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router problem?



 
 
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  #16  
Old December 29th 10, 08:09 AM posted to microsoft.public.windowsxp.hardware
Yousuf Khan[_2_]
external usenet poster
 
Posts: 2,447
Default router problem?

On 27/12/2010 12:12 PM, Jo-Anne wrote:
I'll pass this info on to my friend, Paul; and I thank you very much for it.
My router does have a reset, but I've been afraid to cause more trouble by
using it. Since both the laptop and the netbook worked with this router for
a year or more, I don't know why they stopped. Putting in the WPS PIN from
the underside of the router got the laptop back to working. I'll try to
figure out what's happening with the netbook.

Jo-Anne


When doing a complete reset of the router, you'll also lose your ISP
network settings that have already been setup on that router. You will
need to write them down before the reset, or at least find the original
ISP settings. You'll need to know your ISP username and password (if
there is one), and also what type of connection protocol is being used
(DHCP, or PPPoE, or static, etc.). If you don't have those, then you'll
need to call up your ISP to ask them for it.

Yousuf Khan
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  #17  
Old December 29th 10, 08:57 AM posted to microsoft.public.windowsxp.hardware
Jo-Anne[_4_]
external usenet poster
 
Posts: 1,101
Default router problem?

"Yousuf Khan" wrote in message
...
On 27/12/2010 12:12 PM, Jo-Anne wrote:
I'll pass this info on to my friend, Paul; and I thank you very much for
it.
My router does have a reset, but I've been afraid to cause more trouble
by
using it. Since both the laptop and the netbook worked with this router
for
a year or more, I don't know why they stopped. Putting in the WPS PIN
from
the underside of the router got the laptop back to working. I'll try to
figure out what's happening with the netbook.

Jo-Anne


When doing a complete reset of the router, you'll also lose your ISP
network settings that have already been setup on that router. You will
need to write them down before the reset, or at least find the original
ISP settings. You'll need to know your ISP username and password (if there
is one), and also what type of connection protocol is being used (DHCP, or
PPPoE, or static, etc.). If you don't have those, then you'll need to call
up your ISP to ask them for it.

Yousuf Khan



Thank you, Yousuf! I think I have all that information, but I'd better make
sure before trying a reset.

Jo-Anne


  #18  
Old January 4th 11, 03:42 AM posted to microsoft.public.windowsxp.hardware
Jo-Anne[_4_]
external usenet poster
 
Posts: 1,101
Default router problem?

However, I still can't connect with the netbook. What's happening at this
point is that although I appear to be connected to my own wireless
network, I'm stuck at "Acquiring network address." I opened Network
Connections, double-clicked on Wireless Network Connection, and the Status
is always the above. Packets are being sent and received, but I'm not
connected. Any idea of what I should try next?



Updates: I finally was able to connect the netbook wirelessly. I
disconnected from my network while it was trying to acquire the network
address. Then, when I had the list of available networks again, I connected.
I had to type in my security key and confirm it, and then all was
well--although it said I had a Manual connection rather than an Automatic
one. Today, however, when I turned on that computer and checked again, the
connection was Automatic.

I also had been having a problem with the laptop wireless connection.
Although I had been able to connect wirelessly by typing in the WPS PIN on
the bottom of the router (not the same as the security key), I couldn't get
a list of available networks.

With the help of a programmer friend in Germany and along the lines of what
was suggested by Paul about the Wireless Zero Configuration Service, I
discovered that the service wasn't "Started." (It needs to be Automatic and
Started.) To start it, I right-clicked on My Computer on the taskbar,
left-clicked on Manage, opened Services and Applications, then Services,
scrolled to the bottom of the list to Wireless Zero Configuration Service,
right-clicked on it, and left-clicked Start. It took three tries to make
"Started" stick (I don't understand why).

Once the service was started, I right-clicked on the Wireless Network
Connection icon in the system tray--and this time, in Properties, I was
offered a tab I hadn't gotten befo Wireless Networks. I opened that tab,
clicked on "Use Windows to configure my wireless network settings," and
clicked on "View Wireless Networks." At that point, my network showed up and
I was able to click on it--and yet again type in the security key. This time
it took two tries. The first time, I connected but the connection dropped
almost immediately. I did the whole procedure again, and the second time it
took.

I THINK everything is functioning normally right now. At least I hope so.

Thank you, Paul and Yousuf!

Jo-Anne


  #19  
Old January 4th 11, 04:54 AM posted to microsoft.public.windowsxp.hardware
Paul
external usenet poster
 
Posts: 18,275
Default router problem?

Jo-Anne wrote:
However, I still can't connect with the netbook. What's happening at this
point is that although I appear to be connected to my own wireless
network, I'm stuck at "Acquiring network address." I opened Network
Connections, double-clicked on Wireless Network Connection, and the Status
is always the above. Packets are being sent and received, but I'm not
connected. Any idea of what I should try next?



Updates: I finally was able to connect the netbook wirelessly. I
disconnected from my network while it was trying to acquire the network
address. Then, when I had the list of available networks again, I connected.
I had to type in my security key and confirm it, and then all was
well--although it said I had a Manual connection rather than an Automatic
one. Today, however, when I turned on that computer and checked again, the
connection was Automatic.

I also had been having a problem with the laptop wireless connection.
Although I had been able to connect wirelessly by typing in the WPS PIN on
the bottom of the router (not the same as the security key), I couldn't get
a list of available networks.

With the help of a programmer friend in Germany and along the lines of what
was suggested by Paul about the Wireless Zero Configuration Service, I
discovered that the service wasn't "Started." (It needs to be Automatic and
Started.) To start it, I right-clicked on My Computer on the taskbar,
left-clicked on Manage, opened Services and Applications, then Services,
scrolled to the bottom of the list to Wireless Zero Configuration Service,
right-clicked on it, and left-clicked Start. It took three tries to make
"Started" stick (I don't understand why).

Once the service was started, I right-clicked on the Wireless Network
Connection icon in the system tray--and this time, in Properties, I was
offered a tab I hadn't gotten befo Wireless Networks. I opened that tab,
clicked on "Use Windows to configure my wireless network settings," and
clicked on "View Wireless Networks." At that point, my network showed up and
I was able to click on it--and yet again type in the security key. This time
it took two tries. The first time, I connected but the connection dropped
almost immediately. I did the whole procedure again, and the second time it
took.

I THINK everything is functioning normally right now. At least I hope so.

Thank you, Paul and Yousuf!

Jo-Anne


A trial by fire :-)

You've kept excellent notes.

And now you're a networking expert.

The having to do things multiple times, is
windows way of saying "Practice makes perfect".

Paul
  #20  
Old January 4th 11, 06:03 AM posted to microsoft.public.windowsxp.hardware
Jo-Anne[_4_]
external usenet poster
 
Posts: 1,101
Default router problem?

"Paul" wrote in message
...
Jo-Anne wrote:
However, I still can't connect with the netbook. What's happening at
this point is that although I appear to be connected to my own wireless
network, I'm stuck at "Acquiring network address." I opened Network
Connections, double-clicked on Wireless Network Connection, and the
Status is always the above. Packets are being sent and received, but I'm
not connected. Any idea of what I should try next?



Updates: I finally was able to connect the netbook wirelessly. I
disconnected from my network while it was trying to acquire the network
address. Then, when I had the list of available networks again, I
connected. I had to type in my security key and confirm it, and then all
was well--although it said I had a Manual connection rather than an
Automatic one. Today, however, when I turned on that computer and checked
again, the connection was Automatic.

I also had been having a problem with the laptop wireless connection.
Although I had been able to connect wirelessly by typing in the WPS PIN
on the bottom of the router (not the same as the security key), I
couldn't get a list of available networks.

With the help of a programmer friend in Germany and along the lines of
what was suggested by Paul about the Wireless Zero Configuration Service,
I discovered that the service wasn't "Started." (It needs to be Automatic
and Started.) To start it, I right-clicked on My Computer on the taskbar,
left-clicked on Manage, opened Services and Applications, then Services,
scrolled to the bottom of the list to Wireless Zero Configuration
Service, right-clicked on it, and left-clicked Start. It took three tries
to make "Started" stick (I don't understand why).

Once the service was started, I right-clicked on the Wireless Network
Connection icon in the system tray--and this time, in Properties, I was
offered a tab I hadn't gotten befo Wireless Networks. I opened that
tab, clicked on "Use Windows to configure my wireless network settings,"
and clicked on "View Wireless Networks." At that point, my network showed
up and I was able to click on it--and yet again type in the security key.
This time it took two tries. The first time, I connected but the
connection dropped almost immediately. I did the whole procedure again,
and the second time it took.

I THINK everything is functioning normally right now. At least I hope so.

Thank you, Paul and Yousuf!

Jo-Anne


A trial by fire :-)

You've kept excellent notes.

And now you're a networking expert.

The having to do things multiple times, is
windows way of saying "Practice makes perfect".

Paul


Love it, Paul! I gather that Windows likes to do this--drive users crazy. My
friend in Germany had hinted that I might need to reboot a few times to make
things work. I didn't realize I'd have to keep doing the same thing over and
over even before rebooting to get it to work.

Jo-Anne


 




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