Last Question - System Recovery

I tried to burn a Recovery disk as per a popup. The DVD made one part way,
and stopped working - the tray opened. The program said to return the disk
to the drive and I did so. That was the end of the DVD drive. I refused to
open even with the Paperclip-in-hole move. I got several errors so did a
System Restore. That didn't help so decided to do a System Recovery already,
just to find MS (or Dell) removed that from W8 as well. There is no onboard
image to do a System Recovery from. There is no Recovery Image on this PC
so I decided to return it for something else or a refund if I can get it.

With no Backup Image - where was it trying to make a Recovery Disk to do a
System Recovery from? I will have to delete all the things on it by hand
now since there is no way to reinstall the OS and restore it to box
condition. Dell will get a free DVD disk in the locked drive.

My question is - why did MS remove the backup image or is that a Dell
decision? I really want to know.

Thanks again for all the help you all have been.