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Can't print to Network Shared printer after SP2 install
Hello,
After installing Windows XP SP2 on 2 of our computers, they are experiencing "hang ups" when trying to print to an HP Color Laserjet 4500 printer which is shared by a PC running Windows 98. They mostly print thru Excel 2003, SP1. When they go to print and try to connect to the shared printer, on the first try, it usually switches to the 4500 after about a minute. If they try to print a 2nd report, Excel usually stops responding and they have to terminate it. We have found by trial and error that if you go to Services and stop, then re-start the print service between each job, things will work, but this isn't a very good option. I finally gave up on one of the PC's because it is so critical that she be able to print to the shared printer that I uninstalled SP2 and MAGIC....everything is working again. (She's able to print to the shared 4500, no problems). Just for info, we have some HP LJ2200 printers which are shared in the same way (to the dino 98 pc's) and we have no problems printing to those after installing SP2. I know that SP2 is new, but I was wondering if anyone has found any solutions yet to this type of problem? We would like to be able to take advantage of the great features in SP2 on all of the PC's. Thanks, Sandy M |
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