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#1
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MS Edge and Google Chrome will start up
Neither my MS Edge nor my Google Chrome will start up in my W10 this
AM. Were okay yesterday. They both hang when I open either, and eventually time out. OTOH my other internet operations seem ok - my Eudora email, my OEClassic email, this newsgroup app, etc. Task manager shows nothing that I see. I tried my other W10 PC on same router connection and all is fine. I wonder what to do? Thanks Sam |
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#3
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MS Edge and Google Chrome will start up
wrote:
Neither my MS Edge nor my Google Chrome will start up in my W10 this AM. Were okay yesterday. They both hang when I open either, and eventually time out. OTOH my other internet operations seem ok - my Eudora email, my OEClassic email, this newsgroup app, etc. Task manager shows nothing that I see. I tried my other W10 PC on same router connection and all is fine. I wonder what to do? Thanks Sam That's a good question. I wouldn't start on trying to repair Edge first, as it's a Metro App. I don't even know if Windows Defender scans the Edge files or not. The file manifest is probably designed to prevent modified files from running. If it was damaged in that way, it should re-download itself from the Windows App Store. For conventional browsers, at least some of them have a Reset procedure. Intended to wipe the equivalent of prefs.js. Make sure you have a backup of C: before you start hammering stuff. I can find a page like this for the Chromium project, but I don't know if this requires a "debug" build, or would work with "release" software. They show a tool here for manipulating the loglevel, a program called "Sawbuck", at the bottom of the page. https://www.chromium.org/for-testers/enable-logging Since both your Edge and Chrome are acting up, it does sound like something has carried out a coordinated attack. Are any other actual *web browsers* also broken ? You have iexplore to test if you want, both 32 bit and 64 bit versions. IE11 is still present on the computer and can be used as another test case. If you're bored, you can also try Adwcleaner. If has a scan option, just so you can get some idea what is going on. https://www.bleepingcomputer.com/download/adwcleaner/ Paul |
#4
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MS Edge and Google Chrome will start up
SamSpade wrote:
Neither my MS Edge nor my Google Chrome will start up in my W10 this AM. Were okay yesterday. They both hang when I open either, and eventually time out. OTOH my other internet operations seem ok - my Eudora email, my OEClassic email, this newsgroup app, etc. Task manager shows nothing that I see. I tried my other W10 PC on same router connection and all is fine. Go into Task Manager and kill any remnant instances of MicrosoftEdge.exe and chrome.exe. See if they start up. Maybe the shortcuts for the web browser are corrupted. Have you tried starting the web browsers from a command line? Tis possible malware changed the home page to something that attempts to connect somewhere you don't want. In the command line to load the web browser, add a URL to a known good site, like "path\chrome.exe www.intel.com" and "start microsoft-edge:http://www.intel.com". That will load the specified page instead of any home page(s). For Google Chrome, run it in its no-extension mode. Add the --disable-extensions --disable-plugins switches to the command line to run chrome.exe. Disable your anti-virus and retry. If that doesn't work, reboot. Not a hibernate or hybrid startup where prior state is resumed but a cold reboot (full power off and power on). See if they start up. If that doesn't work, reboot into Windows safe mode with networking and retry. If safe mode works then something you load on Windows startup causes the problem. Have you updated your anti-virus software and performed a full scan? Are you using something better than what comes bundled in Windows? If still no go, make sure there are no instances of either web browser still running or stuck in memory. Then try to load one of them. When it fails, go into Event Viewer to see if there is an entry for that web browser. To reset Chrome back to install-time settings, see: https://www.howtogeek.com/171924/how...ault-settings/ Internet Explorer had a Reset function. Not so with Edge. See: https://www.howtogeek.com/237527/how...in-windows-10/ All that does is purge locally cached data, not reset Edge. See: http://www.thewindowsclub.com/reset-...-in-windows-10 |
#5
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MS Edge and Google Chrome will start up
On Wed, 2 Aug 2017 23:47:11 +0800, "Mr. Man-wai Chang"
wrote: On 2/8/2017 9:26 PM, wrote: Neither my MS Edge nor my Google Chrome will start up in my W10 this AM. Were okay yesterday. They both hang when I open either, and eventually time out. OTOH my other internet operations seem ok - my Eudora email, my OEClassic email, this newsgroup app, etc. Task manager shows nothing that I see. I tried my other W10 PC on same router connection and all is fine. I wish it's not a virus nor malware. DO you have other devices that could access internet with a browser? First, check out "edge browser reset". So do I. This AM I tried my HP W19 PC again. I find: My Eudora Gmail program runs fine - which means it will connect with Gmail.com on the web. My OeClassic program runs fine too - which means it will connect with Gmail.com on the web. My Google Chrome program hangs with no web access to https://mail.google.com/mail/u/0/ - which means Google Chrome has a problem. My Windows Explorer so-called Edge hangs with no web acces to https://mail.aol.com/webmail-std/en-us/suite - which means Edge has a problem. I am between a rock and a hard place- I can't access the web with any browser to download a new copy of either problematic browser or anything else. Notice my Forte Agent Web access to easynews.com works fine too - witness this reply. So what to do? Thanks Sam |
#6
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MS Edge and Google Chrome will start up
On Wed, 02 Aug 2017 12:25:54 -0400, Paul
wrote: wrote: Neither my MS Edge nor my Google Chrome will start up in my W10 this AM. Were okay yesterday. They both hang when I open either, and eventually time out. OTOH my other internet operations seem ok - my Eudora email, my OEClassic email, this newsgroup app, etc. Task manager shows nothing that I see. I tried my other W10 PC on same router connection and all is fine. I wonder what to do? Thanks Sam That's a good question. I wouldn't start on trying to repair Edge first, as it's a Metro App. I don't even know if Windows Defender scans the Edge files or not. The file manifest is probably designed to prevent modified files from running. If it was damaged in that way, it should re-download itself from the Windows App Store. For conventional browsers, at least some of them have a Reset procedure. Intended to wipe the equivalent of prefs.js. Make sure you have a backup of C: before you start hammering stuff. I can find a page like this for the Chromium project, but I don't know if this requires a "debug" build, or would work with "release" software. They show a tool here for manipulating the loglevel, a program called "Sawbuck", at the bottom of the page. https://www.chromium.org/for-testers/enable-logging Since both your Edge and Chrome are acting up, it does sound like something has carried out a coordinated attack. Are any other actual *web browsers* also broken ? The two browsers I have, as I said, do not work. So I can't download anything. Sam You have iexplore to test if you want, both 32 bit and 64 bit versions. IE11 is still present on the computer and can be used as another test case. If you're bored, you can also try Adwcleaner. If has a scan option, just so you can get some idea what is going on. https://www.bleepingcomputer.com/download/adwcleaner/ Paul |
#7
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MS Edge and Google Chrome will start up
Hey guys-
I just went into task manager and tried to remove any and all Google Chrome items, a few of which would not remove, rebooted, and now Google Chome is nowhere to be seen, leaving MS Edge active. Now all seems good. I have a working browser. Now I am left to figger what did and what to do. Thanks Sam\\\ On Thu, 03 Aug 2017 05:12:05 -0400, wrote: On Wed, 02 Aug 2017 12:25:54 -0400, Paul wrote: wrote: Neither my MS Edge nor my Google Chrome will start up in my W10 this AM. Were okay yesterday. They both hang when I open either, and eventually time out. OTOH my other internet operations seem ok - my Eudora email, my OEClassic email, this newsgroup app, etc. Task manager shows nothing that I see. I tried my other W10 PC on same router connection and all is fine. I wonder what to do? Thanks Sam That's a good question. I wouldn't start on trying to repair Edge first, as it's a Metro App. I don't even know if Windows Defender scans the Edge files or not. The file manifest is probably designed to prevent modified files from running. If it was damaged in that way, it should re-download itself from the Windows App Store. For conventional browsers, at least some of them have a Reset procedure. Intended to wipe the equivalent of prefs.js. Make sure you have a backup of C: before you start hammering stuff. I can find a page like this for the Chromium project, but I don't know if this requires a "debug" build, or would work with "release" software. They show a tool here for manipulating the loglevel, a program called "Sawbuck", at the bottom of the page. https://www.chromium.org/for-testers/enable-logging Since both your Edge and Chrome are acting up, it does sound like something has carried out a coordinated attack. Are any other actual *web browsers* also broken ? The two browsers I have, as I said, do not work. So I can't download anything. Sam You have iexplore to test if you want, both 32 bit and 64 bit versions. IE11 is still present on the computer and can be used as another test case. If you're bored, you can also try Adwcleaner. If has a scan option, just so you can get some idea what is going on. https://www.bleepingcomputer.com/download/adwcleaner/ Paul |
#8
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MS Edge and Google Chrome will start up
wrote:
Hey guys- I just went into task manager and tried to remove any and all Google Chrome items, a few of which would not remove, rebooted, and now Google Chome is nowhere to be seen, leaving MS Edge active. Now all seems good. I have a working browser. Now I am left to figger what did and what to do. Thanks Sam\\\ I managed to get the debug output to appear, using a Debug build of Chromium. There is no guarantee the printed statements, help you understand what the problem is though. https://s1.postimg.org/bc1t1j10v/Chrome_Logging.png I got that working on Firefox once, by doing a Debug build, and I was trying to fix a printing problem. And those logging statements didn't help a bit. Because there were too few of them in the printing module to shine a light on the problem. For that one, I also used the debugger in Visual Studio, and gave up after two hours, because it was too hard to follow program flow. Paul |
#9
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MS Edge and Google Chrome will start up
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#10
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MS Edge and Google Chrome will start up
On Fri, 04 Aug 2017 11:00:36 +1000, Peter Jason wrote:
I've noticed MSoft changes the default browser to Edge occasionally. Dirty tricks again! That's *never* happened here. |
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