reboot their PCs and the problem will disappear for a while. Sometimes it does not matter how many times they reboot their PCs the driver will not create the file. We have tried printing files to the driver using other programs with mixed results. Sometimes it works. Other times it doesn't. Do you have any suggestions on how to resolve this situation? I have tried everything I can think of. And Black Ice support says ...? http://www.blackice.com/PrinterDriverSupport.htm -- Lem Apollo 11 - 40 years ago: http://www.nasa.gov/mission_pages/ap...0th/index.html |
#3
|
|||
|
|||
Print to a Black Ice Fax Printer Driver
bakerrl2 wrote:
We are using a Black Ice Fax Printer Driver to create TIFF Images of our AutoCAD drawings for archive purposes. Some of our users have started encountering a problem with the Black Ice Printer driver. At times it will not create the TIF file. The error message we get from AutoCAD when it fails is that the "Job was Canceled" and the "The system cannot find the file specified". Unfortuantely, it does not tell us which file is missing. The driver is configured to "Print directory to the printer". It also configured to print to a TIFFSnapshots directory on the user's C drive. The driver uses its own port (BIFAX) and print processor (blproces) that prints using a RAW data type. The problem is random in nature. Sometimes we can reinstall the printer and it works for a period of time before the problem occurs again. Other times reinstalling the printer does not work. Sometimes the user can reboot their PCs and the problem will disappear for a while. Sometimes it does not matter how many times they reboot their PCs the driver will not create the file. We have tried printing files to the driver using other programs with mixed results. Sometimes it works. Other times it doesn't. Do you have any suggestions on how to resolve this situation? I have tried everything I can think of. And Black Ice support says ...? http://www.blackice.com/PrinterDriverSupport.htm -- Lem Apollo 11 - 40 years ago: http://www.nasa.gov/mission_pages/ap...0th/index.html |
Thread Tools | |
Display Modes | |
|
|